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The role of universities in regional development has grown significantly over the past two decades. One strand of analysis has been that of the university in regional innovation systems (RIS). However, the contribution of university students has largely been neglected. This special issue contributes to the RIS literature by unpacking the RIS concept through exploring this specific aspect of university engagement in regional economies. The nine papers collectively offer an understanding of the effects of student activity upon the knowledge, skill and entrepreneurial bases of regions. The papers provide evidence and analysis from Asia, Australia, Europe and North America. [ABSTRACT FROM AUTHOR]

The first-year student experience is attracting attention within Australian higher education, where heightened concerns exist in relation to the successful transition of students to university life. This paper presents a critical reflection of the process involved in an action research project in a collaboration between academics and first-year students, coinciding with the students' arrival to the university. On a small satellite campus, nine academics and 10 first year students from nursing, paramedicine, and health sciences partnered to explore students' transition to university and to develop actions to support this process. Establishing partnerships with students, we elicited and listened to their stories, made sense of what we were learning together through dialogue and inquiry, participated in egalitarian decision-making regarding the direction of the project, and collaborated in meaningful action. The aim of this paper is to explore how the first-year student experience was impacted by engagement with the project and through the construct of co-operative inquiry, where all participants were co-researchers in iterative practices of action and reflection. Findings are captured in the 'last loop' of analysis, where learning and collaboration expanded within these cycles of action and reflection. 'Four ways of knowing': experiential; presentational; propositional and practical knowing are used as an analytical framework for conceptualising the findings. Of key interest is how this project became a vehicle for creating new understandings, shifting the nature of power relations among and between academics and students, resisting efficiency and outcome-oriented pressures of the university, and fostering a sense of inclusion for participants. [ABSTRACT FROM AUTHOR]

This paper aims to provide an overview of a peer-supported writing and wellbeing pilot program for higher degree by research (HDR) students in Australia. It proposes a six-month program is a beneficial service to HDR students that improves not only their productivity and writing confidence but assists with their perceived mental wellbeing as well. This paper offers a perspective of the piloted writing and wellbeing program for HDR students during the recovery period during the COVID-19 global pandemic. It includes generalized reflections of participation, content, and structure alongside future directions and further implementation. This research includes generalized, anonymous data regarding the success of the writing and wellbeing pilot program for HDR students and components to improve upon. It suggests that the overwhelming response from participants was positive, especially during various COVID-19 related lockdowns and travel restriction measures. As this paper involves a small cohort of preliminary impressions from the pilot study, results will lack generalizability. Therefore, it is acknowledged that further research will ensue to examine the program further. The success, measured by adherence and wellbeing improvements, of the Write Smarter: Feel Better program can influence the way in which universities address and protect mental wellbeing of their HDR students. This paper fulfills an identified and growing need for mental wellbeing to be strengthened among HDR students. [ABSTRACT FROM AUTHOR]

Historically, males from low socio-economic backgrounds have been a difficult demographic for educators to reach and engage. Despite efforts to widen participation in Australia, males who would be considered 'first-in-family', remain severely underrepresented in higher education. For those who do attend, they often encounter significant barriers and are at a higher risk of attrition. Experiences with employment can be a determiner of their success at university both in terms of informing or reaffirming their prospects for future employment. While recent policies in Australia have sought to integrate working-integrated learning (WIL) into university studies, these are not available to all students thus opportunities to develop skills and attributes through WIL remains a fragmented picture. As a result, we are witnessing many young people who are concerned about their future employability seeking out non-formal WIL opportunities to bolster their CVs. This paper explores the motivations of first-in-family males to pursue non-formal WIL opportunities and the effects these endeavours had upon their aspirations. [ABSTRACT FROM AUTHOR]

This paper describes the findings of a quantitative study of 1,698 public library websites in Australia, Canada, and the United States over a period of three years using a spreadsheet protocol. The purpose of the research was to evaluate public library websites, available online sources, and whether library staff were available to respond to users' questions and concerns regarding the website. Descriptive statistics are used to report the results. The study provides public library website information regarding which protocol criteria each country's libraries attained. [ABSTRACT FROM AUTHOR]

This article explores the regional development role of university campuses in less-advantaged peripheral regions with attention to the role of students. In the international literature, regional campuses are theorized as playing three types of regional development roles: developing regional human capital, contributing to regional innovation and supporting regional community development. A case study of regional campuses in the Australian context identifies that current policy framing overlooks the innovative potential of regional campuses and their students. This paper opens an agenda for further research on regional campuses' work with 'non-traditional' student cohorts and its impacts on the development of peripheral regions. [ABSTRACT FROM AUTHOR]

