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Mitarbeiter müssen Compliance-Ziele, Regeln und Richtlinien verstehen und verinnerlichen, um sie umsetzen und leben zu können. Dies wird maßgeblich durch gezielte Compliance-Kommunikation erreicht. Erfahren Sie, wie Sie Compliance im Unternehmen vermitteln und nachhaltig risikominimierend etablieren können. Dieses Praxisbuch vermittelt das wichtigste Handwerkszeug der Compliance-Kommunikation ebenso wie rechtliche und psychologische Hintergründe anhand erfolgreicher Anwendungsbeispiele der Compliance-Praxis. Mit Formulierungshilfen, Checklisten und Vorlagen. Inhalt: - Sinn und Zweck von Compliance - Bedeutung von Compliance und deren Kommunikation - Vom Sprechen zur Kommunikation: Grundlagen guter Compliance-Kommunikation - Zielgruppenorientiert: Interessenslagen der Kunden verstehen und kommunikativ flexibel bleiben - Fragetechniken für interne Ermittlungen - Deeskalation durch Kommunikationstechniken - Praxiserprobt: ein umfangreicher Werkzeugkasten für adressaten- und zielorientierte Kommunikation - Tools zum Marketing in eigener (Compliance-)Sache: Irrglauben auflösen und Mehrgewinn aufzeigen - Nachhaltig: praktische Methoden der Kommunikationspsychologie für die gesamte Compliance-Tätigkeit (u.a. Krisen-Management, Interne Ermittlung und Projektleitung)

Supercharge your marketing strategy with data analytics In Data-First Marketing: How to Compete & Win in the Age of Analytics, distinguished authors Miller and Lim demystify the application of data analytics to marketing in any size business. Digital transformation has created a widening gap between what the CEO and business expect marketing to do and what the CMO and the marketing organization actually deliver. The key to unlocking the true value of marketing is data – from actual buyer behavior to targeting info on social media platforms to marketing's own campaign metrics. Data is the next big battlefield for not just marketers, but also for the business because the judicious application of data analytics will create competitive advantage in the Age of Analytics. Miller and Lim show marketers where to start by leveraging their decades of experience to lay out a step-by-step process to help businesses transform into data-first marketing organizations. The book includes a self-assessment which will help to place your organization on the Data-First Marketing Maturity Model and serve as a guide for which steps you might need to focus on to complete your own transformation. Data-First Marketing: How to Compete & Win in the Age of Analytics should be used by CMOs and heads of marketing to institute a data-first approach throughout the marketing organization. Marketing staffers can pick up practical tips for incorporating data in their daily tasks using the Data-First Marketing Campaign Framework. And CEOs or anyone in the C-suite can use this book to see what is possible and then help their marketing teams to use data analytics to increase pipeline, revenue, customer loyalty – anything that drives business growth.

Small and medium-sized enterprises (SMEs) dominate the market in terms of sheer number of organisations; yet, scholarly resource materials to assist in honing skills and competencies have not kept pace. This well renowned textbook guides students through the complexities of entrepreneurship from the unique perspective of marketing in SME contexts, providing a clear grounding in the principles, practices, strategies, challenges, and opportunities faced by businesses today. SMEs now need to step up to the terrain of mobile marketing and consumer-generated marketing and utilise social media marketing tools. Similarly, the activities of various stakeholders in SME businesses like start-up accelerators, business incubators, and crowdfunding have now gained more prominence in SME activities. This second edition advances grounds covered in the earlier edition and has been fully updated to reflect this new, dynamic business landscape. Updates include: A consideration of social media imperatives on SME marketing; Discussion of forms of capital formation and deployment for marketing effectiveness, including crowdfunding; Updated international case studies drawn from diverse backgrounds; Hands-on practical explorations based on real-life tasks to encourage deeper understanding. This book is perfect for students studying SMEs, Marketing and Enterprise at both advanced undergraduate and postgraduate levels, as well as professionals looking to obtain the required knowledge to operate their businesses in this increasingly complex and turbulent marketing environment.

Marketing Channel Strategy: An Omni-Channel Approach is the first book on the market to offer a completely unique, updated approach to channel marketing. Palmatier and Sivadas have adapted this classic text for the modern marketing reality by building a model that shows students how to engage customers across multiple marketing channels simultaneously and seamlessly.The omni-channel is different from the multi-channel. It recognizes not only that customers access goods and services in multiple ways, but also that they are likely doing this at the same time; comparing prices on multiple websites, and seamlessly switching between mobile and desktop devices. With the strong theoretical foundation that users have come to expect, the book also offers lots of practical exercises and applications to help students understand how to design and implement omni-channel strategies in reality.Advanced undergraduate and graduate students in marketing channels, distribution channels, B2B marketing, and retailing classes will enjoy acquiring the most cutting-edge marketing skills from this book.A full set of PowerPoint slides accompany this new edition, to support instructors.

