5,968 results on '"e‑government"'
Search Results
2. Impact of e-government on citizen engagement: the role of government reputation and digital divide
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Tran Pham, Toan Khanh and Le Hoang Thuy To Nguyen, Quyen
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- 2024
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3. Examining the drivers and barriers to adoption of e-government services in Saudi Arabia
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Hasan, Asif, Alenazy, Amer Ali, Habib, Sufyan, and Husain, Shahid
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- 2024
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4. Does E-government curb corruption? The moderating role of national culture: a machine learning approach
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Belhaj Slimene, Senda, Borgi, Hela, and Ben Othman, Hakim
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- 2024
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5. Digital inclusivity: exploring e-government use among businesses in Ghana
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Acquah, Anthony
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- 2024
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6. Linking e-government development and quality of governance to trust in government: evidence from OECD member countries
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Alsaad, Abdallah, Alkhawaldeh, Abdelbaset, Elrehail, Hamzah, and Almomani, Rami
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- 2024
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7. E-government and petty corruption in public sector service delivery.
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Sadik-Zada, Elkhan Richard, Gatto, Andrea, and Niftiyev, Ibrahim
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INTERNET in public administration , *POLITICAL rights , *PUBLIC sector , *POLITICAL corruption , *PUBLIC administration - Abstract
The present inquiry addresses the nexus between the development of electronic government and corruption in the provision of public sector services in developing and transition economies. The study analyzes the potential contribution of electronic government in combating petty corruption within the framework of two superimposed principal-agent model and show that electronic government could potentially limit bureaucratic corruption. To address the research question empirically, the study applies random tobit and linear random effects panel estimators to a dataset made of 121 countries, which covers the time period between 2008 and 2018. Estimations reveal that the adoption of electronic government in the delivery of public sector services has been the central factor that contributed to the reduction of petty corruption in developing and transition economies. The level of per capita income, political rights, civil liberties and share of natural resources in gross exports also correspond with less bribery in the public sector service delivery. Furthermore, the study finds that a lower level of socio-economic development corresponds with a greater level of petty corruption. Hence, e-government presents one of the utmost opportunities for socio-economic development and offers solutions for the improvement of the efficiency and effectiveness of public administration. [ABSTRACT FROM AUTHOR]
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- 2024
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8. Digitally vulnerable populations' use of e-government services: inclusivity and access.
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Kim, Yeonkyung and Lee, Jooho
- Abstract
This study explores the utilisation of e-government services by digitally vulnerable individuals in South Korea. The research questions focus on understanding the current status of e-government use among digitally vulnerable populations, including the elderly, low-income, the disabled, and multi-cultural families, the level of inclusivity of e-government services for them, and the policy implications for improving access to these services. Using data from the 2021 National E-government Survey (NES) in South Korea, the study found that only a small percentage of digitally vulnerable populations are aware of e-government services and that most web-based and app-based information transaction, financial transaction, e-participation, and social welfare services are not inclusive for age and income level. However, the study also revealed that most web-based and app-based e-government services examined, except e-business services, provide inclusive services to the disabled and multi-cultural families. The study concludes with recommendations for policy makers to improve inclusivity and access to e-government services for digitally vulnerable populations. [ABSTRACT FROM AUTHOR]
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- 2024
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9. Implementation of e-Government and Artificial Intelligence in Polish Public Administration.
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Włodyka, Ewa Maria
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PUBLIC administration ,ARTIFICIAL intelligence ,PUBLIC sector ,CYBERTERRORISM ,RESEARCH questions - Abstract
The article is based on the methodological assumptions of political science and administration. In response to the research questions, it can be observed that Poland is a country where the government endeavors to comprehensively implement solutions in the field of e-administration. This includes aspects related to the legal system, e-administration services for citizens, recognition of cyber threats, and a comprehensive counteraction strategy (through training systems and normative solutions), acknowledging the necessity of implementing AI in public administration. The article provides a comparative perspective on the development of e-administration in Poland as a part of Central and Eastern Europe. It analyzes Poland as a country that, while not a leader in the digitization of public administration, is not lagging behind in the implementation of new technologies in the public sector. Simultaneously, the paper may serve as a contribution to further in-depth research in this field. [ABSTRACT FROM AUTHOR]
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- 2024
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10. STRATEGIC PLANNING AND ITS RELATIONSHIP WITH E-GOVERNMENT: A SYSTEMATIC LITERATURE REVIEW.
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Chumbiauca-Castillo, Julio
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PUBLIC services ,INTERNET in public administration ,DIGITAL transformation ,STRATEGIC planning ,DIGITAL technology - Abstract
Copyright of International Journal of Professional Business Review (JPBReview) is the property of Open Access Publications LLC and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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- 2024
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11. The Role of Governance Supported by Cybersecurity in Reducing Financial and Administrative Corruption in Public Institutions in Jordan.
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Almajali, Mohmmad Husien, Alshanty, Ahmad Ghazi, althnaibat, Osaid hasan, and ALmahasnah, Medyen Jamal
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Administrative and financial corruption constitutes one of the most important challenges that face public institutions, especially in developing countries such as Jordan. It negatively affects their reputation towards people that they control over ways which may lead to erosion and cessation of legitimacy. Such issue has even been exacerbated with the propagation of e-government initiatives as well as ICT-based public services. In the fight against corruption, effective governance with a focus on transparency and accountability are critical in tandem with adherence to the rule of law. Jordan anti-corruption activities here range from institutional reform to capacity building and enforcement of anticorruption measures. This article takes a closer look at how governance, supported by cyber security mechanisms is able to reduce corruption within the public sector in Jordan. It checks if auditors are aware of contemporary control systems and evaluates the influence cybersecurity has on improving internal controls and audit activities. This reveals the endemic corruption in Jordan and identifies some of the root causes: weak internal controls, deficient accounting systems, inadequate penalties, low salaries and waste. These findings are valuable for academics, public sector managers and policy makers. [ABSTRACT FROM AUTHOR]
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- 2024
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12. Accessibility Design Issues beyond the Standards of Government e-Services for People with Low Vision.
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Sala, Aritz, Arrue, Myriam, Pérez, J. Eduardo, Espín-Tello, Sandra M., and Moreno, Lourdes
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WEB accessibility , *ELECTRONIC services , *ASSISTIVE technology , *VISION testing , *DESIGN services , *LOW vision - Abstract
Governments have been investing considerable resources into making their services to citizens available through the Internet. However, people face barriers when accessing these e-services. Barriers affect people with disabilities to a greater extent. Taking into account the accessibility-in-use in addition to the required standards while designing these services would mitigate some of these issues. In this work, five e-services from the Spanish government were selected from among the most used ones and tested with fifteen participants, of whom ten participants belong to the group of people with low vision. Different qualitative and quantitative measures were analyzed to determine whether participants with low vision had more difficulties performing the tasks and to identify the design issues required to achieve improvement. The results highlighted some issues to be incorporated into the complexity and cognitive accessibility evaluations of e-services to anticipate difficulties (e.g., error prompting/prevention mechanisms). In addition, contributions to existing accessibility standards are proposed to be considered in the design of the e-services. [ABSTRACT FROM AUTHOR]
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- 2024
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13. Citizens' Perception of Digital Public Services: A Case Study among Romanian Citizens.