Digital technologies are now an integral feature of university study. As such, academic research has tended to concentrate on the potential of digital technologies to support, extend and even ‘enhance’ student learning. This paper, in contrast, explores the rather more messy realities of students’ engagements with digital technology. In particular, it focuses on the aspects of digital technology use that students see as notably unhelpful. Drawing on a survey of 1658 undergraduate students from two Australian universities, the paper highlights four distinct types of digital ‘downside’. These range from low-level annoyances and interruptions, to ways in which digital technologies are seen to diminish students’ scholarship and study. Against this background, the paper considers how discussions of digital technology might better balance enthusiasms for what we know might be achieved through technology-enabled learning, with the often unsatisfactory realities of students’ encounters with digital technology. [ABSTRACT FROM PUBLISHER]

This study investigates, in an Australian university student sample, the score equivalence of the Wechsler Adult Intelligence Scale-IV (WAIS-IV) norms for which are based on the US standardization sample versus the Woodcock Johnson III (WJ III) cognitive test battery, normed for the Australian population based on a standardisation sample aged between four and twenty-one. Mean IQ scores in the two instruments were compared in sample scores of all and those restricted to 21 years or younger. Additionally, corresponding broad ability scores were compared. Tests were assigned in blocked random order to 164 (141 aged 21 years or younger) participants (M = 20.38, Mdn = 19, SD = 5.19). Thirty-eight (32 aged 21 years or younger) undertook both tests. Scores from all, and the subset aged 21 years or less were analysed. The mean WAIS-IV FSIQ were significantly higher than mean WJ III GIA in both independent and repeated measures analyses. Effect sizes, measured with population SD of 15, were d = 0.34 and d = 0.53 in the independent and repeated measures study. Considering the potential impact of the observed effect sizes in high-stakes decision for the Australian population, we appeal for further research on local norming. KEY POINTS What is already known on this topic: When used in Australia, the WAIS-IV scores are based on the US standardization data, while the WJ III has been normed for the Australian population. Local and current norming of tests is essential for valid and fair use of a cognitive abilities test. WAIS-IV scores are routinely used to make high-stakes decisions in Australia. What this paper adds: Empirical evidence that the current WAIS-IV scores and WJ III scores in Australia are not equivalent in a sample of university students. If the observed effect sizes were to hold in the critical cut-off regions used for making high-stakes decision, a substantial number of eligible beneficiaries will be affected. Though the samples in this study are restricted, the partial random sampling, consistency, and effect size warrant more comprehensive study. [ABSTRACT FROM AUTHOR]

One of the challenges facing those responsible for service provision in universities is ensuring that service is provided at the right point in the organisation. Service delivery points can exist at the school/department level, faculty/division level or central unit/university wide level. This does not always follow organisational logic, common sense, the interests of stakeholders, or an organisational service strategy or plan. Many universities have established 'one-stop shops' for student services. These have taken many forms and include a range of services, from student administration and student support services, to information technology support and cashier/student financial services. Different management arrangements, including the use of service agreements, have also been used across the sector in Australia. There are additional levels of complexity caused by multiple campuses, differences in the composition of the student body, differences in teaching arrangements, organisational structures and resource arrangements. This paper focuses on student administration and support services. It analyses a range of current models in universities and provides some suggestions for assessing the logic of the models, using a set of underlying principles to help make decisions. The paper considers the services provided, staffing and resource levels, organisational structures and student feedback. [ABSTRACT FROM AUTHOR]

This paper explores how a group of undergraduate Human Movement Studies (HMS) students learnt to know about the body during their four-year academic programme at an Australian university. When students begin an undergraduate programme in HMS they bring with them particular constructions, ideas and beliefs about their own bodies and about the body in general. Those ideas and beliefs are often challenged, disrupted or reinforced according to discourses and practices to which students are exposed and which they experience throughout their programme of study. The courses that these students take in their in HMS degree programme present to them different perspectives about health and the body. Some perspectives take the status of taken-for-granted truths and others are dismissed or ignored. Taking a Foucauldian perspective, this paper explores the dominant discourses and practices to which this group of students was exposed during their four years of academic formation, and the influences that this exposure might have upon their construction of the body and their formation as pre-service Health and Physical Education (HPE) teachers. The participants in this study were 14 students, 11 females and 3 males, aged between 18 and 26 at the time of the first interview. The data used for this paper were taken from a larger study and were analysed using a content analysis approach. Results suggest that some students may be heavily influenced by certain practices and discourses during their programme of studies, and that they embody dominant discourses of health. Furthermore, a possible change of thinking may occur across their academic programme, as a consequence of their engagement with a few alternative discourses presented during their academic programme, disrupting some of their previous beliefs and knowledge. [ABSTRACT FROM PUBLISHER]

Australian universities, through their graduate attributes, claim that graduates have the ability to communicate, an attribute encompassing, at the least, written and oral literacies. Despite this claim, Australian universities have been criticised over the past decade for their lack of rigour in assessing this attribute; a criticism generally linked to perceived weaknesses in graduates’ English language proficiency (ELP). Indeed, evidence suggests that programmes designed to develop students’ English language skills are invariably add-ons, despite ELP being a significant facet of the ability to communicate. This paper explores the development, over a six-year period, of wide-ranging ELP policy and strategies within one Australian university. Basing decisions on research pointing to good practice, evidence collected through various trials, dialogue with stakeholders, and ongoing evaluation of all actions, this paper illustrates key factors in moving towards the integration of ELP within courses. [ABSTRACT FROM PUBLISHER]

