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Over the past decades, collaborative initiatives between luxury brands and the art world have been increasing in number and relevance. At first treated as a mere trend or as a marketing stunt, in time luxury-art collaborations have come to be acknowledged as one of the most effective ways luxury brands and artists can position themselves in today's market, engaging with their clients and audiences. This book sheds light on the socio-cultural valence of luxury-art collaborations. The book explores luxury-art collaborations in the context of postmodern consumption, i.e. as a phenomenon deeply rooted in and emerging from the ways postmodern individuals value and consume objects, contents and ideas. More specifically, the book covers: how collaborations reflect the postmodern condition and liquid consumption practices (hybrid, temporary, hyperreal); the impact of luxury-art collaborations on the evolution of luxury stores and museums, and the emergence of hybrid spaces (art fairs, nomadic exhibitions, pop-up stores) – the temporal features of luxury-art collaborations (shortlived duration and fast-paced tempo) – how luxury-art collaborations reshuffle traditional status dynamics while drawing new boundaries of social distinction based on experience and access – why luxury brands and creatives are redefining their conventional identities, morphing into cultural entities and bricoleurs. The book appeals to a wide range of readers, from academics and students in art business, luxury studies, consumption behaviour, to professionals in the luxury industry and the art world. The book is also relevant to an international readership of non-specialists interested in current social and cultural matters.

Das vorliegende Buch Der Mensch, das Spiel und der Zufall bietet eine historisch-systematische Analyse des Gewinnspiels und seines ewigen Reizes für uns Menschen. Aufbauend auf Erkenntnissen der Geschichtswissenschaft, Philosophie, Ökonomie, Statistik und Psychologie, ergründet es die Faszination des spielerischen Ringens mit dem Zufall – und warum Gewinnspiele seit jeher ein Kampfplatz von Ideologien, Moralvorstellungen, Lebenskonzeptionen und Machtinteressen sind. Der Band setzt einen Denkanstoß für jeden, der sich privat oder beruflich mit Gewinnspielen beschäftigt oder einfach von diesem weiten Feld fasziniert ist. Die Abhandlung bietet strategisches Orientierungswissen zur weiteren Meinungsbildung und versteht sich als Grundlagenwerk, das ein breites Publikum aus Wissenschaft, Wirtschaft, Gesellschaft und Politik zum Nachdenken anregen soll.

Der rasche technologische und gesellschaftliche Wandel, der durch die Pandemie beschleunigt wurde, hat die Art und Weise, wie Kunden Luxus erleben, grundlegend verändert. Während die digitale Transformation neue Möglichkeiten für den direkten Kundenkontakt eröffnet hat, besteht die Herausforderung für Luxusmarken darin, mit den Kunden in Kontakt zu treten und gleichzeitig ihren Markenwert zu schützen und die digitalen Tools zu nutzen, um persönliche Beziehungen zu den Kunden aufzubauen.Dieses Buch geht über das Omni-Channel-Marketing hinaus und vertieft das Omni-Personal Konzept, das es Ihnen ermöglicht, Ihre Marke mit relevanten und individuellen Erfahrungen zu verbinden. Es ist sehr praxisorientiert und nimmt Sie mit auf eine Reise zum skalierbaren Aufbau individueller und relevanter Erfahrungen und Beziehungen. Die Autoren beantworten die wesentlichen Fragen, wer, warum, wie, was und wann Omni-Personal im Luxusbereich am wichtigsten ist, und bieten Best-Practice-Beispiele, Fallstudien und Interviews mit Branchenführern. Letztlich zeigt dieses Buch, wie Sie die Omni-Personal-Strategie in Ihr Unternehmen einbetten können, und bietet einen Rahmen, der Ihnen hilft, die Fähigkeit Ihres Unternehmens zu bewerten, Omni-Personal-Marketing über die verschiedenen Kanäle und Touchpoints innerhalb der Customer Journey zu betreiben. Dieses Buch richtet sich an alle, die sich für die Zukunft des Luxus interessieren, einschließlich Branchenexperten und Markenmanager, die ein besseres Verständnis für die erforderlichen Schritte auf dem Weg zu einer omni-personal Kundenbeziehung erlangen möchten.

Génération montante des Millennials, révolution digitale, influenceurs professionnels, révolution de la distribution, nouveaux écosystèmes de marque, secteur de l'ultraluxe en plein boum, célébrités qui lancent leur propre marque… Le luxe fait face à de nombreux challenges simultanés et il se réinvente sous nos yeux. Dans cette période où les consommateurs cherchent un sens à leur consommation, mais ne sont pas à une contradiction près lorsqu'il s'agit de luxe, le secteur vit de nombreux paradoxes qu'il doit prendre en compte pour résister au temps et ne pas être pris de court par le futur. Ce livre fourmille d'exemples, tant de grandes marques que de jeunes start-ups créatives qui illustrent, profilent et anticipent le luxe de demain. Un ouvrage indispensable pour comprendre les enjeux et les stratégies de ce secteur qui pèse autant dans l'économie française que l'automobile ou que l'aéronautique.Lauréat du prix DCF du Livre (Dirigeants Commerciaux de France) en 2020 (catégorie Expériences Ventes et Marketing)

The COVID-19 crisis has dramatically advanced the changes that started before the pandemic in the luxury sector. For instance, how is the luxury empire responding to its many challenges, such as the new ways of consumption and distribution, the widespread digitalization, the growing importance of sustainable development and the circular economy, the explosive entry of gaming, the irruption of the metaverse and NFTs, among many others? How has this sector been able to bounce back? Has the global supremacy of leading luxury companies been confirmed, or are new players emerging and creating fresh competition?Well documented and with many testimonials from key players in the industry, this book is an immersion in the fascinating world of luxury. Essential for understanding what is at stake in this key sector of the world's economy, it gives an account of the emergence of a “new normal” generating new demands, rules and standards.

