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Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Objective of the study: To clarify the critical success factors in the management of digital transformation projects in the Brazilian automotive sector, given the challenges and changes imposed by the digital economy and national economic crises. Methodology: A qualitative study with analysis of semi-structured interviews of 12 executives from four major vehicle manufacturers in Brazil by using MAXQDA software for qualitative data analysis. Originality/relevance: This study addresses a gap in academic research focused on critical success factors for digital transformation projects, particularly in the context of the Brazilian automotive industry (BAI), in order to provide significant insights for future research and contribute to the scientific knowledge base on digital transformation. Main results: Identification of common critical success factors in the management of digital transformation projects in the BAI and proposal of a model enabling its implementation in future projects for increasing their chances of success in the current competitive market. Theoretical/methodological contributions: This study contributes to the specialized literature by integrating theory and practice on digital transformation, highlighting the importance of factors such as leadership, strategy, and organizational innovation, and providing a practical model based on the results obtained for application to future initiatives. Contributions to society: This study suggests a model for digital transformation in the BAI which can enhance the company’s competitiveness and efficiency, while contributing to the economy’s and society's sustainability by fostering innovation and creating specialized jobs. [ABSTRACT FROM AUTHOR]

Copyright of Journal of Business & Projects / Revista de Gestão e Projetos is the property of Revista de Gestao e Projetos and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Despite the growing academic and practical interest in organizational processes (Business Process Management, BPM), the literature is still scarce on the factors that precede process management change in projects. This study aims to identify which critical success factors in projects whose, product or outcome is changes in organizational processes. A systematic literature review was conducted in the Scopus and Web of Science databases, using journal articles between 1994 and 2019. The research protocol was validated by two project management experts. The research presents a list of 13 critical success factors in BPM projects. The study also identified that organizational strategy alignment, top management support, project management approach, and process change management can play a relevant role in project success. As a complementary result, the type of project that usually causes changes in organizational processes is highlighted. [ABSTRACT FROM AUTHOR]

Objetivo: Analisar a percepção de inovação de valor gerada pela adoção e uso de um Sistema Integrado de Gestão de Atividades Acadêmicas – SIGAA em Universidades Públicas Brasileiras. Método: Trata-se de uma pesquisa aplicada, com objetivo exploratório-descritivo e abordagem multicasos quantitativa, envolvendo 15 universidades e 815 questionários elaborados com base no “radar da inovação de valor no setor público”, proposto por Martins et al. (2019). Resultados: Como resultado, tem-se a análise da inovação percebida por usuários do módulo "pós-graduação" do SIGAA em relação à acessibilidade, usabilidade, motivação, utilidade, presteza, satisfação, economia, governança, organização, impacto social, confiança e cultura. Conclusões: Concluiu-se que: i) os usuários, em sua maioria, percebem o sistema como uma simples ferramenta de automação de trabalho manual; ii) “Utilidade” é o fator que mais contribui para a percepção de inovação de valor; e iii) deve-se priorizar o redesenho de processos e módulos visando melhorias referentes à usabilidade, acessibilidade e motivação.

Copyright of Revista Turismo em Análise is the property of Revista Turismo em Analise and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

O acirramento da globalização fez que a internacionalização se tornasse uma oportunidade, ou até mesmo, uma forma de sobrevivência para empresas brasileiras. Desse modo, a identificação dos fatores que influenciam na sua capacidade de expansão internacional torna-se fundamental. Quando se abordam empresas de menores portes, o debate é ainda mais relevante, pois não são poucos os obstáculos enfrentados ao se lançarem no mercado internacional. Assim, o objetivo deste estudo foi identificar os fatores mais críticos que influenciam a capacidade de expansão internacional das micro e pequenas empresas brasileiras. Para tanto, fez-se um estudo de casos múltiplos com uma micro e duas pequenas empresas brasileiras de setores distintos. Partindo deste estudo, identificou-se que fatores como qualidade do produto, parcerias e conhecimento sobre diferenças culturais são críticos para o sucesso das empresas estudadas.

Resumo Este estudo tem como objetivo analisar o papel dos stakeholders na geração de valor em parcerias público-privadas no Brasil, considerando suas motivações e os fatores críticos que determinam o sucesso desse tipo de colaboração. Para tanto, foram analisadas parcerias dos governos federal, estaduais e municipais por meio da análise de conteúdo de documentos e entrevistas com representantes dos setores público e privado envolvidos. A identificação dos stakeholders foi feita mediante a utilização simultânea de modelos que permitem demonstrar os múltiplos papéis desempenhados pelos atores na formulação e na implementação de políticas públicas (R. C. Gomes et al., 2010), seu potencial de ameaça ou de cooperação (Savage et al., 1991) e seu grau de saliência (Mitchell et al., 1997). Além disso, foram identificados os fatores críticos de sucesso, os elementos de valor e os fatores determinantes para a cooperação mais recorrentes nessas parcerias. Ademais, foi proposto um modelo de análise que permite a identificação de tais elementos, a fim de possibilitar que o tomador de decisão trace uma estratégia para lidar com eles.