Project Work Business Studies-XII For a Secondary School Book

‘Digital marketing Insights'is an edited book, which include reputed research chapters concerning digital world. This book has described the importance of digital marketing in the recent era of competition. It's a common challenge since many businesses know how vital digital and mobile channels are today for acquiring and retaining customers. This book would be helpful for the business institutions to bring out actual requirement and needs of the customers and how the needs should be satisfied through the digital marketing in short time and less cost. The book contains different aspects of digital marketing in the form of research chapters in which problem as well solution has been discussed. The authors whose contributing their articles are belong to the well-developed institutions with vast knowledge of their subject. Hence, the book would be helpful to complete the ample need of marketers for acquiring the customers in different situations of the market.

Geballtes Marketingwissen – sofort umsetzbar Der Berufsalltag im Marketing ist vielschichtig und themenreich. Die zweite, komplett aktualisierte und vollständig überarbeitete Neuauflage des Praxishandbuch Marketing schafft Ordnung im Methodenkatalog und zeigt, wie die wichtigsten Strategien und Instrumente erfolgreich umgesetzt werden. Dietmar Pfaff, Ehrenprofessor für Internationales Marketing und Management in China und Hochschullehrer für Medienmanagement in Deutschland, erklärt ausführlich die aktuellen Forschungsansätze anhand praxisorientierter Beispiele. Empirische Methoden der qualitativen Forschung werden diskutiert und moderne Tools wie Design Thinking sowie Lego Serios Play präsentiert. Außerdem werden der Nutzen und die Erfolgsfaktoren von digitalem Marketing via WhatsApp und WeChat vorgestellt. Praxishilfen, Fallbeispiele, Übungen, Checklisten und umfangreiche Download-Inhalte machen das Buch zu einem unentbehrlichen Werkzeugkoffer für alle Marketeers.

For undergraduate and postgraduate students taking modules in Marketing Strategy, Marketing Management and Strategic Marketing Management. Understand and formulate rigorous marketing strategies and differential advantage in today's marketplace Marketing Strategy and Competitive Positioning, 7th Edition, by Hooley, Nicoulaud, Rudd and Lee provides a deep understanding of the process of developing and implementing a rigorous marketing strategy. This book focuses on competitive positioning and includes in-depth discussions of the processes used within marketing to achieve competitive advantage in a business environment - by creating and sustaining superior performance in the marketplace. The key approach used in this book is to focus on two central issues in marketing strategy formulation – the identification of target markets, and the creation of a differential advantage. In doing so, it recognises the emergence of potential new target markets born of the recession, increased concern for climate change and disruption from ongoing technological advances. It helps you examine ways in which firms can differentiate offerings through recognition of environmental and social concerns and innovation. Pearson, the world's learning company.

All organisations — from modest start-ups to multinational corporations — can benefit from an effective marketing strategy, as it serves as a roadmap for the entire business. By formulating a coherent and well-considered marketing strategy, organisations can promote their business, cater to the right types of clients and allocate their resources correctly, all while safeguarding the reputation of the organisation.

¿Sabes cuál es la rentabilidad de las estrategias de marketing de tu empresa? Está demostrado que las empresas que no miden la rentabilidad de sus inversiones en publicidad han desperdiciado mucho dinero. Es hora de realizar un verdadero análisis financiero y para eso nace El ROI de las decisiones del marketing. Un enfoque de rentabilidad, el libro que permite vincular las métricas del marketing con las finanzas de la empresa. A través del análisis de casos, se ejemplificará cómo cuantificar, entender e interpretar los reportes financieros, determinar la rentabilidad, y, por lo tanto, tomar mejores decisiones en torno al marketing de la empresa y hacerla competitiva, al mismo tiempo que se crean productos y servicios más atractivos para los consumidores.

The authors of this book delve into the rapidly developing field of dual marketing, investigating the strategic alliances, multi-stakeholder perspectives and branding potential it holds. They promote the adoption of the multichannel approach which is fundamental to facing the challenges of marketing 4.0. Readers will glean innovative and practical insights, providing them with the ability to comprehend the existing link between dual marketing and multichannel marketing and explore its relation to branding and integrated marketing communication. This book also rejuvenates the analysis of the digital context and offers critical advice to organisations interested in online marketing processes. With worldwide appeal, the theoretical and empirical analysis carried out in this book offers cutting edge ideas and techniques to marketing practitioners, supply chain managers and B2B2C company managers looking to understand the digital transformation permeating the whole of organisational life beyond just marketing and communication facets. The book will also be invaluable for doctoral, graduate and postgraduate students in marketing and management.

