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A recent study by Gartner has revealed that employees have concerns about the intrusion of artificial intelligence (AI) into their workplace. The study identified five main fears that employees have regarding AI, including job displacement, inaccurate AI, lack of transparency, reputational damage, and data insecurity. Companies can alleviate these fears by being more transparent about their AI plans and providing training and development opportunities for employees. Gartner also recommends that organizations establish governance structures and an employee data bill of rights to address AI concerns. Despite these fears, many employees are interested in learning more about and working with AI. [Extracted from the article]

Sedgwick, a global insurance claims management firm, has found that its generative artificial intelligence (genAI) tool, Sidekick, is nearly perfect in accurately summarizing claims documents. Sidekick, which uses OpenAI's GPT-4, has processed over 50,000 documents with a 98%+ accuracy rate in summarizations. The tool has been used by over 1,100 employees, who have praised its accuracy and time-saving capabilities. Sedgwick plans to further integrate genAI into its operations to transform workflows and improve claim resolution time. The company emphasizes the importance of a strong partnership between technology and operations in successfully implementing genAI. [Extracted from the article]

Microsoft 365 Copilot, formerly known as Microsoft 365 Copilot, is an AI assistant integrated into Microsoft workplace apps like Word, Outlook, Teams, and Excel. It uses genAI features to improve productivity and accessibility through natural language interactions. The system includes Microsoft 365 apps, Microsoft Graph, and OpenAI models. While there are potential risks in using the tool, Microsoft aims to provide a more functional assistant for work. Copilot is available for enterprise and smaller business customers at an additional cost. It can attend meetings, generate summaries and action items, turn Word documents into PowerPoint slides, and search for information. Microsoft plans to integrate Copilot with third-party apps and expand its capabilities. Early customers have found value in using Copilot for tasks like summarizing information and preparing for meetings. However, there are risks associated with generative AI tools, such as incorrect information and data protection concerns. Despite these risks, Copilot offers productivity benefits and privacy and security controls. [Extracted from the article]

According to a report from employment website Indeed, generative artificial intelligence (genAI) is the highest-paid IT skill, with an average salary potential of $174,727. The top three highest-paid skills in tech are genAI, system-on-a-chip (SoC), and deep learning, each commanding an annual salary above $170,000. Half of the highest-paid skills in tech are AI-specific, indicating that job seekers with AI talent can stand out in a competitive job market and earn more. The tech industry is changing rapidly, and workers need to be adaptable as AI continues to impact the world of work. [Extracted from the article]

Sedgwick, a global insurance claims administrator, has implemented generative artificial intelligence (genAI) to streamline its document summarization process. The genAI tool, called Sidekick, uses OpenAI's GPT-4 to accurately summarize multi-page claims documents. Sedgwick has successfully piloted the tool, processing over 14,000 documents and receiving overwhelmingly positive feedback. The company plans to expand the use of genAI and integrate it into their claims system to further improve efficiency and provide prescriptive recommendations to examiners. [Extracted from the article]