Qu'est-ce que le luxe aujourd'hui pour les consommateurs? Comment les maisons de luxe peuvent-elles concevoir une expérience satisfaisante on line et off line? Plus que dans tout autre secteur, la consommation de luxe répond à une recherche d'émotions, de plaisir et de valorisation. À l'ère du digital, le nouveau client engagé et digitalisé veut vivre des expériences inédites – et pas seulement acheter des produits ou des services.Vous trouverez dans ce livre les clés pour comprendre le phygital (physique + digital) afin de concevoir des expériences de luxe en phase avec les besoins fonctionnels, sociaux et émotionnels des nouveaux consommateurs, et notamment les digital natives, tout en créant un continuum de valeur connectant l'espace physique à l'univers digital. Grâce à des outils comme le marketing mix expérientiel, qui allie émotion et digital, le luxe positif, un modèle de développement durable assurant une compatibilité entre les expériences de luxe et la responsabilité sociale et environnementale, et le Smart data immersif pour analyser l'expérience client, vous comprendrez comment mettre en place une bonne expérience client.Enrichi de nombreux exemples, ce livre de référence s'adresse à l'ensemble des acteurs privés et publics intervenant dans le domaine du luxe, ainsi qu'aux formateurs et aux étudiants qui pourront appréhender l'écosystème phygital pour concevoir des expériences de luxe en phase avec les nouvelles tendances et ainsi se reconnecter avec les nouveaux consommateurs.

Offering a holistic approach to positive luxury, this comprehensive book provides a novel framework grounded in the new paradigm of Transformative Luxury Research (TLR) stream. TLR helps luxury businesses and researchers develop in-depth knowledge about the mechanisms and factors that shape the future of positive luxury thinking and doing while promoting collective and individual well-being outcomes, social justice, eco-friendly practices, and sustainable growth, involving various stakeholders, communities, and institutions across developed and developing countries. Through a wide range of empirical, methodological, and theoretical contributions, examining the social, environmental, organizational, political, and cultural issues in responsible luxury marketing, this book explores the relationship between luxury consumption, production, and well-being outcomes. It offers a comprehensive overview of how luxury businesses can transform their practices and thus play an active role in promoting positive luxury within the industry and beyond along with enhancing their competitiveness, innovation, and profitability.The idea of well-being outcomes and sustainable growth, as applied in the TLR agenda, calls for synergistic theoretical and practical approaches. The content of this book, through different exciting chapters, will generate novel ideas to promote positive luxury business models leading luxury firms to transform their practices by advancing the current understanding of ethical and responsible business practices, which contribute to individual and collective well-being within the luxury field.

Rapid shifts in technology and societal changes accelerated by the Pandemic have fundamentally changed the way that customers experience luxury. While digital transformation has unlocked new opportunities to connect one-to-one with customers, the challenge for luxury brands is to engage with customers while protecting their brand equity and leveraging digital tools to build personal relationships with customers. Taking you beyond omni-channel marketing, this book takes a deep dive into the concept of omni-personal, which enables you to connect your brand to relevant and individual experiences. Highly practical in scope, it takes you on a journey to building individual and relevant experiences and relationships at scale. The authors answer the essential questions of who, why, how, what and when omni-personal matters most in luxury, offering best-practice examples, case studies and interviews with industry leaders. Ultimately, this book shows you how to embed the omni-personalstrategy into your business and offers a framework to help you assess your organization's ability to deliver omni-personal marketing along the different channels and touchpoints within the customer journey. This book is for anyone who is interested in the future of luxury, including industry experts and brand managers who want a better understanding of the required steps towards an omni-personal customer relationship.

The idea of luxury has secured a place in contemporary western culture, and the term is now part of common parlance in both established and emerging economies. This book explores the many issues and debates surrounding the idea of luxury. This new research addresses contentious issues surrounding perceptions of luxury, its relationship to contemporary branding as created by the marketers, and the impact this has on the consumer and their purchasing habits. Crafting Luxury considers work within the field of luxury and luxury brands, encompassing established companies with a long heritage: from conglomerates and small independents to'new'luxury and emerging models with innovative practices. It examines the industry structures with respect to production, as well as the hierarchies that exist, and the impact these have on both internal and external perceptions of luxury, from the makers to the sellers and consumers alike. Attention is also given to the working structures of the ateliers, production facilities, origin of materials, manufacture and the impact of technology on consumption, the retail environment and sales, all providing a true insider's view of this complex world. The authors – a designer of product and jewellery, a brand strategist and a fashion designer, an architect, and a sociologist and specialist in business management – are practitioners and academics. Their approach to dissecting the complex world of luxury brings distinct viewpoints to the debate, offering different perspectives, thoughts and interpretations of luxury. Crafting Luxury will appeal to academics and educators, industry specialists and anyone interested in luxury as a concept. It will appeal to those in a variety of academic and industry disciplines: art history, history, social sciences and humanities with an interest in luxury, fashion studies, design, business, cultural studies and textiles. It will also be valuable to students and researchers in social sciences, humanities, business, design, branding, consumption, retail, architecture, cultural studies, fashion studies and textiles. May also appeal to industry practitioners in retail, design, technology, marketing, the supply chain and manufacture, as well as design professions including architecture, fashion and interior design.

