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An innovative and insightful 7-part guide to heartfelt and collaborative actions that transform the reader into a generous leader.Leading successfully in a world full of disruption means building more than technical skills. Yes, you must deliver results, but to run a successful business you need people-and people today want leaders who can and will work to see beyond themselves and only the bottom line-you must learn to lead with your heart. Being vulnerable with your staff is intimidating, but when connecting with people not only will you grow as a leader and a person, but your business will grow as well.Bringing your authentic self to your leadership takes courage and commitment, but you reap profound benefits from heart-led generous acts. This book presents 7 ways to give of yourself for everyone's gain: 1. Generous Communication: Be real to build deep connections2. Generous Listening: Be sincerely curious about another's perspective3. Generous Inclusion: Be inclusive to invite collaboration and show respect4. The Generous Ally: Take chances to make chances for others5. Generous Development: Validate strengths and success, identify expansive opportunities6. Generous Moments: Make small acts of acknowledgment in important moments to make a big impact7. Give up the Mask: Be emotionally accessible with authenticity and vulnerabilityThrough unvarnished and unforgettable stories, the author and CEOs of well-recognized companies reveal experiences and mistakes that informed their success and share actions that make the shift to more heart less scary, more satisfying and incredible personal.As you build your skills with the guidance from this trusted reference, success will spread from your generosity to the people you work with, to your organization, to your own career and even society. There is no more powerful leader than a generous leader.

Boost your confidence and transform your speaking skills with wisdom from the ancients What does the word ‘gravitas'mean today? In the world of ancient Rome, it was the manner of trust and respect cultivated by capable, strong leadership. In Gravitas: Timeless Skills to Communicate with Confidence and Build Trust, communications expert Louise Mahler shows how this ancient virtue can help you rethink modern communication and transform your presence and impact as a leader today. Gravitas unpacks the essential speaking skills, strategies and techniques that great leaders use to communicate effectively. This book reveals the ways and means that were essential two thousand years ago and remain essential today. You'll learn how to better connect with your audience and persuade them to trust in you and your ideas. From the wisdom of ancient leaders such as Cicero and Quintilian, you'll discover powerful frameworks for mindset and the critical skills of delivery. Harness your posture, your eyes, your voice, your gestures and even your breathing for maximum impact, whether you're in a one-on-one meeting or engaging a large crowd. Beat imposter syndrome: build your confidence as a public speaker Prove yourself as a capable leader with a strong presence Learn how to gain the trust of your team and clients Give standout presentations and speak confidently in any business situation, including meetings, sales pitches, proposals, boardrooms, town halls, conferences, and even in the media Learn how gravitas works for women and how to harness it for exceptional communicating as a female leader It's time to rediscover our lost skills and revitalise the art of communication. The ancient Romans brought their people together and conquered the known world. With Gravitas, you'll draw on their wisdom and skills to conquer doubt and uncertainty. By cultivating your own gravitas, you'll be able to build trust effectively — and communicate any message clearly and with confidence.

DISCOVER SMALL, TEAM-BASED CHANGES THAT HAVE COMPANY-WIDE RESULTS. The teams we work in amplify our individual efforts, yet we constantly struggle to accomplish what is possible. You can see all the problems in a typical weekly meeting. No planning. Missing goals. Muddled communication. We think just bringing our personal hopes and desires will be enough. It's not. The groups we work in need collective habits as much as individuals need better personal habits. Determining team habits for things like planning, decision-making, and prioritization produce reliability and ease for everyone. Team habits create better work and let people work better together. In Team Habits, Charlie Gilkey explains how the revolution in personal habits has an even greater potential when applied to teams. With practical exercises, a Team Habits Quiz to evaluate areas for improvement, and a guide to create a team habits roadmap, Team Habits will help you transform your group so team members can flourish and thrive. If changing the smallest habit can yield powerful results for an individual, then just imagine what it can do for your team.

Durante muchas décadas se pensaba que las emociones no tenían lugar en el mundo del trabajo. El líder ideal era aquel que abordaba los problemas de forma racional y sin emociones. Sin embargo, la realidad es que la emoción es inevitable. Y resulta que, si se usa de manera efectiva, el estado de ánimo y las emociones de un líder pueden devenir una ventaja. Este libro describe cómo 25 destacados líderes usaron su inteligencia emocional para enfrentar desafíos y momentos críticos. Con comentarios de los propios directivos, Liderazgo emocional sirve a los gerentes y dirigentes a comprender mejor no solo qué es la inteligencia emocional, o cómo medirla, sino cómo usarla para lidiar con situaciones reales. El libro reúne las experiencias de los líderes en nueve ámbitos o estrategias que pueden ayudarnos a ser más efectivos. Cada capítulo concluye con una serie de actividades para aplicar las estrategias.