This article explores the limitations of technology-focused teaching and online learning in 'widening participation' tertiary preparation programs, from the perspective of non-traditional university students, and in their own words. Specifically, the article draws on data derived from the Life Literacies academic preparation and action research project which was designed to enhance the capacity of students from low socioeconomic (LSES) backgrounds to successfully undertake undergraduate study at a regional Australian university. Reflecting on this data, as an action researcher and critically reflective practitioner, I argue for a more human-centred and holistic approach to teaching LSES students in widening participation programs. This approach does not overestimate the potential of computer-mediated learning, but provides embedded digital literacy support through positive, supportive social relationships. What enabling educators need, is not ever more complex communications technologies, but the time, through-care and people skills to be authentically and consistently available and present for their non-traditional students. [ABSTRACT FROM AUTHOR]

Helping students develop the employability skills and professional capabilities they will need to transition into graduate roles is one of the most important mandates for university study. With this context in mind, this paper analyses the nature and implications of Australian university students’ participation in paid work during study. The paper looks at the incidence with which students participate in paid work, and follows this with an analysis of the influence such participation has on academic engagement and outcomes. There are disjuncts, the data shows, between student activity and the support received from institutions. It is suggested that institutions need to embrace students’ off-campus paid work. The findings shed light on practices that institutions can use to support students’ participation and outcomes. [ABSTRACT FROM PUBLISHER]

Australian universities have a long history of use of student satisfaction surveys. Their use has expanded and purpose changed over time. The surveys are often viewed as distorted by external influences such as discipline context, class size and year level of participants. This paper reports on the results of a large-scale investigation interrogating the influence of class size on student satisfaction ratings. The investigation was conducted at a large, comprehensive, research-intensive Australian university. It drew on the data from a survey administered to all students in all units of undergraduate and postgraduate study conducted across the university over four semesters. Data were collated into four class size categories. This categorised data were subjected to statistical analyses. This paper discusses the approach taken, the results of the analysis and their implications for student evaluation of teaching and learning. [ABSTRACT FROM PUBLISHER]

University student volunteering is prevalent in Western countries, but has rarely been critically evaluated by researchers. Little is known about the different ways in which student volunteer programmes are organised. Using a matrix constructed from the publicly available websites of all Australian universities, and 60 interviews with key stakeholders at six universities, this paper identifies nine different models of student volunteer programmes. The models show the different ways in which universities, faculty and students are involved in organising student volunteer programmes. These nine models are presented in a continuum of increasing direct management by universities. In addition to identifying the models, the analysis revealed trends in student volunteering, particularly the way that Australian universities are packaging student volunteering as part of their service learning, leadership or employability agendas. The continuum facilitates a common language and understanding of university student volunteering, leading to cross-disciplinary recognition of the different models available. [ABSTRACT FROM AUTHOR]

This paper is an exploration of social work placements with students who are living with a disability. The paper discusses hurdles including censoring placements and opportunities, equal access, strategies for building a belief in ability and self-esteem. Field education is a significant part of the social work degree internationally. It allows social work students to further develop their social work identity and to apply their knowledge to professional practice through real-life learning. The paper broadens the conversation on social work placements and ability, adding some personal narratives and sharing some insights from an Australian university context. [ABSTRACT FROM AUTHOR]

Information literacy (IL) instruction is a key role of academic libraries, and split-screen tutorials are emerging teaching resources that are quite effective for delivering online IL training. Sidecar Learning and Springshare's LibWizard are the leading library-oriented platforms for split-screen tutorials, and Murdoch University Library conducted a comparative evaluation of the two. Each has its advantages and disadvantages, and this paper seeks to inform libraries in their considerations of adopting either or both tools. [ABSTRACT FROM AUTHOR]

Working at a satellite campus of an Australian regional university, where many students are the first in their family to attend university, fear of failure can present a strong disincentive to creative experimentation. Consequently, the authors have developed a number of tacit strategies with which to gently engender students with critical and creative skills at the expense of short-term vocational expectations. This de-emphasis of vocational specificity is particularly radical in a social context in which unemployment is high, cultural diversity is low (despite a higher than average Indigenous population) and education levels remain low. This paper seeks to explore the challenge of fostering a climate of critically engaged creative experimentation in a relatively conservative and socially disadvantaged regional context. The authors consider whether there is pedagogical value in facilitating the creation of liminal spaces between community and classroom in a social environment more attuned to vocational aspiration and economic sustenance than critical self -reflexive agency. The paper also addresses the role of student centred learning and the idea of the undergraduate student as researcher as critical to facilitating a holistic educational experience. This case study proposes a pedagogical climate that might performatively emphasise the importance of students re-imagining their own ethical, philosophical, spiritual and political futures. The authors find that the potential for failure is incontrovertibly linked to each of these aims. In a world in which previously unimagined contexts are routinely traversed the author's assert that the transformative potential of failure can unlock a transposable ability for students to critically navigate the complexity of contemporary cultural landscapes. [ABSTRACT FROM AUTHOR]