Why do some luxury companies remain resilient through times of change, while others do not? The reason is that these companies have unique skills to diversify their revenue generation by being ambidextrous. Luxury companies today cannot depend on their reputation or their creativity alone to remain resilient, rather they require the ability to be ambidextrous – to explore new trajectories for future growth and exploiting their iconic values. In past decades, the industry has shifted from product to customer centric and forced companies to adopt new strategies and approaches to succeed. This includes the adoption of digital platforms such as ecommerce, social media and mobile enabled tools to continually elevate customer experience. In addition, new business models have emerged to address growing pains, particularly in inventory issues, over manufacturing and sustainability. Brands today are forced to adopt evolution through innovation that is anchored by new values without compromising their DNA. Based on in-depth research and interviews with CEOs from leading luxury companies, Lojacono and Pan show how companies can hedge their risks and remain resilient in times of change.

Discover the meaning of the latest trends in the luxury industry with this resource from leading voices in the field The thoroughly revised Second Edition of The Road to Luxury: The New Frontiers in Luxury Brand Management delivers a comprehensive overview of the foundations of, and new developments in, luxury brands. The book discusses a new wave of mergers and acquisitions, the rise of Gucci, the growth of Balenciaga, a variety of new collaborations between different companies, a growing support for sustainability, and the COVID-19 pandemic. Readers will also benefit from the inclusion of: An insightful analysis of the impact and meaning of the COVID-19 for the luxury industry, particularly for market growth in China The creation of savoir faire and business plan competitions in the luxury industry LVMH's sponsoring of Viva Technology Perfect for students in MBA programs or taking degrees or courses in Luxury Brand Management, The Road to Luxury will also earn a place in the libraries of executives and managers in the luxury business, marketing, branding, and advertising professionals and companies, and entrepreneurs interested in the workings of the luxury industry.

In recent times, the advent of new technologies, the concerns about sustainability, and the new tastes of the youngest generations of luxury consumers have affected the traditional dynamics of the luxury goods markets. These emerging issues have caused significant changes in the marketing of luxury goods. Sustainable development is not a new practice in the luxury market but is of increasing importance. The real challenge is for luxury companies to overcome the residual corporate social responsibility perspective to embrace a real integration of environmental, ethical, and social concerns into the corporate strategy. Integrated output and sustainable processes, the introduction of non-financial reporting as operational practice, and a new orientation to circular economy practices are emerging issues that still today request for a deeper exploration both on the academic and managerial point of view. Digitalization is another relevant issue that is reshaping the business model of luxury companies. Big data, blockchain, omnichannel experience, and digital customer experience represent the main digital challenges that luxury brand companies are facing nowadays. Luxury brands must keep up with these digital demands and sustainability concerns to maintain their position in the global market. Developing Successful Global Strategies for Marketing Luxury Brands upgrades the most relevant theoretical frameworks and empirical research about the marketing of luxury goods. This book is focused on contemporary issues affecting luxury industries such as digital transformation (blockchain, big data, analytics, innovation processes), sustainable development, changes in luxury consumers'behavior, integration between physical and online channels, and the development of social media marketing strategies. Chapters will cover areas of marketing, management, buyer behavior, and international business, creating a multidisciplinary approach for this book. This book is ideal for scholars, local government agencies and public bodies, managers, luxury business owners, along with practitioners, stakeholders, researchers, academicians, and students who are interested in emerging issues affecting the luxury market, such as sustainability and digital transformation.

« La pire année de l'histoire moderne du luxe » Luca Solca, Bernstein« Une chute du chiffre d'affaire du luxe entre -35% et -39% en 2020 » Mc Kinsey« 600 milliards de ventes prévues en 2020 » Boston Consulting Group« Il y aura une reprise pour le marché du luxe, mais l'industrie sera profondément transformée » Claudia D'Arpizio, Bain & Company Après une décennie de croissance insolente à deux chiffres, fruit du triomphe économique de sa massification et globalisation qui en ont fait le champion des marchés financiers, le secteur du luxe doit affronter pour la première fois une crise mondiale généralisée tant sanitaire qu'économique. Un seul mot d'ordre lancé par Kering, LVMH, Hermès : l'appel à la résilience économique contre ce traumatisme tant psychologique, que financier.Sur toutes les bouches, jusque dans les discours d'Emmanuel Macron, la résilience est cette capacité à supporter les épreuves de la vie ; capacité qui permet de rebondir, de prendre un nouveau départ après un traumatisme. Et c'est ainsi qu'à peine six mois après la crise liée au Covid-19, les GAFA français alias les « KHOL » (Kering, Hermès, l'Oréal et LVMH) retrouvent leurs cours de 2019, rare ilot de résistance à la sinistrose ambiante. Une fois de plus, le secteur du luxe est un modèle de réussite pour les autres secteurs.Ce livre donne les clés d'un nouveau savoir-faire qui n'est pas un talent inné pour le secteur et a l'ambition d'imaginer ses évolutions pour les années à venir. Le savoir-faire résilience se construit en 4 phases : confrontation, adaptation, prospection transformation. Il n'est jamais un exercice en solitaire, c'est pourquoi ce livre collectif réunit des grands experts provenant d'horizons différents et apportant chacun leur facteur de résilience.

