The Art of the Apology: When apologizing is the right thing to do, make it count.

The article offers information on the habit of over-apologizing, particularly among women, and its impact in the workplace. Topics include the perception of over-apologizing as a lack of self-esteem, advice from experts like Noilyn Mendoza to reserve apologies for when they're truly necessary, and strategies for reframing language to convey gratitude instead of unnecessary apologies.