Many universities divide their academic workloads according to a model of 40 per cent teaching, 40 per cent research, and 20 per cent administration and service. Increasing demands on academic time, however, make this balance hard to achieve, since teaching and administration frequently impinge on research time. Moreover, regular academic activities may not fit into the workloaded time available. This paper presents evidence from a 3 month case study of a single academic in an Arts department at a research-intensive Australian university who has a 40:40:20 workload and is encouraged to publish an average of two high quality journal articles a year. Based on the study's findings, a more realistic workload model would be 40 per cent teaching, 25 per cent research and 35 per cent administration, with an adjustment in the amount of quality research outputs expected. A new model should also balance face-to-face teaching time with teaching-related activities. [ABSTRACT FROM AUTHOR]

While diversity and commonality are not necessarily contradictory aspirations in relation to contemporary teaching in higher education, they exist potentially in a state of dynamic tension, fostered by market-based and government-induced policies that strive to have the largest and widest possible client- or customer-base, while reducing costs by standardising delivery and assessment. This paper explores this dynamic tension between diversity and commonality through three empirical cases of different types of students at Central Queensland University in Australia: Indigenous, pre-undergraduate and international students. The paper presents an analytical synthesis of the particular teaching strategies developed by academic staff working with students in each case: experiential learning, transformative learning and culturally-situated pedagogy. The authors argue that these strategies constitute a potentially effective means of helping to resolve the dynamic tension between, and of unravelling the Gordian knot linking, diversity and commonality in Australian contemporary higher education. [ABSTRACT FROM AUTHOR]

Complaints made to external agencies about Australian universities are rising in both number and complexity. Recent debate has therefore focused upon how to improve grievance handling in the Australian higher education sector. One suggested 'solution' is the creation of a national Australian university ombudsman. The UK has recently introduced such a national student complaint body - the Office of the Independent Adjudicator for Higher Education (OIA), a 'world first'. This paper examines the structure and operation of the OIA and highlights the advantages and pitfalls of introducing an equivalent office into the Australian higher education sector. It argues that, on balance, there are advantages in a national university ombudsman. [ABSTRACT FROM AUTHOR]

The highest estimates of the prevalence of commercial contract cheating in Australia come from self-report surveys, which suggest that around 2% of students engage in commercial contract cheating during their higher education studies. However, self-report surveys are limited in that participants under-report socially-undesirable behaviours. In this study, we used an incentivised truth-telling method and surveyed 4098 students from six universities and six independent higher education providers in Australia. We found that 2.46 times more students admitted to commercial contract cheating, via submitting ghost-written assessments, when truth-telling was incentivised (via a Bayesian Truth Serum methodology) rather than when normal self-report survey instructions were used. Using prevalence estimation formulae that are combined with the incentivised truth-telling method, we estimate that 7.9% of students buy and submit assignments from commercial contract cheating services. Additionally, 11.4% outsource assessments via obtaining pre-written work from commercial file-sharing sites. These are substantially higher percentages of commercial contract cheating than self-reports suggest. Furthermore, having a first language other than English was the strongest demographic predictor of Australian students' engagement in commercial contract cheating. We conclude that commercial contract cheating is a more common problem than suggested by self-report surveys. We argue that academic integrity researchers should consider methods beyond standard self-reports to estimate the prevalence of academic misconduct and that efforts to curb commercial contract cheating must be increased. [ABSTRACT FROM AUTHOR]

This paper investigates the study strategies that first-year Australian university students bring with them to university. The research has currency due to the implementation of the Review of Australian higher education [Bradley, D., Noonan, P., Nugent, H., & Scales, B. (2008).Review of Australian higher education: Final report. Canberra: Australian Government.], which recommended that universities increase the number of students in undergraduate courses. In response to government incentives to increase enrolments, many universities have lowered their entrance scores and, as a result, have attracted students who would not traditionally have been eligible for university entrance. The study employed the Learning and Study Strategies Inventory (LASSI) to investigate the differences in study strategies used by a cohort comprising students from the expanded intake facilitated by the Bradley Review according to their gender, age, socio-economic status and entrance score. While these research results demonstrate a lower than average score on the LASSI instrument for this particular cohort, there were almost no dissimilarities in any of the categories assessed. This paper will argue that the differential distribution of such students across institutions in Australia has potential implications for the institutions themselves and the sector as a whole. [ABSTRACT FROM PUBLISHER]

The paper questions the prevalence of ‘green students’ and their impact on decision-making in sustainability programmes in Australian universities. While the universities studied provide numerous opportunities for student involvement in sustainability programmes, comparatively few students actually become involved, making student impact on decision-making in these programmes low. University employees are the primary drivers of university sustainability programmes, with the ‘green student’ not highly visible in these universities. The paper concludes by suggesting that all four universities in the sample could enhance their sustainability programmes by adopting a more evidence-based understanding of student attitudes towards sustainability. [ABSTRACT FROM PUBLISHER]

