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This article presents the dark side of projects, engaging project scholars and practitioners in discussions about sensitive, confusing, uncomfortable, challenging, and questionable phenomena, such as corruption, sexism, money laundering, modern slavery, waste of resources, and organizational politics. The dark side impacts people’s lives, questioning the legitimacy of projects as forms of work organization and the political and ideological systems shaping the projects’ context. Project scholars and practitioners need to be aware of the harm the dark side of projects may promote. Ultimately, we aim to build awareness, promote research, and help sensitize our community to the dark side of projects.

Previous research has looked at the positive consequences generated by teacher-generated climates on the motivational experiences of pre-service teachers. However, there is scant research focusing on the adverse motivational consequences that affect the perceptions of future teachers during the training process. The objective of this study was to explore the dark side of Duda’s multidimensional conceptualization, its influence on academic engagement, and the intention of pre-service teachers to be educators. A total of 1,410 university students in initial teacher training (including physical education pre-service teachers) (59.6% women; 40.3% men; 0.1% other; Mage = 23.85; SD = 5.13) participated. The following scales were used: disempowering motivational climate, frustration of basic psychological needs, academic motivation, academic engagement, and the intention to choose teaching. The results of the structural equation model with latent variables show the positive prediction of the disempowering climate on the dark side and its negative influence on the intention to be a teacher. Controlled motivation preceded by academic engagement significantly mediates the relationship between a disempowering climate and the intention to be a teacher, increasing the total effect on the latter variable. Therefore, this research highlights for both teachers and researchers the impact of a disempowering motivational style, as well as its influence on the dark side as a negative promoter in trainee teachers regarding their intention to become teachers.

The current study aimed to identify what individual differences and situational variables cause derailment in highly conscientious people. Data were from a representative working sample of 716 participants across 27 industries, spanning both management and non-management roles. We tested four hypotheses with regard to bright- and dark-side personality traits and the relationship between boss/manager and staff member. Hierarchical linear regressions revealed mixed findings for Leader-Member Exchange (LMX) as a stressor. For maladaptive perfectionism it was confirmed, but not for adaptive perfectionism or narcissism. Results suggest introverts may be more prone to maladaptive perfectionism, even with higher levels of conscientiousness if there are lower LMX levels. Overall, the findings suggest selecting for conscientiousness alone and discounting other personality traits and situational variables may be detrimental in practice. Further implications are discussed alongside the study limitations.

