1. Examining the Use, Perception, and Motivation of Cord-Cutting: A Consumer Segment Approach
- Author
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Sylvia M. Chan-Olmsted, Hun Kim, Kyung-Ho Hwang, and Byeng-Hee Chang
- Subjects
Computer science ,business.industry ,Communication ,Perception ,media_common.quotation_subject ,Channel (broadcasting) ,Telecommunications ,business ,Cable television ,Diffusion of innovations ,media_common ,Uses and gratifications theory - Abstract
This study investigates the factors affecting the cord-cutting behavior of media consumers. Adopting the frameworks of diffusion of innovations, uses and gratifications theory (U&G), channel repertoire, and media usage/segmentation, we conducted an online survey of 860 respondents in the United States to examine the use, perception, and motivation of cord-cutting behavior among three different consumer segments: cord-cutters, cord-loyalists, and cord-couplers. The results show that cord-cutting is predicted by eudaimonic and exploration motivators, perceived compatibility and complementarity, and age.
- Published
- 2020
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