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Objective: This study examines the effectiveness and costs of follow-up phone calls in improving response rates to a community survey. Methods: Non-responders to a postal survey were randomly allocated to receive a phone call or no phone call. The resources used for the development and implementation of the survey were documented. The response rates and cost per level of follow-up contact examined. Results: Follow-up phone calls led to a statistical significant increase in the number of responses to a community-wide survey, relative to no phone call. This relative increase in responses (n=62 for the follow-up phone call group versus n=l for controls), did not increase the absolute survey response rate sufficiently (from 38.5% for two mailed surveys to 39.8% for two mailed surveys plus a phone call) to justify the phone call costs. Scenario analyses show increasing the initial response rate by 10% and conducting a second mailed survey achieves greater marginal cost savings than increasing the response rate to the second mailout or the follow-up phone calls. Conclusions: These results suggest a follow-up phone call was not cost effective. Survey research ought to primarily focus on obtaining optimal initial response rates by using strategies identified in a Cochrane meta-analytic review. Key words: response rate, non-response, survey, follow-up, cost, randomised controlled trial. Aust NZ J Public Health. 2010; 34:508-12 doi: 10.1111/j.1753-6405.2010.00598.x

To link to full-text access for this article, visit this link: http://dx.doi.org/10.1016/j.addbeh.2008.06.004 Byline: Jane Adams (a), Lynne Parkinson (a), Rob W. Sanson-Fisher (a), Raoul A. Walsh (a)(b) Keywords: Smoking; Adolescence; Bogus pipeline; Carbon monoxide; Anonymity Abstract: Adolescent smoking prevalence is usually assessed via self-complete questionnaires. However, concern has been expressed about the validity of such self-report. One approach to increase validity involves the threat of biological validation, known as the bogus pipeline method (BPL).This study aimed to assess the effects of BPL, using an expired air carbon monoxide monitor, and of questionnaire anonymity on student smoking self-report data. High school students (n =801) were randomly allocated to one of four conditions: anonymous questionnaire+BPL, named questionnaire+BPL, anonymous questionnaire without BPL and named questionnaire without BPL. Overall, 37% of students agreed that questionnaires were a good way to obtain honest answers. In a logistic regression analysis, students in the BPL condition had significantly higher odds of reporting weekly smoking (OR=1.83 95% CI 1.27-2.65) and monthly smoking (OR=1.66 95% CI 1.21-2.28) but not of lifetime smoking compared with non-BPL students. Students in the named questionnaire condition had a significantly higher odds of reporting lifetime smoking (OR=1.49 95% CI 1.08-2.04) compared with anonymous students. Studies assessing current smoking patterns in adolescents should consider incorporating a BPL method. Author Affiliation: (a) Discipline of Health Behaviour Sciences, School of Medicine and Public Health, University of Newcastle, Callaghan NSW 2308, Australia (b) Centre for Health Research & Psycho-oncology (CHeRP), The Cancer Council NSW/University of Newcastle, Longworth Avenue, Wallsend NSW 2287, Australia

Objective: To assess the prevalence and predictors of perceived unmet needs among women diagnosed with breast cancer, with a particular focus on the impact of location (rural/urban). Method: A random sample of women in NSW diagnosed with breast cancer was surveyed during 1995-96. The Breast Cancer Patients' Needs Questionnaire (BR-CPNQ) explores patients' perceived needs across five domains: psychological, health information, physical/daily living, patient care/support and interpersonal communication. Items assessing breast cancer specific needs and access to services and resources were included. Of 235 eligible rural women, 134 (57%) consented to participate and 129 (55%) returned completed surveys. Of 196 eligible urban women, 102 (52%) consented to participate and 100 (51%) returned completed surveys. Results: For 12 of the 52 items, at least one-third of the sample reported ever having a moderate/high need for help. Of the 15 highest moderate or high unmet needs, 10 related to health information and three to psychological needs. There were few differences in the prevalence of needs reported by rural and urban women. Only in the physical/daily living domain were rural women more likely than urban women to report some need for help (OR=2.59, 95% CI 1.21-5.52). Conclusions: Unmet needs, particularly in the information and psycho-social domains, are reported by both rural and urban women with breast cancer, with sub-groups experiencing different types of needs. Implications: There is a need to develop and trial targeted and innovative strategies to meet the health information and psychological needs of women with breast cancer, and the physical/daily living needs of rural women diagnosed with breast cancer.

A number of sources are available to clinicians to help them communicate a life threatening diagnosis to patients. However many of the guidelines are written from the perspective of the expert or physicians and the receivers' perspective has been less documented. There are also substantial variations in recommendations. Database reference material from 1994-1997 is reviewed., Literature related to breaking bad news to medical patients was reviewed. An analysis of citations appearing between 1994 and August 1997 updated earlier work and indicated that a minority (24%) [...]