What does luxury value mean? What constitutes luxury, and what does not? While previous research has focused on luxury as a global business and how companies have generated, communicated and monetized luxury, this book draws on empirical research to examine how consumers understand and interact with it. It identifies the components of luxury value, as seen by consumers, and the most influential factors that shape these perceptions. Drawing on a range of disciplinary approaches, the author investigates how consumer segments differ in their perception of luxury products, and how different generations understand value. A comprehensive overview of consumer perceptions of luxury, this book is a must-read for those students and researchers interested in luxury studies.

Using concepts from semiotics, psychoanalytic theory, sociology, and Marxism, this book analyzes the role of luxury in American consumer culture. It offers case studies that deal with how our love of luxury affects our choices of automobiles, homes, restaurants, cruises, department stores, and hotels. It also adopts a global perspective and features analyses of luxury in China, Iran, Germany, Monaco, Russia, and Turkey by scholars from those countries.

Over the past two decades, through unprecedented levels of prosperity and changing values, luxury tourism has transformed into a new consumption pattern. This book analyzes the topic in detail with contributions from both recognized scientists and prominent executives in the luxury business. It shows how the concept of luxury has shifted from material to immaterial dimensions, and outlines new trends that will shape the luxury market in the future. The content includes carefully selected leading examples from the most important segments of the tourism market, along with concrete recommendations and best practices. Sharing unique insights, the book is a must-read for those working in the tourism industry, as well as lecturers and university students of tourism.

Offering an original contribution to the field of luxury and fashion studies, this edited collection takes a philosophical perspective, addressing the idea that humans need luxury. From this framework it delves deep into two particular dimensions of luxury, emotions and society, and concludes with cases of brand building in order to illustrate the two dimensions at work. Comparative analysis between countries is brought together with an emphasis on China. Chapters address the ongoing growth in the market, as well as the significant changes in the sector brought about by fast international expansion and an increased focus on ethical supply and sustainability, making the book an insightful read for scholars of fashion business, luxury and branding.

This book explores the intricate relationship between luxury and craftsmanship, using brand-based case studies and consumer behavior to do so. In addition to revealing how the artification of luxury affects consumer behavior with branding and traditions, it discusses how sustainable luxury could not only offer a vehicle for more respect for the environment and social development, but could also be a metaphor for the cultures, art traditions, and innovations of various nationalities, continuing the legacy of local craftsmanship.

Luxury is as old as humankind and has sparked multiple debates throughout of history. In today's consumer society, luxury brands have become aspirational symbols. Yet, to date, a comprehensive overview of the different perspectives that have shaped the discourses about luxury is missing. Hannes Gurzki provides a broad overview of luxury research, highlights and details important perspectives on luxury, and derives practical guidelines for managers based on research. Thereby the author combines insights from different disciplines, such as philosophy, sociology, psychology, anthropology, cultural studies, economics or management, to broaden and deepen our understanding of luxury and its creation principles.

Learn about the luxury brand industry from the inside out with this masterful and insightful resource The newly revised Fourth Edition of Luxury Brand Management in Digital and Sustainable Times delivers a timely re-examination of what constitutes the contemporary luxury brand landscape and the current trends that shape the sector. Distinguished experts and authors Michel Chevalier and Gerald Mazzalovo provide readers with a comprehensive treatment of the macro- and micro-economic aspects of management, communication, distribution, logistics, and creation in the luxury industry. Readers will learn about the growing importance of authenticity and sustainability in the management of fashion, perfume, cosmetics, spirits, hotels and hospitality, jewelry, and other luxury brands, as well as the strategic issues facing the companies featured in the book. The new edition offers: A new chapter on the'Luxury of Tomorrow,'with a particular focus on authenticity and durable development A completely revised chapter on'Communication in Digital Times,'which takes into account the digital dimension of brand identity and its implications on customer engagement activities and where the concept of Customer Journey is introduced as a key marketing tool A rewritten chapter on'Luxury Clients'that considers the geographical changes in luxury consumption Considerations on the emerging notion of'New Luxury'Major updates to the data and industry figures contained within the book and a new section dedicated to the hospitality industry New semiotic analytical tools developed from the authors'contemporary brand management experiences Perfect for MA and MBA students, Luxury Brand Management also belongs on the bookshelves of marketing, branding, and advertising professionals who hope to increase their understanding of the major trends and drivers of success in this sector.