Trust in communication and leadership is the key to success in business. This book presents and discusses the main issues and challenges posed by communication, leadership, and trust. The first part of the book describes the communication and trust issues, the second part presents the role of trust in leadership, and the third part describes different examples of implementing trust to organizations. Readers will gain from this book theoretical and practical knowledge of communication, leadership, and trust; empirically validated practice regarding trust and its related concepts; and a novel approach for addressing this topic. This book can be used as a toolbox to improve understanding and opportunities related to building trust in organizations and will be especially valuable for students and researchers in the fields of leadership, organizational communication, business ethics, and trust research.

Inspire and motivate your team using powerful verbal and nonverbal communication strategies.Today's leaders need to use effective, empathetic communication to bring out the best in their team members and let each individual shine.Kasia Wezowski, a leading researcher on body language and communication skills, combines her cutting-edge research with Marshall Goldsmith's leadership development methodology in this practical and timely resource for leaders. Goldsmith believes that a leader's job is to bring out the best in each team member and Language That Leads breaks down the ten core qualities of leadership, providing easy-to-follow implementation steps to express, observe, and project these qualities effectively through verbal and nonverbal communication.In these pages, readers will learn:How to integrate adaptability, empathy, engagement, and transparency in interpersonal communication.How to cultivate courage, discipline, and integrity in order to build self-trust and garner trust from others.How to develop humility, positivity, and purpose in order to be a quietly powerful role model to team members.How to transform oneself internally to embody these ten qualities and empower others to do the same.

Original ideas start in a person´s mind, but the environment where they operate is crucial for the capture and development of these ideas. Equally important is the interaction with others in developing and evaluating ideas, as a brilliant idea only influences the world if it is put into use.This book hopes to inspire the team leader, innovation manager or research group leader. It deals with the delicate balance of managing and controlling intellectual property in a collaborative environment. Insights on how new inventions can be evaluated are offered. Following the whole cycle of innovation from a creative idea to where a product or service can be put on the market, examples illustrate how an innovative environment can be created and maintained. Strategies and solutions based on the science of team development are presented and leadership models for the different phases of group development are provided.The book will be of interest to researchers, academics, product developers, entrepreneurs, and advanced students in the fields of technology and innovation management and entrepreneurship and small business management but also for leadership.

'This book will aim to provide relevant theoretical, conceptual/procedural, frameworks, and the latest empirical research findings in the that critically examines area of leadership, leadership styles, management studies, and communication for leaders globally. It will be written for professionals, organizational leaders, and practitioners who want to improve their understanding of leadership roles, styles, management practices, principles, and communication strategies to bring about change, information, and knowledge to society'--

A unique and powerful strategy for leading others In this newly revised third edition of Leading with Questions, renowned global leadership consultants Michael Marquardt and Bob Tiede describe how to ask powerful questions that generate short-term and long-term results and success. They show you how effective leaders use questions to encourage participation and teamwork, foster creative thinking, empower others, create relationships with customers, and solve problems. The authors offer step-by-step guidance on the process of learning the art of questioning and techniques—like active listening and follow-ups – you can use in myriad situations with individuals, teams, and entire organizations. You'll also find: The most recent research on how questions change people and companies for the better Interviews with over 40 world-leading executives and managers from a wide variety of industries and regions Concrete, hands-on strategies for generating short-term results and long-term change with questionsPerfect for managers, executives, and other business leaders, Leading with Questions will earn a place on the bookshelves of anyone interested in better engaging with and leading others.

Silence always has something to say – it's never neutral and speaks volumes if people are willing to hear. Our response to silence is often to dismiss or end it, to block it out with noise. Instead, silence needs to be taken seriously. This book explores the importance of understanding silence and shows how we can move from merely listening to truly hearing those around us.The interplay of voice and silence in organisational life is not straightforward. We can feel pressured to speak and compelled to keep our silence. Knowing how to read silence, to make sense of its generative and degenerative capacity, is a rarely developed skill among managers and leaders at all levels – who have been brought up to see silence as evidence of compliance or a weakness to be addressed. But it is a critical skill for managers and employees alike. Written by two experts in organisational development, this book explores different types of silence and their implications for organisational practice, digging into the theoretical roots and engaging with real stories and voices. It provides everyone at work with an understanding of the different meanings of silence and how to engage well with it. When to stay with it, when to join in with it, and when to be struck by what's not being said and do something about it.The Great Unheard at Work is essential reading for corporate leaders, HR professionals in all sectors, business students, professionals, and anyone interested in leadership development.