En este libro se realiza una novedosa aproximación teórico-práctica a la herramienta de marketing estratégico más conocida en el mundo: El Análisis FODA o DAFO. David Sánchez Huerta ofrece al lector las claves y las pautas para que las empresas apliquen y encuentren la estrategia más adecuada según el momento, pero también va más allá, y explica la utilidad de esta herramienta tiene fuera del ámbito profesional. El autor muestra de forma práctica el uso de esta herramienta aplicándola en nueve empresas de primer nivel (Apple, Nike, Google, McDonalds, Facebook, Amazon, Spotify, Coca-Cola y Netflix). Esta obra está llamada a convertirse en un libro de cabecera para estudiantes de todo tipo que quieren ahondar en el conocimiento de esta herramienta, para empresarios o empleados que quieren saber cómo utilizarla ante un desafío profesional, e incluso puede ser de gran utilidad para particulares que quiere abordar de una manera estructurada y racional situaciones de ámbito personal.

Marketingcommunicatiestrategie is al jaren een standaardwerk voor het vakgebied marketingcommunicatie. Het boek slaagt erin om de voortdurende veranderingen in de wereld van marketingcommunicatie een fundament te geven door de werking en de mogelijke inzet ervan te beschrijven. Centraal staan het marketingcommunicatieplan, het bouwen van sterke merken (offline en online) en het behalen van commercieel succes. In deze achtste editie is een nieuw hoofdstuk over online marketingcommunicatie toegevoegd. De overige hoofdstukken zijn aangevuld met inzichten over online marketingcommunicatie en relevante toepassingen. Verder is in deze editie het overzicht van theorieën en modellen om merken te bouwen aangevuld met de nieuwste kennis en inzichten. Ook zijn er nieuwe cases toegevoegd en in het hoofdstuk over onderzoek wordt aandacht besteed aan het meten van onbewuste merk- en reclameassociaties. Tot slot hebben de stappen van het marketingcommunicatieplan een volgorde gekregen die beter aansluit bij de actuele beroepspraktijk. De eerste stap is nu het formuleren van de marketingcommunicatiedoelstelling, gevolgd door de merkanalyse. Vervolgens komen de marketingcommunicatiedoelgroep, marketingcommunicatiestrategie, mediakeuze, creatieve ontwikkeling, marketingcommunicatiebudget en evaluatie aan bod.

The Routledge Companion to Strategic Marketing offers the latest insights into marketing strategy. Bodo Schlegelmilch and Russ Winer present 29 specially commissioned chapters, which include up-to-date thinking on a diverse range of marketing strategy topics.Readers benefit from the latest strategic insights of leading experts from universities around the world. Contributing authors are from, among others, the U.S. (Berkeley, Cornell, MIT, New York University, Texas A&M), Europe (the Hanken School of Economics, INSEAD, the University of Oxford, the University of Groningen, WU Vienna) and Asia (the Indian School of Business, Tongji University). The topics addressed include economic foundations of marketing strategy, competition in digital marketing strategy (e.g. mobile payment systems and social media strategy), marketing strategy, and corporate social responsibility, as well as perspectives on capturing the impact of marketing strategy. Collectively, this authoritative guide is an accessible tool for researchers, students, and practitioners.

The book investigates the entrepreneurial marketing (EM) concept within the broader discipline of international entrepreneurship. The analysis of this concept, and designing a model of EM antecedents, elements, and outcomes that was tested on the basis of empirical studies covering companies from three European countries, explores and develops the field of international marketing and entrepreneurship. The book examines the role of entrepreneurial marketing in the internationalization processes of new ventures and adopts both qualitative and quantitative methods for analyzing the antecedents and characteristics of entrepreneurial marketing, as well as their relationships with internationalization activities and firms'performances. It goes on to show how the application of entrepreneurial marketing may lead to an accelerated internationalization of companies originating from a transition market, as well as the Western-European markets.It addresses these topics with regards to entrepreneurial marketing and management and will be of interest to researchers, academics, managers, entrepreneurs, and students in the fields of international business, international marketing, and entrepreneurship.

How can managers design and manage excellent customer experiences that will develop long-term relationships with their customers? This book addresses this key question and explores both the theory developed over the past 20 years and tools to create truly engaging brands. Taking a broad holistic approach, this book brings together current thinking on experiential marketing, brand management, customer engagement, customer well-being and happiness, customer loyalty and emotions, the customer journey map, and big data and combines it into a practical and clear roadmap for brand managers. By integrating these modern perspectives, concepts, research techniques, and operative tools, this book provides a new perspective of marketing management to design and build engaging branding.Using extensive examples from a variety of industries, this book offers a global perspective that will appeal to both advanced students and experienced marketing managers.