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Popescu, Mirona Ana Maria, Barbu, Andreea, Moiceanu, Georgiana, Costea-Marcu, Iustina-Cristina, Militaru, Gheorghe, and Simion, Petronela Cristina
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PUBLIC services ,DIGITAL transformation ,PUBLIC opinion ,DIGITAL technology ,BIBLIOMETRICS - Abstract
Digital transformation has become a topic of interest since public institutions digitalize their processes to improve efficiency, while citizens wish to solve their issues through online platforms. Even if this topic is a priority, the Digital Economy and Society Index reveals that digital public services from UE are under 30% development and implementation. This paper presents the current research made on digital public services and the perspective of Romanian citizens on the adoption of these platforms. The authors conduct bibliometric research to highlight the current progress and concerns. Furthermore, a quantitative analysis is made to determine the perception of Romanian citizens on digital public services and the factors that influence their decision to use them instead of traditional methods. According to the bibliometric analysis, 23 countries showed a raised interest for digital public services after 2020, which was a crucial moment that pushed digitalization among public institutions. Although Romanian citizens are aware of the benefits brought by digital public services, they encounter issues in terms of lack of information and technical support, knowledge, data security, and the complexity of these platforms. Therefore, the government should implement an integrated approach that considers cultural values as well as reliable and accessible digital solutions. [ABSTRACT FROM AUTHOR]
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- 2024
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14. The contingent role of state capacity on the impact of e-government on environmental sustainability in developing countries.
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Banda, Lloyd George and Du Plessis, Davy Julian
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GREENHOUSE gas mitigation ,SUSTAINABILITY ,ECOLOGICAL impact ,CARBON emissions ,MOMENTS method (Statistics) ,DEVELOPING countries - Abstract
E-government is a prominent approach in environmental sustainability as it brings various arrangements that allow for the mitigation of greenhouse gas emissions. The article explores two main objectives. Firstly, the direct impact of e-government on ecological sustainability and secondly, whether e-government enhances environmental sustainability indirectly by improving state capacity. By understanding this nexus, we believe that states in LDCs will seek to explore the maximum potential benefits of ICTs in government operations to establish a more responsive, open, and people-oriented government. The paper utilizes a balanced macro-panel sample of 45 United Nations classified least developed countries from 2003 to 2022. To ensure the reliability of empirical findings, three econometric methods--system generalized methods of moments (GMM), instrumental variable GMM (IV-GMM), and bootstrap ordinary least squares (BOLS) are employed. The results of the entire sample model reveal several key findings. These findings are that e-government development has a direct and positive impact on environmental sustainability, secondly state capacity negatively influences ecological sustainability, and lastly e-government development indirectly affects environmental sustainability by enhancing state capacity. Additionally, intriguing sub-sample findings for least developed countries in Africa and Asia are observed, with notable lessons from the latter, where environmental performance is improving at the expense of a high volume of carbon emissions. However, these overall findings underscore the importance of considering how governments can address environmental sustainability requirements by managing e-government programs and enacting responsible ICT-enabled transformations. [ABSTRACT FROM AUTHOR]
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- 2024
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15. Understanding E-Government Services Usage Continuance: The Role of Service Quality and Habit.
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Mamakou, Xenia J. and Cohen, Sandra
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CITIZENS ,INTERNET in public administration ,INFORMATION storage & retrieval systems ,HABIT ,INTENTION - Abstract
In this study, we examine the citizens' continuance intention to use e-government services after adoption. We develop a post-acceptance Information Systems continuance extended model by integrating service quality through the e-GovQual model, and habit. Our results provide corroborative evidence that the inclusion of service quality gives better results than the original model and habit has a strong influence on citizens' continuance intention regarding e-government services usage both directly and indirectly through moderating and mediating effects. [ABSTRACT FROM AUTHOR]
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- 2024
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16. E-Human resources management model in smart city management (In the light of e-government requirements)
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Behnoush Jovari
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e-human resources management ,smart city ,e-government ,e-urban services ,mixed research method ,Business records management ,HF5735-5746 ,Economics as a science ,HB71-74 - Abstract
The present study aimed to provide a model of E-Human Resources Management in the context of E-Government requirements while analyzing the state of E- Urban services. This research، which was conducted in a mixed method، while defining the problematic situation that included the identification and application of role-playing requirements in the field of e-human resources management, e-government, e- urban services،e- municipality، requirements، meta-synthesis of modern scientific research was conducted based on the Sandelowski and Barroso method during 2023 to 2024 in the qualitative part of the research. The conceptual model was designed based on the thematic analysis. In the quantitative part of the research، human resources specialists as a statistical population were surveyed. For this purpose، a researcher-made questionnaire was used. Based on the Kaiser-Meyer-Olkin Measure of Sampling Adequacy at a significance level of zero and degree of freedom of one، the correlations among the data were obtained for factor analysis at the %99 confidence level. As a result, the research hypotheses were confirmed. Based on the results of Friedman's test, the most influential was related to electronic participation. Then، the practical suggestions of the research were presented. This study also concentrates on the good practices to overcome the challenges. Furthermore، this study can be used in future research for solving real-time challenges of e-government.
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- 2024
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17. General Considerations and Perspectives on New Artificial Intelligence (AI) Systems. Influence of AI Systems in the Area of Criminal Liability for Breaches of Integrity Rules in Public Office
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Carmen Lorena VLĂDUȚ
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artificial intelligence ,public integrity ,e-government ,data control ,ai risks ,ai benefits ,justice ,integrity breaches ,accountability ,transparency ,ethics. ,Law in general. Comparative and uniform law. Jurisprudence ,K1-7720 - Abstract
Artificial intelligence systems are being used in various areas such as e-commerce, e-government and e-advertising, mainly because of their efficiency and ability to provide fast access to services. However, AI uses a massive amount of data, raising concerns about the privacy and control of this data held by large corporations or government entities. Although there are some risks associated with AI, such as discrimination in AI algorithms and over-reliance on technology, there are also many benefits to be gained from using these systems: automating administrative processes, providing assistance and support to citizens, data analysis and personalised decision-making etc. To maximise benefits and minimise risks, responsible control and management of AI data and systems is required. The integration of artificial intelligence in e-government and in the detection of breaches of the integrity of public functions may prove useful, but it must be accompanied by measures to ensure respect for human rights, data protection, discrimination and the avoidance of violations.
