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Purpose: The study analyzes the evolution of Business Model Innovation (BMI) in the IT sector, which is mentioned in many available scientific publications. The major output of this paper is concrete customer requirements that invite business model innovations to managed IT services and challenges to establish corresponding business model innovations. Design/Method/Approach: The study identified more than 200 journal articles and conference articles with BMI and IT service providers, and it conducted a mapping review of current research to identify relevant academic theories, implementation strategies, and BMI in the managed IT service sector while highlighting gaps in empirical research. Findings: Most applied are BMI and the framework of dynamic capabilities in business models of IT services. Early movers, who develop a comprehensive platform strategy, can achieve an invulnerable moat and establish a leading market position. Practical Implications: The insights of this study could be applied by large companies, small- and medium-sized companies and start-ups, researchers, etc. They can use the insights to innovate their current business models and improve tailored client solutions. Originality/Value: The study concludes that business model innovations and IT service providers develop areas for future success. Research Limitations/Future Research: The design of the study is based on a systematic literature review and limited to the areas of BMI research in the IT service sector. For further research projects, individual articles can be chosen to perform in-depth analysis. Our trend analysis shows the focus on main technologies. However, this can be compared with the technologies mentioned in the Gartner Hype Cycle. Further research could be conducted to overcome limitations and cover the uncertain content of this research. Paper Type: Conceptual.

Purpose: Values and emotions conveyed via stories may show the contrasts and similarities between people's life experiences. Personal experiences must be shared to be understood, which may aid in forming connections and support networks. Design/Method/Approach (only for empirical papers): This study used a secondary research strategy. Findings: Throughout this study, the author makes the case that narrative is critical to effective organisational management and leadership. However, meaningful and creative in developing qualitative research in management, the growth of story methods has resulted in a lack of consistency in the field. Practical implications: Although the literature acknowledges the significant emotional and psychological advantages associated with using storytelling in studies, there has been no evidence of a link between improving human adaptability and using storytelling in research. Throughout this study, the author makes the case that narrative is critical to effective organisational management and leadership. Although essential and creative in developing qualitative management research, the growth of storey methods has resulted in a lack of consistency in the field. Originality/Value: This paper addresses the application of storytelling to organisation management and how storytelling is used as a tool for qualitative research. Research limitations: The research was primarily focused on secondary research and, therefore, could be limited to previous research findings.

Purpose: This research work attempts to review the effect of determinants like perceived uniqueness and perceived healthiness as well as attitude amongst the consumers on their purchase intention of organic food, which subsequently results in the actual purchase. Design/Method/Approach (only for empirical papers): Quantitative approaches and explanatory research are used in this study. This research data was collected by means of a questionnaire distributed across a sample of consumers living in Indonesia. Online survey was used and conducted in November 2022 in Indonesia to measure this research. The sample, which was collected through online survey using Google Form, consisted 780 participants and was representative of gender, age, and region. Actually 800 participants were contacted to participate in the survey, but only 780 participants responded to the online survey. Findings: The first objective of this study was to test the ability of the extended VAB model to explain the consumption of organic food products by Indonesian consumers. The results show a good fit of the data. The third hypothesis has been confirmed, because attitudes are closely related to organic food consumption. Organic food products were considered and perceived as something that unique and natural; therefore, they created a favorable attitude on the part of the respondents. Theoretical Implications: The study contributes to the existence literature on organic food products especially about variables used in this study. In addition, in this study, consumers' perception of organic food products as unique, natural, healthy and sustainable was positively related to their overall attitudes. Practical Implications: Given the high production costs and limited quantities of organic food products, marketers should present and promote (through packaging and stories) organic food products as have a unique quality and should emphasize their natural character. Originality/Value: This paper providing a comprehensive overview and linking the literature on organic food consumption to the Values Theory and the Theory of Planned Behaviour, including the role of perceived uniqueness and healthiness. The proposed integration of perceived uniqueness and healthiness in an organic food consumption model leads to interesting hypotheses and recommendations for policy makers, researchers and stakeholders involved in the organic food market. Research Limitations/Future Research: this study provides a good indication regarding consumers’ attitudes, perceived naturalness, and perceived uniqueness of seaweed food products. However, as only 55% of the respondents had consumed seaweed food products, the attitude and beliefs of 45% of the respondents were not based on actual experience, but on expectations and beliefs. We believe consumers’ attitudes and beliefs may differ after trying seaweed. Therefore, it would be interesting to study eventual variations in attitudes and beliefs before and after trying organic food products. JEL Сlassіfіcatіon: D11, m31, Q13

Purpose: This study aims to determine the current state of research on partner management in the context of IIoT platforms that rely on partnerships to act as innovation engines. Design/Method/Approach (only for empirical papers): The applied research method is a systematic literature analysis supported by a concept-centric synthesis. The sample of relevant literature comprises thirty papers. Findings: The results indicate that only a few frameworks exist to improve and professionalize partner management in the practice and only a few papers focus on IIoT platform ecosystems. In contrast, there are some articles that empirically examine individual determinants of partner management in detail. Based on these results, a conceptual framework is derived to organize and distinguish the determinants of partner management from the determinants of partner programs necessary to realize partner management. Theoretical Implications: The study contributes to the research stream on partner management in IIoT platform ecosystems and enterprise software ecosystems, synthesizing the existing research and highlighting the importance of curated support of partners as a competitive lever between platform ecosystems competing in the same domain. Practical Implications: Practitioners can use the derived framework to structure partner management activities and make more informed decisions based on the structured view of decisions summarized in the conceptual framework. Originality/Value: Due to the critical role of complementary partners in innovating upon IIoT platforms the framework is an important foundation for further research on the individual determinants of partner management in the context of digital platforms. Research Limitations/Future Research: The derived conceptual framework was not empirically validated. Empirical follow-up research could refine the framework and develop it into a taxonomy using systematic procedures. Paper type – conceptual. JEL Сlassіfіcatіon: M15

Purpose: this paper is to present the activity of an enterprise in the context of a case study by presenting this case study as a research method. Findings: Some of the most important findings are the entrepreneur's personality characteristics, previous experience in the relevant field, the prominent initiative and high level of risk-taking, his open-mindedness, entrepreneur takes care of the creation and preservation of the business reputation under the slogan: Family, work, satisfaction, as an important condition for the establishment of good human relationships. Practical implications (if applicable): The paper reflects the successful path of the entrepreneur in focus, which despite the hardships, he realizes his individual vision and fills the needs they see in society by bringing new products or services into the marketplace. Originality/Value: The paper analyzes the birth, growth, and development in given conditions of a concrete enterprise and this emphasizes the deeply original character of the study. Research limitations/Future research: However, the paper analyzes a concrete case and this constitutes a limitation.