This book discusses competitive market dynamics explain contextual market entropy caused because of swift changes in the innovation and technology scenarios.It delineates the attributes of cognitive ergonomics of consumers responding to the market dynamics under the shrinking scenarios of large markets. The author analyzes the emerging theory of chaos, fragmentation of markets, and agile business models to gain advantage in the competitive marketplace and deliberates upon factors that are critical to success of firms. In addition, this book presents new insights on developing hybrid business models using both aggressive and defensive marketing strategies to manage market chaos and behavioral complexities of consumers.

Die Digitalisierung bietet allen Unternehmen neue Chancen und zwingt zu Veränderungen. Effiziente Prozesse und innovative Technologien ziehen auch im KMU ein. Neue Anforderungen der Kunden, andere Angebote und Ertragsquellen müssen berücksichtigt werden. Die Autoren haben eine wahre Werkzeugkiste zu Storytelling - dem Bewerben von Dienstleistungen und Produkten im Web - zu- sammengestellt. Im Kern geht es darum, die Aufmerksamkeit der Kundschaft im Netz auf sich zu ziehen, mit spezieller Herangehensweise die Neugier zu wecken und den Funken überspringen zu lassen. Viele Praxisbeispiele ermöglichen auch kleinen Unternehmen eine professionelle Herangehensweise.

Managing Innovation is a three-part series covering contemporary technology and innovation management research areas. Each volume comprises key articles from both the International Journal of Innovation Management and the International Journal of Innovation and Technology Management, published by World Scientific, and provides an international, disciplinary approach across its broad coverage of topics.Relevant for both academics and practitioners, this volume focuses on key aspects of crowd innovation including motivations, challenges and benefits of this approach.Related Link(s)

In dieser überarbeiteten 2. Auflage wird gezeigt, dass Nutzwertanalysen bzw. Scorings eine praktikable Methode sind, um komplexe Entscheidungen im unternehmerischen Umfeld zu treffen. Und komplex sind sie immer dann, wenn viele Aspekte zu berücksichtigen sind, deren Priorisierung schwierig ist oder wenn zu viele Personen an der Entscheidung zu beteiligen sind. Auch in Marketing und Vertrieb hat sich die Nutzwertanalyse als Instrument der Entscheidungsfindung bewährt. Mittels einer methodisch durchdeklinierten Methode werden subjektive Einflüsse, Wahrnehmungsverzerrungen und Hierarchieblockaden so weit wie möglich eliminiert. So gelingt es, auch schwierige Entscheidungen nachvollziehbar und ausgewogen zu treffen.

We are in an era of massive disruptions in markets, media, management approaches and business models. These disruptions are being caused by rapid technological changes on the one hand and tectonic shifts in customer preferences and societal behaviour on the other. Marketing knowledge and practices have to advance at a significantly higher pace to address the changing context of market behaviour. Handbook of Advances in Marketing in an Era of Disruptions is meant to share ideas and new knowledge that are relevant to this world of disruptions. Leading scholars from around the world, who have keenly observed the changing market environment, business policies, parameters, theories, methods and practices, have put forth their theses on how marketing thinking needs to evolve to keep pace with the market reality. This book is dedicated to Professor Jagdish N. Sheth and honours his sustained contribution as a management thinker, scholar, academician and corporate adviser in an illustrious career spanning over five decades.

This unique book helps business executives to improve their company's business performance by showing how to build an effective and future-proof distribution channel, and adopt effective commercial policies and value-based pricing strategies.For the first time, an ex-McKinsey consultant and general manager reveals the methodology adopted by successful Fortune 100 multinationals, offering readers a concise, informative and pragmatic guide to the core principles, with an abundance of concrete examples and visual frameworks.Every good business manager needs to have a microscope on one eye and a telescope on the other eye – this practical, easy to follow book, anchored in solid analytic principles, allows for fast and solid transitions between diagnosis, long-term strategic thinking, and short-term execution.Bruno Barcelos, General Manager Sandoz, a Novartis Company

If a picture is worth a thousand words, then virtual reality (VR) is priceless. This book offers everything you need to know about the opportunities of VR for brands to better connect with consumers. VR is booming - by 2025, the industry is expected to become bigger than TV. Virtual Reality Marketing is a comprehensive exploration of all things VR, providing readers with everything they need to know about the current VR landscape, and the unprecedented opportunity it offers brands to create unique emotional connections with consumers.A truly practical guide, Virtual Reality Marketing covers all aspects of the industry, including interactive and passive VR, 360 video, social VR marketing, and the role that influencers and bloggers are set to play in its development. It also looks to the future - exploring how VR is evolving and the changes it will undergo in the future. Packed with fascinating case studies, tips and strategies, and written by a recognized industry expert who has facilitated VR coverage for major international brands including Facebook, Audi, Google and Mercedes F1, this book is the leading resource for any reader looking to incorporate VR in their own marketing campaigns.

