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5 results on 'Available in Library Collection'

1. Satisfying Customer Expectations and Word-of-Mouth Marketing.

Author

Poulson, Deborah

Subjects
QUALITY of service, NONFICTION
Abstract

The article reviews the book "Assessing Service Quality: Satisfying the Expectations of Library Customers," second edition, by Peter Hernon and Ellen Altman.

Published
2010

2. Two New Offerings From Libraries Unlimited.

Author

Carr, John

Subjects
NONFICTION
Abstract

The article reviews two books "Special Collections 2.0: New Technologies for Rare Books, Manuscripts, and Archival Collections," by Lynne M. Thomas and Beth Whittaker, and "More Than MySpace: Teens, Librarians, and Social Networking," by Robyn Lupa.

Published
2009

3. Net Effects (Book).

Author

Block, Marylaine

Subjects
INTERNET, NONFICTION
Abstract

Reviews the book "Net Effects: How Librarians Can Manage the Unintended Consequences of the Internet," edited by Marylaine Block.

Published
2003

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