Purpose. The purpose of the present paper was to gauge the extent of the impact on earnings management derived from the adoption of International Financial Reporting Standards (IFRS) 17 as well as detecting whether the impact will be similar in different European “Insurance” and “Reinsurance” industries. Design/Method/Approach. To provide empirical evidence that earnings management is more frequent in some country and less frequent in others by means of a statistical analysis, a sample of European listed “Insurance” and “Reinsurance” companies in the period 2018-2020 was observed. Findings. That being said, the lesson learned from this study is that the implementation of the new principle, written to discipline the accountancy of insurances contracts, and its consequences, must be carefully analyzed and monitored by the regulators, as well as correctly adopted by managers, as the determined revenues could have an impact on the pre-existing earning management practices. Theoretical implications. The paper of the present research also concerns the predictions on the behavior of managers that can be foreseen considering the agency theory; therefore, knowing ex-ante in which industries earnings management has a high impact, provides the option to foresee the hypothetical moves of the managers in the implementation of IFRS 17. Originality/value. Specifically, companies belonging to two sectors were selected: “Insurance” and “Reinsurance”. The Jones Model was applied. The statistical analysis brought to light that earnings management practices are “commonly adopted” in the “Insurance” and “Reinsurance” industry, which is consequently highly impacted by the introduction of IFRS 17. Research limitations/Future research. The total number of observations is high, all companies analyzed belong to only two industries. The analysis could be extended to a greater number of industries and companies in order to provide a more complete overview of the presence and the persistence of earnings management policies in different European financial companies typologies. Paper type – empirical. JEL Сlassіfіcatіon: G18, G22, G28, G30, G32.

Purpose: While the demand for mental health services increases, supply often stagnates. Providing treatment to those most in need is an important factor in its efficient distribution. We propose and conduct a statistical procedure for detecting rater-biases in patient prioritization tools. Design / Method / Approach: We gather real-life data from 266 illness severity assessments in an Austrian publicly funded mental health service provider, including a rich set of covariates. To ensure robustness, we merge this data with determinants of mental health and assessment identified by previous research, such as weather or seasonal indicators. Findings: We find statistically significant effects of rater-biases. These effects are robust to a large array of controls. Practical Implications: A back-of-the-envelope calculation reveals that the identified rater effects can translate to large changes in the waiting times for patients. Misspecified treatment allocations may lead to worsened symptoms and potentially fatal outcomes. Originality / Value: Although a growing literature focuses on patient prioritization tools, many articles study these in synthetic contexts using “vignettes”. In comparison, our study adds external validity by considering real-life treatments in the field. Research Limitations / Future Research: This study can be used as a starting point for deeper, causally focused studies. Disclaimer: In accordance with publisher policies and our ethical obligations as researchers, we report that one of the authors is employed at a company that may be affected by the research reported in the enclosed paper. We have disclosed those interests fully. Paper type: Empirical

Purpose: To explore the feasibility of using the multi-method and mixed-method in research studies by reviewing and comparing both methods. Design / Method / Approach: Using the literature, historical background on mixed-methods and multiple-methods design principles are collected and applied in this paper in a systemtic review format. Findings: The major finding from this research is that incorporating quantitative and qualitative data in the form of a mixed or multi-method study has the potential to dramatically increase the accuracy and quality of any research's analysis and conclusions. Theoretical Implications: The study contributes to the theoretical understanding of how mixed and multi-method studies have distinct and distinguishable characteristics, which encourages researchers to conduct investigations appropriately to accomplish their research aims. The authors of this article introduce different designs (e.g., embedded design, explanatory design) which combine the mixed-method with the multi-method approach. Practical Implications: This study concludes that both mixed-methods and multi-methods are reliable and have unique characteristics. Increasing validity (i.e., external validity, generalizability) and reliability of study findings. Originality / Value: The authors of this paper present a taxonomy how to combine mixed-methods with multi-methods. Research Limitations / Future Research: Research should be directed at defining the appropriate design for the multi method to help researchers conduct multi method studies scientifically.

Purpose: Process optimization in healthcare using artificial intelligence (AI) is still in its infancy. In this study, we address the research question “To what extent can an AI-driven chatbot help to optimize the diagnostic process?” Design / Method / Approach: First, we developed a mathematical model for the utility (i.e., total satisfaction received from consuming a good or service) resulting from the diagnostic process in primary healthcare. We calculated this model using MS Excel. Second, after identifying the main pain points for optimization (e.g., waiting time in the queue), we ran a small experiment (n = 25) in which we looked at time to diagnosis, average waiting time, and their standard deviations. In addition, we used a questionnaire to examine patient perceptions of the interaction with an AI-driven chatbot. Findings: Our results show that scheduling is the main factor causing issues in a physician’s work. An AI-driven chatbot may help to optimize waiting time as well as provide data for faster and more accurate diagnosis. We found that patients trust AI-driven solutions primarily when a real (not virtual) physician is also involved in the diagnostic process. Practical Implications: AI-driven chatbots may indeed help to optimize diagnostic processes. Nevertheless, physicians need to remain involved in the process in order to establish patient trust in the diagnosis. Originality / Value: We analyze the utility to physicians and patients of a diagnostic process and show that, while scheduling may reduce the overall process utility, AI-based solutions may increase the overall process utility. Research Limitations / Future Research: First, our simulation includes a number of assumptions with regard to the distribution of mean times for encounter and treatment. Second, the data we used for our model were obtained from different papers, and thus from different healthcare systems. Third, our experimental study has a very small sample size and only one test-physician. Paper type: Empirical

Purpose: Based on the various streams of distance literature in management, a framework is provided to make discourses on distance clear. Design / Method / Approach: After a review of the most relevant distance concepts, a typology with five categories is introduced, which are then applied to the most relevant distance concepts in management. Findings: A clear typology helps to clearly define and differentiate the various streams of distance literature. Theoretical implications: With the conceptual categories ‘topic’, ‘dimensionality’, and ‘level of analysis’, and the empirical categories ‘variables’ and ‘distance calculation’, distance concepts become more consistent. Practical implications: With a terminology for the different aspects of distance, practitioners can focus more clearly on specific remedies to bridge distance. Originality / Value: The paper offers a new typology of different elements of distance. Research limitations / Future research: The introduced typology will aid in the discussion of distance in management. Paper type (empirical / conceptual): conceptual

Purpose: Explore the genesis of the global rocket launcher market, focusing on its history, current trends, and influencing factors. The research delves into the strategies of aerospace companies and their adaptation to changing market conditions, identifying key elements that shape and modify these strategies. Design / Method / Approach: Multifaceted analytical methodology was utilized, including logical, statistical, and graphical techniques to investigate the rocket launcher market thoroughly. A systemic approach facilitated the examination of the interrelationships among technological innovations, economic implications, and political factors. Structural-functional analysis delineated the operational mechanisms of various market segments, and comparative analysis was used to discern global tendencies and regional specificities. Findings: Reveal an analysis of the strategic approaches of entities engaged in the production of rocket launchers, emphasizing their state of development and evolution over time. This analysis also identifies the factors impacting the rocket launcher market, which are critical for the strategic formulation and adaptation processes. Strategies demonstrating significant efficacy amidst rapid market changes were distinctly highlighted. Theoretical implications: Contribute to expanding the knowledge base regarding the strategic perspectives of companies in the field of space economics, offering new data and interpretations. This integration of economics, technology, politics, and international relations showcases the benefits of an interdisciplinary approach in understanding complex industry processes in a changing market environment, specifically regarding strategic management in a changing market environment. Practical implications: As a decision-making guide for industry leaders and professionals, offering data and analytics for strategic planning and informed decision-making. Therefore, the practical value of the research lies in providing useful resources for a wide range of stakeholders, including industry representatives, policymakers, investors, and the academic community. Educational value: The findings of the study can serve as educational material for courses and programs related to the study of high-tech markets and the formation of a system of strategic management in companies. Originality / Value: Comprehensive perspective on the rapidly evolving rocket launcher industry, with a particular focus on the last twenty years and significant attention to the last five years. This period has seen considerable technological innovations and shifts in the global economy and political landscape, providing insights into the key factors shaping the industry and predictions about future changes and trends. Research limitations / Future research: The primary challenge for analyzing the market and company strategies is the limited availability of verified and reliable information, as the rocket launcher market is closely intertwined with state defense programs, which significantly restrict information access. Future research could delve deeper into the impact of technological innovations, government regulations, and the interaction between the rocket launcher market and other aerospace sectors on the strategies of companies from different countries. Given the dynamic nature of the market, regular data updates, at least biennially, are essential for keeping the analysis current. Paper type: Empirical

