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1. The Art of the Apology: When apologizing is the right thing to do, make it count.

Author

HEIT, JANET

Subjects
APOLOGIZING, COMMUNICATION styles, SENIOR leadership teams, EMPATHY, WOMEN in the mass media industry, FRIENDSHIP
Abstract

The article offers information on the habit of over-apologizing, particularly among women, and its impact in the workplace. Topics include the perception of over-apologizing as a lack of self-esteem, advice from experts like Noilyn Mendoza to reserve apologies for when they're truly necessary, and strategies for reframing language to convey gratitude instead of unnecessary apologies.

Published
2024

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