Marketing 6e is a strong foundational text for first-year students studying in departments of Management, Marketing or Business Management at universities towards a BCom and BA qualifications

How to Write a Marketing Plan provides a step-by-step guide to creating a successful marketing plan: from carrying out a marketing audit, setting objectives and devising budgets to writing, presenting and implementing the plan. With content on producing mini-plans and seizing new opportunities quickly, it also contains the most current information on email marketing, web usage, mobile commerce and social media. Fully updated for 2019, this 6th edition now features even more practical exercises, useful templates, and top tips to help you develop this all-important business skill. Including helpful chapter summaries and a detailed sample marketing plan, How to Write a Marketing Plan is essential reading for anyone who wants to boost their product or business.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

This book, originally published in Dutch, provides a uniquely practical approach to strategic marketing planning. Combining a comprehensive overview of theory with practice, each chapter takes the reader step by step through the strategic marketing process. Beginning with identifying the value proposition, it moves on to the situational analysis that underpins the corporate strategy, and finally details the overall implementation and creation of a customer and brand values. Applied Strategic Marketing equips the reader with the necessary tools and techniques to develop and deliver a thorough and effective marketing strategy. With a broad range of international case studies that bring the theory to life, this well-renowned and updated translation is vital reading for undergraduate and postgraduate students of marketing management and strategic marketing. It should also be of interest to marketing practitioners who want a clear overview to aid them in the planning process.

Strengthen your understanding of the principles of marketing management with this bestselling text. Marketing Management, 4th edition, European Edition, by Philip Kotler, Kevin Lane Keller, Mairead Brady, Malcolm Goodman, and Torben Hansen is considered by many as the authoritative text on the subject. The textbook covers a wide range of concepts and issues, accurately reflecting the fast-moving pace of modern marketing. Combining traditional marketing with new concepts, the text maintains accessibility, theoretical rigour, and managerial relevance. Now in its 4th edition, Marketing Management remains current with fresh learning features including: New examples from across the world. The inclusion of European academic thought in the text. A focus on the digital challenges for marketers. The importance of creative thinking and its contribution to marketing practice. Case studies throughout to consolidate understanding. A key text for both undergraduate and postgraduate programmes, this edition will provide you with all the tools you need to be successful in your course.

Attract The Perfect Clients And Build The Strongest Authority In Your Niche In Easy Step. This is for consultants who takes their business seriously. You won't raise your sales and beat others consultant if can't have good clients, as showed in this course. If you are sick and tired of running around to find the right marketing strategy, then this book will satisfy you! In-Depth Effective...

إدارة المبيعات بين المفهوم والتطيبق يعدّ من الكتب العملية التي تتناول بالعرض والشرح والتوضيح آليات البيع، كفن وعلم، وتقدم للقارئ الكريم منظوراً استراتيجياً متعمقاً، وأدلة إرشادية واضحة ودقيقة، تساعد إدارة المبيعات في المنظمة على صوغ الاستراتيجيات البيعية الفاعلة، وتنفيذها، ومتابعتها، إنه كتاب مبسّط من حيث التزامه بالمبادئ والأسس النظرية، وا لمفاهيمية، و التطبيقية، وسهولة الطرح والاستقراء والاستنتاج، وعمق التحليل على مبدأ »السهل الممتنع«.

Modern marketing managers need intuitive and effective tools not just for designing strategies but also for general management. This hands-on book introduces a range of contemporary management and marketing tools and concepts with a focus on forecasting, creating stimulating processes, and implementation. Topics addressed range from creating a clear vision, setting goals, and developing strategies, to implementing strategic analysis tools, consumer value models, budgeting, strategic and operational marketing plans. Special attention is paid to change management and digital transformation in the marketing landscape. Given its approach and content, the book offers a valuable asset for all professionals and advanced MBA students looking for ‘real-life'tools and applications.

