1. EMPIRICAL ANALYSIS OF ROBOTIC PROCESS AUTOMATION IN COMPANIES OPERATING IN CROATIA.
- Author
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LABAŠ, Davor and VELIKANOVIĆ, Mislav
- Subjects
ROBOTICS ,AUTOMATION ,ECONOMIC development ,ECONOMIC activity ,ARTIFICIAL intelligence - Abstract
This study examines the influence of Robotic Process Automation (RPA), with emphasis on Croatian based companies' controlling function. RPA, a technology employing software robots to automate repetitive tasks, holds the promise of reforming operations and relieving employees from routine tasks. RPA's introduction into business processes enables a significant shift, offering the potential for substantial improvements in operational efficiency. Through the automation of routine tasks such as data entry, manipulation, and report generation, RPA can facilitate quicker decision-making and reduce the likelihood of errors. Within the realm of controlling, this translates to smoother reporting workflows and more accurate insights for decision-makers. This paper combines secondary and primary research approaches to understand RPA's impact and application, particularly in controlling function. The conducted empirical research study provides quantitative data results and insights into how RPA is adopted in analyzed companies, what were the primary implementation drivers, and its use in controlling, as well as how satisfied the respondents are with the RPA implementation and what savings and improvements RPA provides for the companies. By offering insights into the current state of RPA adoption, its benefits, challenges, and business implications, the study aims to bring forth useful knowledge in the evolving landscape of automation technology. [ABSTRACT FROM AUTHOR]
- Published
- 2024