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This paper is a response to the collective interests expressed by a network of the leadership of ten U.S. community college systems to better understand how community colleges can support emerging state cluster-based economic development strategies. The intent is to proved concrete applications of a cluster-based model that inform both workforce and economic development policy and decision makers, bringing together two agendas that states usually pursue separately. The paper presents an initial model of a cluster-based workforce delivery system based on: (1) college practices observed and studied in the U.S. and around the world; (2) direct experience with cluster building strategies; (3) emerging theories and innovations; and (4) the experience and wisdom of members of the network. According to the authors, industry clusters have become the new mantra for economic development policy. Regional technical institutions are best able to focus on and respond to regional economies. Therefore, the paper argues, these institutions would do well to practice institutional and system-wide cooperation in order to develop specific expertise that will help them to become a particular business cluster's center of excellence. The paper presents an assortment of special features that some colleges have added to address the needs of clusters. The choices colleges make should reflect industry and student needs; local availability of and access to programs, services, and budgets; and long-term development plans of the state and region. (Contains 13 references.) (NB)

This paper describes a study that examined the demand for tutoring within a context of heightened credential competition and a growing private-education sector consisting of private schools, charter schools, homeschoolers, and a burgeoning entrepreneurial education industry. The number of private-tutoring businesses is rapidly growing in Canada, even though the Canadian educational system lacks the characteristics that normally fuel the demand for such businesses. Which kinds of parents hire and desire private tutors, and how is the demand linked to other educational preferences? Using data from a national survey, the study found that parents who desire affordable tutoring do not differ greatly from other parents in their demographic or political ideology. However, tutoring parents are less satisfied with public education, are more involved in their children's schools, and are greatly more desiring of private schooling and other educational alternatives. The paper concludes that for many parents, private tutoring represents a school choice by default, and is an affordable educational option in lieu of the ability to pay for private schools. (Contains 16 references.) (Author)

This white paper examines the relationship of child care to business interests. Areas explored include: (1) the relationship between a robust economy and increasing family stress; (2) family-friendly benefit options and the bottom-line rewards for employers who offer them; (3) how businesses are getting involved in partnerships to address issues of early care and education both inside and outside of Virginia (includes numerous short program descriptions); and (4) projected changes for the new workforce and economy. The paper concludes with recommendations for action by business and government leaders and other advocates across Virginia for improving child care quality. (EV)

This working paper is intended to enrich an initial description of alternative businesses and A-Way Express Couriers, in particular. (A-Way, a 12-year-old community organization, is a psychiatric survivor-run alternative business.) The paper begins with a brief commentary on the psychiatric survivor movement and research on it. The paper traces the emergence and entrenchment of learning as a key feature of psychiatric survivor-run or alternative businesses. The methodology used is to re-read previous research projects and results through the lens of informal learning. Early research on psychiatric survivor-run businesses is reviewed in view of a definition of social learning with these three dimensions: solidarity learning, reshaping the definition of self, and organizational learning. A more detailed examination of informal learning processes at A-Way builds on a previously generated profile and is organized according to the three dimensions of social learning. Comments are based on face-to-face interviews with five employees from each of these three groupings within A-Way: couriers on commission, part-time office staff on salaries, and full-time management on salaries. The final section constructs a narrative account of one woman's learning at A-Way--how over nine years she moved from courier to executive director of the business on a journey that evokes the richness and complexity of informal learning in this context. (YLB)

The purpose of this report is to better determine the level of general public trust in public higher education and the content of published articles in the press that may influence and reflect public confidence. By conducting a six-month media scan of four California newspapers, an overview is provided of the key concerns and issues facing higher education today. Appended are: (1) The impact of California's fiscal crisis on higher education; (2) Admissions policy; (3) Student diversity; (4) New appointments; (5) Business news; (6) Union action and strikes; (7) California's national nuclear weapons laboratories; (8) The death of Clark Kerr; (9) The soaring cost of textbooks and journals; (10) Dealings with the law; (11) International perspective; (12) Undergraduates' lack of basic academic skills; and (13) Miscellaneous. (Contains 1 table.)

This essay examines the ways in which nonprofit universities increasingly emulate businesses, focusing on two of the most direct forms of emulation: the creation of internal university markets at the University of Southern California through adoption of variants of resource center management (RCM) and the privatization of public higher education at the University of Virginia. (Contains 55 endnotes.)

The authors examine racial and ethnic differences in computer ownership and Internet usage using data from a survey conducted by the Nomura Research Institute in 2000. They focus on on-line shopping because few studies have examined racial and ethnic differences in e-commerce. The results indicate that blacks and Hispanics are less likely to own or use a computer than are non-Hispanic whites but are not less likely to shop on-line. Indeed, blacks appear to shop on-line more frequently and to spend more than non-Hispanic whites do. (Determinants of Computer Ownership and Usage in August 2000 CPS; and Descriptive Statistics for Socioeconomic Characteristics in Nomura Data Set are appended. Contains 2 footnotes and 6 tables.)

This study presents an expanded methodology for economic impact analysis to measure the impact of a community college, South Plains College (SPC), Texas, on a specified nonlocal economy. The research had four parts. First an economic impact study was conducted for SPC and its impact on the local economy of Hockley County, where the college is located. Second, existing economic impact analysis methodology was expanded based on a modified Ryan model (a variation of the Caffrey-Isaacs model) to facilitate the estimation of the economic impact on a nonlocal economy. Third the method was applied to the nonlocal economy, Lubbock County, which is adjacent to Hockley County. Fourth, the findings of both impact studies were evaluated to identify differences in method and relative impacts in both economies. The study found that differences in the method rested chiefly in writing the impact formulas and in collecting the impact data. Analysis showed that, in Hockley County, there was a return to the economy of about four dollars for every one dollar of taxes invested in the college, and that Lubbock County experienced a total business volume impact of $21 million. Comparison of impact volume between the two showed that total impact differed by only approximately $86,000. (Contains 30 references and 12 figures.) (JB)

This report introduces archivists to the potential of expert systems for improving archives administration and alerts them to ways in which they can expect intelligent technologies to impact federal record-keeping systems and scholarly research methods. The report introduces the topic by describing expert systems used in three Fortune 500 companies. It then defines expert systems, distinguishes them from conventional programs, and presents the capabilities of the technology together with examples of suitable applications. Discussion of the building of an expert system application begins with a short history of the evolution of the technology, followed by a detailed account of knowledge engineering, i.e., the process used to develop an expert system. Descriptions of several expert systems applications in the federal government highlight applications in the Internal Revenue Services, the Social Security Administration, and the Office of Management and Budget (Executive Office of the President). A report on the library profession's emerging use of this technology focuses largely on the three national libraries of the federal government: the National Library of Medicine, the National Agricultural Library, and the Library of Congress. The discussion of recent advances in expert systems technology that concludes the paper examines limitations of the technology, identifies likely frontiers for further research and development, and considers the implications of the technology for archives administration. A list of sources and related bibliographies is appended. (MAB)