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- 2024
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18. The Role of E-Government in Public Services: A Bibliometric Analysis
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Didin Didin, Haedar Akib, Ahmad Wahidiyat Haedar, and Alexsander Yandra
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bibliometric analysis ,e-government ,public services ,Political institutions and public administration (General) ,JF20-2112 - Abstract
This research investigates the pivotal role of e-government in public services through the lens of bibliometric analysis, employing the Biblioshiny tool for comprehensive bibliometric evaluation. E-government, a transformative force in contemporary public administration, involves the use of electronic platforms to deliver government services to citizens. The study employs bibliometric analysis to systematically examine and quantify the scholarly output, trends, and patterns in research related to the role of e-government in public services. The research leverages Biblioshiny, a sophisticated bibliometric analysis tool, to conduct an in-depth examination of a diverse range of publications. This tool facilitates the extraction of valuable insights from academic literature, shedding light on key thematic areas, prolific authors, and publication trends over specified periods. By employing bibliometric analysis, the study aims to provide a comprehensive overview of the intellectual landscape surrounding e-government in public services. The findings of this research are expected to contribute significantly to the understanding of the scholarly discourse on the role of e-government in public services. By utilizing bibliometric analysis, the study aims to identify gaps in existing research, highlight areas of prolific academic activity, and provide insights that can inform future research directions and policy considerations in the realm of e-government. Ultimately, this research endeavours to offer a nuanced and data-driven perspective on the evolving landscape of e-government and its impact on shaping effective and citizen-centric public services, thereby enhancing the efficiency, transparency, and accessibility of government operations and interactions with the public.
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- 2024
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19. E-GOVERNMENT AND BUSINESS DYNAMICS IN MANUFACTURING.
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VOJINIĆ, Perica, BEČIĆ, Marija, and SVILOKOS, Tonći
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INTERNET in public administration ,MANUFACTURING processes ,DIGITAL technology ,ECONOMIC activity ,ECONOMIC development ,ARTIFICIAL intelligence - Abstract
New business creation leads to commercialization of high-quality innovations, economic growth, and job creation. Therefore, government's decisions to support entry of new firms in the economy through the development of e-government can have a significant impact on economic growth and business dynamics. EU Single Digital Market Initiative fosters the implementation of digital technologies in all aspects of the economy. Many EU countries have developed national e-government strategies that outline their goals, priorities, and actions for the digitalization of public services. E-government development index confirms that efforts showing the constant increase in digitalization across EU countries. From the standpoint of the entrepreneur, starting a business in a digital environment should be easier, faster, and cheaper. Contemporary research is increasingly focusing on the connection between changes in the market environment and the application of digital technologies. However, there is a lack of research focused on the relationship between the impacts of e-government development and business dynamics. In this paper, we attempt to fill this gap and investigate the influence of the development of e-government on the dynamics of the birth and death rates of firms in manufacturing. We use a panel data structure comprising 18 countries for the period from 2015 to 2021 with data taken from Eurostat, OECD, and UN databases. Given the structure of the available macroeconomic data, we apply panel data modelling. The results suggest that e-government development has a positive impact on the firms' birth rate, but no influence on the death rate. [ABSTRACT FROM AUTHOR]
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- 2024
20. Key factors influencing the e-government adoption: a systematic literature review
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Aleisa, Noura
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- 2024
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21. Analysis of e-government and digital society indicators over the years: a comparative study of the EU member states
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Lnenicka, Martin, Luterek, Mariusz, and Majo, Lorraine Tinashe
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- 2024
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22. DİJİTAL GÖZETİM ÇAĞINDA PANOPTİKON: KAZAKİSTAN CUMHURİYETİ ELEKTRONİK HÜKÜMETİ PORTALI (EGOV.KZ)
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Ruslan Begen
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gözetim ,panoptikon ,kazakistan cumhuriyeti ,elektronik hükümet ,e-devlet ,e-gov.kz ,surveillance ,panopticon ,republic of kazakhstan ,electronic government ,e-government ,Communication. Mass media ,P87-96 - Abstract
Modern çağın, “dijital ekonomi”ye dönüşmeye başlayan ekonomilerde, devletlerin işleyişini de değiştirmedeki etkisinin, dikkat çekici bir katkıya sahip olduğunu söylemek gerekir. Siyasi ve sosyal gücün e-Devlet imkanlarıyla, adeta bir devrimle, dijital yapıya dönüşmesi ifadesi bütüyle bir hayal veya abartı değildir. Gözetim, yüzyıllardan bu yana farklı yöntemler ile toplumlar üzerinde uygulanan pratikleri kapsamaktadır. Bu deneyimlerin temel amacı, mevcut otoritenin toplumu kontrol etme güdüsünden gelmektedir. Gelişen teknolojinin sağlamış olduğu imkanlar bu arzuyu daha da güçlü kılabilmiştir.Bu çalışmada gözetimin tarihsel akış içinde aldığı biçimlere değinildikten sonra, XX. yüzyılın son çeyreğinden itibaren ortaya çıkmaya başlayan dijital teknolojinin özellikle son 20 yılda gözetimin de dijitalleşmesine yol açtığına işaret edilmiştir. Bu çerçevede, gözetimin günümüzde panoptik biçiminin iç içe geçerek işlev gördüğünün altı çizilerek dijital gözetimin post modern kültür bağlamında sıradan hale gelmesine ve Kazakistan Cumhuriyeti Elektonik Hükümeti E-Gov Portalı’na genel bakış ve başarıları değerlendirilerek e-Devlet hizmetlerine dikkat çekilmiştir.
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- 2024
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23. Local Revenue, Capital Expenditure, and E-government Impact on the Financial Performance
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Annisa Tiara A'yun, Najmudin Najmudin, and Ekaningtyas Widiastuti
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capital expenditure ,e-government ,financial performance ,local revenue ,public finance ,Business ,HF5001-6182 - Abstract
The objective of this study is to analyze the impact of local revenue, e-government, and capital expenditure on the financial performance of local government and how e-government mediates the effect of local revenue on financial performance. The population of this study includes 29 regencies and 6 cities in the Central Java Province, Indonesia. The purposive sampling technique was utilized to compile 76 samples. Descriptive statistical analysis and partial least squares testing with structural equation modeling were used for data analysis. The results indicate that local revenue has no significant impact on financial performance, while e-government has a positive effect, and capital expenditure has a negative effect. Moreover, local revenue has a positive impact on e-government, and e-government mediates the effect of local revenue on local government financial performance. In conclusion, this study emphasizes the importance of establishing effective budgets to improve regional revenue and invest in e-government for local governments.