Bu çalışmada, Milli Eğitim Bakanlığı’na bağlı kamu okullarında görev yapan okul yöneticilerinin ayni ve nakdi gelir kaynağı sağlama sürecindeki karanlık yüzünün ortaya çıkarılması amaçlanmıştır. Nitel araştırma yönteminde yapılandırılan bu araştırmada olgubilim deseni kullanılmıştır. Araştırmanın çalışma grubunu 2021-2022 eğitim öğretim yılında Kocaeli İl Milli Eğitim Müdürlüğünde görev yapan 12 (11 erkek, 1 kadın) okul yöneticisi oluşturmaktadır. Araştırmada veri toplamak için araştırmacılar tarafından geliştirilen yarı yapılandırılmış görüşme formu kullanılmıştır. Araştırmada toplanan veriler, nitel veri analiz yöntemlerinden biri olan içerik analizi kullanılarak değerlendirilmiştir. Okulların; sivil toplum kuruluşları, Milli Eğitim Müdürlüğü, veliler, hayırseverler ve diğer kurumlardan ayni gelir kaynakları olduğu tespit edilmiştir. Okulların nakdi gelir kaynaklarının Milli Eğitim Müdürlüğü, okul aile birlikleri ve diğer nakdi yardımlardan oluştuğu görülmüştür. Araştırmadan elde edilen bulgulara göre okulların çeşitli ayni ve nakdi gelir kaynaklarının olduğu fakat bu gelir kaynaklarının okul yöneticileri tarafından yeterli bulunmadığı görülmüştür. Okul yöneticilerinin bütçe yetersizliği nedeniyle bağışlardan ve velilerden oluşan ayni gelir kaynakları oluşturdukları görülmüştür. Ayrıca sosyal etkinliklerden, yayınevlerinden, çocuk kulüplerinden, bağışlardan, giyim mağazalarından, fotoğraf çekiminden, mezuniyet törenlerinden, geri dönüşümden, organizasyon şirketlerinden ve diğer kaynaklardan oluşan nakdi gelir kaynaklarının olduğu tespit edilmiştir. Okul yöneticilerinin ayni ve nakdi gelir kaynağı sağlama sürecinde ağırlıklı olarak olumsuz duygu ve düşünce içerisinde oldukları ve bu süreçte çeşitli zorluklarla karşılaştıkları görülmüştür., The aim of this study is to reveal the dark side of school administrators working in public schools affiliated to the Ministry of National Education in the process of providing in-kind and cash income resources. The phenomenology design was used, which was structured in the qualitative research method. The study group of the research consists of 12 (11 male, 1 female) school administrators working in Kocaeli Provincial Directorate of National Education in the 2021-2022 academic year. A semi-structured interview form developed by the researchers was used to collect data in the study. The data collected in the research were evaluated using content analysis, which is one of the qualitative data analysis methods. It has been found out that schools have in-kind income sources from non-governmental organizations, the Directorate of National Education, parents, philanthropists and other institutions. It has been observed that the cash income sources of the schools consist of the Directorate of National Education, school parent associations and other cash aids. According to the findings, schools have various in-kind and cash income resources, but the school administrators do not see these income resources sufficient. It has been seen that school administrators create in-kind income resources consisting of donations and parents due to the lack of budget. In addition, there are cash income resources consisting of social events, publishing houses, children's clubs, donations, clothing stores, photo shoots, graduation ceremonies, recycling, organization companies and other resources. School administrators mainly have negative feelings and thoughts in the process of providing in-kind and cash income resources and they encounter various difficulties in this process.

Gig work has transformed the work culture, globally. It’s sprawl, and popularity has also attracted excellent talent to join the gig workforce, most of which are online. While it has unfolded new avenues to showcase talent, its management irregularities have resulted in more significant dropouts. The study addresses a key research gap investigating the dropouts of gig workers on digital earning platforms by the moderating impact of gamified interventions on online platforms. We have based our arguments and derived our hypotheses based on social exchange theory and self-determination theory. A total of 367 responses were collected from white-collar gig workers who have completed tasks on one or more gig platforms in the past two years. We test our hypotheses using partial least square structural equation modelling (PLS-SEM). Results confirm that gamifying the online platform would enhance job satisfaction and productivity of gig employees, reducing the chances of quitting gig work. It is further observed that in the case of gig workers, high-performance work systems have a non-significant effect on the intentions to quit. The results contribute to the redesigning of online gig platforms with a layer of gamified artifacts to increase gig workers' retention.

Este caso para ensino em administração desafia a perspectiva tradicional que se dedica aos casos de melhores práticas e de decisões tomadas pelos gestores nas atividades gerenciais. Nessa direção, o objetivo deste caso de ensino é provocar reflexões e debate sobre o dark side de organizações contemporâneas, mais especificamente, sobre um crime corporativo. O caso em evidência é o chamado dieselgate, um crime protagonizado pela corporação alemã Volkswagen, na falsificação de resultados de emissões de poluentes em motores a diesel. Diferentemente de casos para ensino que partem de um dilema do gestor, este caso é focado nas práticas corporativas prejudiciais ao meio ambiente, nos fatores que estimulam as empresas a agirem de forma criminosa e como essas condições podem ser alteradas.