With the spread of the Internet, students now have greater opportunities to use Japanese outside of the classroom. For example, they can interact with other Japanese speakers through instant messaging or social networking, or utilize online dictionaries and translation tools to decipher websites in ways that would be impossible with traditional printed materials. One of the best ways to equip students to take advantage of such opportunities is to use similar technologies in teaching. However, the normalization of computer-mediated communication remains a challenge for educators. This paper describes the use of the social networking site Bebo in a beginners' class at an Australian university. Drawing on student surveys and interviews, this paper discusses some of the issues raised by the use of authentic technology in a foreign language education context. [ABSTRACT FROM PUBLISHER]

In response to the poor performance of students in 2007 who had used a Certificate IV to meet minimum entry requirements, The University of Notre Dame Australia, Fremantle campus, developed a specific intervention. A compulsorily-required 'primer' course was developed and taught by a staff member with extensive experience in both vocational education and training (VET) as well as higher education settings. The course attempted, in part, to address the lack of student experience with extended reading and writing tasks and to position students to be successful in their undergraduate studies. In doing so, it highlighted core intra-sector differences in terms of how each interprets learning skills, outcomes and competencies as defined under the Australian Qualifications Framework (AQF). Its link to increased retention within undergraduate courses offers a valuable case study to address such differences through established learning support principles. Though compulsory, the course has been well received by enrolling students and student feedback post-course has been overwhelmingly positive. This paper explores the reasons for the development of the 'primer', its structure and the issues which arose relevant to the AQF's qualification pathways policy. The paper acknowledges the absence of specific policy AQF guidelines to assist any pedagogical (general teaching and learning approaches) (Darder, Baltodano, & Torres, 2009) or andragogical (adult learning approaches) (Knowles, 1980) review of intra-sector differences, however, some theory suggests that combining pedagogy and andragogy will help shape future discussion on gaps in national qualification pathways. [ABSTRACT FROM AUTHOR]

This paper explores intersections between health creation, leisure and nature emerging from research with Millennial university students in Australia studying to become health(system) professionals. Most enter university believing that ‘health’ is a bio-medical (illness and disease focused) concept. This reflects the dominant discourse of ‘health’. The term ‘salutogenesis’ (meaning health as a resource) is used to disrupt this discourse. In 2015 and 2016 students completed an online survey in which they subjectively identified three things that build their health and how these work for them. Many identified factors that fit within a broad definition of ‘leisure’. About one quarter refer to nature. What emerges are insights into the manner in which leisure, nature and wellbeing intersect for these Millennials and suggests that their subjective understandings of health creation, including for some a leisure: nature intersection can assist future health professionals to understand ‘health’ as not only bio-medical. [ABSTRACT FROM AUTHOR]

Student attrition remains a persistent problem within the Australian higher education sector. Contributing factors include financial, reputational and quality issues, which can pose significant risks for a university’s sustainability. Institutional culture is fundamental to decisions student make about withdrawing or remaining in higher education. Therefore, student retention requires a sustained, deeply embedded commitment from all parts of the institution, placing student experience at the forefront of all activities in the student lifecycle. Applying a lifecycle approach to the way in which institutions think about student retention benefits students by providing comprehensive and consistent support. Given that less is known about how professional staff contribute to student academic learning journeys as part of whole of institution responses to student retention, this paper focusses on the contributions that professional staff make within the student lifecycle and how they can most readily map their contributions to student retention and success. [ABSTRACT FROM AUTHOR]

Increased enrolments of Bachelor of Nursing (BN) students who speak English as a second language (ESL) can help create a multilingual and culturally diverse workforce that is better prepared to meet the needs of increasingly diverse health populations. However, although ESL enrolments are increasing, attrition rates for ESL students tend to be higher than those of native speakers of English, partly due to academic failure. At the same time, concerns have been expressed in some quarters about the low levels of English language of entering students. As it is unlikely that language entry levels to university will be raised, sustainable programmes that help ESL students better meet the academic challenges they may face need to be developed. So far, models of ESL support have been mostly an adjunct to their degree, voluntary and not well attended. This paper discusses a model using tutorials integrated into the first year nursing curriculum that were specifically designed for ESL students with low levels of English language proficiency. The paper also examines students' perceptions of such tutorials, which they found beneficial to their learning. [ABSTRACT FROM AUTHOR]

This paper examines first year, predominantly mature-aged students' perspectives as undergraduates at one of Australia's newest satellite campuses. Findings were captured through focus group interviews, and analysed using content analysis. They suggest that these students conceptualised their university experiences in terms of a relationship in which the university and student both have roles and responsibilities to fulfil. The findings revealed that students focussed specifically on their commitment and sacrifices made, and a desire to engage in dialogue with the university. They felt a sense of ownership towards the university, and wanted to be seen as valued within the institution. papersheds light on the ways other first year students conceptualise their first year experiences and also proposes ways that universities can effectively address the crucial early years of study, particularly in catering to mature-aged students. [ABSTRACT FROM AUTHOR]