Das Management von Patentausläufen in pharmazeutischen Unternehmen erfährt in Zeiten von stetig zunehmender Regulierung und geringer gefüllten Produktpipelines erneut große Aufmerksamkeit. Im Mittelpunkt dieses Bandes steht die Frage, welche der in der Literatur diskutierten Patentauslaufstrategien unter Berücksichtigung der aktuellen Rechtslage und Weiterentwicklung der pharmazeutischen Branche noch anwendbar sind. Dabei erfasst die Autorin sowohl branchenspezifische Besonderheiten als auch konzeptionelle Grundlagen der Marketingforschung. Basierend auf diesen Erkenntnissen erstellt die Autorin ein neues Klassifikationsschema an Patentauslaufstrategien für die pharmazeutische Branche und gibt Handlungsempfehlungen für das Management des Patentauslaufs.

This has been a common occurrence with search engines like Google. So, if you're looking for a steady stream of traffic, you're probably wondering where to turn, right? To See Success With Bing Ads, You Must Follow The Steps To Success… You can't just throw up an ad and expect to be in the profit… Although Bing Ads is a very user-friendly platform, there are some details that you must pay attention to if you want to see success… If you do things the right way, you can find yourself raking in profits like crazy… in many cases within hours of getting started. But if you do things wrong, you could find yourself wasting a lot of time and even losing money…. Unfortunately, Many People That Try To Generate Traffic With Bing Ads Struggle And Ultimately Fail! That's because they don't fully understand what must be done to see success with Bing Ads. There is a simple and repeatable formula to success with Bing Ads. You must pay close attention to the little details, and in order to do that, you need someone that's seen results with Bing Ads in the past to take you by the hand and show you how it's done. That's exactly what you're going to have the opportunity to get your hands on today… ORDER NOW.

The book provides a compact overview of the increasingly important topic of Business Development (BD). The author not only describes the role of the Business Development Manager and its tasks, but also shows how Business Development can be integrated organizationally into a company. In addition, a prototypical Business Development Process is presented in concrete terms and explained using a case study. The book shows why enterprises fail, deals with new creative techniques such as Hackthons and dedicates itself more comprehensively than so far to the topic of communication in the course of changes.The book helps all, which want to introduce and/or optimize Business Development in the enterprise as responsible ones or work in the future in this range.

This book takes the unique and innovative approach of linking relationship marketing to the traditional market planning models that are used by most marketers today. As globalisation progresses, the need for creating and maintaining off-line and on-line relationships with the company's customers, suppliers, stakeholders and personnel has become increasingly vital in today's business environment. Now in its fourth edition, this best-selling text bridges the gap between relationship marketing and traditional marketing, integrating this approach with the process of developing effective marketing plans by the use of the newest technology. Drawing on a varied and extensive range of international examples, Hollensen demonstrates how companies such as Electrolux, Tinder (Match.com), DJI Technology, Huawei and Spotify make use of relationship marketing theory in order to gain competitive advantage. Marketing Management: A Relationship Approach is invaluable reading for undergraduates studying marketing management in their final year or at postgraduate level and for practitioners and those studying for professional qualifications in marketing management.

BERNT ULLMANN, often referred to as'the man behind the brands', has been a trusted brand acceleration expert helping generate over 6 billion dollars in global sales so far in his career. With over thirty years'experience as a corporate executive, Ullmann's portfolio includes brand development and management, licensing and distribution, modernization, and global expansion for fashion moguls such as Daymond John, Eddie Lampert, and Tommy Hilfiger. He has also contributed to successful platform expanding brands for clients like Jennifer Lopez, Adam Levine, Nicki Minaj, and others. IN HIS DEBUT BOOK, The Billion Dollar Branding Blueprint, Ullmann shares his expertise in a systematic seven-step process to help entrepreneurs, no matter who, launch their brand successfully. This book is a step by step, easy to follow blueprint to achieve business acceleration and create lasting wealth. Bernt put years of hard-earned knowledge from executive management, high stakes negotiations, and strategic partnerships into the 7 steps process in The Billion Dollar Branding Blueprint.

Step-by-Step T 6-Figure Product Launches Every week, hundreds if not thousands of online business owners launch new products, yet, only a small minority of them make any profit, never mind survive the year. If you have been selling products on the Internet for quite some time, here's your opportunity to start stepping up the gear discover the possibility on how you can actually make massive profits and achieve massive breakthrough in your online career using and implementing product launching techniques and strategies that so far have only been reserved for Internet marketing gurus. It's time to hit this problem head on. Listen in while this book will show you exactly why the above is true and how, when you come to launching your products you can have massively improved success potential with just a few little known smart moves. Understand the value of this. What this report about to show you isn't something that you can just use once. It isn't something that's going to stop working any time soon either (in fact it's been working since the first online businesses hit the net). This elevates your chance of a successful product launch immensely now, and far into the future of your business'life. ORDER NOW.