This essay describes the experiences faculty may encounter when teaching tough topics. When professionals are in the position as the individual who cares for, hears about, or witnesses the trauma and suffering of others, they might themselves be at risk for experiencing vicarious stress, or secondary trauma. If ongoing and untreated, this traumatic stress can morph into compassion fatigue, which can impede professional success and contribute to burnout. This essay reflects on the experiences of teaching the Dark Side of Interpersonal Communication where students openly shared course-related personal experiences. We reflect on how to successfully manage the delicate climate of the Dark Side classroom for optimal discussion and application of sometimes personal, and oftentimes difficult, course content. The pedagogical strategies reflected in this essay can be adopted for use in other courses with similar potential for student disclosure.

With the ubiquitous use of mobile devices, location-based services (LBS) have rapidly pervaded daily life. By providing context- and location-specific information, LBS enable a myriad of opportunities for individuals and organizations. However, the manifold advantages come along with a radical increase in location privacy concerns and non-transparent data flows between the various actors involved. While research often focuses on protecting the dyadic relation between the user and LBS provider, the entirety of dark sides constituting privacy violations remains hidden. In this paper, we follow the paradigm of architectural thinking to shed light on the diverse dark sides emerging in today’s LBS. By drawing on a multiple case study and developing a notation for architectural maps that help understand LBS from a socio-technical and privacy-oriented perspective, we reveal six dark side archetypes of LBS.

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CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior A atual crise migratória é um fenômeno que gera ansiedade e temor no meio social. Por um lado, há aqueles que resistem em receber o “outro”, por medo de que ele possa perturbar a ordem de uma sociedade já estabelecida (Bauman, 2017). Por outro, há aqueles que necessitam da assistência de outros países, no geral, países do Norte Global e que, no entanto, o cenário encontrado é de descaso, humilhação e rejeição por parte de quem os recebe (Bauman, 2017). Nesse sentido, na tentativa de melhor compreender o drama vivenciado por refugiados e imigrantes econômicos ao buscar por melhores oportunidades de vida em outro país, enquanto experiência da diáspora, proponho a seguinte questão: De que modo as experiências construídas por imigrantes econômicos e refugiados da violência, no âmbito do trabalho, podem ser compreendidas enquanto fenômeno da diáspora? Refugiados e imigrantes são conceitos distintos, em que o primeiro é aquele que se vê obrigado a sair de seu país para salvar sua vida, sem possibilidade de retorno, enquanto o segundo é alguém que escolheu sair de seu local de origem, podendo retornar a qualquer momento (Freitas & Dantas, 2011). Nesta dissertação, portanto, estabeleci como objetivo geral compreender, comparativamente, de que modo as experiências construídas por essas pessoas, no âmbito do trabalho, podem ser entendidas como fenômeno da diáspora. Por se tratar de uma análise no âmbito organizacional, se faz necessário compreender que ,assim como um bright side, as organizações também têm um dark side, que consiste em um lado sombrio, visando o lucro e consequentemente acarretando em consequências difíceis e prejudiciais para o bem-estar da sociedade, especialmente para grupos mais vulneráveis (Linstead, Maréchal & Griffin, 2014). Para o alcance dos resultados utilizei pesquisa de natureza etnográfica com observação participante em uma ONG que trabalha com refugiados e imigrantes econômicos na cidade de Uberlândia/MG, assim como entrevistas semiestruturadas com 16 pessoas, entre refugiados e imigrantes econômicos. Como resultado, teci interpretações sobre a exploração da vulnerabilidade de outsiders por estabelecidos no contexto do trabalho, evidenciando a colonialidade e relações de poder presentes no âmbito organizacional e constituintes do lado sombrio, ou dark side, das organizações. The current migration crisis is a phenomenon that generates anxiety and fear in the social environment. On one hand, there are those who resist receiving the "other" for fear that it may extinguish the well-being of an already established society (Bauman, 2017). On the other hand, there are those who need assistance from other countries, in general, Global North countries, and the scenario encountered is of negligence, humiliation and rejection by those who receive them (Bauman, 2017). Thus, in an attempt to better understand the drama experienced by refugees and economic immigrants as they seek for better life opportunities in another country, as a diaspora experience, I propose the following question: How do the experiences built by economic immigrants and refugees from violence , in the context of work, can be understood as a diaspora phenomenon? It is important to point out that refugees and immigrants are different concepts, in which the former is the one who is forced to leave his/her country to save his/her life, with no possibility of return, while the latter is someone who chose to leave his/her place of origin and can return at any time (Freitas & Dantas, 2011). In this dissertation, therefore, I proposed as a general objective to understand, comparatively, how the experiences built by these people, in the context of work, can be understood as a diaspora phenomenon. As it is related to the organizational level, it’s necessary to understand that, as well as a bright side, organizations also have a dark side, aiming the profit and consequently leading to difficult consequences for the society's welfare, especially for the most vulnerable groups (Linstead, Maréchal & Griffin, 2014). To achieve the results, I used ethnographic research with participant observation in an NGO that works with refugees and economic immigrants in the city of Uberlandia/MG, as well as semi-structured interviews with 16 people, refugees and economic immigrants. As a result, I have interpreted the exploitation of outsiders' vulnerability as established in the work context, highlighting the coloniality and power relations present in the organizational context and part of the dark side of organizations. Dissertação (Mestrado) 2022-01-30