Purpose: This research work attempts to identify the determining factors of Koléa university campus generation Z students’ entrepreneurial intention. Design/Method/Approach: The applied research method is a quantitative approach in which a sample of 93 responses were analyzed using two software tools, IBM SPSS 25 and smartPLS4, and by adopting Structural Equation Modeling (SEM) and Partial Least Squares (PLS-SEM) for analysis and estimation. Findings: Results showed a significant and positive impact of subjective norms on the entrepreneurial intention of the study sample. However, entrepreneurial training, attitude towards entrepreneurship and perceived behavioral control had no impact on the entrepreneurial intentions of these students. thus, these findings led to validate the first hypothesis and reject the other three. Theoretical Implications: This study contributes to the extent literature on generation Z students’ entrepreneurial intention in an Algerian context by highlighting the importance of subjective norms in fostering this intention. Practical Implications: Algerian universities should improve and pay more attention to entrepreneurial education and trainings they offer to their students in order to incite them to create their own business using adequate methods. Originality/Value: Understanding the characteristics and needs of Z generation students is important for universities and businesses. knowing what stimulates the generation Z entrepreneurial intention is both interesting and primordial. This information will enable universities to qualify, evaluate, and improve their entrepreneurial training programs. Also, such study in the Algerian context is scarce and still not common. Research Limitations/Future Research: Like many research studies, this study presents limitations, including those related to the size of the sample and the fact that it focuses on only Koléa university students. Hence, it is preferred to conduct further researches on the factors influencing entrepreneurial intention among Generation Z students belonging to various Algerian universities and conclude through generalizing the findings. Also, a longitudinal study would be a great way to track this intention and identifying the other factors that led and pushed some students to take the action and create their own business. Paper type: empirical.

Purpose: The purpose of this study was to evaluate the efficacy of a traditional approach to marketing in the South African Pharmaceutical industry during the Covid-19 pandemic. Design/Method/Approach: The study adopted a qualitative and exploratory research design with an interpretivist epistemological paradigm. Interviews were conducted using the Zoom virtual platform to adhere to social distancing restrictions. The interviews were recorded, transcribed, and analysed using QDA Miner Lite software. The purposive sample consisted of eight participants employed within the pharmaceutical and medical devices industry. Findings: The study found that the Covid-19 pandemic prompted pharmaceutical and medical device companies to modify their traditional marketing strategies. The restricted access of pharmaceutical sales and marketing representatives to healthcare facilities led to a shift towards digital marketing. Theoretical Implications: The study contributes to the development of knowledge regarding the effectiveness of traditional marketing strategies in the pharmaceutical industry during times of disruption. It highlights the need for pharmaceutical companies to adapt their strategies and incorporate digital platforms into their marketing efforts. Practical Implications: Practitioners in the pharmaceutical and medical device industry can learn from the study's findings by recognizing the importance of diversifying marketing strategies and embracing digital platforms. Adapting quickly to disruptive events such as the Covid-19 pandemic is crucial for maintaining market effectiveness. Originality/Value: This study offers new insights into the efficacy of traditional marketing strategies in the South African pharmaceutical industry during a global pandemic. It emphasizes the value of incorporating digital platforms and diversifying marketing approaches to enhance industry resilience. Research Limitations/Future Research: The findings of this study are specific to the South African pharmaceutical industry during the Covid-19 pandemic. Future research could explore the effectiveness of traditional marketing strategies in different geographical contexts and examine the long-term impact of incorporating digital platforms into marketing strategies. Paper Type: empirical.

Purpose: Unsolved pre-war problems of agricultural production are additionally burdened by ongoing military operations, which have caused inevitable changes in domestic and foreign markets. Identifying and eliminating threats to the development of the agricultural sector will increase the efficiency of agricultural production, which will increase the level of foreign economic security of the country and, at the same time, strengthen global food security. Design / Method / Approach: Based on the data of domestic and international statistical services and organizations, we used economic and statistical methods (regression, trend analysis) and graphically presented the obtained results. Findings: A critically low share of imports negatively affects foreign economic security and pricing in the domestic market. The products export of plant-origin and low-value metals, as opposed to the high-tech products import, is critical. The condition with the provision of fish and fish products, fruits, berries and grapes, eggs, vegetables, and melon food crops is unstable. It depends either on conditions in foreign markets or only on domestic factors. The geographical structure of foreign trade is unsatisfactory and threatening due to excessive imports from China. An inverse correlation between the export volume of Ukrainian agricultural products and the world level of food prices has been established. Theoretical Implications: The work confirms the importance of the Ukrainian agricultural sector in the context of global food security. Practical Implications: We offer a set of actions, the implementation of which will make it possible to eliminate problems in agricultural production that negatively affect the state of foreign economic security. Originality / Value: Work on a highly specialized topic, which includes the development of agricultural processes against the background of ongoing military operations. Research Limitations / Future Research: In further research, it is advisable to consider the importance of the agricultural sector in the system of economic security of different countries since this article is limited to the methodology of the Ukrainian government. Paper type: Empirical JEL Classification: Q11, Q17, Q18

Purpose: This empirical study examines the impact of key factors on E-commerce Performance and Digital Customer Retention in the online supermarket industry in Indonesia. The research utilizes a quantitative approach with structural equation modeling (SEM) and gathers data through a cross-sectional survey conducted among online supermarket customers. The survey instrument includes questions related to price transparency, online shopping interface, safe transaction, delivery performance (independent variables), and E-commerce Performance and Digital Customer Retention (dependent variables). Design/Method/Approach: The analysis, based on data from 228 respondents, reveals that Delivery Performance and E-commerce Performance play critical roles in determining overall E-commerce Performance. Additionally, Price Transparency emerges as a crucial factor significantly influencing Digital Customer Retention. However, Online Shopping Interface and Safe Transaction demonstrate limited impact on both E-commerce Performance and Digital Customer Retention. Theoretical Implications: Theoretical implications of the study contribute to the understanding of the essential factors that influence E-commerce Performance and Digital Customer Retention within the context of online supermarkets in Indonesia. The findings emphasize the significance of delivery reliability, price transparency, and overall E-commerce Performance in driving customer satisfaction and retention. Practical Implications: Practically, the research offers valuable insights for businesses operating in the online supermarket industry in Indonesia. To retain digital customers and enhance overall business success, companies should prioritize optimizing their delivery processes, enhancing price transparency, and improving E-commerce Performance. Though not directly applicable in this study, the research findings have potential social implications for policymakers and regulators in the e-commerce sector. Implementing policies that promote reliable delivery, transparent pricing, and a conducive online shopping environment could positively impact the online supermarket industry and the broader e-commerce landscape. Originality/Value: The research contributes to existing literature by focusing on the online supermarket industry in Indonesia and exploring the specific impact of key factors on E-commerce Performance and Digital Customer Retention. These findings offer valuable insights to researchers and industry practitioners interested in understanding e-commerce success factors. Research Limitations/Future Research: The study's limitations include its concentration on online supermarkets in Indonesia, potentially limiting generalizability. Future research could broaden the scope to include other online retailers and countries. Additionally, exploring other potential influential factors and utilizing diverse research methods could provide a more comprehensive understanding of e-commerce success. In conclusion, this study provides valuable insights into the factors influencing E-commerce Performance and Digital Customer Retention in the online supermarket industry in Indonesia. The findings underscore the importance of delivery reliability, price transparency, and overall E-commerce Performance in enhancing customer satisfaction and retention. The research has practical implications for businesses and potential social implications for policymakers, making valuable contributions to the existing literature in the field of e-commerce. Paper Type: Empirical