Objective: This study aims to identify which are the Critical Success Factors (CSF) that permeate management practices and determine business sustainability, contributing to the achievement of the Sustainable Development Goals (SDGs). Methodology: The research has as characteristics: qualitative approach, exploratory objective and descriptive and explanatory design. The sampling of the research was intentional and involved bibliographic and documentary analysis. Results: The 51 selected documents indicate that there is a predilection for the environmental and economic dimensions, even though the social pillar is gaining ground as a strategic factor of sustainability. Final considerations: When comparing the results with the SDGs, it was found that fundamental topics for the maintenance of living conditions on Earth and for human prosperity were not contemplated in the Critical Success Factors in Sustainability (CSFS) with high repetition index. It is advocated that the SDGs are important paths for the implementation of sustainable actions in companies and, therefore, as CSFS. [ABSTRACT FROM AUTHOR]

Copyright of Actas de Diseño is the property of Facultad de Diseno y Comunicacion, Fundacion Universidad de Palermo and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Exacta is the property of Exacta - Engenharia de Producao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Journal of Business & Projects / Revista de Gestão e Projetos is the property of Revista de Gestao e Projetos and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study analyzes the role of stakeholders in the value creation in public-private partnerships in Brazil, considering their motivations and the critical factors that determine the success of this type of collaboration. We analyzed partnerships between federal, state, and local governments through content analysis of documents and interviews with representatives of the public and private sectors involved in such partnerships. Stakeholders identification was conducted through the simultaneous use of models that allow demonstrating the multiple roles played by the actors, i.e. the role in public policies formulation and implementation (R. C. Gomes et al., 2010), their potential for threat or cooperation (Savage et al., 1991), and salience degree (Mitchell et al., 1997). In addition, the most recurrent critical success factors, value elements, and determining factors for cooperation in such partnerships were identified. Furthermore, an analytical model is proposed to identify such elements so that decision-makers can devise a strategy to deal with them. [ABSTRACT FROM AUTHOR]

Our objective is to understand the perceptions of the Brazilian executives about the CSFs to achieve superior organizational performance. We defined a qualitative and quantitative design composed of an Analytic Hierarchy Process and Content Analysis methods. We identified that Marketing and Innovation are the most important CSFs and the interviewed executives suggested three additional factors, i.e., Investment in Startups, Digital Marketing and National Culture, that were not previously identified in the literature review. We highlight the availability of a new framework of CSFs based on different sources and in-depth interviews with Information Technology (IT) executives. Our study also contributes to an overview of CSFs in the Brazilian IT industry. [ABSTRACT FROM AUTHOR]

Copyright of Journal of Management Analysis / Revista Gestão em Análise is the property of Revista Gestao em Analise and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

A modalidade de ensino semipresencial tem sido uma tendência a curto prazo e a sua ampla possibilidade de aplicações tem despertado o interesse de pesquisadores. Diante disso, esta pesquisa tem o objetivo de identificar quais são os fatores críticos de sucesso para a adoção de disciplinas semipresenciais em cursos presenciais, na perspectiva dos estudantes. A investigação se deu em uma Instituição de Ensino Superior (IES) privada do sul do Brasil, por meio da aplicação de questionários a 331 estudantes que cursam disciplinas na modalidade semipresencial. A análise foi realizada de forma qualitativa, por meio da análise de conteúdo, e quantitativa, com a comparação de variáveis categóricas por meio de cálculos das estatísticas da relação entre elas. Os resultados apontam para os seguintes fatores críticos de sucesso: em primeiro lugar, deve ser desenvolvida a competência digital dos professores, pois estes precisam estar bem preparados para ajudar a desenvolver a competência digital dos estudantes. A partir disso, outros fatores passam a ser determinantes, como a tecnologia, que deve possuir interface amigável, ser fácil de navegar, promover a interação e construção colaborativa do conhecimento. Além disso, as disciplinas devem ser estruturadas com a aplicação de metodologias ativas de ensino e aprendizagem e com a adoção de uma diversidade de atividades que possuam, principalmente, estímulos visuais. Todos os fatores levantados são interdependentes e necessitam de aperfeiçoamento contínuo. /// Blended learning has been a short term trend and its wide range of applications has aroused the interest of researchers. Therefore, this research aims to identify which are the critical success factors for adoption of blended learning subjects in traditional classroom courses, from the students' perspective. The investigation took place in a private Higher Education Institution, in south Brazil, through the application of questionnaires to 331 students taking courses in the blendend learning modality. The analysis was performed in a qualitative way, through content analysis, and quantitative way, with the comparison of categorical variables through calculations of the statistics of the relationship between them. The results point to the following critical success factors: first, teachers 'digital competence must be developed, as they need to be well prepared to help in the development of students' digital competence. From this, other factors become decisive, such as technology, which must have a friendly interface, be easy to navigate, promote interaction and collaborative construction of knowledge. In addition, the disciplines must be structured with the application of active learning methodologies and with the adoption of a variety of activities that have, mainly, visual stimulus. All the factors raised are interdependent and need continuous improvement.