We theorize that people with high Public Service Motivation (PSM) are especially prone to engage in prosocial rule-breaking (PSRB) behavior, which ultimately leads to discriminatory practices, particularly for clients associated with positive affect. We conduct an original vignette study in three countries (Belgium, Germany, and the Netherlands) with 928 observations in total. Our findings provide tentative behavioral evidence on a linear relationship between PSM and the likelihood of PSRB and a strong positive association with client likeability, which is an asymmetric relationship: Negative affect cues have a larger negative effect than positive affect cues have a positive effect on PSRB. Although our results vary across the three country studies regarding the effects of PSM, overall, the results imply that high-PSM individuals have a tendency to being more likely to engage in PSRB and that clients who are perceived as more favorable will receive a less strict application of bureaucratic rules compared to less favorable clients.

Scholars across management fields have paid increasing attention to the dark side of interorganizational relationships. We first summarize the concept of the “dark side” and its manifestations in interorganizational relationships. We then map the main findings on the antecedents, consequences, and moderating factors of the dark-side manifestations. We relate research gaps to opportunities in our integrative framework. Furthermore, we present a research agenda to advance theory on the manifestation characteristics, the entities and their motivations, the temporality issues, and the positive outcomes of dark-side manifestations.

O presente estudo objetiva-se a lançar luzes sobre o tema de crime corporativo tal como defendido por Medeiros e Alcadipani (2013a). Os estudos organizacionais tendem a se debruçarem sobre o aspecto positivo das organizações, tratando o seu lado sombrio como algo excepcional. Diante disso, Medeiros e Alcadipani (2013a) buscaram explorar esse lado sombrio, especificamente os crimes corporativos. Destarte, busca-se lançar reflexões acerca do evento da “Lama da Samarco” que ocasionou na morte de dezenove pessoas, em famílias desabrigadas, prejuízos econômicos, consequências ambientais e cálculo de atingidos inestimáveis. As conclusões no que se referem à classificação do evento da “Lama” como crime corporativo ainda é prematura, porém, defende-se a necessidade de tais reflexões como forma de desvelar práticas sombrias das organizações e, diante da atualidade desse acontecimento evidenciar como adoção de tais práticas é presente na sociedade ao passo que pesquisas que abordem os aspectos negativos do management recebem pouco espaço. This article refers to a theoretical essay that aims to contribute to critical organizational studies by shedding light on the subject of corporate crime. Organizations are often exploited in their positive aspects, treating their dark side as exceptional, and this ultimately favors the occurrence of corporate crimes. With this in mind, we seek to reflect on the event that occurred on November 5, 2015, in the municipality of Mariana (MG), known as the "Lama da Samarco", and the theory of corporate crimes, since this event caused death of nineteen people, in homeless families, economic losses, environmental consequences, and calculation of inestimable victims. The conclusions point to approximations and similarities between the "Samarco's Lama" event and the theory of corporate crimes, but the need for such reflections is defended as a way to observe shady practices of organizations, trigger critical thinking and promote transformative practices. Given the current relevance of this event, we seek to highlight the adoption of such practices present in society, reviewing the bias that research that addresses the negative aspects of management receive little academic space.