Die abnehmende Differenzierbarkeit von Fahrzeughändlern und die zunehmende Homogenität der von Fahrzeugherstellern verfolgten Markenstrategien erfordern zunehmend den Aufbau eines eigenständigen Händler-Markenmanagements. Patrick Roßmann entwickelt ein Untersuchungsmodell, dessen empirische Analyse die Relevanz verschiedener Determinanten für die Stärkung von Retailer Brand Images darstellt und zur Steigerung der Kundenloyalität gegenüber dem Händler führt. Es wird aufgezeigt, dass die Bedeutung der Manufacturer Brands überschaubar ist und dass die Anzahl der von den Händlern angebotenen Manufacturer Brands und der FIT zwischen Manufacturer Brand und Retailer Brand einen relevanten Einfluss ausüben.

Dieses Buch betrachtet das Phänomen des Luxustourismus aus vielen PerspektivenReisen bildet den Zeitgeist einer Epoche ab. Gerade in den vergangen zwei Jahrzehnten hat sich durch die Digitalisierung und die hohe Verfügbarkeit von Billigreisen ein neues Konsummuster herausgebildet: der Luxustourismus – ein bislang wenig erforschtes Phänomen, das die Herausgeber und Autoren dieses Buchs ausführlich beschreiben. Ein besonderes Augenmerk liegt auf den Trends, die den Luxusmarkt in Zukunft prägen werden, aber auch auf konkreten Maßnahmenempfehlungen für Luxusanbieter. „Leading Edge“-Beispiele aus den wichtigsten Segmenten des Tourismusmarktes runden dieses Werk ab und machen es zu einer Orientierungshilfe für unternehmerische Entscheidungen. Die Autoren der einzelnen Fachbeiträge sind anerkannte Wissenschaftler und renommierte Führungskräfte.Tourismus-Experten geben Ihnen neueEinblickeZur Betrachtung dieses Themenkomplexes konnten die Herausgeber dieses Werks zahlreiche Experten aus dem Umfeld des Kongresses der Internationalen Tourismus Börse (ITB) gewinnen, die Ihnen grundlegende Analysen und Informationen zu aktuellen Luxustrends und Diskussionen liefern:Entwicklung der Makroumwelt des TourismusmarktesAnalyse des Phänomens LuxusVerhaltenswissenschaftliche Erklärungen des LuxuskonsumsMarketingmanagement von LuxusanbieternLuxus und TourismusangebotLuxusrelevanz ausgewählter Megatrends im TourismusAnalyse und Zukunftsperspektiven von LuxusmerkmalenEine Empfehlung für Laien und PraktikerAbgerundet wird dieses Buch durch „Leading Edge“-Beispiele und Case Studies aus dem Bereich des Luxustourismus, die Ihnen Impulse für die Praxis geben. Dadurch empfiehlt sich dieses Luxustourismus-Buch besonders für:a)Praktiker wie Führungskräfte sowie Mitarbeiter von Reiseveranstalternb)Studierende oder Auszubildende in der Tourismusbranchec)Leser, die sich für Tourismusentwicklungen sowie Strategiekonzepte interessieren

Dans leurs magasins, les marques de luxe développent depuis toujours la relation qui les lie à leurs clients, en offrant l'expérience d'un produit de haute qualité et d'un service client hors du commun. En adaptant à leurs besoins les outils du marketing, de la gestion et des ressources humaines, elles présentent une rentabilité exceptionnelle qui leur permet de se développer et de résister aux crises. Comment choisir le bon modèle économique pour ses boutiques?Comment choisir l'emplacement le plus adapté à sa clientèle?Comment assurer la cohérence entre le concept du point de vente et la vision de la marque?En magasin, comment entretenir une relation privilégiée avec les clients afin de les fidéliser?Comment garantir que la promesse du produit de luxe soit tenue sur le point de vente comme sur internet?Du marketing à la vente, en passant par la supply chain et le modèle de distribution, cette 2e édition met l'accent sur les médias sociaux, l'e-commerce et les liens entre le on et le off.

This book represents a major milestone in the endeavour to understand how communication is impacting on the fashion industry and on societal fashion-related practices and values in the digital age. It presents the proceedings of FACTUM 19, the first in a series of fashion communication conferences that highlights important theoretical and empirical work in the field. Beyond documenting the latest scientific insights, the book is intended to foster the sharing of methodological approaches, expand the dialogue between communications'studies and fashion-related disciplines, help establish an international and interdisciplinary network of scholars, and offer encouragement and fresh ideas to junior researchers. It is of high value to academics and students in the fields of fashion communication, fashion marketing, visual studies in fashion, digital transformation of the fashion industry, and the cultural heritage dimension of fashion. In addition, it is a key resource for professionals seeking sound research on fashion communication and marketing.

