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Why you should read this article: • To recognise the knowledge and skills that can enable staff to meet the complex needs of people with dementia and their families • To understand the training needs of the health and social care workforce in relation to dementia • To learn how Admiral Nurses can identify and support the education needs of generalist nurses The number of people with dementia in the UK is expected to significantly increase over the next two decades, which has implications for service demand and delivery, as well as for the development of the workforce across all health and social care services. The health and social care workforce requires a range of knowledge and skills to enable staff to meet the complex needs of people with dementia and their families. In the UK, a framework outlining dementia training standards was developed to address this; however, the quality and efficacy of this training is unclear and there are growing doubts that such a 'one-size-fits-all' approach can meet the diverse needs of the workforce. This article discusses the education needs of the health and social care workforce in relation to dementia and outlines how the specialist role of the Admiral Nurse can support these needs. The article also details two case studies that demonstrate the role of the Admiral Nurse in identifying and supporting the education needs of generalist nurses working in acute hospital and primary care settings. [ABSTRACT FROM AUTHOR]

The number of people with dementia is expected to increase globally. People with dementia are not affected in isolation and any intervention should also support their families and carers. Intervention is best delivered using a relationship-centred approach and a case management model. Case management has an established and successful history in supporting people with long-term conditions and those with a diagnosis of severe mental illness. This article, the last in this dementia series, discusses the Admiral Nursing case management approach to supporting patients and families affected by dementia, and provides recommendations for establishing a gold standard model of case management. [ABSTRACT FROM AUTHOR]

The article focuses on the Genex Services has acquired Priority Care Solutions. Topics discussed include offers a broad range of services that complement medical cost containment model; leading case management and clinical services programs; create operational efficiencies and reduce costs while providing compassionate, exceptional, and timely care to the injured worker.

Case manager Gill Allen enjoys being at the forefront of the care and rehabilitation of seriously injured patients. [ABSTRACT FROM AUTHOR]

The article announces awards given to organizations from the Workflow Management Coalition (WfMC) including the Knowledge Worker Innovation, Judges Choice Award to Dutch organization UWV, Customer Facing Silver Award to HSBC Bank PLC, and the Healthcare, Gold Award to Cognocare System for Oncology.

The article looks at the need to provide personalized treatment to patients by optometrists to ensure repeat customers. It discusses how integration of the OCuSOFT Dry Eye 360 program helped Dr Lisa Hamilton provide solutions for a wide range of symptoms including Blepharitis and dry eye syndrome as well as post-cataract care. The author suggests a flow chart system for follow up care and to stock up on OCuSOFT'S dry eye products.

The article offers tips on how to co-manage in providing optometric services. The author stresses that co-management is not just simply sending a patient to another office but it requires understanding of the co-manager's philosophies and treatment protocol. It notes that lines of communication should always be open. Creating a timetable is recommended.

The article offers information on the 2012 Global Awards for Excellence in Adaptive Case Management (ACM) by Workflow Management Coalition (WfMC) and its finalists. It says that ACM is known by many as a shift of approaches into a knowledge-centric approach focusing on collaboration to support activities, outcome-oriented goals, and individual judgment. It mentions the nine finalists for the 2012 ACM Award including Generali Hellas, Paneon GmbH, and Qsuper.