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1. Way out west: although airports on the North American west coast have developed rapidly, their retail offers are not noted for their dynamism. All that is changing

2. Cigar sales on a roll: since the early 1990s the cigar segment has been growing faster than the tobacco market as a whole, having broadened its following beyond wealthy, fifty something men. And travel retailers have wasted no time in cashing in on the trend. Gavin Lipsith looks at top cigar suppliers' plans for travel-retail

3. Acession retailers in a spin

4. Taipei trials new model: build-operate-transfer contracts are becoming the tool of choice for governments seeking to privatise state infrastructure. And now at least one airport authority believes they can be applied to retail tenders. Gavin Lipsith travelled to Taipei to find out how

5. Taking a trip downtown: Australia and New Zealand's off-airport business was once a crucial part of the region's duty-free landscape. The glory days may have passed, but the entry of two new players into the market suggests a resurgence may be due

6. Tight contest looms in Malaysia: retail has always been crucial to Kuala Lumpur International airport's success, and current forecasts for Malaysian tourism should guarantee considerable interest in Malaysia Airports' retail tenders when they are launched later this year

7. Cigars: the world trades up: Global duty-free sales may have slowed over recent years, but the cigar category has gained momentum as operators invest in state-of-the-art retail facilities. Gavin Lipsith examines some of the year's boldest cigar developments in airport retail

8. Too calm after the storm: Canada's border duty-free operators endured a miserable 2003, and the trading climate remains challenging. On the eve of the Frontier Duty Free Association convention in Quebec City, John Rimmer and Gavin Lipsith gauge opinion

9. Benelux boomers: the past two years have seen a flurry of expansion activity at secondary European airports as low-cost airlines flock to tourist-friendly locations with lower landing fees. Gavin Lipsith assesses some of the latest developments

10. An appetite for retail

11. New home, same aims: the Duty Free Show of the Americas is just one function of the International Association of Airport Duty Free Stores, which is braced for changes far beyond its new show location in 2005. On the eve of its last ever Orlando event, Gavin Lipsith speaks to the organisation's executive director Michael Payne and government affairs specialist Jon Kent

12. All together now: South Africa's proposal to outlaw duty-free tobacco sales stunned the industry. But a new, cooperative framework for fighting trade issues around the world has emerged from campaigners' efforts to defend the sector

13. Taking a bite out of the great Cuban: for many years Cuban supplier Habanos was the big fish of the premium cigar sector, with 80% of global sales volumes. But over the past few years non-Cuban brands have made serious ground, aided by better consumer knowledge and increased professionalism among suppliers. Gavin Lipsith examines the growing popularity of non-Cuban cigar brands. (beyond Cuba)

14. Crossroads to the future: this year's Middle East Duty Free Association conference was one of the best yet, writes Gavin Lipsith, and offered an optimistic picture of the future of the region's travel-retail market

15. Blazing the trail: European reserve is about to collide with American razzamatazz in a cigar culture clash that Henri Wintermans hopes will fuel its drive into North America

16. Joining the exclusive set: following two high-profile launches of travel-retail exclusives in the cigar category, Gavin Lipsith asks whether other suppliers are likely to pick up on this trend and why the time is right to launch cigar exclusives

17. A world beyond China: as luxury brands from all over the world turn their attention to China, several of the country's leading cigarette suppliers are taking advantage of booming outbound travel to build their international presence. And interest is not confined to Chinese travellers

18. Cutting the cigar budget: while cigars have traditionally been synonymous with luxury, over the past few years consumers have become increasingly driven by price. Gavin Lipsith examines the implications for suppliers and their brands

19. Every brand tells a story: in an increasingly challenging market for tobacco suppliers, particularly smaller companies with less to spend on marketing, a brand's image can prove crucial. According to Protege International CEO Andre Levy, every brand should tell a story

20. Tender mercies: the dismal chain of events that began with the terrorist attacks of September 2001 had dire effects on North American airport retail. But as air travel returns to growth, it is becoming apparent that the rigours of the past few years have fundamentally changed the concessions terrain--and not necessarily for the worse

21. India faces uphill struggle: India's past attempts to restructure its airport and aviation industries have met seemingly insurmountable obstacles. And although the country managed to attract some international interest in its recent round of duty-free tenders, the mood among some operators suggests there is a long way to go before India fulfils its potential

22. The shifting frontier of duty-free tobacco: border duty-free has shed its shabby trading post image in recent years, and operators are now as professional and sophisticated as many airport businesses. Gavin Lipsith examines how changes in the business climate have affected tobacco sales at North American land crossings. (Tobacco report border retail)

23. Sounding a voice of resistance: it has been a busy year for organisations charged with defending the industry's interests, with proposals threatening to end duty-free tobacco sales and severely restrict travel-retail within the European Union. Gavin Lipsith examines some of the issues the industry has dealt with over the past 12 months, and the obstacles it faces in 2003. (Reflecting On 2002)

24. Two compete for Changi T3 cigar shop

25. An ethical path into travel-retail

26. Victory for Alpha and Nuance signals breakthrough in India

27. Unfamiliar customs: beating the culture clash

28. Proposed Indonesian airport retail partnership collapses

29. KLIA puts retail revamp on hold until 2008

30. Dufry predicts strong growth in Cambodia as traffic soars

31. Editorial

32. Retailers urge calm on security measures

33. Editorial

34. Strong partnerships key to making progress in India

35. Focus on the 'how' not the 'what' of shopping

36. Competition questions at Wellington

37. No slowdown to tobacco threat

38. Finding new strength in numbers

39. Duty-free volumes rise at Philip Morris

40. Kuala Lumpur adopts hybrid selection process

41. France rises to AFCOV index challenge

42. ETRC acts on latest bottle size proposals

43. Land of opportunity: political uncertainty in Ukraine over the past few years has left the country's border retailing industry in chaos. But the recent election result promises stability, order and growth. Gavin Lipsith examines the prospects for border operators in the emerging eastern European powerhouse

44. What really drives your low-cost passengers?

45. Trade tackles tough questions at Summit

46. Asian tourism will continue--and thrive

47. Transborder expansion boosts Vancouver

48. Blue Water Bridge goes back to basics as US travel dwindles

49. Nuance reaps the rewards of airport focus

50. Playing the numbers game: as the effects of Cyprus's accession to the EU are felt, and as airport privatisation enters its the final stages, the country's retailers are bracing themselves for a new era

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