A pesquisa objetivou identificar quais são os Fatores Críticos de Sucesso (FCS) relacionados ao Processo de Desenvolvimento de Produtos (PDP) e adotados pelas empresas de base tecnológica que compõem a Associação Polo Tecnológico do Oeste Catarinense (DEATEC). Para tanto, foi aplicada uma pesquisa exploratória, de abordagem quantitativa, junto à 25 empresas participantes do Polo. O diagnóstico destas inclui dados acerca do perfil organizacional, do PDP e, por fim, a análise dos FCS. Os resultados coletados revelaram que a gestão do PDP nas empresas pesquisadas deveria contemplar mais ações planejadas e formais, incluindo os FCS, uma vez que 60% destas não utiliza tais práticas. Há um foco na inovação e adequação dos produtos ao mercado alvo. Porém, muitos pontos ainda são explorados de maneira ineficaz e/ou superficial. Nas discussões são apresentadas as implicações práticas e apontadas as limitações da pesquisa e possibilidades de estudos futuros.

Copyright of Actas de Diseño is the property of Facultad de Diseno y Comunicacion, Fundacion Universidad de Palermo and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Journal of Business & Projects / Revista de Gestão e Projetos is the property of Revista de Gestao e Projetos and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This research aims to identify and analyze the critical success factors (CSF) of information technology outsourcing (ITO) in a Brazilian municipal public agency. The success factors of ITO were identified through a systematic literature view, which retrieved 314 articles from the ACM and IEEE databases, 30 of which met the research protocol criteria. The Delphi technique was used as a research method to determine the CSF based on the success factors identified in the literature. The Delphi panel included thirty-five experts, and the data were collected in 2018. The results indicate the existence of six CSF information technology outsourcing: Communication, Technical Ability, Commitment, Conformity, Context and Confidence. The survey also identified that the processes of implementation, and the behavior between the client and the supplier, play a more critical role in the success of the ITO than hiring processes. The research suggests that contractual clauses, while important, are not sufficient to guarantee the success of ITO initiatives. Moreover, theories with a social perspective contribute more than economic theories when it comes to analyzing ITO in public agencies. [ABSTRACT FROM AUTHOR]

Copyright of Cuadernos de Contabilidad is the property of Pontificia Universidad Javeriana and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista de Administraçãao da UNIMEP is the property of Revista de Administracao da UNIMEP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Producao Online is the property of Associacao Brasileira de Engenharia de Producao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

As iniciativas de implantação de projetos de governo eletrônico são um fenômeno global e nas últimas décadas é relatado um alto índice de fracasso. O ambiente governamental, contexto desses projetos, é complexo, repleto de ações desarticuladas, regras rígidas e tem o envolvimento de muitos atores, com interesses diversos; dentre eles, as empresas de software. Diante desta perspectiva, o objetivo deste trabalho é aplicar a metodologia CommonKADS para apoiar a gestão de projetos de governo eletrônico e a memória organizacional resultante. Para esse fim utilizou-se a visão qualitativa de pesquisa baseada em entrevistas semiestruturadas com dez representantes deste ramo em Florianópolis e, em seguida, aplicou-se o CommonKADS; como resultado, foi sugerido um sistema baseado em conhecimento (SBC) para integrar os artefatos de memória organizacional produzidos pela empresa.