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- 2024
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24. Implementation of E-Government In Taxpayer Reporting Community of Lampung Province
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Malik, M. Ardiansyah, Agustuti Handayani, Masayu Nila Juwita, and Aulia Rahmawati
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digitalization ,e-government ,taxpayers ,lampung province ,Political institutions and public administration (General) ,JF20-2112 ,Social sciences (General) ,H1-99 - Abstract
Tax reporting is a manifestation of the obligations of citizens and the participation of taxpayers to directly and jointly carry out tax obligations for state financing and national development. The purpose of this study is to find out and understand how the application of information technology bases in government services (Electronic Government) is primarily in the use of e-Filing in the annual reporting of individual taxpayers in the Society of Lampung Province, Indonesia. The data analysis technique used in this study is a qualitative descriptive data analysis technique, namely a data analysis technique by describing the data obtained in its entirety, starting from the procedures for registration, reporting and electronic reporting proof documents at the Lampung Provincial Tax Office. The results of this study indicate the effectiveness of the use of e-Filing in the annual reporting of individual taxpayers, namely by system, tax reporting is more effective in terms of annual tax reporting and is more accurate because the technology system guides taxpayers in filling out Annual Tax Returns. Procedurally, tax reporting is easier because it fills in the Annual Tax Return in the form of a wizard and is faster because it can be done anywhere and anytime, namely 24 hours a day, 7 days a week because it utilizes the internet network.
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- 2024
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25. Digital Interactions with Public Authorities in Romania and other Eastern European Member States: A Predictive Model
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Liviu-Andrei TOADER, Dorel Mihai PARASCHIV, and Daniela Ioana MANEA
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e-government ,digital interactions ,public authorities ,eastern european member states ,Economics as a science ,HB71-74 ,Business records management ,HF5735-5746 - Abstract
E-government plays a vital part in the progress of countries in the European Union, especially in Eastern European Member States. It facilitates citizens, irrespective of their geographic location or socioeconomic status, in accessing government services and information, as well as participating in digital interactions with public authorities. The current paper analyses the evolution of e-government in Eastern European Member States in terms of the general populations’ ability to utilize the internet for downloading and submitting government official forms. Also, the current research paper aims to provide a predictive model of the evolution of digital interactions with public authorities in Romania by using time series data, specific statistical tests, and Holt's additive double exponential smoothing model for forecasting. The results suggest that Romania has potential for growth in digital interactions with public authorities and acknowledge the need for investments in digital literacy programs, simplification of administrative procedures, and improvement of regional digital infrastructure.
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- 2024
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26. Enhancing E-Government Services through State-of-the-Art, Modular, and Reproducible Architecture over Large Language Models.
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Papageorgiou, George, Sarlis, Vangelis, Maragoudakis, Manolis, and Tjortjis, Christos
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GENERATIVE artificial intelligence ,LANGUAGE models ,ARTIFICIAL intelligence ,COMPUTATIONAL linguistics ,ELECTRONIC data processing - Abstract
Integrating Large Language Models (LLMs) into e-government applications has the potential to improve public service delivery through advanced data processing and automation. This paper explores critical aspects of a modular and reproducible architecture based on Retrieval-Augmented Generation (RAG) for deploying LLM-based assistants within e-government systems. By examining current practices and challenges, we propose a framework ensuring that Artificial Intelligence (AI) systems are modular and reproducible, essential for maintaining scalability, transparency, and ethical standards. Our approach utilizing Haystack demonstrates a complete multi-agent Generative AI (GAI) virtual assistant that facilitates scalability and reproducibility by allowing individual components to be independently scaled. This research focuses on a comprehensive review of the existing literature and presents case study examples to demonstrate how such an architecture can enhance public service operations. This framework provides a valuable case study for researchers, policymakers, and practitioners interested in exploring the integration of advanced computational linguistics and LLMs into e-government services, although it could benefit from further empirical validation. [ABSTRACT FROM AUTHOR]
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- 2024
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27. Examining Challenges and Prospects Associated with Implementing Legal Protections for Electronic Governances: A Generic Perspective from Developing Country.
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Yousef Gharaibeh, Zaid Ibrahim, Faleh Alazzam, Farouq Ahmad, Salih, Ali Jabbar, and Rabbo Aldrou, Khaled Khalaf Abed
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- *
INFORMATION & communication technologies , *ARTIFICIAL intelligence , *INTERNET in public administration , *PUBLIC institutions , *INTERNET - Abstract
On a worldwide scale, information and communication technologies are undergoing fundamental shifts, and research has been done to investigate the mechanisms between e-government and e-governance in light of these informational and technological shifts. There have been many discussions about different e-governance case studies, and the distinctions between e-governance and e-government, as well as their respective benefits, have been aptly investigated from the point of view of government implementation. This current paper also focuses on deploying an e-governance mechanism and addressing the difficulties and constraints involved. Finally, practical problems regarding the adoption of e-governance have been addressed by online administration and Internet legislation. Future research has to focus on legitimate challenges and how they statistically relate to e-governance and artificial intelligence in various public and commercial institutions. [ABSTRACT FROM AUTHOR]
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- 2024
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28. Bridging Culture and Technology: A Study of E-Government Adoption.
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Marchiori, Danilo Magno, Mainardes, Emerson Wagner, and de Ascensão Gouveia Rodrigues, Ricardo José
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ELECTRONIC services , *STRUCTURAL equation modeling , *INTERNET in public administration , *INDIVIDUALISM - Abstract
The goal of this study was to check the direct and moderating effects of the dimensions of the national culture, based on the Cultural Dimensions Theory, about the offer of E-Government services. The direct effect of the technological infrastructure installed in the countries on their E-Government levels was also tested. Data from 55 countries were analyzed and indicated technological infrastructure and individualism are direct antecedents of E-Government. This research shows policymakers and practitioners should prioritize the enhancement of technological infrastructure and consider the cultural orientation of individualism in their strategies to promote the adoption and efficiency of E-Government services. [ABSTRACT FROM AUTHOR]
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- 2024
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29. The Role of Organizational Culture in Cybersecurity Readiness: An Empirical Study of the Jordanian Ministry of Justice.
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ALLAHAWIAH, Sattam, ALTARAWNEH, Haroon, and AL-HAJAYA, Mervat
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CORPORATE culture ,EMPLOYEE psychology ,ORGANIZATIONAL justice ,CYBERCULTURE ,PUBLIC sector - Abstract
This paper investigates the impact of organizational culture on cybersecurity in the Jordanian e-government, using the Ministry of Justice as a model. A questionnaire was distributed to 118 employees to evaluate perceptions of cultural dimensions like values, norms, and empowerment as well as cybersecurity factors like confidentiality, privacy, and enforcement. The Statistical Package for the Social Sciences (SPSS26) software was used for data analysis. Results from 97 valid responses showed a significant positive effect of organizational culture on cybersecurity. All cultural dimensions positively influenced cybersecurity, supporting a relationship between shared values/behaviors and cybersecurity policies and procedures. The findings provide insights for practitioners on leveraging organizational culture to improve cyber readiness in government contexts. This contributes new empirical evidence on connections between culture and cybersecurity in public sector organizations. It also suggests enhancing transparency, accountability, respect, and credibility among employees of Jordanian government departments. Furthermore, the study highlights the importance of leadership in encouraging and supporting an organizational culture that focuses on cybersecurity, through prioritizing roles, providing resources, and promoting awareness and training. [ABSTRACT FROM AUTHOR]
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- 2024
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30. Exploring E-Government Development Index as an Indicator of Sustainability in the Gulf Region.