There are numerous books on how to improve your communication and leadership skills that are based solely on theory. This is not one of them. This how-to guide employs an empirical approach to meaningful improvement and aims to help you to leverage your own observations, assessments, experiences, and learning experiments, not just ours as the authors. The first section deals with building better behavior-based communication skills, while working on fixing your mental wheel ruts (reinforcing negative behaviors that you find yourself performing over and over again). The communications section details how to listen better, build relationships, give and receive feedback, and mine disagreements for value, among other topics. The second section on leadership describes effective leadership in the virtual environment, building great work teams, and coaching for success. The final section combines your communication and leadership improvement areas into a focused transformation plan.Transformative communication and leadership behaviors involve a commitment to improvement, patience, practice, change, hard work, and small victories in order to reinforce your efforts. However, you have to start somewhere. This is your jumping-off point. Pick up a newspaper, listen to a newscast, or sort through your social media feed. As a society, we are talking louder than ever to ears that are not listening and minds that are closed. There has never been a more important time to build effective communication and leadership behaviors that can break through the noise and improve your work and personal life.Key Features:Presents online assessments and strategies for building transformative leadership and communication behaviors, rather than simply presenting a list of do's and don'tsGoes beyond the basic motivational leadership lectures to feature actionable ways to improve your communication and leadership skillsDescribes the role of an effective leader of a high-performing team and what communication focus areas are best for team membersDetails tactics for how to use disagreements within the team to actually add value to the project/organizationDownloads include instructor material for professors (lesson plan examples, templates, and slide decks) and tools and templates to assist readers in completing exercises presented throughout the book—available from the book's Download Resource Center at www.jrosspub.com/CLT

The New Approach to Management Being Used in Over Forty Countries “For any leader or manager in business, you need this! It has truly changed the way I think about leadership, for the better!” - Nick Pointe “I have transformed the way I communicate. One of the best investments in career learning that I've made. It serves as a daily guide to my success as a manager.” - Fadinding Darboe, London School of Hygiene & Tropical Medicine “STAR® has had a major impact on how I operate as a professional, it has completely changed the way I work, giving me the knowledge and skills to develop on a personal perspective and to develop my team.” - Carl Drinkel, Senior Quality Engineer, Hitachi Rail With ever-increasing workloads, demanding schedules, and growing instability, it's little wonder that our stress levels are rising whilst employee engagement everywhere is miserably low. The world has changed and impacted how we work, yet our management models have not kept pace; we're still trying to manage as we always have—by simply taking on more and more. But what if instead of bringing your problems every day, those you work with started generating the solutions themselves? What if your team could step up and take work off you so that you got 20 percent of your time back? What if making one small change could transform not only your team's engagement levels but also your career? In The Answer Is a Question, multi-award-winning performance consultants Dominic and Laura Ashley-Timms set out a simple approach for rehumanising the practice of management. In a step-by-step walk-through of their ground-breaking STAR® model (used by FTSE and Fortune 500 companies), they'll show how you can develop a new superpower that's been proven to work by the London School of Economics and Political Science (LSE) in a major academic study across sixty-two organisations. This book is produced in stunning full colour and provides invaluable insights, examples, and mini-missions that will show you precisely how to make some immediate changes that will yield fast and exciting results and revolutionise how you manage forever. This isn't another post-pandemic management guide contemplating the nuances of remote work. The Answer is a Question is the distillation of hard-won insights into actionable, measurable steps. The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader. ______________________________________________________________________ “I'm really surprised at how powerful these approaches are. I underestimated how much I still had to learn about developing people. I have taken away techniques to help in both my personal life as well as my professional life.” - Jen Booker, HR Manager, Dennis Eagle Ltd “I found the STAR® model really useful. I was never comfortable in managing people, but changing my mindset to see it as a coaching opportunity really opened my eyes and helped me and the business develop.” - Jack Cooledge, Bespoke Drywall Ltd “However well you think you know yourself and however good your management style is this helps you to find areas for improvement. It will help not just you but the people around you to become better empowered” - Helen Freeman, University of Exeter “I gained more confidence in asking powerful question

Part manual, part memoir and part call to action, this book demonstrates why the core skill needed by leaders in the next decade and into the future will be authentic and effective communication. Communications based on character, integrity and values will be critical in helping leaders navigate the two mega trends of accelerated technological change and increasing demands for social change. This book is the first to marry practical advice on deepening communication skills with insight from a coaching and cognitive point of view into what techniques works and why, and to pull together the wider societal issues and the operating context for leaders. Counter-intuitive and written to provoke thought and awareness, the author looks at the psychological and emotional effects of our communications and what leaders can do to inspire and engage, guiding them through three sections: • A framework for effective communications • A toolkit, detailing what good looks like in practical situations • The authentic leader, an exploration of the changing communications landscape and why a different kind of leadership is needed C-suite executives, leaders about to take that last step into the C-suite or millennial leaders about to enter the boardroom will value this book as an advisory guide, as a handbook to be used in internal coaching and training sessions and as a manual and aide memoir for themselves.

