1. Fixing the trust deficit: Creating a culture of professionals.
- Author
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Wiersma, Bill
- Subjects
- *
EMPLOYEE participation in industrial management , *TRUSTS & trustees , *ORGANIZATIONAL change , *BUSINESS intelligence , *MARKETING strategy , *PROFESSIONALISM , *CULTURAL industries , *COMPETITIVE advantage in business - Abstract
The levels of trust within many organizations today are low. They can be raised by increasing the sense of professionalism in each person, Wiersma contends. This can be a source of 'great power and even competitive advantage,' as professionals build on certain mind-sets, such as having integrity, lofty standards, and a commitment to organizational success. Wiersma outlines three crucial steps leaders can take to foster a professional culture. The journey is important, because professionalism is 'the ladder upon which all other organizational virtues mount.' [ABSTRACT FROM AUTHOR]
- Published
- 2011
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