Earning their loyalty: your customers are empowered like never before. This means you need to think hard about how to keep your brick-and-mortar stores relevant in an increasingly virtual world

Authors :: Weidauer, Jeff
Source :: Food and Drink. March 22, 2013, p18, 2 p.
Publication Year :: 2013
Abstract: Showrooming. RedLaser. Amazon Price Check. Same-day shipping. These terms and names have come seemingly out of nowhere and now top of the list of things that worry retailers. The entry [...]

Subjects :: Wal-Mart Stores Inc. -- Customer relations
Discount stores -- Customer relations
Food and beverage industries

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