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Younus, Muhammad, Purnomo, Eko Priyo, Nurmandi, Achmad, Hung, Chin-Fu, Anand, Prathivadi, and Khairunnisa, Tiara
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INTERNET in public administration ,SUSTAINABLE development - Abstract
The primary aim of this article is to assess the E-Government Development Index (EGDI) of Arab Gulf countries, and it elucidates the key obstacles impeding the progress of the Gulf countries in the e-government sector. The EGDI data for the Gulf countries have been obtained from the United Nations, and an online business intelligence tool has been utilized for visualization purposes to facilitate comprehension. The levels of indicators within EGDI have been examined upon effectively retrieving data and presenting it appropriately. The article discusses the key areas of improvement that require governments' attention in the Gulf countries to enhance their EGDI score. This can be leveraged to advance to global standards, offering their citizens optimal governance. Countries in the Gulf region must recognize that the e-government effort encompasses more than simply the transformation of governance and the provision of high-quality services. Instead, it entails aligning with global trends and effectively competing with other nations regarding developmental advancements. Countries must adhere to prevailing e-government trends to ensure alignment with global standards and expedite national advancement. [ABSTRACT FROM AUTHOR]
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- 2024
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31. Public Understanding of E-Government Transparency and Accountability and its Influence on Public Participation in Corruption Prevention.
- Author
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Arwaty, Dini, Latif, Dini Verdania, and Arsalan, Syakieb
- Subjects
POLITICAL corruption ,PUBLIC spaces ,PUBLIC administration ,FINANCIAL accountability ,FINANCIAL management - Abstract
Corruption cases in Indonesia are considered extraordinary crimes because they can impact many things. Corruption can have an impact on the country's economy, the welfare of citizens, the fulfillment of human rights, and access to the basic needs of citizens. The government has made various efforts such as transparency and accountability in state financial management which is useful for public funds. One way is through E Government. Ironically, the number of corruption cases has never disappeared. In order to effectively eradicate corruption, it is necessary to provide the widest possible space for public participation as control or supervision of government administration in the management of public funds. In order for supervision to be effective, the public needs to first clearly understand the concepts of accountability and transparency. The aim of this research is to determine the public's understanding of e-government accountability and transparency and its influence on public participation as supervisors of public funds managed by the government. This research is quantitative research. The results of this research can provide input in efforts to prevent corruption in Indonesia. The research results show that there is a relationship between public understanding of transparency and accountability and public participation in corruptıon prevention. [ABSTRACT FROM AUTHOR]
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- 2024
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32. Does the level of e‐government affect value‐added tax collection? A study conducted among the European Union Member States.
- Author
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Zídková, Hana, Arltová, Markéta, and Josková, Kateřina
- Subjects
TAX administration & procedure ,TAX evasion ,TAX collection ,FISCAL policy ,INTERNAL revenue - Abstract
Copyright of Policy & Internet is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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- 2024
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33. Citizens' Intention to Use E-Government Services in Local Government by Integrating UTAUT, TPB, and TAM Model.
- Author
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Afrizal, Dedy, Luthfi, Ahmad, Bin Wallang, Muslimin, Hildawati, and Kittipan Ekareesakul
- Subjects
INTERNET in public administration ,LOCAL government ,CIVIL service ,INFORMATION technology ,DIGITIZATION ,PUBLIC services - Abstract
In contemporary society, the widespread adoption of information and communication technologies has become integral to meeting daily needs. E-Government leverages these technologies to deliver efficient and secure services to citizens, particularly at the local government level. However, existing literature lacks comprehensive exploration into citizen preferences for utilizing e-government services, especially those offered by local governments. Addressing this gap, this study investigates citizen intentions to use e-government, focusing on the application system provided by local governments. Our research framework integrates three established models (UTAUT, TAM, and TPB) and employs empirical validation through a structured questionnaire. Data collection involved 97 respondents from diverse cities/regencies. Rigorous reliability and validity assessments were conducted on the questionnaire, with analysis performed using structural equation modeling (SEM). The findings underscore the significant influence of citizens' attitudes toward egovernment, shaped by factors such as effort expectancy, facilitating conditions, and perceived risk. Furthermore, a positive and significant relationship between attitude and Intention to use revealed. This research contributes to a deeper understanding of citizen behavior towards egovernment services, offering insights crucial for enhancing service delivery and citizen engagement at the local level. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
34. Managed transparency: Chinese government transparency.
- Author
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Lee, Yunsoo and Sun, Zongfeng
- Subjects
TRANSPARENCY in government ,GOVERNMENT accounting ,ECONOMIC development ,INTERNET in public administration - Abstract
There are few questions about the fact that China has achieved substantial strides in economic development over the last four decades. Nonetheless, many have cast doubts on its path of increasing transparency. Previous analyses on Chinese transparency have shed light on this issue in isolation. For this reason, we attempt to offer an integrated account of Chinese government transparency. Moreover, transparency involves various dimensions and types. For a complete understanding of transparency, therefore, considering diverse measures is critical. This article aims to provide a condensed overview of government transparency in China by considering various measures of transparency. To a certain extent, China has been successful in bringing greater transparency. Still, in many accounts, it cannot be said that the Chinese government has achieved sufficient progress in promoting transparency. [ABSTRACT FROM AUTHOR]
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- 2024
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35. The predictors of mobile government services adoption through social media: A case of Chinese citizens.
- Author
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Fu, Huijuan, Mensah, Isaac Kofi, Wang, Rui, Gui, Lin, Wang, Jinxuan, and Xiao, Zhiwu
- Subjects
PUBLIC services ,TECHNOLOGY Acceptance Model ,CITIZENS ,SOCIAL services ,SOCIAL innovation - Abstract
This research studied the factors accounting for Chinese citizens' behavioral adoption of mobile government services via social media platforms. Social media innovations have empowered governments to better interact and stay in touch with citizens, and thus understanding citizens' adoption of government services via social media will enable policymakers to leverage social media to better meet the service requirements of citizens. Drawing upon the Chinese mobile-government context, this research framework was made on the Technology Acceptance Model (TAM) while the analysis of data was completed with Smart PLS by the use of the SEM procedure. The analysis has surprisingly discovered that perceived usefulness (PU) does not predict the adoption of mobile government services through social media. However, perceived information quality was significant in determining both the PU and adoption behavior. It was also shown that factors such as perceived security, perceived mobility, trendiness, and interactivity were all significant determinants of both the perceived usefulness and adoption intention respectively. The research and managerial consequences of the study outcomes on m-government development and diffusion are thoroughly considered. [ABSTRACT FROM AUTHOR]
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- 2024
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36. Analysis of the Application of The Siks-ng Application at The Gunung Gabungan Village Office, Gomo Sub-District South Nias District.