Engaging, practical, and immediately useful for any business and its messengers on how to talk about their business and connect with their customers.The vast majority of word of mouth happens offline, in everyday conversations. In The Science of Customer Connections, Karrh offers simple concepts plus practical guidance for individual professionals, teams, and complex organizations to be part of those conversations in ways that grow their business. With clear language and a sense of humor, Karrh guides readers step by step to create: A message that is memorable, interesting to buyers, and built to shareA growing set of messengers who include your story in their everyday conversationsManagement habits that build consistency and scale Readers will be equipped to engage customers and employees, build trustworthiness, and grow profitably—without necessarily having to change their business model, offerings, pricing, distribution, or people. Instead, they can quickly elevate the way that everyone close to the business talks about it, consistently resulting in stronger cross-selling and upselling of additional products and services, higher customer satisfaction, and more consistent employee engagement.Inspirational real-world examples are presented from entrepreneurs and career changers, growth companies, and large global organizations.

Entrepreneurship is a dynamic process constantly evolving through innovation, in that entrepreneurs devise profitable products and services that did not previously exist. This process requires entrepreneurs to have major skills in different business areas. The second edition of this book is about entrepreneurship in the South African business environment, and about the entrepreneurial process. It highlights three main aspects, namely: the entrepreneurial part of starting and running a business; the marketing of products and services; and the financial aspects of a profitable and sustainable business. In a practical and accessible way this book describes how entrepreneurs should arrange resources and activities in order for the potential business to operate as profitably as possible. The two aspects of marketing and finance are the most important functions of business that every entrepreneur needs to know in order to be sustainable both as a start-up enterprise and for long-term sustainability.

Tagtäglich wirken über 5000 Werbebotschaften auf einen Menschen ein. Natürlich können wir nur einen Bruchteil davon verarbeiten. Viele Menschen reagieren auf die Flut an Informationen mit einer Abwehrhaltung gegenüber klassischer Werbung. Wie schaffen Unternehmen es, die Aufmerksamkeit der Kunden wieder für sich zu gewinnen? Johannes Osterholt zeigt, dass Unternehmen ihre Marketingstrategie neu ausrichten müssen. Werbung darf nicht mehr zu kommerziell, komplex und inszeniert wirken. Das virale Marketing kommt diesen neuen Ansprüchen entgegen. Denn virale Marketingkampagnen verbergen die eigentliche Webeabsicht geschickt durch außergewöhnliche Inhalte. Mundpropaganda verleiht viralen Werbebotschaften dabei Authentizität und Glaubwürdigkeit. Der Konsument selbst übernimmt so die Verbreitung der Botschaft. Osterholt erklärt, wie virale Kampagnen erfolgreich sind und wie Unternehmen das Risiko von Imageschäden vermeiden. Aus dem Inhalt: - Web 2.0; - Werbekampagne; - Social Media; - Online Marketing; - Word of Mouth

Marketers have recently witnessed an explosion of technology-based innovation that has profoundly affected their management and strategy. This technology can be a gift – enabling them to get closer to their customers and their needs – or a poisoned chalice, should they fail to keep up with technology innovation and find themselves, or their products, irrelevant.In this book, Eleonora Pantano, Clara Bassano and Constantinos-Vasilios Priporas describe this phenomenon as the'consumer pull vs technology push'that forces marketing strategists to innovate to survive and thrive. It is a guide to the emerging approaches to marketing prompted by the impact of innovation and technology, in order to help students, scholars and practitioners work innovation and change to their best advantage. Including a wealth of empirical and theoretical contributions, models, approaches methods, tools and case studies, this book is essential reading for marketing strategy, digital marketing, and innovation students, as well as marketing practitioners.

Dirk Lippold erläutert in der 2., überarbeiteten Auflage des essentials die grundlegenden Parameter, die bei einer marktorientierten Unternehmensplanung eine Rolle spielen. Der Autor beleuchtet die verschiedenen unternehmensinternen und nun aktualisierten -externen Einflussfaktoren und stellt sie im Rahmen von marktorientierten Analyse-Methoden in einen Wirkungszusammenhang. Darüber hinaus werden im Kontext des Planungsprozesses die Beziehungen zwischen Analyse, Zielen, Strategien und Maßnahmen herausgearbeitet.

This book is a unique collection of comprehensive cases that explore concepts and issues surrounding strategic marketing. Chapters explain what strategic marketing is, and then discuss strategic segmentation, competitive positioning, and strategies for growth, corporate branding, internal brand management, and corporate reputation management. With case studies from a broad range of global contexts and industries, including Burger King, FedEx, and Twitter, readers will gain a working knowledge of developing and applying market-driven strategy. Through case analysis, students will learn to: examine the role of corporate, business, and marketing strategy in strategic marketing; recognize the implications of markets on competitive space with an emphasis on competitive positioning and growth; interpret the various elements of marketing strategy and apply them to a particular real-world situation; apply sound decision-making strategies and analytical frameworks to specific strategic marketing problems and issues; apply ethical frameworks to strategic marketing situations. Strategic Marketing: Concepts and Cases is ideal for advanced undergraduate and postgraduate students, as well as those studying for an MBA or executive courses in strategic marketing or marketing management.