Copyright of Revista Gestão & Tecnologia is the property of Revista Gestao & Tecnologia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Journal of Business & Projects / Revista de Gestão e Projetos is the property of Revista de Gestao e Projetos and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This paper entitled "Critical Success Factors of the Incubation Network of Enterprises of the Ifes." has as main objective of this study was to identify the critical success factors of the entrepreneurship incubation network of the Federal Institute of Espírito Santo. So it was done a single case study was conducted in the Ifes incubator, using documentary analysis and the semi-structured interview. The relevance of this study is found in the application of theoretical elements and in the scientific investigation of Entrepreneurs incubators as environments specialized in supporting projects that are in the early stages of development of your product or prototype. Critical Success Factors are the skills acquired by a manager or his or her work team, who will lead the organization to success. The main results found in this study were, critical success factors are the determining variables to keep incubators competitive, improving their organizational processes and ensuring their survival. Among the identified factors are: financial support and government support of the state of Espírito Santo, institutional support of Ifes, technical and technological support, management of incubator processes and monitoring of incubated companies. The main theoretical and methodological implications of this study indicate that promoting the management of innovative environments requires conditions for application this critical factors and reconciling new management tools. This research is expected to contribute to the opening of other studies, in addition to being an instrument of theoretical and methodological basis so that business incubators can offer better returns with a positive impact on society. [ABSTRACT FROM AUTHOR]

Copyright of Ciência da Informação is the property of Instituto Brasileiro de Informacao em Ciencia e Tecnologia (IBICT) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Ciência Florestal (01039954) is the property of Ciencia Florestal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Informacao & Sociedade: Estudos is the property of Universidade Federal de Campina Grande, Centro de Humanidades and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Blended learning has been a short term trend and its wide range of applications has aroused the interest of researchers. Therefore, this research aims to identify which are the critical success factors for adoption of blended learning subjects in traditional classroom courses, from the students' perspective at a private Brazilian university. The investigation took place in a private Higher Education Institution, in south Brazil, through the application of questionnaires to 331 students taking courses in the blendend learning modality. The analysis was performed in a qualitative way, through content analysis, and quantitative way, with the comparison of categorical variables through calculations of the statistics of the relationship between them. The results point to the following critical success factors: first, teachers' digital competence must be developed, as they need to be well prepared to help in the development of students' digital competence. From this, other factors become decisive, such as technology, which must have a friendly interface, be easy to navigate, promote interaction and collaborative construction of knowledge. In addition, the disciplines must be structured with the application of active learning methodologies and with the adoption of a variety of activities that have, mainly, visual stimulus. All the factors raised are interdependent and need continuous improvement. [ABSTRACT FROM AUTHOR]

As Comunidades de Prática – CoPs assumem um papel importante na criação e no compartilhamento do conhecimento organizacional, especialmente em instituições em que o conhecimento é um dos seus principais ativos. O objetivo deste estudo é identificar os fatores críticos de sucesso – FCS à manutenção das CoPs que estabelecem relação com as dimensões de análise das Comunidades. A pesquisa possui abordagem qualitativa, e quanto aos fins, caracteriza-se como exploratória e aplicada. Como resultado para a investigação, chegou-se a um quadro-síntese em que 28 fatores são apresentados como críticos ao sucesso das CoPs, e tais fatores são relacionados à 9 dimensões de análise. Conclui-se que a ciência dos FCS à manutenção das CoPs representa uma relevante ferramenta de gestão aos que desejam administrar as Comunidades.

O emprego da tecnologia de Electronic Document Management Systems (EDMS) em processos de trabalho tem avançado nos últimos anos e se tornou praticamente um caminho sem volta, principalmente em organizações que possuem seus processos de negócio baseados na criação e tramitação de documentos e um quadro extenso de colaboradores. Apesar das numerosas vantagens, é grande o desafio de implantar tal solução em um ambiente como descrito, com o risco de desperdícios de recursos financeiros, pessoais e temporais. Nesse sentido, o presente trabalho tem como objetivo a identificação de fatores críticos de sucesso (FCS) que influenciam iniciativas de implantação de EDMS. Para tanto, foi feita uma pesquisa bibliográfica que reuniu os principais autores do tema e permitiu que, na revisão da literatura, fossem apresentados os conceitos e definições da área de pesquisa. Após essa etapa, foram identificados 14 FCS que serviram de base para a construção de um instrumento de pesquisa aplicado a especialistas em tecnologia da informação e gestão documental, em uma universidade pública brasileira, acerca dos fatores influenciadores em iniciativas de implantação de um EDMS. Com base na análise dos dados coletados através de consulta a especialistas e como contraponto aos achados na revisão da literatura, foram feitas considerações sobre aspectos relevantes a iniciativas de implantação desses sistemas a fim de suprimir eventuais falhas. Como contribuição, espera-se que a atenção aos fatores críticos pesquisados conduza a projetos de implantação de EDMS mais bem planejados e executados, aumentando assim as chances de sucesso desses projetos.