This article shows the levels of technostress in primary and secondary education teachers in Chile, in the context of educational telework that Chile has adopted in connection with the health crisis by COVID-19. The information has been collected with the use of the RED-TIC scale, previously used in this country, whose validity and reliability of the instrument has been treated, for this case, with confirmatory factorial analysis (CFA) with a national coverage sample of 3006 teachers. The results show that 11% of teachers reveal techno anxiety and 7.2%, techno fatigue. Combining both manifestations, we find that 6.8% of teachers are techno stressed. Finally, fatigue and anxiety factors are higher for female teachers.

Purpose This paper aims to study the dark side of cooperative buyer-seller relationships to improve our knowledge of this phenomenon. Design/methodology/approach A selective definition of dark side has been adopted, linking it to relationships of a cooperative nature within which one of the two partners assumes an opportunistic behavior. Taking into account this definition, the first part of the paper critically reviews those studies which have analyzed cooperative relations along the supply chain, drawing attention to the formation of a dark side. The second part of the paper re-examines the association between cooperation and opportunism, taking the point of view of the disadvantaged partner and adopting the networking perspective developed by the Industrial Marketing and Purchasing (IMP) Group. Findings The literature review enables one to identify two types of dark side. In the first case, the partner at a disadvantage is aware of what is going on, but remains trapped in the relationship because of a power imbalance and a strong dependence. In the second case, the relationship is spoilt by one partner keeping a secret from the other, exploiting an information asymmetry. The main constructs of the IMP approach have made possible to shed light on the two different types of dark side – trap and secret – that were examined from the perspective of the disadvantaged partner. Practical implications The analysis of the disadvantaged partner has made it possible to understand what strategies he can use to prevent or mitigate such a disadvantaged position. Originality/value The paper develops an original view of the phenomenon of dark side in cooperative relationships.

International audience; Cellular senescence is a cell state implicated in various physiological processes and a wide spectrum of age-related diseases. Recently, interest in therapeutically targeting senescence to improve healthy aging and age-related disease, otherwise known as senotherapy, has been growing rapidly. Thus, the accurate detection of senescent cells, especially in vivo, is essential. Here, we present a consensus from the International Cell Senescence Association (ICSA), defining and discussing key cellular and molecular features of senescence and offering recommendations on how to use them as biomarkers. We also present a resource tool to facilitate the identification of genes linked with senescence, SeneQuest (available at http://Senequest.net). Lastly, we propose an algorithm to accurately assess and quantify senescence, both in cultured cells and in vivo.

Over the last decade or so, the term ‘dark-side’ in referring to business relationships has been increasingly used in academic discourse. Despite such a growth in the number of studies, relatively little critique has been offered among scholars. The fact that effectively managing the dark side of business relationships has potentially greater influence of contributing to inter-organizational success beyond more focus on the positive side necessitates an urgent critique surrounding ‘what is dark about the dark side of business relationships?’ Thus, we aim to provide an overview relating to the ‘dark side’ of business relationships in a quest to generate greater debate on the subject.

