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Health professional-patient communication practices in East Asia: An integrative review of an emerging field of research and practice in Hong Kong, South Korea, Japan, Taiwan, and Mainland China.
- Source :
-
Patient Education & Counseling . Jul2018, Vol. 101 Issue 7, p1193-1206. 14p. - Publication Year :
- 2018
-
Abstract
- <bold>Objective: </bold>To provide an integrative review of literature on health communication in East Asia and detail culturally-specific influences.<bold>Methods: </bold>Using PRISMA model, search of PubMed, PsychInfo, Web of Knowledge, ERIC and CINAHL databases were conducted for studies between January 2000 and March 2017, using the terms 'clinician/health professional-patient', 'nurse/doctor-patient, 'communication' and 'Asia'.<bold>Results: </bold>38 studies were included: Mainland China, Hong Kong, Japan, South Korea, and Taiwan. The existing body of research on clinician patient communication in East Asia can be classified: 1) understanding the roles and expectations of the nurse, clinician, patient, and family in clinician-patient consultations: a) nurse-patient communication; b) doctor-patient communication; c) the role of family member; and 2) factors affecting quality of care: d) cultural attitudes towards death and terminal illnesses; e) communication preferences affecting trust, decision-making and patient satisfaction; f) the extent to which patient centred care is being implemented in practice; and g) communication practices in multilingual/multi-disciplinary environments.<bold>Conclusion: </bold>The review detailed the complexity and heterogeneity of clinician-patient communication across East Asia. The studies reviewed indicate that research in East Asia is starting to move beyond a preference for Western-based communication practices.<bold>Practice Implications: </bold>There is a need to consider local culture in understanding and interpreting medical encounters in East Asia. The paper highlights the need for a specific culturally-appropriate model of health communication in East Asia which may significantly improve relationships between clinicians and patients. [ABSTRACT FROM AUTHOR]
- Subjects :
- *PHYSICIAN-patient relations
*MEDICAL communication
*PATIENT satisfaction
*MEDICAL consultation
*PATIENT-centered care
*CINAHL database
*COMMUNICATION
*CULTURE
*ERIC (Information retrieval system)
*PSYCHOLOGY information storage & retrieval systems
*PATIENT-professional relations
*MEDLINE
*NURSE-patient relationships
*ONLINE information services
*SYSTEMATIC reviews
Subjects
Details
- Language :
- English
- ISSN :
- 07383991
- Volume :
- 101
- Issue :
- 7
- Database :
- Academic Search Index
- Journal :
- Patient Education & Counseling
- Publication Type :
- Academic Journal
- Accession number :
- 129870133
- Full Text :
- https://doi.org/10.1016/j.pec.2018.01.018