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Airlines are trying new business models such as selling everything from pillows to luggage space and they need information technology as they transition to a new business model. The different information technology strategies that airlines use as they transform are discussed.

It is easy to secure the perimeter when the borders are well defined and all the troops wear uniforms. But the world doesn't see many of those wars any more. [...]

The need for effective management of computers, in the wake of firms' mangement of financial data, is discussed. A case study on Comair Inc.'s system failure is presented.

Radio frequency identification, or RFID, is being heralded as the most important development in the movement of goods since the barcode. The technology isn't new, but the scope of its [...]

The communication strategy of United Airlines and American Airlines after the September 11 terrorist attacks is studied. Their response to the crisis took shape through the use of the web.

American Airlines and Sabre Holdings recently came to terms on issues that bitterly divided the nation's largest airline and global distribution system provider. Among the agreements was AA's decision to [...]

A billion-dollar information technology (IT) upgrade is continuing at Delta Air Lines in spite of the overall economic slowdown.

U.S. airlines are suffering because of the recession and because of 9/11. American Airlines CIO Monte Ford is attempting to restore profitability by rebuilding the company's information technology (IT) infrastructure.

'This is a modernization exercise,' said IATA's Sebastien Touraine, head of the One Order initiative. 'It is a massive transformation process. It will bring our industry beyond today's legacy constraints, [...]

A graph-theory approach for allocating seats and setting optimal prices in an origin-destination (O-D) network is developed. Input includes demand forecasts, computer reservation system restrictions, and aircraft capacities. The concept of a split graph is used to derive cutting planes. KEYWORDS Revenue management; split-graphs; perfect graphs; seat allocation; pricing; integer programming.

WHEN A CONTINENTAL AIRLINES FLIGHT PULLS UP TO THE GATE, WHEELS GO INTO MOTION. YOU'LL SEE cleanup crews, ground:crews, flight crews, and airport personnel swing into action. Reservations are checked […]

When USAir went looking for a server for a data-warehousing application last year, the IS group thought it would end up standardizing on whatever hardware vendor it picked. No surprise […]

From the Australian Outback to the World--Qantas is the oldest operating airline in the English-speaking world and the second-oldest international airline. Queensland and Northern Territory Aerial Service Limited, from which […]

Airline flights booked by thousands of travel agents around the country are being audited with an OS/2 system from the Airplan Services division of System One Corp., a subsidiary of […]

Of the multitude of changes that have occurred at United Airlines since it began its long descent into bankruptcy following the 9/11 terrorist attacks, none is as surprising as its [...]

Requests for proposals sent by companies to airlines are not becoming any more standardized, despite industry efforts to simplify and bring consistency to the opening phase of contract negotiations. As [...]

Seeking to help their clients break out of what one airline executive called 'the Prism prison,' Cornerstone Information Systems, Hi-Mark Software and TRX Inc. last week said they joined forces [...]

Merc, TWA spending tens of millions of dollars The costs are mounting for St. Louis companies that are making sure their computers and computer-Controlled systems will work at 12:01 a.m. [...]

Information technology outsourcing has become more important to airlines in 1997 as Year 2000 computer compliance and liability issues become imminent and airline alliances become more prevalent. It is difficult to establish an alliance if the two airlines' computer systems cannot communicate. Business process outsourcing is also becoming a trend., Outsourcing, multisourcing, sole sourcing, partnering, off-the-shelf purchasing. These are among the bewildering array of choices facing airlines seeking to upgrade their information-technology platforms. Meanwhile, the major vendors of IT solutions [...]

Airlines have to catch up in terms of the use of electronic data interchange (EDI). This has adversely affected the way they do business with other industries. Ironically, efficient intra-industry standards for moving data can be cited as the primary reason why airlines are lagging behind in implementing EDI. Although the industry has started following international EDI standards in some areas, documents on paper are still essential to the operation of airlines' EDI systems., While most ground carriers are rushing to embrace EDI in the movement of freight, airlines are struggling to take flight. In the digital age, carriers of all modes are under [...]

Electronic Data Systems Corp (EDS), the information technology (IT) services unit of General Motors Corp, is poised to take on a much larger share of the air transportation and distribution business. EDS formed the Travel & Transportation Group in 1990, which generated $400 million in revenues in 1994. It also entered various strategic alliances with airlines, computer reservation systems and travel agents, giving it insight into the workings of the industry and significant leverage in marketing its services to the remainder of the air transport world., Electronic Data Systems is expanding its information-technology services across the air transport spectrum Electronic Data Systems does not manufacture computer hardware or software. It does not own public telephone lines. [...]

AIRLINE INDUSTRY INFORMATION-(C)1997-2012 M2 COMMUNICATIONS Dublin-based Research and Markets has announced the addition of iCD Research's new report 'The Global Cyber Warfare Market 2011-2021 - Industry Trends, Recent Developments and [...]

HOLLYWOOD, Fla. -- When Google's new vice president of travel, Jeremy Wertheimer, stepped on stage at the PhoCusWright conference here two weeks ago, he surprised many in the audience with [...]

If airlines can offer flights through GDSs and a direct connect model, then the TMC says it may have the solution for agents. By Chris Gray Airlines and GDSs should [...]

Scandinavian Airlines used social networking site Facebook to help get stranded passengers home. SAS set up a page for affected customers, and more than 500 registered on the site. The [...]

ASTA and other travel groups are demanding that U.S. carriers provide information on fees for unbundled services in a manner that will enable GDSs to distribute the data effectively to [...]

Text mining draws correlations and spots trends in information trapped in a range of digital sources, from surveys to social media. It works best when combined with conventional structured data [...]

Last week's attempted bomb attack on a U.S.-bound flight thankfully failed to take the plane down. But it may have put a temporary -- or perhaps even permanent -- end [...]

investigation kieran daly london Emirates changes procedures after A340 close shave Second laptop to cross-check crews' take-off calculations Emirates has begun using a second cockpit laptop computer to cross-check crews' [...]

mesa Ending a long-running legal dispute with Hawaiian Airlines helped Mesa Air Group turn a $9.4 million profit in its second quarter after losing $24 million a year ago. Without [...]

Hot Bots We couldn't help but chuckle at an e-mail from an alumni listserv asking members to vote for a particular DC-area TV reporter in a 'Battle of the Media […]

U.S. Department of Homeland Security Secretary Michael Chertoff announced that the U.S. data-sharing agreement with the European Union will protect against terrorist and criminal threats while satisfying EU privacy requirements. […]