The joint supervision of Research Higher Degree (RHD) students by an industry and university supervisor is likely to increase in forthcoming years with a rise in the number of university–industry collaborations. Research students may become involved in these collaborative arrangements for a variety of reasons and may launch into their RHD without considering how they will serve two masters, and how this complex relationship will affect their RHD experience. Moreover, little research has been conducted to assess the impact of these arrangements on current RHD students’ experiences. The experiences of students with academic and industry supervisors were, therefore, explored in a survey of confirmed RHD students at an Australian research‐intensive university. This paper investigates whether RHD students conducting research in traditional academic settings have a different experience to students working on industry‐related projects in industry settings, specifically in regards to supervision and institutional access and engagement. [ABSTRACT FROM PUBLISHER]

Aim: This paper reports on the outcomes of a small well designed pilot study. Background: Pilot studies often disseminate limited or statistically meaningless results without adding to the body knowledge on the comparative research benefits. Method: The design a pre-test post-test group parallel randomised control trial and inductive content analysis of focus group transcripts was tested specifically to increase outcomes in a proposed larger study. Outcomes: Strategies are now in place to overcome operational barriers and recruitment difficulties. Links between the qualitative and quantitative arms of the proposed larger study have been made; it is anticipated that this will add depth to the final report. Conclusion: More extensive reporting on the outcomes of pilot studies would assist researchers and increase the body of knowledge in this area. [ABSTRACT FROM AUTHOR]

The climate of competition for students in the higher education sector makes it imperative that institutions increase their marketing efforts, both domestically and internationally, to help sustain student numbers. In Australia, the Bradley Report and the government response, which will do away with quotas, allows for a much freer market than previously, including the entry of private providers into the undergraduate degree market. It will become more critical than ever before to improve student attraction. Added to this, the increasing pressure from European and US universities in the Asian market requires Australian universities to improve their marketing and student recruitment in the international space. This paper draws on the large volume of material related to marketing universities that exists. The literature has changed its scope over time, originally focusing on the publications universities produced, then the branding effort, and more recently, relationship marketing. This paper provides a meta-analysis of the literature in an attempt to suggest some possible improvements that institutions could implement to have an impact on student recruitment and help sustain, or even improve, student numbers. [ABSTRACT FROM AUTHOR]

The social environment prevailing within higher education institutions in Australia has seen many changes in recent years. Many factors have contributed to these changes and this paper explains the areas in which student life in Australia has changed and the challenges these changes have posed to students. This paper argues that universities in Australia and elsewhere need to prepare themselves to cope with the rapidly changing needs of their students. Information technological tools such as Internet chat room could be one of the cheapest and student-friendly tools which universities could use to meet the social and psychological needs of their students. A chat room was created for the students of Flinders University (Adelaide, Australia) and this paper explains the ways in which this chat room was used by the students. Based on the observations made, this paper highlights the fact that chat rooms could be a useful tool for universities in this day and age. [ABSTRACT FROM AUTHOR]

In Australia, there has been a tendency to rely on quantitative indicators of university teaching quality. This has occurred partly because the indicators are perceived as objective and reliable and partly because they are relatively simple to gather and collate. A national project currently underway is based on the assumptions that teaching quality is multidimensional and that the identification and use of relevant indicators of teaching quality are dependent on the institutional environment. With a focus on student engagement, this paper outlines the research-based approach to developing indicators of teaching quality being taken by one Australian university participating in the national project. [ABSTRACT FROM AUTHOR]

Although their rate of admission to university appears to be improving, the academic success of former TAFE students depends on the extent to which universities are prepared to meet their need for support in developing academic literacy skills. Australian universities' traditional reliance on schools to deliver students who are academically literate appears to disadvantage many students admitted to university on the basis of TAFE awards. This paper highlights the different rates of admission of TAFE award holders between universities and examines the experience of TAFE award holders in their first year of higher education. The author concludes that higher admission rates to university for TAFE award holders will not translate into improved completion rates for this group unless universities are willing to change their course delivery to cater for a more diverse student population. [ABSTRACT FROM AUTHOR]

Over the past few years Australian universities have sought to establish generic graduate attributes statements to meet the demands of external stakeholders. Within the area of information and communication technology (ICT), for example, professional organizations and employers want new ICT graduates to be able to talk with clients, create persuasive arguments and present work confidently. To meet such requirements, Australian ICT educators have explored a variety of methods to implement graduate attributes. The selection and content of delivery models, however, vary according to university policies and departmental cultures. In this paper we critically examine the dedicated, infused, and embedded approaches to the delivery of generic graduate attributes. To do this, we first trace the development of graduate attributes. Secondly, we present three diverse approaches by two ICT departments within the same university and discuss factors that lead to sustainable generic graduate attribute programmes. We conclude our paper with issues to consider when adopting implementation models and map out suggestions for further research. [ABSTRACT FROM AUTHOR]

