1. A Gendered Emotional Display Perspective on Workplace Touch and Perceived Supervisor Support
- Author
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Fuller, J. Bryan, Marler, Laura E., Cox, Susie S., Simmering, Marcia J., Bennett, Rebecca J., and Curry, Jenny L.
- Subjects
Touch -- Analysis ,Work environment -- Analysis ,Organizational communication -- Analysis ,Business ,Human resources and labor relations - Abstract
Some popular press books such as The One Minute Manager (Blanchard and Johnson, 2003) recommend supervisors use touch to enhance relationships with subordinates. However, there is very little research to support this perspective and even less research incorporating gender into the discussion. Using Emotions as Social Information theory, subordinate reactions to supervisor touch are hypothesized to depend upon supervisor gender. In a sample of 120 supervisor-subordinate dyads, results indicate that supervisor touch and subordinate perceptions of supervisor support were negative for male supervisors and not statistically significant for female supervisors. Findings, practical implications for human resource policy, and ideas for future research are discussed, Physically touching another individual is considered to be a particularly effective way of communicating various feelings and emotions (Hertenstein et al., 2006; Richmond and McCroskey, 2004). Humans use touch throughout [...]
- Published
- 2017