“I could stand in the middle of Fifth Avenue and shoot somebody and I wouldn’t lose any voters. Okay. It’s like incredible!” Donald J. Trump, President of the United States, in January 2016 at a campaign rally in Iowa. In light of corporate and political turmoil and subsequent questions raised about leaders’ dark sides, this Research Topic is particularly timely. We set out to contribute to theoretical, empirical and methodological advancements, focusing on dark sides of personality, processes, and perceptions, and how they relate to leader-follower relationships. Studies of the dark side of leadership follow a long-standing tradition (Conger, 1990), and initially focused mainly on negative leader traits such as narcissism (Braun, 2017) and leader behaviors such as abusive supervision (Schyns & Schilling, 2013; Tepper, 2007; Tepper, Simon, & Park, 2017; Hogan & Kaiser, 2005). The particular potential for toxicity to unfold at the intersections of leadership and followership has been noted (Padilla, Hogan, & Kaiser, 2007), yet research into this domain remains largely underdeveloped. While followership theories receive increasing attention (Uhl-Bien, Riggio, Lowe, & Carsten, 2014), the potential dark sides of followership or followers’ impact on dark-side leaders remain unclear. Deviating from the unidimensional view that leaders are omnipotent and to be blamed for negative outcomes, we seek to place emphasis on the different ‘shades’ of dark leadership by focusing on how dark leadership can be explained by taking leaders, followers, and their interaction in specific contexts into account. In line with the purpose to explore the intersections between dark-side leadership and followership, we saw three main themes emerging from the articles published in this Research Topic. The first theme revolves around leader traits and behaviors. It focuses on questions such as what makes a ‘dark-side’ leader and what ‘dark-side’ leaders do. The second theme accounts for the interaction between leaders’ and followers’ characteristics, and zooms in on the extent to which this interaction may affect the negative impact of ‘dark-side’ leadership or followership. Finally, the articles also reflect novel ideas, extensions and integration of current theories at the interface between leadership and followership.

Emotional intelligence (EI) was once touted as the ‘panacea’ for a satisfying and successful life. Consequently, there has been much emphasis on developing interventions to promote this personal resource in applied settings. Despite this, a growing body of research has begun to identify particular contexts when EI does not appear helpful and may even be deleterious to a person, or those they have contact with, suggesting a ‘dark’ side to the construct. This paper provides a review of emergent literature to examine when, why and how trait and ability EI may contribute to negative intrapersonal (psychological ill-health; stress reactivity) and interpersonal outcomes (emotional manipulation; antisocial behaviour). Negative effects were found to operate across multiple contexts (health, academic, occupational) however these were often indirect, suggesting that outcomes depend on pre-existing qualities of the person. Literature also points to the possibility of ‘optimal’ levels of EI – both within and across EI constructs. Uneven profiles of self-perceptions (trait facets) or actual emotional skills contribute to poorer outcomes, particularly emotional awareness and management. Moreover, individuals who possess high levels of skill but have lower self-perceptions of their abilities fare worse that those with more balanced profiles. Future research must now improve methodological and statistical practices to better capture EI in context and the negative corollary associated with high levels.

Background: To determine the effects of social capital on harmful drinking (HD) among Chinese community residents using a multilevel study. Methods: A cross-sectional study conducted from 2017&ndash, 2018. In total, 13,610 participants were randomly interviewed from 29 districts of 3 cities in China with a multi-stage sampling procedure. Social capital, including social cohesion, membership in social organizations, and frequency of social participation, were assessed using validated scales. HD was assessed using the CAGE four-item questionnaire. Multilevel models were developed to determine whether social capital was related to HD when socioeconomic and demographic covariates were controlled. Results: In general, the prevalence of HD was 8.18%, and more specifically, 13.77% for men and 2.74% for women. After controlling for covariates and stratifying by gender, compared to residents in the low individual-level membership of social organizations, we found that the odds ratio (OR) for HD was 1.30 with a 95% confidence interval (CI) of 1.07&ndash, 1.56 among men and 1.95 (95% CI: 1.29&ndash, 2.97) among women. Compared to residents in the low individual-level frequency of social participation groups, the odds ratio of HD among women was 1.58 (95% CI: 1.10&ndash, 2.26). There was no association between district-level social capital and HD. Conclusions: A high level of social capital may promote HD among the residents of Chinese neighborhoods. Intervention to modify social capital under the Chinese drinking culture may help reduce HD.