Dieses Buch beleuchtet den schillernden Begriff „Luxus“ und seine verschiedenen Ausprägungen in der Modebranche aus unterschiedlichen Blickwinkeln. In 27 Beiträgen verknüpft es wissenschaftliche Analysen mit einem Überblick zu aktuellen Trends auf dem Luxusgütermarkt und den konkreten Anwendungen der Markenkommunikation im Luxussegment.Zunächst untersuchen die Autoren die Geschichte des Begriffs und die Bedeutung des Luxus in Kunst, Medien und Gesellschaft. Grundlage hierfür ist die historische Tradition des Luxusbegriffs, die bis in die Antike zurückreicht. Im zweiten Teil nehmen Vertreter der Medien-, Consulting- und Luxusbranche aus Europa und Asien in Interviews ausführlich Stellung zur Bedeutung von Luxus und Lebensstil für Konsumenten. Neben der Vermarktung von Luxusprodukten über Labels, Blogs, Online-Shops oder Premium-Kaufhäuser heben sie dabei aber auch ihre Bedeutung als Vermögensanlage heraus. So entsteht ein differenziertes Bild der aktuellenTrends auf dem Markt für Luxusgüter. Praktische Aspekte der Luxuskommunikation in Beratung, Strategie und operativer Anwendung stehen im Mittelpunkt des dritten Teils des Werkes. Der vierte und letzte Teil beschäftigt sich mit dem Phänomen der Digitalisierung und der Frage, wie diese für die Luxusmarkeninszenierung genutzt werden kannDie Beiträge zeigen anhand von Beispielen aus verschiedenen Branchen, wie erfolgreiche PR und Werbung im Luxussegment gestaltet werden kann. Im Mittelpunkt stehen konkrete Absatzstrategien und Kommunikationsmaßnahmen aus Marketingsicht und die Frage, mit welchen Medien die Endkonsumenten am ehesten erreicht werden. Die Autoren setzen sich auch mit digitaler Modekommunikation auseinander und fragen, wie sie für die Luxusmarkeninszenierung genutzt werden kann. Das Buch richtet sich an Marketingfachkräfte aus der Modebranche und anderen Luxussegmenten der Konsumgüterindustrie.

Exploring the elements that constitute the perceived luxuriousness of a brand, this book addresses the changing definitions of the term ‘luxury'in today's world. Taking the approach that the concept of luxury evolves from the consumer, the author introduces a conceptual model which explains how the consumer interprets the luxuriousness of a brand. This innovative study analyses the key elements that influence luxury branding, such as extended product, perceived uniqueness, authenticity and context specificity. By critically reflecting on the existing definitions of luxury and its challenges, this book makes a unique contribution to research and an essential read for marketing students and scholars.

Presenting a vision of the luxury sector and its management, this edited book describes “the new luxury” through a comprehensive view of the value chain, from concept to market. The authors argue that the main characteristics of “luxury” are linked to specific resources and competencies found throughout the value chain and that value is a result of the interaction between the brand and stakeholders, and more precisely with their clients. Taking an interdisciplinary approach, New Luxury Management encompasses both strategic and functional aspects of luxury management, providing innovative solutions to the successful creation and management of value across the organization, from leadership, human resources, financial management, marketing and economic perspectives.

Vast markets for high-symbolic-value goods serve as an expansive worldwide arena where luxury brands and products compete for consumer attention. As global luxury markets have grown and continue to grow, uncovering successful methods for maintaining brand image and consumer desire is critical to the success of high-end brands. Global Marketing Strategies for the Promotion of Luxury Goods explores the latest promotional trends, business models, and challenges within the luxury goods market. Focusing on strategies for achieving competitive advantage, new market development, as well as the role of the media in luxury brand building, this timely reference publication is designed for use by business professionals, researchers, and graduate-level students.

Jamais le luxe n'a été confronté à des challenges aussi existentiels qu'aujourd'hui. Il en sortira nécessairement transformé. Premier challenge, celui du succès, le tsunami de la demande mondiale de luxe : comment alors concilier croissance et rareté? Les stratégies de rareté abondante et l'artification du luxe montrent la voie. Challenge des nouvelles technologies et leurs extraordinaires potentialités expérientielles pour un secteur qui fonde son storytelling sur l'héritage, l'artisanat. Or les clients du luxe, chinois et millenials, ont eux totalement intégré les innovations technologiques et le digital dans leur vie, et fait le succès des challengers qui les portent. Challenge du développement durable : comment intégrer cet impératif dans la chaîne de valeur des marques de luxe? Cela redéfinit la conception même du luxe. Challenge de la mondialisation qui conduit des entreprises de luxe jusqu'ici indépendantes à entrer dans des groupes. Comment alors préserver leur identité tout en bénéficiant des synergies de groupe? Avec quelle gouvernance? Challenge de la Chine, enfin, par sa population hyper connectée, sa soif de nouveauté, de mode et de statut. Sans négliger les marques de luxe chinoises qui émergent déjà dans tous les secteurs. L'ouvrage aborde, sous un angle nouveau, ces défis du luxe et se penche sur leurs conséquences pour le management des entreprises et groupes du luxe aujourd'hui, ainsi que sur la gouvernance de ces groupes multimarques. L'enjeu est de défendre l'écart entre le luxe et ceux qui veulent lui ressembler.

The marketing of luxury goods faces a fundamental challenge: balancing sales growth against exclusiveness. In today's digital world, this trade-off has become even more challenging. A luxury brand's fragile concept of exclusiveness is seemingly incompatible with the ubiquitous availability provided by the mass medium Internet. The author addresses this trade-off both conceptually and empirically. First, the author conceptually examines the specific marketing-mix for luxury goods in terms of product, price, communications, and distribution management. Second, this marketing-mix is applied to the online environment. Third, the author empirically tests the effects of the online accessibility of luxury goods on consumer perceptions of scarcity and desirability.