Why do some client/agency relationships thrive while others fail? At a time of unprecedented change and complexity in marketing and advertising, Agency Mania will transform the way you look at client/agency relationships and invite you to build sustained partnerships that deliver unmatched work and results.The world of marketing is a trillion-dollar industry and is changing at a drastic pace. The advertiser/agency relationship is under incredible pressure. Some may argue it's even broken. The future of the advertising industry is uncertain. The entire marketing ecosystem is being tested. What will the agency of tomorrow look like? What competencies will agencies need to build? How will they deliver greater value to their clients? Similarly, how will advertisers reap the benefits agencies bring to their table? How will they become better clients? How will they set their partnerships up for success?In Agency Mania, partnership guru Bruno Gralpois demonstrates that these partnerships, once managed professionally, have remarkable transformational value and measurable business impact. The author shines a bright light on the insanity of advertisers and agencies failing to work optimally together or hold each other truly accountable. Building a successful long-term advertiser/agency partnership requires a robust set of competencies and operating principles. Agency Mania shows you step-by-step how it is done.

Dieser Quick Guide beschreibt kompakt, eingängig und leicht verständlich die Grundlagen und strukturierte Vorgehensweisen eines effizienten Marketings in kleinen und mittelgroßen Unternehmen. Die Autorin vermittelt das erfolgsentscheidende Wissen rund um Planung, Umsetzung und Optimierung von Marketingstrategien – Schritt für Schritt nachvollziehbar aufbereitet. Auf dieser Basis können die Leser einen auf ihr Unternehmen zugeschnittenen roten Faden zur Vermarktung von Produkten oder Dienstleistungen entwickeln: von der belastbaren Markt- und Zielgruppenanalyse, der Definition von Zielen über die geeignete Marketingstrategie bis hin zum Marketing-Controlling und der Frage: „Weitermachen oder gegensteuern?'. Ein wertvolles Buch mit vielen Tipps und Denkanstößen für alle Marketingverantwortlichen oder Geschäftsführer, die das Gefühl beschleicht, dass sie für ein nachgefragtes Produkt noch kein strukturiertes, wirtschaftliches und punktgenaues Marketing betreiben.Die 2. Auflage wurde um wertvolle Tipps zum Transfer in die Praxis ergänzt.Der Inhalt- Überblick: Marketingaufgaben und -instrumente- SWOT-Analyse: Eigene und fremde Stärken und Schwächen kennen- Marketingziele: Den Kunden im Visier- Marketingplanung: Rahmen und Grundregeln- Kommunikationskanäle: Auswahl und Planung- Marketing-Controlling: Weitermachen oder gegensteuern?

Erfolgreich verkaufen ist schwerer denn je. Die gewohnten Verkaufsriten funktionieren immer weniger, das alte Verkäuferwissen zieht nicht mehr. Der Verkaufserfolg braucht ein neues Rezept und Peter Haupt kennt es: Der Verkäufer geht gemeinsam mit dem Kunden gezielt auf die Suche nach dem eigentlichen Problem des Kunden. In lockerer Sprache führt Peter Haupt den Leser in seine besondere Verkaufstechnik ein, die mit einer neuen Haltung und einem neuen Kommunikationsstil verknüpft ist. Darüber hinaus gibt er dem Verkäufer zahlreiche Tipps, wie der aus dem Gelesenen auch Gewohnheit machen kann. Denn Verkaufen ist eine hochemotionale Angelegenheit. Und wenn der Mensch Stress hat, agiert er nach gewohnten Mustern. Das heißt, wenn ein Verkäufer heute anders verkaufen will als er es bis gestern getan hat, muss er sich neue Gewohnheiten zulegen. Und das geht nur durch häufige und gründliche Übung. Das Buch ist deshalb perfekt auf die Alltagssituation des Verkäufers zugeschnitten: Die vielen kurzen, gefällig zu lesenden Sequenzen vermitteln Verkaufsschritt für Verkaufsschritt das nötige Wissen. Die Kapitel können bequem und bedarfsgerecht zwischen zwei Kunden gelesen werden - immer und immer wieder. So kann eingeübt werden, was in der Stresssituation'Verkaufen'ohne Nachdenken von innen kommen muss: eine neue Haltung, ein neuer Kommunikationsstil.