Clinicians are encouraged to adopt the best practices for conveying bad news to medical patients. It is difficult to alter clinical behavior of medical personnel, however it is found that clinicians are under-informed in this area. Clinicians should be provided with feedback on their performance and training guidelines should be disseminated., Steps to encourage clinicians to adopt the best practices for communicating bad news to patients are outlined. First, official, credible guidelines endorsed by key organizations or professional bodies, giving a [...]

Consensus guidelines and principals are reviewed for breaking bad news to patients. The setting, manner and initial meeting is discussed. The patient's understanding and emotional status should be documented. Patients should be encouraged to express their feelings and steps for nonverbal empathic communication are outlined. A review of the situation should be scheduled within 24 hours and support services and should be offered., Reviews of the literature on how to convey bad news to patients with serious diseases have identified a paucity of empirically based information to guide clinicians in undertaking this difficult [...]

Results of a study suggest a growing inequity exists in Australia in the spending on anti-smoking activities vs revenues from cigarette sales to minors. The research was to determine whether changes in government revenue from sale of cigarettes to minors and the proportion of the revenue spent in an effort to prevent adolescents from taking up the habit, 1990-93. One who starts smoking at 14 or before is five times as likely to die of lung cancer as one who starts at 24 or later and 15 times as likely to die of lung cancer as never-smokers.

Interventions with retailers to cut down on cigarette sales to minors in Australia have been studied in a randomized controlled trial. Neither intervention achieved significant improvements for the two key behavioral outcomes, which were requiring proof of age and displaying a warning sign. Knowing about the law was not shown to have an intervention effect. Interventions may have been partly successful in modifying attitudes of retailers. One group received an educational letter and the other received a threat of enforcement of laws followed by a visit from a public health officer.

Keywords: elderly people, home environmental hazards, injuries Introduction In both the United States and Australia, injury ranks sixth as a cause of death and morbidity in older people [1, 2]. [...]

Print materials are common tools for public health education in New South Wales, but their effectiveness is rarely evaluated. A survey of sample materials showed the most cost-effective means to develop such materials were not commonly used, and their effectiveness was unreported. Health educators and administrators will need to note these results.

Objectives: To assess the prevalence, type, location of and injuries from home accidents, including falls and other accidents, and to explore whether variables including socio-demographic characteristics, medication use and home hazards were associated with all home accidents and falls. Method: 657 older people were interviewed about accidents in the previous four weeks. For a subsample (n=425), a home hazard check was completed. Results: Of the 10.1 accidents reported, 51% (n=51) were falls and 50% (n=50) were other accidents. The most common location for all accidents was outside (30%). Most resulted in minor injury to the legs (43%) or arms (39%). Medical treatment was sought for 14% of accidents. Having more than five hazards and infrequent home visits by healthcare providers were associated with having at least one accident and at least one fall. Use of a walking aid was also associated with falling. Conclusion: Rates of falls and other accidents are considerable. Implications: Work is required to confirm the importance of the relationships suggested and to provide data on the burden of injury associated with non-fall accidents. (Aust N Z J Public Health 2000; 24: 633-6)

Eighty-four breast cancer patients, 64 oncologists, and 140 oncology nurses rated the importance of 15 general principles and 12 recommended steps to guide clinicians in breaking bad news to patients. [...]

Introduction and Aims. Primary health-care services need to maximise prevention activities to improve the health of Aboriginal and Torres Strait Islander people. This study determined Aboriginal and Torres Strait Islander people's risk status and screening history for cardiovascular, diabetes and cancer, and identified opportunities for prevention based on patient's health concerns. Design and Methods. Consenting adult patients attending an Aboriginal Community Controlled Health Service completed interview surveys. Outcome measures were: patient's self-reported rates of smoking, at-risk alcohol consumption, body mass index and screening rates for cholesterol, diabetes, blood pressure, cervical and breast cancer, the proportion of patients with multiple risk factors and health information patients prioritise to receive from their doctor. Results. We surveyed 587 patients giving a consent rate of 77%. Patient's self-reported being at risk due to smoking (51%), harmful alcohol consumption in both short term (10%) and long term (10%), and overweight (28%) and obese (49%) body mass index. The proportion of patients who had not been screened within the recommended guidelines was 27% for cholesterol, 24% for diabetes, 40% for blood pressure, 47% for cervical cancer and 54% for breast cancer. The majority (73%) of patients had multiple risk factors. Patients prioritised receiving health information on diabetes (45%), weight (43%) and heart disease (43%). Discussion and conclusions. Many patients were at high risk, and were concerned about the health risks they experience. Strategies are needed to help clinic staff identify risks, and maximise prevention activities according to best-practice guidelines, particularly to patients who experience multiple risk factors. [Stewart JM, Sanson-Fisher RW, Eades S, Fitzgerald M. The risk status, screening history and health concerns of Aboriginal and Torres Strait Islander people attending an Aboriginal Community Controlled Health Service. Drug Alcohol Rev 2012;31:617-624] [ABSTRACT FROM AUTHOR]