Search

The tourism country’s competitiveness is important especially when countries strive for bigger market shares as European countries are. The COVID-19 pandemic has had devastating effects on tourism and the entire tourism industry must be rethinking and reshaping given some opportunities and challenges to the entrepreneurs, local communities, local administrations, governments of competitiveness destinations. In this paper we measured if the Google and Apple mobility indices cand predict (or not) the movement of TTCI during pandemic compared with pre-pandemic TTCI ranks by using grey system theory and statistical methods. The aim of the paper is to validate the Grey Relational Analysis (GRA) as identifier of the good predictor (statistically significant for p-value< 0.05) for European tourism competitiveness (measured by TTCI) in particular conditions, especially before and during COVID-19 pandemic time by take into consideration the Google Mobility and Apple Mobility data and their relationship with overnight stays for 11 European countries. To validate the GRA as method for good and accurate predictor for tourism competitiveness for TTCI 2021 (during COVID-19 pandemic time) a GLM – General Linear Model ANOVA with interaction effects and Tukey HSD Post Hoc Multiple Comparisons was applied. Our results validated the powerful of GRA for tourism competitiveness, statistically significant according to GLM with interaction effects, and emphasis (especially for entrepreneurs) that the overnight stays will give the right rank on top of tourism competitiveness, prior to other ITC support as Google and Apple Mobility indices proved by reflection of overnights on TTCI 2021 – during pandemic.

The current trend in tourism is no longer one of relaxation in the two important seasons but of experiential tourism, developing of new types of tourism, each country identifying (but especially reinventing) its own potential and promoting it below the form of innovative tourist packages and/or products and/or services. Innovation as a concept is setting up the scene for economic growth and is an important tool for economic progress and competitiveness. The aim of this research is to make a bibliometric analysis to find out the most important aspects of innovation linked to tourism as sustainable solutions for tourism in emerging economies. As methods for bibliometric analysis the VOSviewer 1.6.18 software was used on the Web of Science papers to find out the research concepts linked to innovation and tourism. Also, we applied Google Trends search for some of the newest types of tourism to find out the interest of tourists over the last two decades (2010 – 2023) for innovative products from tourism industry (such as: babymoon, adventure, medical, dental, hunting, ecotourism, heritage, museum, etc.). The results emphasis the relation between innovation, tourism, information technology (internet, smart tourism, innovative technology), stakeholders (governments, organizations, municipalities, communities), tourism experience, tourism destination, tourism services, product innovation, competitiveness advantages, economic development, performance, cultural heritage, rural area, ecotourism.

In recent decades, the hospitality industry has been considered the most important driver of tourism in the world; it has begun to play an active role in the development of domestic tourism. Analysis of a service sector such as tourism has been less intensive than in the other sectors. The continuous development of service quality management is currently a challenge for the hospitality industry and has implications for the entire tourism industry. The purpose of this paper is to enrich the existing literature by analyzing the impact of service quality management on Romanian hotel performance. Based on data from an exhaustive research in Mureş county, we used complex statistical methods: Cronbach's alpha, Chi square test, PCA, cluster analysis, ROC curve, and linear regression analysis to examine the extent to which and how the variables of service quality management influence hotel performance. The results partially confirm the international results and show significant importance for hotel managers who want to achieve customer satisfaction and successful economic results. All hotel classification categories were included. Also, only the managers were interviewed and usually managers ranked quality service dimensions higher than other participant groups. This research provides a substantial contribution to the hospitality management literature by explaining how service quality management influences hotel performance, and it emphasizes particularities of the Romanian hospitality industry. The approach used in this paper is new to the literature, given that it uses complex statistical methods to analyze the influence of service quality management on Romanian hotel performance. [ABSTRACT FROM AUTHOR]

Tourism is one of the components that has experienced the highest rising both nationally and internationally. Within this field of activity, the hotel industry is one of the most representative and dynamic elements, generated by the relation with environment through the products and services that they supply. Therefore, the main objective of this research is to emphasize and analyze the relation between the dimension of performance indicators and the services strategy of hotels in Mures County (Romania). With this purpose in view, we mention that we have carried-out a quantitative research, through a number of 42 questionnaries managed by hotel managers and data gathering period occurred in June-September 2012. The results emphasize a partial confirmation of the tested hypotheses, complementing the results of research carried-out internationally. The research conclusions are important theoretically and empirically, they complement the professional literature and provide the managers a frame that results in raising economic performances and implicitly increase of competitiveness. [ABSTRACT FROM AUTHOR]