This paper describes the pedagogical impact of real-world experimental projects undertaken as part of an advanced undergraduate fluid mechanics subject at an Australian university. The projects have been organized to complement traditional lectures and introduce students to the challenges of professional design, physical modelling, data collection and analysis. An overview of two projects is presented: wind tunnel testing of buildings and wave loading on piles. Both studies are undertaken as group work within the undergraduate subject. The pedagogy of the projects is discussed in terms of the classical educational psychology literature concerning project-based learning, collaborative and guided learning and reflection. In terms of learning outcomes, the primary aim is to enable students to deliver a professional report as the final product, where physical model data are compared to ideal-fluid flow calculations and real-fluid flow analyses. Thus the students are exposed to a professional design approach involving a high level of expertise in fluid mechanics, with sufficient academic guidance to achieve carefully defined learning goals, while retaining sufficient flexibility for students to construct their own learning goals. The overall pedagogy is a blend of problem-based and project-based learning, which reflects academic research and professional practice. The assessment is a mix of peer-assessed oral presentations and written reports that aims to maximize student reflection and development. Student feedback indicated a strong motivation for courses that include a well-designed project component. [ABSTRACT FROM AUTHOR]

This paper presents the results of a study conducted to examine the important attributes in food service provision on a large Australian university campus. Ten café outlets (A to J to maintain anonymity of the café outlets) positioned across a large university campus located in an urban residential area were surveyed. A total of 410 students participated in the survey. Based on the frequency of patronage to the cafés results showed that five of the ten café outlets were more frequently visited in a given week. These were Café A, Café B, Café H, Café F, and Café I; however, the focus of this paper would be on Café A, which was just recently opened for business. Results indicated that students considered quality, price and service as the most important attributes in patronizing a particular café on campus. Results also indicated that students were most satisfied with important attributes such as convenience, ambience and quality during their visit to the café. Paired samples' t-test results showed statistically significant differences between the perceived importance and level of satisfaction with all attributes except the opening hours attribute. Results are discussed with possible implications and suggestions for further research. [ABSTRACT FROM AUTHOR]

This paper examines the emergence of education as a marketable service with institutions now seeking to market themselves in a professional manner. A comparison is made between two samples- one of administrators within educational institutions in Australia, Canada, New Zealand, the United Kingdom and United States, the other of college and university students in Australia. Statistical analysis identified a series of key factors considered critical to the successful marketing of these institutions. A comparison of institutional and student views is made concluding that significant differences exist between the two groups. Managerial and research implications are provided. [ABSTRACT FROM PUBLISHER]

Ghostwriting is difficult to detect, it has the potential to be high quality, and universities do not currently have adequate policies in place to police it. Determining the quality of the ghostwriting services available to tertiary students is of vital importance because underestimating the potential for students to use these services to pass their courses affects universities’ ability to detect their use and counteract their prevalence. This study examines the service being advertised to students by the 30 top-ranked ghostwriting websites. The study examines the quality of the service being offered by purchasing 2 essays from 13 of these businesses, 1 undergraduate and 1 postgraduate. These essays were graded by three academics who believed they were grading real student papers. The results of the study are alarming because they imply that had these essays been submitted to a university, the majority of them would have passed without any plagiarism detected. [ABSTRACT FROM PUBLISHER]

Attrition, which courses in the humanities and social sciences particularly suffer from, is a major problem for universities and students. This paper investigates the reasons students give for prematurely discontinuing studying the Bachelor of Arts. This is a qualitative study that thematically analyses semi-structured interviews. The sample represented a cross-section of the population of students enrolled in the course. The reasons for attrition can be divided into course-related or personal reasons. Amongst course-related reasons, the most important relate to: career direction and purpose, subject range and peer bonding, as well as teaching quality. Personal issues that interfere with study relate to illness, finances and employment. Course-related and personal reasons also interact and reinforce each other, with students studying the humanities and social sciences more vulnerable to personal pressures due to course-related reasons. Student engagement with support services is also analysed, and conclusions drawn on how attrition can be addressed. [ABSTRACT FROM AUTHOR]

Graduates with well-developed capabilities in finance are invaluable to our society and in increasing demand. Universities face the challenge of designing finance programmes to develop these capabilities and the essential knowledge that underpins them. Our research responds to this challenge by identifying threshold concepts that are central to the mastery of finance and by exploring their potential for informing curriculum design and pedagogical practices to improve student outcomes. In this paper, we report the results of an online survey of finance academics at multiple institutions in Australia, Canada, New Zealand, South Africa and the United Kingdom. The outcomes of our research are recommendations for threshold concepts in finance endorsed by quantitative evidence, as well as a model of the finance curriculum incorporating finance, modelling and statistics threshold concepts. In addition, we draw conclusions about the application of threshold concept theory supported by both quantitative and qualitative evidence. Our methodology and findings have general relevance to the application of threshold concept theory as a means to investigate and inform curriculum design and delivery in higher education. [ABSTRACT FROM PUBLISHER]