- Author
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Zebua, Eben Haezer, Ndraha, Ayler Beniah, Lase, Delipiter, and Harefa, Peringatan
- Subjects
PUBLIC services ,AGE groups ,SOCIAL services ,DATA management ,INFORMATION storage & retrieval systems - Abstract
The purpose of this research is to analyze the application of the Next Generation Social Welfare Information System (SIKS-NG) in Gunung Gabungan Village, Gomo Sub-district, South Nias Regency, and identify the obstacles faced in its use. The research method used is qualitative, with data collection techniques through observation, interviews, library research, and documentation. This research involved village officials and users of the SIKS-NG application as key informants. The results showed that although the SIKS-NG application has the potential to improve the efficiency of community data management, various obstacles such as the lack of understanding of village officials, limited infrastructure, and human resource capacity issues hinder the optimization of application use. Direct observations and interviews with informants revealed that intensive training and improved technological infrastructure are needed to support the implementation of this application. Further discussion shows the importance of collaboration between central and local governments as well as support from educational institutions in developing the capacity of village officials. This study concludes that the implementation of SIKS-NG in Gunung Gabungan Village requires a systematic and sustainable approach to overcome various obstacles, as well as to ensure the sustainability and effectiveness of the application in improving public services. Recommendations are given for the development of more comprehensive training and improved infrastructure to support optimal use of the application. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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- View/download PDF
37. The Role of E-Government in Promoting Transparency during Service Delivery in South African Municipalities.
- Author
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Butana, Vulikhaya and Niyitunga, Eric Blanco
- Subjects
LITERATURE reviews ,DISCOURSE analysis ,PUBLIC sector ,POLITICAL participation ,LOCAL government - Abstract
The role of e-government has been noticeable in the public sector by promoting transparency during service delivery. This paper consists of five sections: introduction, research methodology, literature review, discussion of the findings, and conclusion. The researcher used qualitative research methodology to collect data through face-to-face interviews and document analysis. Data from the interviews was analysed through discourse analysis, and secondary data was analysed through content analysis. The paper has found that transparency reduces corruption activities during service delivery in the SA municipality. Furthermore, the study found that there is a lack of capacity among municipal officials that affects the role of SA municipalities in promoting transparency through e-government. Additionally, the study findings reveal a lack of public participation by citizens in local government affairs. Lastly, the paper reveals that poor transparency led to absence or lack of trust by the citizens towards the local government municipality leadership. The transparency challenges that are facing South African municipalities during service delivery can be solved through the recommendations of this study. Conclusively, the study recommends e-government training and education for municipal officials to promote transparency. [ABSTRACT FROM AUTHOR]
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- 2024
- Full Text
- View/download PDF
38. Deep learning-based digitization of Kurdish text handwritten in the e-government system.
- Author
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Shareef, Shareef Maulod and Ali, Abbas Mohamad
- Subjects
CONVOLUTIONAL neural networks ,OPTICAL character recognition ,TEXT recognition ,FEATURE extraction ,MACHINE learning ,HANDWRITING recognition (Computer science) ,DEEP learning - Abstract
Many government institutions in developing countries such as the Kurdistan Region of Iraq (KRI) keep a variety of paper-based records that are available in printed or handwritten format. The need for technology that turns handwritten writing into digital text is therefore highly demanded. E-government in developed and developing countries is a crucial facilitator for the provision of such services. This paper aims to develop a deep learning model based on the mask region convolutional neural network (mask-RCNN) to effectively digitize kurdish handwritten text recognition (KHTR). In this research, typical datasets, which includes the isolated handwritten Central Kurdish character images, an extensive database of 40,410 images, and 390 native writers have been produced to determine the developed approach's performance in terms of identification rates. This approach achieves adequate outcomes in terms of training time and accuracy. The proposed model gives higher performance for detection, localization, and recognition when using a dataset containing many challenges, the results were 80%, 96%, and 87.6 for precision, recall, and F-score respectively. The findings revealed that the proposed model obtained better results compared to other similar works. The accuracy of optical character recognition (OCR) is more than 99%. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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39. THE IMPACT OF DIGITALIZATION ON THE DEVELOPMENT OF THE AGRO-FOOD SPHERE.
- Author
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PANASENKO, Nataliia
- Subjects
DECISION support systems ,AGRICULTURAL economics ,ENVIRONMENTAL protection ,WEIGHING instruments ,FOOD security - Abstract
The agro-food sphere is one of the key industries in the country's economy and plays a major role in ensuring food security. The development of the agro-food sphere requires the development and implementation of innovative projects in this field. The creation and implementation of such innovative projects require the availability of information support, which includes complete and up-to-date information about the objects and processes related to the project. It has been proven that the innovative development of the agro-food sphere is closely related to the digitalization process in this field. It is noted that digitalization in the management of agriculture and the agro-food sphere opens up new opportunities for increasing the efficiency, transparency, and sustainability of this industry. The main directions of implementing digitalization in the agro-food sphere have been studied, including the creation of electronic registers and databases, and the development of decision support systems. The integration of e-government services in the agro-food sphere offers significant opportunities for improving the efficiency of public administration, enhancing service delivery, improving interaction between public authorities and agricultural market entities, and ensuring sustainable agricultural development. The author has developed a methodology for the integral assessment of the level of e-government development in the country. The integral assessment is based on initial indicators, including those defined by the United Nations Department of Economic and Social Affairs. The method of the modified principal component was used to determine the weighting coefficients of these indicators in the integral assessment. Integral assessments of the components of the agro-food sphere have been determined: the food industry, retail trade in food products, and indicators related to the protection and preservation of the environment associated with the agro-food sphere. A significant correlation has been found between these integral assessments and the integral assessment of digitalization. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
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40. The Influence of Machine Learning on Enhancing Rational Decision-Making and Trust Levels in e-Government.