Purpose: Leadership is undeniably connected to desirable employee outcomes, yet the specific pathways through which authentic leadership explicate influence on creativity is underexplored. The study examined the relationship between authentic leadership and creativity with job thriving and leader-member exchange as a mediator and a moderator respectively. Design/Method/Approach (only for empirical papers): Data were collected from 269 mid-level employees randomly sampled from the Delta State Ministry of Health in Nigeria. The partial least square (PLS) method was adopted as the analytical tool for hypothesis testing. Findings: The results demonstrate that authentic leadership had a non-significant relationship with creativity except through job thriving. Further, the moderated mediation result shows that leader-member exchange strengthened the relationship between job thriving and creativity, and enhanced the positive influences of authentic leadership in a creativity context. Theoretical Implications: The study provided plausible evidence on the pathways through which authentic leadership, as a positive form of leadership, explicate influence on creativity, wherein job thriving and leader-member exchange interact as contextual variables. Practical Implications: Public organisations should introduce regular leadership training to enable managers learn behaviours that would enhance their authenticity at work. An assessment can be integrated to the leadership training programmes to ensure its efficacy. Originality/Value: Not all employees are motivated to engage in creative work in bureaucratised settings due to the leadership behaviour in practice. This study demonstrated how authentic leadership engenders creativity through the enhancement of certain contextual variables: job thriving and leader-member exchange. Research Limitations/Future Research: This research was limited to a specific public organisation and Nigerian State. Although, the empirical information, provided herein, may be insightful and have applicable value to other public organisations as well as Nigerian States, it is important to replicate this research with a broader sample and geographic spread to improve its generality. The study relied on cross-sectional data which may offer little explanations on the causality effects among the latent variables, future research works should consider a longitudinal research approach for clearer and concrete inferences.

Data is collected from all aspects of our lives. Yet, data alone is useless unless converted into information and, ultimately, knowledge. Since data analysts, in most cases, are not the ones in charge of making decisions based on their findings, communicating the results to stakeholders is crucial to passing on information of data‐driven insights. That is where the discipline of data storytelling comes into play. Often, data storytelling is considered an effective data visualization. Creating data stories is a structured approach to communicating data insights as an interplay of the three elements data, visuals, and narrative. Sharing data‐driven insights to decision‐makers requires data storytellers skilled in the "art of storytelling." In this paper, the authors discuss the use of Storytelling in business to communicate data to internal stakeholders. The findings are derived from (1) an extensive literature review and (2) 13 expert interviews with people incorporating data storytelling into their daily work within their jobs in international companies. These interviews revealed the importance of providing a flexible tool to support knowledge sharing for people communicating complex data to internal stakeholders. Combining literature with qualitative research enabled the authors to create the "data storytelling cheat sheet", a guide for practical data storytelling.

Purpose: This article explores the role and impact of Czech language mastery in the integration and retention of foreign academics in HEIs in the Czech Republic (CR). Global Talent Management aspires to attract the best talents to the workplace. The well-being of foreign talents in local workplaces is often researched without expounding the impact of local language mastery. Universities in CR, like other universities in the European Union (EU) have strategic needs for foreign talents in their Higher Education Institutions (HEI), however, various barriers persist in attracting and retaining foreign academics in CR. Design/Method/Approach: Based upon the theories of Global Talent Management, internationalization, and social ecology, this study conducted quantitative research and collected primary data from 211 foreign academics living and working in HEIs in CR. The study evaluated the dimensions of the well-being of foreign academics with their Czech language mastery. Findings: The result shows that although a multicultural environment exists in HEIs in CR, which allows for communication in English, the need to understand the local language i.e. Czech language, for work orientation, administrative procedures and integration of a foreign employee into the local community in the medium and long-term are still pertinent. Theoretical Implications: This study contributes to the extension of Global Talent Management theory by extending the dimension of local language mastery as an important driver for employee integration and retention into a local workplace and community for sustainable employment. Practical Implications: The study found that foreign academics can improve Czech language proficiency and feel better integrated with local communities after five years in CR. HEIs could play a proactive role in integrating and retaining foreign talents by assisting with local language mastery. Originality/Value: This study highlights the importance of local language mastery in Global Talent Management. Specifically for Institutions of Higher Learning, the retention of foreign talents is directly affected by the expatriates’ ability to master the local language. Research Limitations/Future Research: The research lacked sufficient information on the total number of foreign academics currently residing in CR. However, 211 foreign academics participated in this study. Future studies could expand the study by surveying foreign talents in other EU countries as well as including other dimensions besides local language mastery. Paper Type: Empirical JEL Сlassіfіcatіon: F22, I23, J24, J49

Purpose: This article takes a critical look at the reality of corporate social responsibility (CSR( in time of crisis and tries to set the features of the future of CSR post Covid-19 crisis by indicating its potentials and limitations and how evolving post-Covid corporate practices may lead towards a new approach to set the new normal phase. Findings: The crisis has shown that CSR has played a leading role, and the dramatic consequences of the crisis could have been more drastic if companies had confined themselves to their classic role of profit-making producer. In our conceptual model, for implementing the new CSR approach, we focused on a number of repercussions in terms of organizational management in order to implement a post-Covid CSR behavior. Theoretical Implications: Grounded on the review of the literature published during the pandemic, a critical look at the positioning of CSR in times of crisis has been by indicating the importance of a number of factors supporting companies’ organizational management. Practical Implications: the article reflects the importance of delimitating the major factors that help companies for overcoming new challenges such as resilience, supply chains, public health and corporate responsibility in the digital juncture. Originality/Value: This study provides a comprehensive framework of CSR practices in times of crisis, as a lever of corporate governance, by tracing the new components of CSR approach and the new definition of CSR as a business model. Research Limitations/Future Research: This paper offers important implications for future empirical research in order to investigate the dimensions highlighted in our model as “CSR approach in the new normal phase”. Researches exploring how businesses can use CSR to positively influence public health are at the top of priorities for scholars to give evidence of the importance of Public health as a new dimension of CSR named “Corporate Public Health Responsibility”

