1. 멀티모달 AI 기반 Mobile 앱 UI/UX 모델 연구 (은행 앱의 고령 친화적 서비스를 중심으로).
- Author
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양은미 and 박대우
- Subjects
BUSINESS networks ,MOBILE banking industry ,OLDER people ,CITIZENS ,FEATURE extraction ,AUTOMATIC speech recognition - Abstract
With the expansion of online financial services due to the use of mobile phones, stores, stores and branches are closing. Banks are also reducing offline business networks and reorganizing the financial transaction environment through mobile banking. However, financial transactions are inconvenient for the elderly, who do not use online services. In this paper, multimodal AI technology is utilized for senior-friendly services in mobile banking apps. Research UI/UX aspects of mobile banking apps and present prototypes. Two authentication modes are used for non-face-to-face identity verification using multimodal AI technology: visual (face verification) and auditory (speaker verification). For face identification, we use the FaceMash ML solution based on the Mediapipe framework, and for speaker identification, we use d-vector, a speech feature extraction method, in a deep learning DNN model. If multimodal AI technology is reflected, it will be possible to realize a convenient and safe senior-friendly use environment and contribute to the development of senior citizens' financial capabilities. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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