- Author
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Salem, Ayat Mohammad, Eyupoglu, Serife Zihni, and Ma'aitah, Mohammad Khaleel
- Subjects
DIGITAL transformation ,SUSTAINABILITY ,ARTIFICIAL intelligence ,TRUST ,ELECTRIC machines - Abstract
The rapid growth in the use of AI techniques, mainly machine learning (ML), is revolutionizing different industries by significantly enhancing decision-making processes through data-driven insights. This study investigates the influence of using ML, particularly supervised and unsupervised learning, on rational decision-making (RDM) within Jordanian e-government, focusing on the mediating role of trust. By analyzing the experiences of middle-level management within e-government in Jordan, the findings underscore that ML positively impacts the rational decision-making process in e-government. It enables more efficient and effective data gathering, improves the accuracy of data analysis, enhances the speed and accuracy of evaluating decision alternatives, and improves the assessment of potential risks. Additionally, this study reveals that trust plays a critical role in determining the effectiveness of ML adoption for decision-making, acting as a pivotal mediator that can either facilitate or impede the integration of these technologies. This study provides empirical evidence of how trust not only enhances the utilization of ML but also amplifies its positive impact on governance. The findings highlight the necessity of cultivating trust to ensure the successful deployment of ML in public administration, thereby enabling a more effective and sustainable digital transformation. Despite certain limitations, the outcomes of this study offer substantial insights for researchers and government policymakers alike, contributing to the advancement of sustainable practices in the e-government domain. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
41. E-government, anticorruption, and citizens' use of personal connections: evidence from Chinese municipalities.
- Author
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Fan, Ziteng and Ma, Liang
- Subjects
PUBLIC services ,PUBLIC officers ,CITIZENS ,CITIES & towns ,INTERNET in public administration ,GUANXI - Abstract
Why do citizens prefer to utilize personal connections (e.g. guanxi) with government officials to access public services? Conventional wisdom suggests that improvements in formal institutions can reduce the popularity of informal behaviors; however, limited research has explored the relevant roles of e-government and anticorruption endeavors. Thus, based on survey data from 30 Chinese municipalities and multilevel regression designs, this study shows that citizens in cities with higher e-government development levels or who perceive governments' anticorruption efforts to be effective are less likely to perform guanxi practices. The negative effect of e-government is also more salient among individuals with political connections. Therefore, this study contributes to the ongoing discussion on the relationship between formal institutions and guanxi practices by revealing the specific ways in which e-government development and anticorruption efforts lessen individuals' reliance on guanxi. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
42. E-Government and Entrepreneurship: The Perspective of Risk.
- Author
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Yang, Yuping
- Subjects
PUBLIC services ,FEAR of failure ,BUSINESSPEOPLE ,NEW business enterprises ,INTERNET in public administration - Abstract
Risk is an important factor that hinders entrepreneurial activities, especially for entrepreneurs with high aspirations. This study examines e-government's impact on entrepreneurship from a risk perspective. Based on individual data from the Global Entrepreneurship Monitor, results show that e-government promotes new ventures, especially those with aspirations to grow and innovate, thus enhancing the quantity and quality of entrepreneurship. Furthermore, mechanism analysis reveals that e-government significantly reduces actual risk and fear of failure, suggesting that it creates a stable environment and decreases risk aversion, which encourages starting new ventures and high-quality entrepreneurial activities. E-government reduces entrepreneurial risk by improving country governance in three dimensions: efficiency of public services, regulatory quality, and control of corruption. Besides, e-government has larger effects on enhancing the quality of entrepreneurship in developing economies. This study provides new insight into e-government's effects on entrepreneurship and the mechanism. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
43. Usability Analysis of The Website of The Housing and Settlement Area Office of The District of South Bengkulu.
- Author
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Heriadi, Wiwin and Alam, R. G. Guntur
- Subjects
WEBSITE usability ,SOCIAL settlements ,USER experience ,REGIONALISM (International organization) ,INTERNET in public administration - Abstract
The Bengkulu Selatan Regency Government has developed e-government by providing various information channels through websites throughout the Regional Apparatus Organizations (OPD), in this case, the Housing and Settlement Service. Usability assessment is needed to support further development and determine the value of the benefits of e-government to meet the community's needs. There are 4 aspects evaluated in this study, namely 4 aspects: usability, System Usefulness, Information Quality, Interface Quality, and Overall. This study uses the Post Study System Usability Questionnaire (PSSUQ) method, namely a questionnaire used to assess a system or to determine the extent of user experience to get a comprehensive impression of the user experience or end user of a system with a case study of the website of the Housing and Settlement Service of Bengkulu Selatan Regency. The results of the website usability research obtained the Usefulness aspect value (System Usefulness) with an average value of 2.26, the Information Quality aspect (Information Quality) with a value of 2.03, and Interface Quality (Interface Quality) with an average value of 1.91 and Overall (Overall) with a value of 2.11 where the lower limit of the PSSUQ norm is 2.62. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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44. Local Revenue, Capital Expenditure, and Egovernment Impact on the Financial Performance.
- Author
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Qurrota A’yun, Annisa Tiara, Najmudin, Najmudin, and Widiastuti, Ekaningtyas
- Subjects
BUSINESS revenue ,FINANCIAL performance ,PUBLIC finance ,STRUCTURAL equation modeling ,CAPITAL investments - Abstract
The objective of this study is to analyze the impact of local revenue, egovernment, and capital expenditure on the financial performance of local government and how e-government mediates the effect of local revenue on financial performance. The population of this study includes 29 regencies and 6 cities in the Central Java Province, Indonesia. The purposive sampling technique was utilized to compile 76 samples. Descriptive statistical analysis and partial least squares testing with structural equation modeling were used for data analysis. The results indicate that local revenue has no significant impact on financial performance, while e-government has a positive effect, and capital expenditure has a negative effect. Moreover, local revenue has a positive impact on e-government, and e-government mediates the effect of local revenue on local government financial performance. In conclusion, this study emphasizes the importance of establishing effective budgets to improve regional revenue and invest in e-government for local governments. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
45. Using Social Media To Improve Behavioural Intention To Use EGovernment: An Extension Of The Unified Model Of Electronic Government Adoption.
- Author
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Panicker, Preetha G. and Sankar, Deepthi
- Subjects
INTERNET in public administration ,CONCEPTUAL models ,TRUST ,INTENTION - Abstract
Advancement of technologies made government systems more inclusive and participatory with their citizens through e-government. The major purpose of this paper is to understand how 'behavioural intention to use egovernment is enhanced by improving transparency with the help of using social media. This paper integrates empirically tested relationships of variables and develops a conceptual model which could be useful to improve the efficiency of the e-government system. Usage of social media in the e-government platform will indirectly play a moderating role in between perceived risk and attitude which lead behavioural intention to use egovernment. This study is significant for two reasons. First, it builds a conceptual model to improve the adoption rate of e-government with the help of social media and second, it could be used as an add-on to the Unified Model of Electronic Government Adoption (UMEGA). Theoretical and practical implications are discussed. [ABSTRACT FROM AUTHOR]