The purpose of the study: to establish the possibility of using the indicator of the inversion of the difference in the yield curve of 10-year and 2-year US Treasury bonds to determine the current phase of the stock market, predict the future direction of market movement and to improve the efficiency of managerial investment decisions. Design/method/research plan: the following methods were used when writing the paper: empirical – to carry out experimental checks of the revealed regularities; graphic - for a visual presentation of research results; systematization and generalization - for generalization of scientific concepts, developments, and proposals; statistical - to implement a quantitative approach to studying data. The US stock market was chosen as the base for research. The research was carried out by statistical processing of data on the value of the indicator of the inversion of the yield curve difference of 10-year and 2-year US Treasury bonds and the Standard & Poor's stock market index - 500 for the period from 1989 to 2022. Research results: It has been established that the indicator of the difference of the yield curve of 2-year and 10-year US Treasury bonds is a fairly reliable tool for determining the approaching recession in the economy, but at the same time it is not possible to determine the exact time of the recession. It is shown that this indicator is expedient to use for early warning about a possible fall in international stock markets. At the same time, it was found that not every inversion of the yield curve is followed by a fall in the stock market, but every fall is preceded by an inversion. It was noted that the current dynamics of the yield curve are signaling a possible significant drop in the US stock market in the near future. The theoretical significance of the research: establishing the peculiarities of the indicator of the inversion of the yield curve difference of 10-year and 2-year US Treasury bonds in the conditions of the modern economy The practical significance of the research: The practical application of the research results will allow us to more accurately determine the current phase of the international stock markets and receive early signals about the future decline of the markets, which will contribute to increasing investment efficiency. Originality / value / scientific novelty of the study: This study expands knowledge about the peculiarities of the use of the indicator of the yield curve difference of 2-year and 10-year US Treasury bonds when determining the likely onset of a recession in the economy and the possibility of a fall in international stock markets, offers an updated model of the use of this indicator when forecasting the direction of movement of international stock markets. The results of the research may be of interest to specialists who work in the field of investing in international financial markets. Prospects for further research/research limitations: The results of the work presented in this article create a basis for conducting similar research for the possibility of using other indicators in order to increase the accuracy of establishing the moment of recession in the economy or the beginning of a fall in international financial markets. From the author's point of view, first of all, such indicators as the movement of gold prices, the dynamics of changes in the Fed's discount rate, and Buffett’s indicator should be studied. This will make it possible to develop an effective application mechanism for making investment decisions and will contribute to increasing investment efficiency. Type of article: empirical. JEL Classification: E44, F21, G15

Purpose: The aim of this study is to analyze the effects of public and private sector investments on gross domestic product (GDP) and employment econometrically with the panel data method in order to determine the efficiency of investments in Turkey. Design/Method/Approach: In the study, the possible effects of public and private sector investments on GDP and employment in Turkey are examined by dividing them into agricultural and non-agricultural sectors. Since the data of various sectors within a certain time period will be used, time series and horizontal cross-sectional data will be analyzed using the panel data method, which allows them to be used together. Four different models are created in the research. Among them, the effects of public investment expenditures on GDP in the period 2004-2020 in Model 1, private investment expenditures on GDP in the same period in Model 2, public investment expenditures on employment in the period 2014-2021 in Model 3 and private investment expenditures on employment data in Model 4 will be investigated. Findings: The results obtained from the analyses show that public and private sector investments have a significant and positive impact on GDP and employment in Turkey. Practical Implications: It is generally accepted in the public finance literature that investments will positively affect economic growth, production level, employment and regional development if they are used in productive areas. Originality/Value: What makes this study different from others is that the relationship of public and private sector investments with both GDP and employment is analyzed separately. In this way, a comparison can be made from point of public and private sector investments in Turkey in terms of the contribution of investments to both GDP and employment, and an answer can be sought to the question of how correct the policy of increasing the share of the private sector in investments, especially in recent years, is in Turkey. Research Limitations/Future Research: This study will make a significant contribution to the literature on the economic effects of public and private sector investments. Disclaimer: This article was produced from a doctoral thesis. Paper type: Empirical JEL Classification Codes: H54, E22, E01, E24

Purpose: This study is aimed at explaining the factors that influence a person to decide to use TikTok in the Jabodetebek (Jakarta-Bogor-Depok-Tangerang-Bekasi) area. This study also uses the variables of self-efficacy, utilitarian value, hedonic value, information sharing, trust, and decision-making. Design/Method/Approach (only for empirical papers): Quantitative approaches and explanatory research are used in this study. Respondents were consumers who used the TikTok application in the Jabodetabek area to determine the number of samples. The present study uses non-probability sampling and convenience sampling techniques with 252 respondents. Data collection methods used questionnaires, and data were analyzed using Exploratory Factor Analysis (EFA) and Structural Equation Modelling (SEM) the method with the help of AMOS 24. Findings: The findings of this study indicate that self-efficacy and hedonic value positively affect trust, and trust positively affects information sharing and decision-making. Nevertheless, the results of this study also explain that self-efficacy does not affect information sharing. The utilitarian value does not significantly affect trust, and information sharing does not affect decision-making. Practical implications: Social media service providers should focus on the influence of information sharing and decision-making in the TikTok application, namely trust. One example is making efforts to improve consumer trust by protecting the personal information which consumers provide on social networking sites and developing the TikTok application as advertising for business. This study can be used as a reference for advertisers when choosing advertising media in the TikTok application because hedonic values influence trust in the TikTok application. Advertisers are advised to promote products by providing hedonic value, such as TikTok dance. Originality/Value: The use of the TikTok application is a trend that is currently popular. We tried to perform this research by using a dependent variable of decision-making that is not easy to find and is used in marketing studies.

Purpose: This study aims at assessing the determinants of Social Media Marketing in small, medium and micro enterprises (SMMEs) during the Covid 19 pandemic. Design / Method / Approach: The study seeks to understand the viewpoints and motives for employing social media campaigns. Thus, a structured quantitative questionnaire was provided to 150 respondents to assess social media marketing in their firms, using convenience sampling. A descriptive analysis of data was undertaken using the SPSS. Findings: The study's findings showed that most respondents agreed with items related to Social Media Marketing’s facilitating conditions, perceived ease of use, perceived usefulness and cost implications. Theoretical Implications: The study contributes to the extant literature on Social Media Marketing during the Covid-19 pandemic in the developing world, wherein poor infrastructure, bureaucracy and culture play an important role in business performance. Practical Implications: SMME owners and managers should encourage their employees and customers to use social media regularly in order to drive traffic towards the business. Originality / Value: The study is unique as it analyses Social Media Marketing during a turbulent time in which the Covid-19 pandemic is wreaking havoc on economies globally. Research Limitations / Future Research: Researchers should consider analysing the effect of Covid-19's lockdown restrictions on specific sectors in an attempt to facilitate tailor-made solutions to the problem. Paper type: Empirical

Purpose: This study aims to analyze the evaluation of human resources in managing food barns and how to maximize human resources in managing food barns as a form of service to meet community needs during a pandemic. Design/Method/Approach: The research method uses a literature review study design and a descriptive qualitative approaching method. Findings: The results of the research show that in order to improve the effectiveness of human resources, it can be based on technology and information. As well as optimizing human resources, it can be done through trainings that require community and government participation. Originality/Value: The results of the research show that in order to improve the effectiveness of human resources, it can be based on technology and information. As well as optimizing human resources, it can be done through trainings that require community and government participation. Research Limitations/Future Research: Further research to analyze options to optimize human resources in food barn management. Paper type: Empirical

Purpose: The purpose of the study is to help firms use strategy as an important tool helping both management and employees in control and evaluation of whether or not the institution’s objectives are met. Design / Method / Approach: The researcher used an exploratory study design, and the data was collected through organised interviews via telephone to gather everything that is relevant for the study. Qualitative data collected was thereafter analysed by finding out similarities and differences among the responses collected from different institutions and conclusions made. Theoretical Implications: Strategic fit theory was used to analyse the performance of each parastatal. The researcher then presented the data using a descriptive approach by the use of illustrative quotes. Practical Implications: The performance of parastatals is good with both employees and consumers reporting high levels of satisfaction. Originality / Value: To achieve any organizational goals, a parastatal needs to plan, formulate and implement. The document is to encourage top management in parastatals to practice strategic management as it will have a positive impact on performance in parastatals in Kenya. Research Limitations / Future Research: Like many research studies, a small group of 14 parastatals was examined, and conclusions were made basing on the findings from this sample. This brought about a generalization that was applied to all other subjects in the field. This generalization appeared somewhat unfair judgement about other parastatals from where participants were not selected because different institutions may have different cultures and levels of professionalism, practice and performance when it comes to matters of strategic management. Paper type: Empirical

