Search

The two jaunty Scottish lads in the grainy YouTube video look as if they're about to launch into a daring skateboard stunt or a death-defying base jump. Until a row [...]

Shoppers plan to spend just as much this Christmas as they did last yuletide and Tesco is their number one choice of supermarket to spend it in, according to a [...]

One industry observer, who asked not to be identified, told SN that Tesco's Fresh & Easy concept is projecting a confusing message to U.S. consumers. 'If you're going to do [...]

Jim Prevor, an industry consultant based in Boca Raton, Fla., expressed a harsh opinion of Tesco's Fresh & Easy stores in the U.S. 'Most consumers would notice that all the [...]

The Value Improvement Program now under way at Stop & Shop and Giant-Landover stores in the U.S. involves a sophisticated and multidisciplinary approach to pricing, quality perception, costs and category [...]

Los Angeles - Tesco was reportedly encountering out-of-stock problems in produce and other perishable items last week in the days following the opening of its first six Fresh & Easy [...]

The eyes of the world will be upon supermarkets in the days to come as they seek to avoid the repellent scenes of customers brawling over bargains in the Black [...]

Tesco is to call time on the dreaded phrase 'unexpected item in the bagging area' as it seeks to give a friendlier feel to its self-service checkouts. The retailer is [...]

This Saturday afternoon shop saw Sainsbury's win for the second week running, thanks to strong availability (just two products not stocked) and a perfect score for shop floor service despite [...]

Ordered: 12.10.05 Delivered: 15.10.05 Time taken: 50 mins Location: Coventry Number of items delivered: 33 Out of stocks: 0 Substitutions: 0 Delivery charge: 5.99 [pounds sterling] Total Paid: 42.98 [pounds [...]

Tesco and Waitrose, which both announced record half-year results this week, are winning the hearts of shoppers for their respective clear and consistent approaches, say analysts. They say Waitrose's interims [...]

TESCO: CHORLEY, LANCASHIRE We visited on 09.09.05 at 10.53; our shop lasted 71 minutes Time spent at the checkout was 5 minutes 35 seconds [ITEMS OUT OF STOCK 4] Our [...]

Ordered: 20.07.05 Delivered: 23.07.05 Time taken: 1 hour 5 min Location: Belfast Number of items delivered: 33 Out of stocks: 0 Substitutions: 0 Delivery charge: 5.99 [pounds sterling] Total Paid: [...]

The problem that clothing has in Tesco is Tesco--it's a highly productive business,' says clothing chief executive John Hoerner as he grabs a notebook and sketches an outline of a [...]

Forty leading grocery suppliers took part in a night-time replenishment exercise at Tesco's Solihull store on Thursday as part of an ongoing availability drive. Led by food supply director Joe [...]

Tesco looks set to win the battle of the supermarkets this Christmas, according to an exclusive survey of consumers' spending plans for the festive season carried out for The Grocer. [...]

Wine shoppers at Tesco Brixton were bemused by a series of home-made labels inserted on to shelf edges last week. Notes included 'pretentious yet sensitive' (a Blossom Hill red), 'great [...]

Suppliers are naturally suspicious when their big retailer customers come knocking with new supply chain initiatives--and you can certainly envisage the sharp intake of breath in many a head office [...]

Drama at Tesco in Newport last week when one store-goer was chucked out for bringing his pet snake to the store. Terrified shopper Ursula Berry swore she would 'never shop [...]

While Sir Terry Leahy's comments on 'woefully low' education standards made front page news, his IGD speech reminded me of a secondhand car, polished up to look new. And it [...]

Tesco has told store managers to stop checkout staff accepting money-off coupons for the wrong products, in response to a sustained campaign by food and drink manufacturers. Until 2 October, [...]

Tesco's online business has followed in Asda and Waitrose's footsteps by automatically refunding the difference on more expensive substitutions. Under the Refund the Difference initiative, shoppers who have an out-of-stock [...]

Are shoppers really bothered by excess packaging? Not if a recent Tesco trial is to be believed. In a six-week trial, Tesco gave shoppers the chance to discard unwanted packaging [...]

The movie-style billboard campaign for Clubcard 2--'Coming to a Supermarket Near You'--hinted at a big-budget sequel to Tesco's groundbreaking loyalty scheme. It didn't disappoint, with a headline-grabbing move to offer [...]