- Published
- 2024
46. Exploration of the application of blockchain in e-government: Opportunities and risks coexist.
- Author
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Yu, Jian
- Subjects
- *
ENGINEERING standards , *BLOCKCHAINS , *INTERNET in public administration , *ENERGY consumption , *INTELLIGENT buildings - Abstract
Blockchain technology provides a technical solution for the challenges faced by e-government, such as low efficiency, excessive energy consumption, and lack of trust mechanisms. It can promote the establishment of a more efficient and high-quality government service system, thereby enhancing the public trust of the government. Although blockchain technology provides theoretical innovation to traditional governance structures with its decentralization, consensus mechanisms, and enhanced trust, its impact and ability to transform existing governance structures still have limitations in practical applications. Based on an in-depth analysis of the concept and application boundaries of blockchain, this article explores its value in the field of e-government. At the same time, it systematically proposes strategic suggestions to promote the development of blockchain technology in the field of e-government from multiple aspects such as institutional construction, technical standardization, and professional talent cultivation, in response to its limitations and application risks. By accelerating technology research and development and standard construction, strengthening high-level promotion, optimizing promotion competition mechanisms, and conducting rooted research, the application and promotion of blockchain in government governance can be accelerated, laying a solid foundation for building a future intelligent and transparent government service model. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
47. Tension between the safe flow of government data across organizational boundaries and fragmentations in secure collaboration: the Chinese e-government.
- Author
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Mao, Zijun and Zhu, Yuqian
- Subjects
- *
INTERNET in public administration , *ORGANIZATIONAL accountability , *DATA security , *PUBLIC administration , *INFORMATION storage & retrieval systems , *GEOGRAPHIC boundaries - Abstract
Purpose: The study focuses on influential factors of collaboration on government data security by the Chinese government. Design/methodology/approach: The article explores the case of e-government in the Chinese centralized unitary state system context, using a structured–pragmatic–situational (SPS) approach and the boundary theory as an analytical lens. Findings: The findings indicate that e-government operates in highly interconnected environments where the safe flow of government data requires collaborative and cross-boundary strategies. Any organization is a potential "weakest link". In addition, collaboration is fragmented by ambiguous accountability and organizational inertia across government departments, resources differences and limited visibility and measurability of security efforts across government levels and conflicts and uncertainties in principal–agent relationships. The solutions for those obstacles are also discussed from the multi-function, multi-level and multi-actor dimensions, respectively. A multi-dimensional overarching security model for the flow of government data is proposed. Originality/value: The study advances the technology-oriented micro-analysis of previous studies on government data security to cross-organizational revealing at the macrolevel by connecting streams of research in information systems and public administration. These findings will contribute to making the safe flow of government data more resilient in the transformation of e-government. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
48. Structural model that determines the successful implementation of e-government.
- Author
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Ojeda, Angel, Valera, Juan, and Ravelo, Irak
- Subjects
CONTROL (Psychology) ,CIVIL service ,STRUCTURAL models ,INTERNET in public administration ,ATTITUDE (Psychology) - Abstract
This research aimed to identify and measure the factors that influence the implementation of e-government. The study includes the variables of perceived ease of use, perceived behavioral control, subjective norm, perceived usefulness of use, attitude towards use, interoperability, maturity, accountability, and e-government implementation. A sample of 501 participants was collected, and a multivariate structural equation analysis was performed on each effect. The research results indicated that perceived ease of use, perceived behavioral control, subjective norm, and perceived usefulness explained 69% of the attitude towards use. Maturity, accountability, interoperability, and attitude toward use measured 75.9% of e-government implementation. Increased attitude toward use, maturity, responsibility, and interoperability increases e-government implementation. The increase in maturity implies having optimized services; the increase in responsibility implies having transparency, security, and integrity; the increase in interoperability implies agility and standardization of processes; the increase in attitude towards use implies adopting technology by citizens and civil servants. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
49. The Effectiveness of E-Goverment Implementation in Improving Public Services at the Sinjai Regency Communication, Information and Standardization Office.
- Author
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Hasyim, Syamsiah, Mukrimah, Mukrimah, Adiputra, Muhlis Hajar, and Nurfadillah, Nurfadillah
- Subjects
CIVIL service ,ARTIFICIAL intelligence ,TECHNOLOGICAL innovations ,TEACHING methods ,INTERNET in public administration - Abstract
This study aims to determine the effectiveness of e-government implementation in improving public services at the Sinjai Regency Information and Coding Communication Office. The research method utilized is qualitative, employing a descriptive approach. Data collection was conducted through observation, interviews, and documentation. Informants included the Head of the Sinjai Regency Information and Coding Communication Service, the Head of Application and Informatics, the Head of Public Relations, and the Head of Public and Community Information and Communication. The findings indicate that the effectiveness of egovernment implementation in enhancing public services at the Sinjai Regency Information and Coding Communication Office is not yet optimal. This conclusion is based on three indicators: 1) Goal achievement is insufficient, as the targets for smart village initiatives have not been met, and various obstacles remain; 2) The integration and socialization process is inadequate, with many community members still unaware of the e-government implementation; 3) Adaptation is relatively effective, evidenced by the establishment of a website that serves community needs and facilitates public access to information and complaint submissions through technology, eliminating the need for in-person visits. This study is intended to serve as a reference and theoretical comparison for future researchers and to provide the public with insights into the effectiveness of e-government implementation in improving public services at the Sinjai Regency Information and Coding Communication Office. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
50. Tracing the Evolution of E-Government: A Visual Bibliometric Analysis from 2000 to 2023.
- Author
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Song, Yifan, Natori, Takashi, and Yu, Xintao
- Subjects
BIBLIOMETRICS ,TRANSPARENCY in government ,INTERNET in public administration ,DIGITAL transformation ,MUNICIPAL services - Abstract
In the continuously evolving field of E-government, understanding the breadth and depth of academic research is crucial for advancing governmental digital transformation and policy development. This study employs visual bibliometric analysis, using the Web of Science database to map the evolution trajectory of E-government research from 2000 to 2023. By utilizing CiteSpace for a comprehensive examination of 4536 academic articles, this paper outlines the growth patterns and thematic evolution within the field. The development of the E-government field is delineated into four distinct phases: the budding period (2000–2003), the bottleneck period (2004–2014), the development period (2015–2018), and the growth period (2019–2023), which are each marked by unique thematic shifts and technological advancements. The research results reveal the transformation of research focus in different periods, from the initial focus on the technological means and the electronic transformation of government services, moving on to more complex issues such as E-government acceptance and government transparency and corruption, and ultimately to the current focus on innovation and smart cities. In addition, the paper also clarifies that the research boom that began in 2019 is driven by technological innovation opportunities, the improvement in infrastructure, and multidisciplinary research. By depicting these developmental stages and emerging trends, this study not only unveils past academic efforts but also forecasts future research directions, thereby providing valuable insights for researchers and policymakers aiming to understand and implement effective E-government strategies. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
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