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As it is the case for many business processes and activities disciplines, artificial intelligence (AI) is increasingly integrated in human resources management (HRM). While AI has great potential to augment the HRM activities in organizations, automating the management of humans is not without risks and limitations. The identification of these risks is fundamental to promote responsible use of AI in HRM. We thus conducted a review of the empirical academic literature across disciplines on the affordances and responsible principles of AI in HRM. This is the first review of responsible AI in HRM that focuses solely on studies containing observations, measurements, and tests about this phenomenon. The multi-domain and multidisciplinary approach and empirical focus provides a better understanding of the reality of the development, study, and deployment of AI in HRM and sheds light on how these are conducted responsibly. We conclude with a call for research based on what we identified as the most needed and promising avenues.

In order to reduce sedentary behaviour at work, research has examined the effectiveness of active workstations. However, despite their relevance in replacing conventional desks, the comparison between types of active workstations and their respective benefits remains unclear. The purpose of this review article is thus to compare the benefits between standing, treadmill and cycling workstations. Search criteria explored Embase, PubMed and Web of Science databases. The review included studies concerning adults using at least two types of active workstations, evaluating biomechanical, physiological work performance and/or psychobiological outcomes. Twelve original articles were included. Treadmill workstations induced greater movement/activity and greater muscular activity in the upper limbs compared with standing workstations. Treadmill and cycling workstations resulted in elevated heart rate, decreased ambulatory blood pressure and increased energy expenditure during the workday compared with standing workstations. Treadmill workstations reduced fine motor skill function (ie, typing, mouse pointing and combined keyboard/mouse tasks) compared with cycling and standing workstations. Cycling workstations resulted in improved simple processing task speeds compared with standing and treadmill workstations. Treadmill and cycling workstations increased arousal and decreased boredom compared with standing workstations. The benefits associated with each type of active workstation (eg, standing, treadmill, cycling) may not be equivalent. Overall, cycling and treadmill workstations appear to provide greater short-term physiological changes than standing workstations that could potentially lead to better health. Cycling, treadmill and standing workstations appear to show short-term productivity benefits; however, treadmill workstations can reduce the performance of computer tasks.

ABSTRACTInformation seeking activities have been broadly categorized into two types: exploratory and directed search. Likewise, product-related information is processed either by alternative or by attribute. The current literature does not specifically describe the effect of online information-seeking activities on the type of information processing employed by a consumer. The present study seeks to investigate this relationship, as well as the effect of repeat visits to a website as an antecedent of information seeking. An eye-tracking experiment was performed to test these relationships. Results indicate that participants with a greater proportion of time spent looking at directed-search elements had longer visual sweeps across the attributes of a song, indicating a greater degree of alternative-based processing. Additionally, repeat website visits resulted in a marginally higher proportion of time spent performing directed search. The implication of the findings in relation to website customization according to users’ information searching behavior is discussed.

International outshopping when performed on the internet has hardly been investigated. Based on a literature review, this article develops a conceptual framework identifying online outshopping antecedents. Six antecedents and a moderating variable of online purchase intention are proposed. Implications and research avenues are discussed.

L’achat outre-frontière a très peu été étudié lorsque qu’il s’effectue sur Internet. Cet article propose un modèle conceptuel des déterminants de l’expérience d’achat outre-frontière sur Internet. Six déterminants et un modérateur de l’intention d’achat sont proposés. Les implications de ce modèle et des perspectives de recherche sont présentées.

This study aims to explore the effects of the segmentation of video tutorials on the implicit and explicit experience of the users in the hands-on training tasks. A laboratory experiment was conducted in the context of user training. Participants (n ​= ​20) were randomly assigned to one of two experimental conditions: with segmented or non-segmented versions of the same video tutorials. The participants had to watch an instructional video and recreate afterward the steps presented. Self-reported and psychophysiological measures of user experience were collected. The results suggest that while the implicit experience appears to be similar across condition, the explicit experience is significantly different: segmented tutorials lead to a better self-perceived experience and a better perceived usability of the software. This study makes several contributions to the user training and multimedia learning literature, such as the effect that the segmentation of tutorials generates on the user experience, as well as reinforcing the need to use concomitantly complementary methods to assess the experience of the users, such as implicit and explicit measures.

Single-item scales are widely used in the field of user experience to report the emotions. However, they are strongly criticized and discouraged by the scientific community. While they have several practical advantages, single-item scales are mainly criticized for their psychometric weakness. Our research explores to what extent single-item scales reflect what a user has experienced during his or her interaction with technology, overall, but also at specific moments such as first and last impressions. This research also explores the sensitivity of these measures across different contexts of use brought by the presence or absence of certain interface features. We conducted a correlational study with 40 users while interacting with financial institution websites. We used two methods to evaluate the experience: lived and measured implicitly using psychophysiological instruments on one hand and self-perceived and measured using single-item scales, on the other hand. Overall, our results suggest limited correlations and in most cases contradictory between lived and perceived experience. We conclude by highlighting the limits to be taken into account when professionals are led to use single-item scales.