A thorough, comprehensive guide to the luxury goods industry for executives, entrepreneurs, and students interested to know about the luxury business As key new luxury markets like Asia, Latin America and Africa continue to expand, The Road to Luxury: The Evolution, Markets and Strategies of Luxury Brand Management gives professionals interested in the industry a holistic understanding of luxury market dynamics around the world using stories, experiences, relevant data and statistics on current market trends. For investors, the book offers valuable insight on where the industry is headed. For industry insiders and executives, it presents valuable data with which to craft successful business strategies. The definitive insider's guide to the luxury sector by leading figures in the field Includes rigorous academic data, including information on the business attractiveness and appropriateness of various country markets Examines strategies and success factors of key players, and insight into the systems and operations, retail, distribution and e-commerce, emerging markets and emerging brands, as well as management styles For professionals in the luxury industry, as well as those studying it or investing in it, The Road to Luxury presents a complete and information-packed resource covering virtually every aspect of this growing sector.

This book addresses the No 1 challenge of all major luxury brands today: How can these brands pursue their growth yet remain luxury? How do you reconcile growth and rarity?Kapferer on Luxury offers a selection of the most recent and insightful articles and original essays on the luxury growth challenge from Jean-Noël Kapferer, a world-renowned luxury analyst. Each chapter addresses a specific issue relating to the luxury growth challenge such as sustaining the'luxury dream', adapting the internet to luxury demands, re-widening the gap with premium brands'competition, and the importance of non-delocalization. It also explores in detail facing the demand of the Chinese clients, rising sustainable quality and experiential standards, developing real luxury services and managing luxury brands within groups without diluting their equity and more.As such, Kapferer on Luxury is the perfect and timely resource for luxury executives, communication managers, luxury observers and advanced students willing to deepen their understanding of this major luxury challenge.

This dissertation is devoted to attitudes of consumers toward luxury in two agricultural markets, horse sports and foods. Literature postulates a change of perceived luxury definitions and motives for luxury consumption. Accordingly, personally-oriented luxury consumption has gained significance while socially-oriented motives have been pushed into the background. Based on this, the following studies were aimed to reveal how far it has affected the consumer behavior in both agricultural markets. The research results are used to define the target groups for different kinds of luxury marketing and to give recommendations for the design of accordant marketing strategies. The studies provide empirical evidence for the existence of a shift of motives for luxury consumption and luxury definitions away from prestige and conspicuousness toward self-realization, hedonism, intangible values, functionality, sustainability and authenticity. Moreover, the results imply that luxury consumption can be categorized in tangible luxury goods and luxury experience. Despite intersections by means of hedonism and self-realization, the studies revealed differences in the consumption motives for both categories of luxury.

In recent years, luxury brands have deviated from the principles of craftsmanship, rarity, uniqueness and heritage. Conglomerates such as LVMH and Richemont have grown at an unprecedented pace and show no sign of slowing. This book explains the importance of innovation and argues why independent brands are vital to the survival of the industry.

The first book focusing specifically on talent management, retention and leadership in the luxury industry. It explores how to lead and manage the people this industry attracts, and the major HR challenges the industry is about to face as the previous generation of luxury pioneers retire and Asia becomes a major player in the luxury world.

Opportunités ou risques? Certaines licences sont une opportunité de vous démarquer de la concurrence et créer de la valeur lorsque d'autres peuvent mettre en péril votre entreprise. Trouver puis bien gérer les licences dans le secteur du luxe peut se révéler très utile pour y réussir. En quoi l'usage des licences est devenu une stratégie de développement de marque et jusqu'où une marque peut-elle aller sans perdre son identité? Quels conseils donner aux propriétaires de marques et aux licenciés pour créer ensemble des affaires pérennes? Riche en témoignages et données, cet ouvrage porte un éclairage nouveau sur ces questions. Alliant l'expertise business et la connaissance académique, les auteurs proposent des éléments de réponse pour compenser la licence, ses acteurs, ses enjeux et ses bénéfices, mais aussi pour savoir identifier ses risques et les prévenir.

Der Preis gilt als wichtigstes Marketing-Instrument und zentraler Gewinntreiber einer Luxusmarke. Dennoch ist dem Preismanagement von Luxusmarken in der Wissenschaft bisher wenig Beachtung geschenkt worden. Vor diesem Hintergrund untersucht die Arbeit, wie sich der Preismanagement-Prozess für eine Luxusmarke gestaltet. Des Weiteren werden die Erfolgsauswirkungen, die der Prozess induziert, erforscht. Auf Basis einer Befragung von 114 Luxusmarkenmanagern können insgesamt 61 relevante Stellhebel identifiziert werden. Es kann nachgewiesen werden, dass der Einsatz dieser Hebel zu einer Preisstabilität im Markt und einer Steigerung des wirtschaftlichen Erfolges führt. Die erzielte Preisstabilität steigert wiederum den Wert einer Luxusmarke und schützt so die besondere Aura einer Luxusmarke.

The rise of emerging market luxury brands, digital and online innovations, and growth in consumption globally has opened the doors for seasoned luxury houses and new players to expand their horizons. This book charts the trends that are shaping the luxury industry, particularly the rise of the luxury industry in Asia and emerging markets.