Purpose: To determine how huge the influence of the role of internal audit, leadership effectiveness, and organizational culture on the effectiveness of risk management is. Design / Method / Approach: This study uses an explanatory research method with a quantitative approach. Findings: The results of this study explain that effectiveness of risk management is needed in organizations to achieve organizational goals, especially those related to the role of internal audit, leadership effectiveness, and organizational culture. Practical Implications: This study obtained the results which show that internal audit, leadership effectiveness, and organizational culture have a significant effect on the effectiveness of risk management. Originality / Value: The originality of this research lies in the dimensions and indicators used to make research questionnaires which were distributed to respondents. Research Limitations / Future Research: The data collection technique used a survey method at private universities in Bandung and Cimahi which were registered in the List of Higher Education Region IV only. Paper type: Empirical

Purpose: This research was conducted to analyze the extent to which online customer reviews (OCRs) can stimulate investment backers as a strategy to increase crowdfunding investment. Design / Method / Approach: This research is quantitative. Natural language processing (NLP) processes review text documents based on linguistic study, a lexicon-based method is used for sentiment analysis classification based on polarity score (pros and cons), while Multiple linear regression forms a model or relationship between online customer reviews and crowdfunding investments. OCRs consisting of numeric and text features were collected from one hundred technology products (3D printing, drones, cameras, wearables) on Kickstarter.com. Findings: The study results show that, in addition to positive reviews, the number of comments and the number of sentiment reviews can increase consumer interest in investing in technology products on the crowdfunding platform. Moreover, positive reviews have the most positive effect on crowdfunding investments. Practical Implications: The study results are expected to be used for startup business, especially technology products as a strategy to increase funding investment on a reward-based crowdfunding platform. Startups can take advantage of online customer reviews as one of important factors in stimulating potential backers and backers to invest. Social implications: The strategy of utilizing online customer reviews can be used especially for technology product-based startup business to get funding support as a resource in completing a product development stage. Originality / Value: The novelty of this research is that it focuses on a technological product development stage, product campaigns on a reward-based crowdfunding platform, considering online customer reviews through sentimental (online reviews) and numerical characteristics (number of comments, number of sentiment reviews) simultaneously as a strategy to increase investment. Research Limitations / Future Research: This study has some limitations as it used only online customer reviews as an attribute that affects crowdfunding investment. Future research is expected to explore online customer reviews to determine important attributes (unique words) as consideration for strategies to increase crowdfunding investment. Paper type: Empirical

Purpose: The study sought to examine the contribution of managerial competencies with indicators namely leadership, employee development, decision making, succession planning and governance on the performance of the furniture manufacturing sector with firm size and firm age as moderating variable. Design/Method/Approach: The study adopted a descriptive and explanatory research design of which a sample of 280 licensed firms was randomly selected. Structured questionnaires were distributed to the managers and a factor analysis was used to reduce the number of variables and establish the underlying constructs while analysis of moments of structures was applied to develop theory. Findings: The study found that managerial competencies and firm performance had a positive and statistically significant contribution. The moderating effect of firm size and age on firm performance was found negative predicting that the variable has no moderating influence on the firm performance. Theoretical implications: This study concluded that to enhance firm’s performance measured in terms of profitability and growth there is need to manage and sustain firm performance based on leadership, employee development, decision-making succession planning and governance to create competitive advantage through effective strategy implementation process. Practical implications: This study will not only add value to the existing body of knowledge in strategic management practice but by pointing out that when implementing strategy, CEOs and senior managers should consider these factors in order to improve firm performance. Originality/Value: This study is unique in the sense that it provides an expansion of the conceptualization of managerial competencies framework. Research limitations/Future research: The study findings were solely based on the views of managers/owners and therefore, the results are prone to manager’s bias. Thus, more studies should incorporate other stakeholders namely consumers, suppliers and dealers. The study was only based on furniture manufacturing firms in eight counties and therefore, generalizability of the finding could be limited to only the eight Counties. Thus, more studies should be carried out to include other Counties making the study more national. Paper type – Empirical

Purpose: The objective of any change in public administrations is to improve their management system to provide a better service to the citizen user. This is how policy makers defend their political agendas. However, the effectiveness of the digital transformation of public services is not limited to the promulgation of laws but to their impact on the satisfaction of users of public administration and its perception by the public agent and the citizen. The objective of this article is to analyze the impact of digital transformation on the satisfaction of users of public administration, and more particularly of tax administration. Design / Method / Approach: This is an empirical study with a quantitative approach using a questionnaire administered to 107 taxpayers. We analyzed data through the structural equation method with SmartPls software to study the relationship between five sub-variables of digital transformation and user satisfaction. Originality / Value: The results show a significantly positive relationship between three sub-variables of digital transformation and user satisfaction: perceived ease of use, perceived usefulness, and website design. Research Limitations / Future Research: In addition, public administrations need to stay abreast of current trends in service digitalization. The success of the digitization of the administration is conditioned by the commitment and involvement of all stakeholders. This is with the view to providing quality services in real-time, thus meeting users' expectations. Paper type: Empirical

Purpose: This study focuses on identifying aspects that can influence the behavior of consumers who make purchases at thematic cafes in Malang. This study uses a thematic store atmosphere as an independent variable, impulse buying behavior as a dependent variable, as well as positive emotion and impulse buying tendency as mediating variables. Design / Method / Approach: Quantitative approaches and explanatory research are used in this study. The respondents in this study were consumers who had visited the thematic cafe in Malang city, and a purposive sampling technique with a total sample of 200 respondents was used to determine the number of samples. The data collection method used a questionnaire, and the data were analyzed by PLS-SEM. Findings: The findings of this study indicate that the thematic store atmosphere does not have a significant effect on impulse buying behavior. Meanwhile, positive emotion and impulse buying tendency were able to perfectly mediate the relationship between the thematic store atmosphere and impulse buying behavior. Practical Implications: A thematic cafe with an atmosphere designed according to the concept of a theme that is carried out very well can produce feelings of pleasure, excitement or comfort so that consumers feel like exploring or enjoying the atmosphere of the cafe so as to encourage unplanned purchases. Originality / Value: The thematic store atmosphere is based on the thematic cafe trend in the city of Malang. The researcher also tries to make this research more comprehensive by examining the relationship between an impulse buying tendency and positive emotion both of which are mediating variables. Paper type: Empirical

Purpose: The study aims to analyze and determine the competitive advantages of insurance companies in Ukraine in order to increase their competitiveness on the basis of economic and mathematical modeling. Approach/Findings: Detailed analysis of performance indicators of the leading insurance companies in Ukraine was carried out. Based on economic and mathematical modeling, their competitive advantages were calculated. Factors that most significantly affect the competitiveness of an insurance company were determined. Originality/Value: The study includes a holistic and systematic approach to determining the competitive advantages of insurance companies in the Ukrainian market based on factor analysis of their performance. This study provides additional opportunities for strategic management of a company. The proposed approach can be the basis for implementing simulation experiments of an insurance company to determine the most significant indicators of its work to increase competitiveness. Practical Implications: Model calculations, carried out in the work, made it possible to determine the position and opportunities of companies in the Ukrainian insurance market, factors that increase the competitiveness of insurance companies, as well as directions for improving their development strategies. Research Limitations/Future Research: Research prospects are associated with further improvement of indicators that are system-forming in determining competitive advantages of insurance companies in Ukraine. Paper type: Empirical