Copyright of Revista do Serviço Público (Civil Service Review) is the property of Revista do Servico Publico and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista de Administração FACES Journal is the property of Revista de Administracao FACES Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Ciência da Informação is the property of Instituto Brasileiro de Informacao em Ciencia e Tecnologia (IBICT) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The research has the main objective of identifying the Critical Success Factors (CSF) through the view of tutors and coordinators of distance courses in the management of private Higher Education Institutions (HEI), in order to reflect on the factors which influence the success of the business. The growth in the offer of distance courses has stimulated competition. Because of this, one should not only think about educating students, but also about good business management. The research sought to answer the following question: "What are the critical success factors in the management of distance education (DE) in private HEI under the vision of tutors and coordinators?" To search for answers to this question we opted for a quantitative approach, using as a subject of research the teachers and coordinators in the DE of two private HEIs located in Rio de Janeiro, in order to identify the CSF in the management of DE under their eyes and experiences in the teaching-learning process and management. The relevance of this article is to outline the main CSF in the management of the DE, not so that it is a business standard, but a possible marker for the other institutions that operate in the DE business. As a result, the following CSF were identified: The size of HEIs; teacher tutors; pedagogical model; face-to-face tutors; and supporting infrastructure - physical facilities (rooms, computer lab, auditorium, library, others). [ABSTRACT FROM AUTHOR]

Copyright of Journal of Business & Projects / Revista de Gestão e Projetos is the property of Revista de Gestao e Projetos and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The objective of the article is to identify the perception of users of the Decision Support System (DSS), used by the Federal University of Brazil (UNIVASF), about the management of the Critical Success Factors (CSF) in the implementation of the Information System. The research, descriptive and quantitative, had data collected through a structured questionnaire, applied to Decision Support System users of the Federal University. The results reveal that organizational factors were perceived as those that received more adequate management, when compared to technological CSFs, while compliance with legislation was the factor that obtained the highest positive perception index. It should also be noted that preventive corrective initiatives adopted by managers were not sufficient, leading to this factor being the one with the least positive perception of adequate management. In addition, the career can affect to a certain extent the level of perception Management of the process of implementation of the information system. [ABSTRACT FROM AUTHOR]

Copyright of Gestao & Producao is the property of Gestao & Producao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Information technology (IT) took on an increasingly important role for organizations. In manufacturing companies, APS (Advanced Planning and Schedulling) systems are an example of this process. In this context, the study of critical success factors (CSF) appears as an alternative to ensure that these implementations will occur as expected. However, the systematic study of CSF in APS implementations is not widespread in literature. This article seeks to identify the CSF in an APS implementation project at a large manufacturing company. It was done through a literature review based in ERP (Enterprise Resource Planning) and APS implementations and a set of interviews with firm employees that participated in the project. As a result, CSF applicable to this case were identified, analyzed and prioritized. Factors derived from the ERP literature stood out in this analysis, which indicates the existence of a set of common CSF to systems implementations in general. The highlighted CSF are Change management process, Communication and user involvement, Data accuracy, Training, Project team, Objectives and constraints analysis. [ABSTRACT FROM AUTHOR]

The objective of the research was to analyze how the management of the Critical Success Factors "implementation leadership" and "system limitations" influence the implementation of ERP in a public organization, considering the institutional pressures. The concepts used in the investigation were institutional pressures and aspects about the critical factors addressed. The case study analyzed the implementation of an ERP at a Federal University and used data collected through interviews, documents and non-participant observation. The main findings indicate that institutional pressures exert influences that make the management of the FCS elements difficult. In addition, evidence was found that institutional pressures may moderate the implementation project, but do not determine its success. [ABSTRACT FROM AUTHOR]

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Este artigo tem como objetivo apreender as práticas de gestão adotadas a partir do planejamento estratégico, estabelecendo as prioridades de atuação em cada área. Na metodologia, utilizou-se como método de pesquisa o estudo de caso, além da realização de pesquisa quantitativa e qualitativa. Como resultados, considerou-se que o BSC, ao ser adaptado no setor público, necessita de algumas particularidades, dentre as quais se destacam: a (re)adequação de suas perspectivas, especialmente a de clientes; o caráter legal, levando em consideração as leis e as normas instituídas; e o conhecimento sobre os fatores que podem restringir e impulsionar as estratégias estabelecidas. O estudo concluiu que a principal prioridade a ser alvo de esforços dos envolvidos na implementação do BSC recai sobre o ser humano, sinalizando para a necessidade de se iniciar as mudanças necessárias a partir do conhecimento sobre as pessoas, com sensíveis reflexos em seus desempenhos.