Using self-determination theory, two studies found that holding an extrinsic, relative to an intrinsic, work value orientation was associated with less positive outcomes (i.e. less satisfaction with, dedication to and vitality while on the job) and more negative outcomes (i.e. higher emotional exhaustion, short-lived satisfaction after successful goal-attainment, and turn-over intention). These relations were not limited to job outcomes, but also emerged using indicators of employees' general mental health. Moreover, income level did not moderate these relations. Study 2 found that holding an extrinsic, relative to an intrinsic, work value orientation was detrimental to employees' job outcomes because these orientations thwarted the satisfaction of the basic psychological needs for autonomy, competence and relatedness at work. ispartof: Journal of occupational and organizational psychology vol:80 issue:2 pages:251-277 status: published

PurposeThis paper aims to analyse the risk and return trade‐off in the film industry, and to explain the managerial decisions justifying significant investments in such a risky and uncertain sector.Design/methodology/approachAn extensive dataset of movies released in US theatres over a period of 12 years along with descriptive statistics, frequency analysis and scatter plot methodology are used.FindingsThe findings highlight: a positive relationship, although with high levels of variance, between production budgets and revenues; and a random association between costs and rates of return.Practical implicationsDifferently from other commodities, whose demand can be quite accurately estimated, the success of a new film production is extremely uncertain. Therefore, the reason why major film companies have been successful over the last decades, in spite of the extreme variance that is characteristic of the industry, must be found in the management decision approach that they employ to deal with this uncertainty.Originality/valueThe paper uses statistical evidence to draw management implications, rather than only identifying the economic and financial behaviour of the firms running the film industry, in recognising that correct management decision approaches are behind the success of such an uncertain and volatile industry.

In this study, we develop two new perspectives for technostress mitigation from the viewpoint of coping. First, we examine users’ emotional coping responses to stressful IT, focusing specifically on distress venting and distancing from IT. As these mechanisms may not always be effective for individuals’ well-being, we extend our approach to self-regulation in coping, which concerns general stress-resistance. Thus, we specifically study how IT control moderates the effect of emotional coping responses to stressful situations involving IT use. We test the proposed model in a cross-sectional study of IT users from multiple organizations (N=1,091). The study contributes to information systems literature by uncovering mechanisms individuals’ can use to mitigate the negative effects of technostress and by delineating the less-understood perspective of interrelated coping mechanisms; how emotional coping responses are moderated by IT control towards more favorable outcomes. Implications of the research are discussed. peerReviewed

Despite its benefits, information technology (IT) use is associated with serious negative effects on individuals. For example, technostress and IT addiction can harm IT users’ organizational performance and everyday well-being. Such dark side phenomena have become more evident since IT has transmuted into a major component of humans’ job routines and private lives. However, since current information systems (IS) research on the dark side is in an early and fragmented stage, there is a need for a synthesis. To address this need, we conducted a literature review of 37 articles published in the IS basket journals between 1995 and 2015. We detected four key phenomena: technostress, information overload, IT addiction, and IT anxiety. Within the analysis of the articles, we paid special attention to the antecedents, consequences, and mitigation mechanisms of each phenomenon. Based on our findings, this article contributes to IS research by pointing out unmapped territories in the IS basket and suggesting five areas for future research: (1) Technostress mitigation mechanisms in everyday use of IT, (2) IT addiction in organizational use of IT, (3) Information overload in everyday use of IT, (4) IT anxiety in everyday use of IT, and (5) Personal IT actions as mitigation mechanisms. nonPeerReviewed