Too calm after the storm: Canada's border duty-free operators endured a miserable 2003, and the trading climate remains challenging. On the eve of the Frontier Duty Free Association convention in Quebec City, John Rimmer and Gavin Lipsith gauge opinion

As storms go, this one was pretty close to perfection. War in Iraq, the outbreak of SARS in Toronto, mad cow disease, forest fires, floods and an economic slowdown in [...]