The price cuts in Tesco's Irish border stores, introduced last May to stem the shopper exodus to Northern Ireland, seem to be having the desired effect, with the company claiming [...]

Tesco has overtaken Marks & Spencer as Northern Foods' largest customer, for the first time in the supplier's history. Northern Foods CEO Stefan Barden revealed that Tesco was the company's [...]

The Competition Commission claims to have 'proved the case' for the introduction of the controversial Competition Test. In a move that will infuriate the UK's biggest retailer, the commission this [...]

Controversy at Tesco last week when the retail behemoth banned a shopper for taking a bite out of a bread roll before he'd paid for it. David Bowes told The [...]

The Co-operative has emerged as the surprise loser in a major six-monthly customer service survey. The Institute of Customer Service asked a panel of 25,000 shoppers to score the major [...]

The right for the title of best online retailer was fierce, but Ocado triumphed thanks to its flawless service, strong availability and polite and efficient driver. The site was quick [...]

Weeks after Tesco slashed prices in the Republic of Ireland, Lidl has done the same in all of its stores in the Republic in a bid to stop consumers cashing [...]

About 40% of Tesco online customers are using the Cheaper Alternatives feature, the site's marketing director told The Grocer. The option, launched last September, suggests cheaper own-label products or rival [...]

Tesco has rebranded its Nature's Choice accreditation scheme as Nurture and introduced a new on-pack logo in a bid to more dearly communicate the programme's ideals to consumers. While Nature's [...]

Tesco's basket prices are too high, according to analysts at JP Morgan. The retailer's recent slippage in market share was partly because it had too many price points, said the [...]

Tesco and Ocado have upped the ante in the discount grocery stakes this week by introducing new ranges designed to appeal to hard-pressed consumers. Tesco has announced 100 new products [...]

The City had been eagerly awaiting Tesco's Christmas trading statement and, while it showed like-for-like sales growth has accelerated of late, it remains at the lowest level among the Big [...]

Asda has lodged a complaint with the Advertising Standards Authority about new Tesco adverts that claim its groceries are cheaper. Asda had objected to the 'validity of the price comparisons' [...]

Tesco is demanding contributions from its suppliers as the supermarket giant looks to recoup the cost of price cuts. Does Tesco have a duty to protect suppliers as well as [...]

[ILLUSTRATION OMITTED] Tesco is trialling an instant feedback system called Every Comment Helps in an attempt to win back the trust of increasingly sceptical consumers. The trial is taking place [...]

[ILLUSTRATION OMITTED] Tesco is to provide free first-aid training for parents and carers of babies and small children from November in a scheme to help give adults confidence to know [...]

[ILLUSTRATION OMITTED] No this is not Tesco's latest scheme to tackle the credit crunch and beat the discounters, rather a handy way for community-run Chalford Stores near Stroud in Gloucestershire [...]

Tesco's Banbury branch excelled in customer service and availability, to scoop this week's Top Store award. There were lots of staff available around the tidy store who proved most helpful, [...]

Name plus 'Here to help' is no longer sufficient information for name tags apparently--Tesco wants its customers to be reassured that the Saturday boy directing them to the baked beans [...]

[ILLUSTRATION OMITTED] A systems error at Tesco.com meant hundreds of customers did not receive their groceries on Sunday night. For two hours the error caused orders to fail at up [...]

Blazing sunshine is hardly typical Yorkshire weather, but one of the region's biggest outlets, Tesco Wath, has scooped this week's Top Store award for being well-prepared for the summer rush. [...]

The Advertising Standards Authority has thrown out a complaint that Tesco misled customers with a post-Christmas promotion offering price cuts on Sony Bravia TV Sets. Dixons' owner DSG Retail complained [...]

Tesco has slammed Mysupermarket.com for using traffic-light labelling to flag up the health credentials of grocery products--when it supports the rival Guideline Daily Amounts. The price comparison website has introduced [...]

Ordered: 22.08.07 Delivered: 25.08.07 Time taken online: 30 mins Location: Brighton Number of items delivered: 32 Out of stocks: 0 Substitutions: 1 Delivery charge: 5.99 [pounds sterling] Total paid: 61.07 [...]

The relationship between Manchester's Burnage branch of Tesco and its local residents has been a regular source of controversy for local papers, but its family values have helped it win [...]

Tesco in Forge Island, south Yorkshire, has scooped our Top Store award this week with a faultless performance. As well as providing a full basket, the store was clean and [...]