Based on a case study of leadership communication in a time of organizational change, this book gives new leaders insights into the tools and skills needed to become effective, motivating communicators in their leadership careers. Taking a holistic approach to communication and leadership, the book argues that employees buy in to change when they collectively feel engaged in meaningful work that will enrich the lives of customers, employees, and investors. Based on ethnographic research, it approaches the topic through an absorbing fiction-like retelling of an organization's successful navigation of change against the backdrop of the 2007 mortgage crisis. In doing so, it establishes a framework for leaders to understand the principles behind how and why buy-in is generated in organizations. This unique approach allows readers to visualize leadership communication principles in practice.Fostering Employee Buy-in is ideal as a supplementary text in introductory leadership communication, management, and business courses or as a text for new leaders interested in inspiring organizational change.

Leading organisations in our contemporary world means grappling with unpredictability, painful pressures and continual conflict, all in the context of an acceleration in the pace of change. We expect the impossible from heroic leaders and they rarely live up to expectations. With countless recommendations, self-help books and new concepts, scholars and management consultants often simplify and dream unrealistically. This book challenges the more orthodox discourse on leadership and presents a way of thinking about leadership that pays closer attention to experience.The contributors in this book, all senior managers or facilitators of leadership development, resist easy solutions, new typologies or unrealistic prescriptions. Writing about their experiences in Denmark, the UK, Israel, Ethiopia, South Africa and beyond, they are less concerned with traits that people can possess and learn, or magical promises of recipes for success, and more with the socio-political process of the interaction between people from which leadership emerges as a theme. We focus on understanding leadership as a practice within which communication, research, imagination and ethical judgements are continuously improvised. So rather than idealising leadership, or reducing it to soothing tools and techniques, we suggest how leaders might become more politically, emotionally and socially savvy. This book is written for academics and practitioners with an interest in the everyday challenges of both individual and group practices of formal and informal leaders in different types of organisations, and is an ideal resource for executives and students on leadership development programmes. We hope this volume will help readers to expand the wisdom found in their own experience and discover for themselves and for others, a greater sense of freedom.

Discover how to change the lives of the people around you In You Can Change Other People, the world's #1 executive coach, Peter Bregman, and Howie Jacobson, Ph.D., share the Four Steps to help the people around you make positive change — even if they've been stuck for years. The authors rely on over 50 years of collective professional experience to show you exactly what to say to influence those around you for the better. Changing the way you talk will stop you from being perceived as a critic, and turn you into a welcomed and effective ally. You'll learn how to: Disarm their defensiveness and increase their confidence to act Turn people's biggest problems into even bigger opportunities Ensure accountability and follow through without making them dependent on you No one wants to be changed; but change and personal growth are critical to success, and more importantly, to a fulfilled life. You Can Change Other People is a must-read for those who want to improve their impact with co-workers, family members, and everyone in between.

Taking a close look at how digital media can elevate or diminish a leader's influence, this book provides a framework to guide organizational leaders'selection and application of digital tools in communication with stakeholders. Through a media ecology approach, the book begins by exploring the transitions in technology over the course of human history that resulted in today's digital communication environment. It builds on this understanding to examine the value leadership communication provides to engage employees and drive organizational objectives internally, while also highlighting the value of leaders'external stakeholder communication using tools such as social media or websites to elevate credibility. It examines various challenges to give a realistic assessment of how leaders can navigate digital communication successfully to thrive personally and professionally. Finally, the book explores an often-missed dimension of leadership communication: followers. Using the ethicality of leadership and the role of followers, it concludes by examining guiding values for leadership communication in the digital age as well as forecasting future trends that will shape leaders'communication.The book is intended as supplementary reading in organizational, leadership, corporate, and internal communication courses at both the undergraduate and graduate levels.Online instructor resources for this book include a one-sheet overview of how to use the text in a course as well as sample assignments and discussion questions. Please visit www.routledge.com/ 9780367414993 to access these support materials.