Nach heutiger Auffassung folgt die Führung von Luxusmarken anderen Gesetzen als im Premium- oder im Basismarkensegment, denn bei Luxusmarken rühren Faszination und Begehrlichkeit aus ihren mythisch aufgeladenen Markenidentitäten. Diese Markenidentitäten zu kreieren und die Marke auf der Basis dieser wesensprägenden Eigenschaften exklusiv und nachhaltig zu steuern, stellt eine zentrale Aufgabe im Luxussegment dar. Luxusmarken genießen eine ungebrochen hohe Nachfrage, müssen sich aber auch neuen Herausforderungen stellen, wie z.B. Vertrauenskrise, Social Media, Green Luxury. Renommierte Autoren nehmen Stellung zu den Herausforderungen der Luxusmarkenführung und gewähren aus der Perspektive von Wissenschaft und Praxis in zugänglicher Weise ansprechende Einblicke.

This new book focuses on the analysis of the online strategy and development of the luxury industry, tracing the evolution of the Internet from a means of communication to a trade and distribution channel. The author provides a comprehensive evaluation and a critical assessment of the tactics required for the management of luxury brands online.

Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell. In Selling Luxury, Robin Lent and Geneviève Tour explore every component of luxury sales and offer proven, practical strategies for connecting with customers. Rather than sales associates, the luxury market calls for “Sales Ambassadors” who represent the brand with distinction. Sales Ambassadors understand how to connect with customers by discovering their unique motivational desires. This requires a multitude of specialized skills: passion, perseverance, empathy, daring, and curiosity. Through personalized service each and every time, Sales Ambassadors are able to build trust, brand loyalty, and lasting customer relationships. If you want to succeed in the luxury sales universe, Selling Luxury is for you. You'll pick up the skills and approaches that work everyday in a multitude of situations. You'll learn how to: Connect emotionally with customers Exceed your customers'expectations Turn every customer contact into a brand experience Personalize your customer service Learn about customers through observing and discovery Create the desire to purchase Deal positively with customer objections Build a relationship of trust and brand loyalty The universe of luxury is no place for traditional hard-sell tactics. Instead, you have to subtly adapt to your customer in a deeper way. Doing so takes a truly personal touch. Selling Luxury shows you how to develop these skills and make them a key part of your own unique selling style.

The word'luxury'has almost lost its meaning. Once used to describe genuinely prestigious products or places, the concept of luxury has been hijacked by a multitude of aspiring or overpriced commodities, from foot spas to chocolates. So what is real luxury? Which are the genuine luxury brands, and how have they reacted to the rise of the'mass luxury'sector? What strategies do they use to lift themselves into the realm of the truly elite? Who are their customers - and what kind of lives do these remarkable people lead? How do luxury brands attract and retain them? And above all, where can the industry turn now excess is out of fashion? With wit, accuracy and insatiable curiosity, Luxury World takes us on a voyage around the luxury universe, slipping behind the facades of the world's most sophisticated businesses to demonstrate how they function. Among other destinations, Luxury World visits Swiss watchmakers, the Champagne houses of France, the diamond district of Antwerp, the luxury enclave of Monte Carlo, the discreet ateliers of the last craftsmen and a host of brands in Paris - the self-proclaimed capital of elegance. Along the way, he uncovers the true face of today's luxury industry.

Discover the secrets to successful luxury brand management with this bestselling guide written by two of the world's leading experts on luxury branding, Jean-Noël Kapferer and Vincent Bastien, providing a unique blueprint for luxury brands and companies. Having established itself as the definitive work on the essence of a luxury brand strategy, this book defines the differences between premium and luxury brands and products, analyzing the nature of true luxury brands and turning established marketing'rules'upside-down. Written by two world experts on luxury branding, The Luxury Strategy provides the first rigorous blueprint for the effective management of luxury brands and companies at the highest level. This fully revised second edition of The Luxury Strategy explores the diversity of meanings of'luxury'across different markets. It rationalizes those business models that have achieved profitability and unveils the original methods that were used to transform small family businesses such as Ferrari, Louis Vuitton, Cartier, Chanel, Armani, Gucci, and Ralph Lauren into profitable global brands.Now with a new section on marketing and selling luxury goods online and the impact of social networks and digital developments, this book has truly cemented its position as the authority on luxury strategy.

“With Deluxe: How Luxury Lost Its Luster, [Dana] Thomas—who has been the cultural and fashion writer for Newsweek in Paris for 12 years—has written a crisp, witty social history that's as entertaining as it is informative.” —New York TimesFrom the author of Fashionopolis: The Price of Fast Fashion and the Future of Clothes Once luxury was available only to the rarefied and aristocratic world of old money and royalty. It offered a history of tradition, superior quality, and a pampered buying experience. Today, however, luxury is simply a product packaged and sold by multibillion-dollar global corporations focused on growth, visibility, brand awareness, advertising, and, above all, profits. Award-winning journalist Dana Thomas digs deep into the dark side of the luxury industry to uncover all the secrets that Prada, Gucci, and Burberry don't want us to know. Deluxe is an uncompromising look behind the glossy façade that will enthrall anyone interested in fashion, finance, or culture.