Search

In this paper a user study for two libraries of the University of Graz, namely the main library and the Law and Social and Economic Sciences Library, is presented. In detail, user structure, user behavior, and user satisfaction are evaluated by interviewing 276 library users. The results reveal that most users are students who use both libraries quite intensively and are quite satisfied with the existing offer. [ABSTRACT FROM AUTHOR]

In this paper we analyze the opening hours of 50 randomly selected university libraries (UL) in Austria, Germany, Canada and the USA. The aim of this analysis is to identify possible influences on the extent of the opening hours. Potential influencing factors that we consider are library size and country (state) or linguistic area in which a library is located. The results of the analysis show that larger UL and UL that are located in the United States tend to be opened longer. [ABSTRACT FROM AUTHOR]

In this paper we analyse and compare the opening hours of 50 randomly selected university libraries in Austria, Germany, Canada and the USA. Thus we want to answer five concrete questions concerning opening hours, such as ''Is there a correlation between opening hours and size of a library?'' The study reveals for example that larger libraries have extended opening hours. [ABSTRACT FROM AUTHOR]

In this contribution we analyse user requests with regard to opening hours of university libraries. The aim of the contribution is to answer five main questions concerning opening hours, such as opening hours in the evening or opening hours during weekends. To answer those questions we surveyed more than 400 library users using a structured questionnaire. The results show that many users would prefer extended opening hours in the evening and during week-ends. [ABSTRACT FROM AUTHOR]

Data envelopment analysis (DEA) has attracted considerable attention during the last few decades as an intuitively clear method for performance assessment. Theoretical developments have taken turns with empirical efficiency studies. In this paper we empirically analyse performance differences across university libraries from different countries from a cross-section and a longitudinal perspective. We use the Malmquist index approach to disentangle environmental efficiency from technical efficiency (TE) to highlight performance differences eventually induced by environmental factors beyond the control of library management, as well as to decompose productivity changes over time into changes in TE and changes in technology. In our cross-section analysis we found that North American (NA) libraries are more productive at higher input levels than the European libraries from Germany and Austria at which we looked in this contribution. Moreover, the largest NA libraries are still able to improve performance, as the results of panel data analysis revealed. [ABSTRACT FROM AUTHOR]

This article discusses the availability of books at the university library of Graz, Austria. The author discusses a study which was conducted concerning the availability of books and periodicals for students. Information is presented about information services and patrons of this library. Several charts and tables are presented which show the percentage of materials which are available to be checked out or available for reference within the library.

In this paper we analyse the technical efficiency of 118 randomly selected university libraries from German-speaking countries (Austria, Germany, Switzerland) and English-speaking countries (the United States, Australia and Canada) using Data Envelopment Analysis (DEA). DEA efficiency scores are calculated using library staff, measured in fulltime equivalents, and book materials held as inputs, and the number of serial subscriptions, total circulations, regular opening hours per week, and book materials added as outputs. Among the 118 university libraries analysed 10 are rated fully efficient. However, comparing group-specific efficiency scores, there are no significant differences between libraries from English-speaking and German-speaking countries or between small and large university libraries. [ABSTRACT FROM AUTHOR]

Compares the libraries of Universities of Applied Sciences on the basis of selected performance indicators in Germany. Allocation schemes; Relative standing in each of the performance categories.