Search

[ILLUSTRATION OMITTED] About a century alter Marshall Field coined the phrase 'Give the lady what she wants,' one of the legendary merchant's spiritual descendants, Sam Walton, founded the discount retail [...]

You're going to have to wake up pretty early in the morning if you want to have the kind of connection Lindsey Cyr, pharmacy manager at the Wal-Mart supercenter in [...]

Bentonville, Ark. -- The phrase 'serving the underserved' is one Wal-Mart executives generally use when discussing international growth opportunities, but that philosophy can be applied domestically as well, where multiple [...]

Rogers, Ark. -- Two Walmart stores in northwest Arkansas are experimenting with new technology that adds fun and excitement to the beauty department, along with the potential to increase sales. [...]

Go figure. After all these years, it ends up that Wal-Mart is commitment-phobic. At least, that's how it seems lately. And it may be one of the reasons that the [...]

Thousands of personal interactions every day between its pharmacy associates and its customers nationwide enable a company the size and scope of Wal-Mart to communicate on a personal level. Through [...]

Boosting customer service and cutting operating costs continue to drive the search for new technology at Wal-Mart Pharmacy. 'Technology will always be used to drive expenses out of the business,' [...]

Jacob Frias is a Wal-Mart pharmacist who sounds like an independent drug store owner. When describing his role as pharmacy supervisor at a Wal-Mart supercenter in North Richland Hills, Texas, [...]

Wal-Mart's online pharmacy, wal-mart.com, has grown into a multi-faceted, interactive source for both pharmacy services and patient information. And the list of services continues to grow, said Nancy Suh, senior [...]

If there's an ideal for how pharmacists today want to practice their profession in a retail setting, Sam's Club pharmacy manager and trainer Laura Pawlak spells it out as well [...]

As much as pharmacy defines Wal-Mart's connection to the community, in many ways pharmacy is the connection to almost every other part of the store--it stands at the center of [...]

For years, the independents had the big chains beat in terms of providing face-to-face contact with the pharmacist. Wal-Mart's pharmacy leaders say they're out to change that. 'There are folks [...]

George Dallas, pharmacy manager for the Wal-Mart supercenter in Massapequa, N.Y., on Long Island, has a ready answer when asked about the qualities that differentiate Wal-Mart Pharmacy from its chain [...]

The world's largest retailer is learning a thing or two about the lighter touch of serving patients at its pharmacies. And the result may be an even more powerful Wal-Mart [...]

One of the great growing certainties in retail is that those who wish to remain in the market will have an increasingly hard time staying out of Wal-Mart's way. Retailers [...]

Low prices have replaced customer service as the top driver of customer loyalty in the retail industry, according to a new study by Colloquy, the research division of LoyaltyOne. The [...]

BRISBANE, Calif. -- Retail giant Walmart is looking to make shopping even easier with the launch of a new at-home delivery option on thousands of health-and-beauty products purchased online--a move [...]

Netflix and QVC.com top the list when it comes to satisfying their site visitors, while PCMall and PCConnection.com have 'the most opportunity for improvement,' according to the Top 100 Online [...]

Bear Field is not a typical Home Depot shopper. At age 4, the German shepherd is significantly younger than the average shopping age and, while his household income qualifies, his [...]

Driven by the 'you are what you eat' principle, the food-pharmacy link is an important strategic connection for Wal-Mart. And while the distance between food and pharmacy is considerable in [...]

Of the myriad categories that link back to pharmacy through the Wal-Mart health and wellness connection, none is more tangible or more pronounced than over-the-counter remedies. Certainly, the category benefits [...]

The concept of providing non-urgent health care in a retail setting is an idea that is here to stay, and Wal-Mart is in the process of determining which approach will [...]

Wal-Mart's domestic expansion efforts, under increasing opposition in recent years, received a major boost earlier this month with the release of a landmark study documenting the company's positive economic impact [...]

Ten shoppers in Boston filed a lawsuit against Wal-Mart Stores alleging that employees targeted them as potential shoplifters based on their race. The lawsuit, which covers five incidents that occurred [...]

Wal-Mart is getting out of the DVD-rental business. The chain is directing its customers to Netflix. Wal-Mart will promote Netflix on its Web site while Netflix will remind customers that [...]

Armed with robust proprietary technology, Wal-Mart has mastered the art of understanding how best to serve shoppers and its health and beauty department is no exception. With enticing price promotions [...]

Wal-Mart Store's next big growth segment, according to a recent research report from Moody's Investors Services, is apparel and accessories. The expectation, not surprisingly, is for massive clout. * Wal-Mart's [...]