Purpose: To determine the current state of development of open science in the paradigm of open research data in Ukraine and the world, as well as to analyze the representation of Ukraine in the world research space, in terms of research data exchange. Design / Method / Research Approach: Methods of synthesis, logical and comparative analysis used to determine the dynamics of the number of research data journals and data files in the world, as well as to quantify the share of research data repositories in Ukraine and the world. Trend and bibliometric analysis were used to determine the share of publications with their open primary data; analysis of their thematic structures; identification of the main scientific clusters of such publications; research of geographic indicators and share of publications by research institutions. Findings: The study found a tendency to increase both the number of data logs and data files in Dryad (open data repository). The results of the analysis of the share of data repositories indexed in re3data (register of research data repositories) show that 51% of the total number are repositories of data from European countries, with Germany leading with 460 repositories, followed by the United Kingdom (302 repositories) and France (116 repositories). Ukraine has only 2 data repositories indexed in re3data. The trend of relevance of data exchange is confirmed by the increase of publications with data sets for the last 10 years (2011-2020) in 5 times. Research institutions and universities are the main sources of research data, which are mainly focused on the fields of knowledge in chemistry (23.3%); biochemistry, genetics and molecular biology (13.8%); medicine (12.9%). An analysis of the latest thematic groups formed on the basis of publications with data sets shows that there is a significant correlation between publications with open source data and COVID-19 studies. More than 50% of publications with datasets both in Ukraine and around the world are aimed at achieving the goal of SDG 3 Good Health. Theoretical Implications: It is substantiated that in Ukraine there is a need to implement specific tactical and strategic plans for open science and open access to research data. Practical Implications: The results of the study can be used to support decision-making in the management of research data at the macro and micro levels. Future Research: It should be noted that the righteous bibliometric analysis of the state of the dissemination of data underlying the research results did not include the assessment of quality indicators and compliance with the FAIR principles, because accessibility and reusability are fundamental components of open science, which may be an area for further research. Moreover, it is advisable to investigate the degree of influence of the disclosure of the data underlying the research result on economic indicators, as well as indicators of ratings of higher education, etc. Research Limitations: Since publications with datasets in Scopus-indexed journals became the information base of the analysis for our study, it can be assumed that the dataset did not include publications with datasets published in editions that the Scopus bibliographic database does not cover. Paper type: Theoretical

Purpose: To substantiate the place and role of the responsible investment in the structure of the stock exchange market. Methods: Structure-functional in order to form an idea of the structure of the stock exchange market, determining the place and role of responsible investment elements in the stock market organization; systematic analysis to identify current trends and patterns in the functioning of the socially responsible investment segment by geographical regions of the world; statistical and graphical methods for quantitative and visual presentation of the results of the stock market sectors analysis, represented by responsible investment elements. Findings: The definition of «responsible investment» and «stock market» has been clarified; a number of subjects, objects and forms of responsible investment, which are elements of the stock market, are singled out and substantiated; the generalization of activities of stock exchanges in the field of responsible investing is carried out; the dynamics of stock market sector indicators, which are represented by elements of responsible investment, are analyzed; key reporting standards used by stock exchanges in disclosing ESG issues are analyzed. Theoretical Implications: A comprehensive assessment of the functioning of socially responsible investment segment as part of the stock market is carried out, the place and role of responsible investing in the stock market structure are substantiated, which creates a basis for the development of effective measures to increase the stock market efficiency of Ukraine and its transformation into an effective and stable source of investment resources. Future Research: The results can be used in the context of further study of the stock market transformation in Ukraine on the basis of a socially responsible trajectory and fractal analysis. Paper Type: Theoretical. The study was performed within the state budget research «Fractal model of the stock market transformation in Ukraine: socially responsible investment to achieve the Sustainable Development Goals» № 0121U100473.

Purpose: Explore the current state, trends and development prospects of the global robotics market, especially the industrial robotics segment, as well as the service robots segment. Design/Method/Approach: Logical, statistical, and graphical methods were used; systemic, structural-functional, and comparative types of analysis. The specificity of the interdisciplinary research is expressed in the use of the methodology for graphical presentation of the life cycle of technologies and goods. Findings: The format for the use of “end-to-end” digital technologies, which include robotics, artificial intelligence and others, was determined, which leads to extreme changes in production and consumption and, in fact, marks the onset of a new technological order. It can be stated that a new cluster of innovations has been formed in the information technology industry, going beyond its limits, explosively transforming the sectors of the economy, the activities of the state and business, society and the world as a whole. The world markets for new technologies and goods are being formed, the composition and distribution of the roles of the participants in the global innovation system are changing. Modern concepts of innovative development of the world economy were studied, and a comparative analysis of methods for studying the markets of high-tech goods in various schools of economics was carried out. The authors outlined the features of the formation of the world robotics industry as a large technological system and assessed the place of the world market of robots in the world economy. The study contains the results of the work carried out to study the conditions and factors of the development of the global robotics market, as well as an overview of its geographical and corporate structure. In the scientific work, a study of the features of pricing in the robotics market and the specifics of creating and financing robotic projects was carried out. Theoretical Implications: A comprehensive assessment of the global robotics market was carried out and the leading vectors of its transformations and growth prospects were identified. Practical Implications: The obtained results of the study can be used as the basis for the formation of a corporate strategy for the development of individual companies and enterprises of industrial sectors of the world economy in order to accelerate innovative, technical and economic development in a durable format. Originality/Value: The features and components of the development of the world industrial robotics market have been investigated. The encouraging directions of robotization of the world economy are determined. Prospects for further research. The obtained results can be used in the context of the promising development of a national doctrine or policy of robotization and the development of digital robotic systems of industry in the countries of the world. Future Research: The obtained results can be used in the context of prospective development of national doctrine or policy of work and development of digitalized industrial systems of the world's countries. Paper type: Theoretical

Purpose: Research web-based idea management system (IMS) application benefits and their relations with different IMS types and how it is all related to the IMS results – idea quality, idea quantity and involvement. Design/Method/Approach: On the basis of a commercially available web-based IMS study and the analysis of cases of IMS use, the main benefits of IMS have been identified. The most typical benefits for the use of IMS have been verified by the survey. On the basis of a thematic analysis of the benefits, they are grouped together in advance in the thematic groups that were addressed. Data collection: the survey of 400 enterprises with a web-based IMS experience has been carried out. Data analysis: a descriptive statistics and MANOVA analysis have been utilized. Findings: The potential benefits of IMS in 4 main groups: the benefits of the idea management (IM) process, the benefits of innovation management, the benefits of cooperation, the benefits of general management have been determined. According to the MANOVA all groups of benefits have strong connections with all types of a web-based IMS. Originality/Value: This study fills the previously identified need to clarify the types of IMS and their impact on the results and benefits of IMS application. An academic contribution to the study: (1) it is the broadest survey-based study of the web-based IMS benefits; (2) two classifications of IMS have been applied; (3) it explores relations among results, benefits and IMD types. Practical contribution: the outcomes of the study will help companies to understand what results can be achieved using different types of IMS. Research limitations/Future research: This research opens avenues for the future research on a web-based IMS application in organizations exploring each of the benefit relations with the web-based IMS types. Paper type – empirical. JEL Сlassіfіcatіon: M190, M150, M110

