1. Health professional-patient communication practices in East Asia: An integrative review of an emerging field of research and practice in Hong Kong, South Korea, Japan, Taiwan, and Mainland China.
- Author
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Pun, Jack K.H., Chan, E. Angela, Wang, Sophie, and Slade, Diana
- Subjects
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PHYSICIAN-patient relations , *MEDICAL communication , *PATIENT satisfaction , *MEDICAL consultation , *PATIENT-centered care , *CINAHL database , *COMMUNICATION , *CULTURE , *ERIC (Information retrieval system) , *PSYCHOLOGY information storage & retrieval systems , *PATIENT-professional relations , *MEDLINE , *NURSE-patient relationships , *ONLINE information services , *SYSTEMATIC reviews - Abstract
Objective: To provide an integrative review of literature on health communication in East Asia and detail culturally-specific influences.Methods: Using PRISMA model, search of PubMed, PsychInfo, Web of Knowledge, ERIC and CINAHL databases were conducted for studies between January 2000 and March 2017, using the terms 'clinician/health professional-patient', 'nurse/doctor-patient, 'communication' and 'Asia'.Results: 38 studies were included: Mainland China, Hong Kong, Japan, South Korea, and Taiwan. The existing body of research on clinician patient communication in East Asia can be classified: 1) understanding the roles and expectations of the nurse, clinician, patient, and family in clinician-patient consultations: a) nurse-patient communication; b) doctor-patient communication; c) the role of family member; and 2) factors affecting quality of care: d) cultural attitudes towards death and terminal illnesses; e) communication preferences affecting trust, decision-making and patient satisfaction; f) the extent to which patient centred care is being implemented in practice; and g) communication practices in multilingual/multi-disciplinary environments.Conclusion: The review detailed the complexity and heterogeneity of clinician-patient communication across East Asia. The studies reviewed indicate that research in East Asia is starting to move beyond a preference for Western-based communication practices.Practice Implications: There is a need to consider local culture in understanding and interpreting medical encounters in East Asia. The paper highlights the need for a specific culturally-appropriate model of health communication in East Asia which may significantly improve relationships between clinicians and patients. [ABSTRACT FROM AUTHOR]- Published
- 2018
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