1. Exploring Variation in Transformation of Primary Care Practices to Patient-Centered Medical Homes: A Mixed Methods Approach
- Author
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Mona Sarfaty, Tom Karagiannis, Evan Bilheimer, Robert D. Lieberthal, Colleen Payton, George Valko, and Manisha Verma
- Subjects
Medical home ,Cost Control ,Quality Assurance, Health Care ,Leadership and Management ,Sample (statistics) ,Primary care ,03 medical and health sciences ,0302 clinical medicine ,Nursing ,Patient-Centered Care ,Humans ,Medicine ,030212 general & internal medicine ,Data collection ,Descriptive statistics ,business.industry ,030503 health policy & services ,Health Policy ,Public Health, Environmental and Occupational Health ,Original Articles ,Pennsylvania ,Workforce ,Thematic analysis ,0305 other medical science ,business ,Delivery of Health Care ,Quality assurance - Abstract
The objective was to quantify the activities required for patient-centered medical home (PCMH) transformation in a sample of small to medium-sized National Committee for Quality Assurance (NCQA) recognized practices, and explore barriers and facilitators to transformation. Eleven small to medium-sized PCMH practices in Southeastern Pennsylvania completed a survey, which was adapted from the 2011 NCQA standards. Semistructured follow-up interviews were conducted, descriptive statistics were computed for the quantitative analysis, and a process of thematic coding was deployed for the qualitative analysis. Practices had considerable quantitative variation in their workforce composition and the PCMH-related activities they implemented. Most practices improved access and continuity through staff training and team-based care as well as expanded data collection for population management. The barriers to PCMH recognition were least burdensome for the largest practices. The heterogeneity of the small PCMH practices within the study sample underscore the need to understand the key transformation issues as efforts to disseminate the PCMH model continue.
- Published
- 2017