Students' workload has been recognised as a major factor in the teaching and learning environment. This paper starts by structuring the different conceptualisations of workload described in the scientific literature. Besides the traditional distinction between objective and subjective or perceived workload, a distinction between conceptualisations focusing on the perception of quantitative and qualitative aspects of workload comes to the fore. This qualitative study investigates what workload means for students in higher education. Forty Civil Engineering and Educational Sciences Master's students were interviewed. The results show that ‘having time’ is a precondition for experiencing a manageable workload. When this precondition is fulfilled, the interest of a student and the ability to plan and set priorities play an important role in the perception of workload. Finally, the results show that several aspects of the learning environment can influence this interest and the perception of workload. [ABSTRACT FROM PUBLISHER]

This paper presents the views of students, from a range of schools and disciplines, on the effectiveness of current assessment feedback practices at Flinders University. We also report on a workshop on feedback with teachers. Overall, individual written comments were found to be the most useful form of feedback. However, there was significant variation with the level of satisfaction with feedback and the relative usefulness of different forms of feedback across the different schools and disciplines. This research suggests both the need to improve the effectiveness of such feedback and to tailor the forms of feedback offered to students according to the distinctive teaching and learning environments in different schools and disciplines. To that end, innovation and further research on feedback are justified, and some suggestions are offered. [ABSTRACT FROM PUBLISHER]

This paper describes the process followed by a group of four primary and secondary teacher educators at a university in Sydney, Australia, to develop a collective understanding of the nature and value of reflective practice. The project developed a framework and set of indicators to assess the quality of pre-service teachers’ reflective writing and provide targeted feedback to support their ability to reflect on classroom practice. The process of developing the framework highlights the value of collaborative coding and collegial discussion as methods for establishing common understanding and shared practice of reflective writing in teacher education. [ABSTRACT FROM PUBLISHER]

Indigenous nurses have the potential to improve access to health services for Indigenous people by ensuring that services are culturally safe and respectful of Indigenous peoples' needs. Therefore, developing a well-educated Indigenous nursing workforce is one way to improve the poor health outcomes of Indigenous Australians. A mixed methods study was undertaken to determine the current rates of enrollment, progression and completion of Indigenous nursing students in Australia and to explore student and staff perceptions of barriers to completion and strategies for success. The results indicate that the national average completion rates are 36.3% for Indigenous nursing students and 64.6% for non-Indigenous nursing students - an average difference of 28.3%. Indigenous nursing students and academics identified barriers to completion, which were similar to those identified in previous research. Success strategies, however, revealed the importance of individual student characteristics; academics' knowledge, awareness, and understanding; relationships, connections, and partnerships; institutional structures, systems, and processes; and, family and community knowledge, awareness, and understanding. This paper offers an overview of the integration and interpretation process that makes up the final phase of a mixed methods study. [ABSTRACT FROM AUTHOR]

The Bradley Review of Australian Higher Education provided a timely reminder of the dismal performance of the nation and its higher education system in terms of the proportional representation of certain groups of Australians within the university student population. While the Australian Government has taken on the challenge of creating more university places for people from low socioeconomic status backgrounds, this article makes the case for creating spaces in higher education for marginalised Australians. Specifically, we argue that the most strategic place to begin this is with the pedagogic work of higher education, because of its positioning as a central message system in education. And it is from the centre that the greatest pedagogic authority is derived. In this paper we conceive of the pedagogic work involved in terms of belief, design and action. From these constitutive elements are derived three principles on which to build a socially inclusive pedagogy and to open up spaces for currently marginalised groups. [ABSTRACT FROM AUTHOR]

Background: Over the last decade several innovative approaches to enhance students' transition to graduate nurse year have been implemented or piloted. This paper describes a study that investigated how the social practices of clinical partnership placement model underpin workplace learning for undergraduate students as they transitioned to graduate. Methods: A mixed method approach was utilized comprising individual interviews with students, observation of clinical workplaces across six different areas of nursing practice, student surveys of the clinical learning environment and participant workshops. Results: Three themes were identified that influenced participants' preparedness for work and enhanced the transition into the workplace: 'organizational familiarity', 'continuity' and 'social participation'. Conclusion: A clinical partnership model offers a degree of work readiness for novices when commencing their professional practice role. It enables individuals to participate and engage in workplace activities which are a central component of their learning. [ABSTRACT FROM AUTHOR]

This paper is about an international electronic forum set up among university students in the United States, Australia, and Slovenia. It seeks to (a) develop a richer understanding of how Americans view themselves in relation to a globalizing world, (b) examine how American, Slovenian and Australian university students use an interactive online context to advance and challenge particular points of view within, and across, domestic boundaries, and (c) reflect on the ways in which the participants, in particular the American participants, might be said to have been moved, or not moved, to reassess their (national) views on various issues of global significance. [ABSTRACT FROM AUTHOR]