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It's at home on the range, but Wal-Mart has not yet learned how to ride herd over big-city consumers Caption(s): Wal-Marts new White Plains, N.Y. store just outside New York [...]

* WAL-MART is embarking on a series of initiatives to better serve customers, with a particular focus on becoming the 'store of the community,' according to a recent report from [...]

BENTONVILLE, Ark. - Wal-Mart Stores here said it plans to bring more diversity to its discount and supercenter formats in the coming months in an attempt to do a better [...]

In their ongoing battle with Wal-Mart Stores, supermarkets have always had at least one advantage: Wal-Mart offers no loyalty card and therefore doesn't know what individual shoppers are buying. Supermarkets [...]

CHICAGO - Wal-Mart Stores is becoming more responsive to customers at the local level, the chain's chief marketing officer said at a meeting for marketing professionals here last week. 'Retail [...]

In line with its strategy to alter its image, Wal-Mart will be making a bigger push into organics this summer. Wal-Mart expects the move to help modernize its image and [...]

Upon the deck of the Alma Marie shrimp boat, Wal-Mart announced it will supply its customers with wild-caught domestic shrimp supplied by Penguin Frozen Foods, one of the nation's largest [...]

There isn't an online greeter on the Wal-Mart.com home page waiting to wish you a happy shopping experience, but the giant retailer expects to greet 160 million visitors to the […]

PITTSBURGH -- Supermarkets anticipating a competitive supercenter opening nearby should target large-basket shoppers who have children and pets, because they are the most likely to abandon it when the supercenter [...]

Consumers Against Supermarket Privacy Invasion and Numbering, a consumer privacy advocacy group, is calling for consumers to march on a Dallas Wal-Mart store on Saturday to protest its use of […]

Wal-Mart Stores Inc. says its customers are finding the items they want in stock on shelves more often in stores that are using radio frequency identification technology with embedded electronic […]

SN's Power 50 roster, in this week's issue, contains the cast of influential actors driving the industry's most important plotlines. There is no more important story than the Wal-Mart saga. [...]

CHICAGO -- Wal-Mart president and chief executive officer Lee Scott, taking on critics of the world's largest retailer, said here Tuesday that Wal-Mart provides value to consumers who need it [...]

Retail Forward reported that 60 percent of all shoppers looking for holiday gifts visited Wal-Mart, and one-fifth of that group made some kind of purchase at the store. Rebounding from [...]

NEW YORK -- There appears to be no shortage of New Yorkers with negative opinions about Bentonville, Ark.-based Wal-Mart Stores. Opponents of the world's biggest retailer, which has proposed building [...]

BENTONVILLE, Ark. -- Wal-Mart Stores here has launched a new pharmacy service called Easy Pay that speeds up prescription pick-ups with pre-registered credit and debit cards, according to the company. [...]

While more than half of all U.S. primary household shoppers visit a Wal-Mart store on a monthly basis and a quarter of America shops at Wal-Mart Supercenters weekly, there are [...]

It can be difficult to get good press when you're a superpower, as President Bush would surely confirm. While the U.S. has struggled to convince the rest of the world [...]

I've experienced a full range of customer service--from a visit to Canlis in Seattle, where the owner stopped by to introduce himself and the hostess offered a behind-the-scenes tour of [...]

Sheepishly I looked up at the busy employee tending the Wal*Mart photo center with my request. We had purchased five hundred reprints and the color, on each of the five [...]

Showrooming. RedLaser. Amazon Price Check. Same-day shipping. These terms and names have come seemingly out of nowhere and now top of the list of things that worry retailers. The entry [...]

Geppetto's Toys has grown its presence in the past 35 years from one small shop in Old Town to eight locations throughout San Diego County. One reason, say operators of [...]

Scottsdale, Ariz. -- Laura Weaver works seven days a week at her four-year-old luxury linens shop, Nestldown. Understandably, it's a work schedule many would find grueling. Not Weaver. Her home [...]

Home Depot, Lowe's, Menards, Walmart, Target, Sears and online shopping. Needless to say, consumers have a few options when it comes to where they can buy home improvement products. TO [...]

BENTONVILLE, Ark. -- In his first eight months as president and chief executive officer of Walmart's U.S. business, Greg Foran made at least 116 unannounced visits to Walmart stores for [...]

Bentonville, Ark. -- The phrase 'serving the underserved' is one Wal-Mart executives generally use when discussing international growth opportunities, but that philosophy can be applied domestically as well, where multiple [...]

Rogers, Ark. -- Two Walmart stores in northwest Arkansas are experimenting with new technology that adds fun and excitement to the beauty department, along with the potential to increase sales. [...]

[ILLUSTRATION OMITTED] With seven locations throughout Northwest Alabama, Gateway Foods, Inc. is a small supermarket chain that focuses on superb customer service. The company opened its first store in 1978 [...]

At Wal-Mart, we believe business can play a role in helping solve some of the toughest challenges facing our country, including health care. We know that the current health care [...]

When Retail Merchandiser caught up with Richard Broulim, president and CEO of Broulim's Supermarkets, after the Thanksgiving holidays, he was at home. 'We're building a float for the midnight parade [...]

Go figure. After all these years, it ends up that Wal-Mart is commitment-phobic. At least, that's how it seems lately. And it may be one of the reasons that the [...]