Purpose: To substantiate the elements of a complex mechanism for adaptive business strategies implementation and to develop an algorithm for its operation in a digital environment. Findings: A hypothesis about the positive impact of global digitalization of business on the formation of an adaptive mechanism for managing the business strategy implementation. It is proved that in the digital environment the indicative tools and flexible methods of making managerial decisions are activated, the efficiency of functioning of the corresponding mechanisms increases. The author offers adaptive mechanism for managing the business strategy implementation in the conditions of digital environment, substantiates its components, determines the tools for environmental diagnostics, selection and implementation of adaptive strategies, and highlights the principles of operation and interconnection of the subsystems of the mechanism. The article reveals functions and tasks of the adaptive mechanism and offers the algorithm of its introduction in the conditions of the digital environment. Practical Implications: The results of the study can be used in the practice of management of modern economic entities in order to ensure management decisions and strategic development in the context of global digitalization of business. Originality/Value: For the first time, the author proposes the adaptive mechanism for managing the business strategy implementation in a digital environment and substantiates its components, functions, methods and tools. Future Research: Risk management of adaptive strategies, indicative technologies of diagnostics of digital environment, systematization of world experience of strategic adaptive management. Paper type: Theoretical

Purpose: To test the hypothesis of the relationship between the degree of business greening on the basis of a circular economy and indicators that determine the level of international tourism attractiveness of European countries in the context of sustainable tourism. Findings: The author puts forward a hypothesis about the existence of a stable relationship between the business greening degree, which based on the principles of a circular economy, and the level of tourist attractiveness of the country. Based on the analysis of the basic provisions of the circular economy concept and the principles of sustainable development, the author provides a theoretical substantiation of this relationship. The author testes the hypothesis by clustering European countries according to the Environmental Performance Index and, based on correlation analysis, determines a close relationship between economic and environmental indicators within each of the clusters. Calculations show that in some regions of Europe there is a positive impact of the spread of the circular economy on the intensification of migration flows to the country. Practical Implications: The results of the research can be used in the practice of international companies when justifying the feasibility of investments in circular projects and programs for the transition to environmental development of territories, as well as for public administration in the development of a positive tourist image of the country. Originality/Value: For the first time, the author proposes a methodological approach to assessing the tourist attractiveness of a country in the context of business greening based on a circular economy. Future Research: Image-making of territories based on a circular economy, systematization of world experience in tourist consumption greening, the formation of tourist clusters in countries with a high level of development of the circular economy. Paper type: Empirical

Purpose: It is impossible to meet the needs of customers when employees come and go, and it is costly to find new employees to recruit. The study aims to find ways to retain employees while also investigating why they are leaving. Design/Method/Approach: A descriptive-correlational methods of research in a quantitative design was used to determine correlation between variables. The study was highly accepted in terms of a Cronbach α = 0.988 which indicates an excellent index of reliability. Survey questionnaires served as a tool to draw facts about employees’ satisfaction and employees’ level of job performances in the accommodation sector. Findings: The study revealed the existing relationship between employee satisfaction and job performance in the accommodation sector. Based on the research findings, employee satisfaction was an important aspect that affected job performance and organizational success. Hence, the accommodation sector may leap at a chance of increasing employee satisfaction since it was the best predictor of job performance in the accommodation sector. Theoretical Implications: This paper expanded the body of research on employee satisfaction in relation to Herzberg Theory: (1) hygiene factors such as work environment, wage and benefits, and job security if not present at work will lead to dissatisfaction; (2) motivator factors such as career and personal work will increase employee satisfaction; (3) employee satisfaction mediates relationship with job performance; Originality/Value: This research can act efficiently through an enhanced human resource plan providing an optimal balance of human capital leading to increased productivity and retained quality employees. Research Limitations/Future Research: This research opens avenues for future research on dynamic capabilities in the hotel sector.

Purpose: Assesses the Influence of strategic positioning indicators namely customer orientation and competitor awareness on firm performance in the bottled water Industry, with sector standards as the moderating variable. Design/Method/Approach: This study adopted quantitative methodology and cross sectional explanatory study design of which a sample of 424 licensed bottled water firms were randomly selected. Structured questionnaires were distributed to the managers and factor analysis was used to reduce the number of variables and establish the underlying constructs, while analysis of moments of structures was applied to develop theory. Findings: It was found that there exists a positive and significant relationship among consumer orientation and competitor awareness on firm performance. The moderating effect of water sector standards on consumer orientation and firm performance was found to be statistically significant and operates fully or in part as a mediating variable in predicting the influence of competitor awareness on firm performance. Theoretical Implication: This study concluded that to enhance firms’ performance measured in terms of growth, there is need to manage and sustain consumers’ needs based on gender and age preferences, buying behavior as well as conducting market analysis and have internal capability to retaliate. Originality/value: This study will not only add value to the existing body of knowledge in strategic management, but will also address the application of strategic position in improving firm performance. Research limitations/Future research: Since the study was quantitative, there was risk of omitted variable and nonresponse bias, limited access to performance data and lack of previous research on the subject. Future research should extend to other categories of firms which have diverse decision processes and purchase intentions amongst consumers. Paper type: Empirical

Purpose – to develop a model of interaction between banks and insurance companies, allowing for a joint model assessment from the point of view of the possibility of sustainable operation and development. Findings. The article develops the theory of dynamic systems and develops a numerical method for solving the problem of assessing the results of interaction between banks and insurance companies based on a system of differential equations. The additive and multiplicative types of interaction are considered. The results of interaction are analyzed for various variants of the influence of the activities of the studied subjects. Practical implications. The proposed approach is applicable to assess the effectiveness of the used model of interaction between banks and insurance companies. Originality/Value. The author's model of interaction between banks and insurance companies is original. The model has no analogues in the scientific literature of the studied subject area. Research limitations/Future research. The study proposes a generalized dynamic model of interaction without specifying the content of variables and the procedure for determining the input parameters. Its description and application determine potential areas for further research. Paper type –theoretical.

Purpose: The insurmountable tensions and turmoil caused by the COVID-19 pandemic in welfare systems worldwide demand governmental as well as non-governmental support, especially from the volunteer sector, which can be a powerful resource for mitigating the pandemic’s impacts. To identify ways of mobilising the enormous human resources of the baby boomer generation in particular, whose members are currently on the brink of entering retirement, the factors that have enabled and restricted volunteer management during the pandemic in Tyrol, Austria are examined. Design/method/approach: Following a qualitative approach, the authors performed 27 problem-centred interviews with representative senior citizens, retirees and individuals about to retire and companies in Tyrol. The authors evaluated the data in qualitative content analysis. Findings: Self-determination, time flexibility, acceptance of volunteer work in one’s social network and previous personal experience with volunteering are key determinants of sustainable volunteer work amongst retirees. Companies and a well-established acquisition management strategy also play a significant role in promoting volunteer work. Practical implications and originality/value: The study involves a holistic analysis of volunteer work at the individual and organisational levels. By capturing the potential of e-volunteering and how it improves the capacities of classic face-to-face volunteer work, it can support the development of more resilient infrastructures for supporting volunteer work. Research limitations/future research: The interpretation of visual and non-verbal signals was difficult due to the use of phone and online interviews, and the results should not be generalised. Even so, our findings pave the way for future studies on mechanisms determining virtual volunteering and volunteer management. Paper type: Empirical