40 results on '"Mostert, Pierre"'
Search Results
2. CONTRACTS VERSUS RELATIONSHIP INTENTION AS INDICATOR OF CUSTOMER TRUST IN AND COMMITMENT TO CELL PHONE SERVICE PROVIDERS: AN EXPLORATORY STUDY/UGOVORI NASUPROT NAMJERE ODRAVANJA ODNOSA KAO INDIKATOR POVJERENJA I OSJECAJA OBVEZE PREMA PRUITELJIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA: EKSPLORATORNA STUDIJA
3. A multidimensional approach to the outcomes of perceived value in business relationships
4. Brand avoidance – a services perspective
5. Perceived price and service quality as mediators between price fairness and perceived value in business banking relationships : A micro-enterprise perspective
6. The Antecedents and Outcomes of Micro-Enterprise Business Banking Customers' Relationship Satisfaction.
7. Antecedents of Retail Employees’ Service Performance: A Store-Level Exploration of a Climate-Centric versus an Engagement-Centric Approach
8. Precursors and Outcomes of Perceived Value in B2B Banking Services: A Nomological Framework.
9. Exploring the Antecedents and Brand Avoidance as the Outcome, of Identity Incongruity
10. Millennials as consumers of wildlife tourism experiences
11. Contracts versus relationship intention as indicator of customer trust in and commitment to cell phone service providers: An exploratory study
12. TRUST AND ECONOMIC SATISFACTION AS ANTECEDENTS, AND LOYALTY AS OUTCOME, OF SMALL BUSINESS CUSTOMERS' COOPERATION AND COORDINATION IN BANKING RELATIONSHIPS.
13. Service-Oriented High-Performance Work Practices as Predictors of Retail Employees’ Work Engagement and Service Climate Perceptions
14. Loyalty and word-of-mouth as outcomes of South African Airbnb customers' relationship quality
15. A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry
16. A quantitative exploration of service brand avoidance and its antecedents
17. Loyalty and word-of-mouth as outcomes of South African Airbnb customers' relationship quality
18. META-RELQUAL in business relationships: a sales perspective
19. CONTINUITY, COORDINATION AND COOPERATION AS MEDIATORS BETWEEN ECONOMIC AND NON-ECONOMIC SATISFACTION – A SALES PERSPECTIVE
20. Economic and Non-economic Satisfaction as Outcomes of Micro-enterprises’ Perceived Value from Banking Relationships
21. Relationship intention, customer-firm association length and customer satisfaction: a multi-country exploration
22. A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry
23. Relationship intention, customer-firm association length and customer satisfaction: a multi-country exploration
24. META-RELQUAL in Business Relationships: A Sales Perspective
25. A quantitative exploration of service brand avoidance and its antecedents
26. RETRACTED ARTICLE: Service-Oriented High-Performance Work Practices as Predictors of Retail Employees' Work Engagement and Service Climate Perceptions.
27. A validation of META-RELQUAL under South African micro-enterprise banking customers
28. A validation of META-RELQUAL under South African micro-enterprise banking customers
29. Relationship Intention and Length of Customer–Firm Associations in Two Emerging Markets
30. Relationship intention and service quality as combined competitive strategy
31. Brand Avoidance : The Potential Negative Role of Communication
32. A quantitative exploration of service brand avoidance and its antecedents among CNO customers – an emerging market perspective
33. Relationship intention and relationship quality as predictors of clothing retail customers’ loyalty
34. Brand avoidance : An exploratory study in a services context
35. Relationship intention and satisfaction following service recovery: the mediating role of perceptions of service recovery in the cell phone industry
36. Relationship intention and relationship quality as predictors of clothing retail customers’ loyalty.
37. Relationship intention amongst clothing retail customers: An exploratory study
38. Relationship intention as a predictor of clothing retail customers' satisfaction, trust, commitment and relationship quality.
39. RELATIONSHIP INTENTION AND SATISFACTION FOLLOWING SERVICE RECOVERY: THE MEDIATING ROLE OF PERCEPTIONS OF SERVICE RECOVERY IN THE CELL PHONE INDUSTRY.
40. THE DIMENSIONS OF BRAND ROMANCE AS PREDICTORS OF BRAND LOYALTY AMONG CELL PHONE USERS.
Catalog
Books, media, physical & digital resources
Discovery Service for Jio Institute Digital Library
For full access to our library's resources, please sign in.