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Your search keyword '"Information services industry--Certification"' showing total 10 results
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10 results on '"Information services industry--Certification"'

1. ITIL® V3 Intermediate Complete Certification Kit

Subjects
Information services industry--Certification, Electronic data processing personnel--Certification, Computer technical support, Information technology--Management, Support services (Management)
Abstract

Title from PDF cover (viewed on Oct. 20, 2009).

Published
2009

2. ITIL® V3 Intermediate Complete Certification Kit

Subjects
Information services industry--Certification, Electronic data processing personnel--Certification, Computer technical support, Information technology--Management, Support services (Management)
Abstract

Title from PDF cover (viewed on Oct. 20, 2009).

Published
2009

3. ITIL® V3 Intermediate Complete Certification Kit

Subjects
Information services industry--Certification, Electronic data processing personnel--Certification, Computer technical support, Information technology--Management, Support services (Management)
Abstract

Title from PDF cover (viewed on Oct. 20, 2009).

Published
2009

5. Exam Prep Study Guide : How to Pass on Your First Try: ITIL® V3 Foundation

Subjects
Information services industry--Certification, Electronic data processing personnel--Certification, Computer technical support, Information technology--Management, Support services (Management)
Abstract

'Ensure your ITIL certification now with study notes and 80 ITIL practice questions & exam tips'--Cover.

Published
2009

9. ITIL V3 Service Capability RCV Release, Control and Validation of IT Services Best Practices Study and Implementation Guide

Author

Ivanka Menken and Ivanka Menken

Subjects
Computer technical support, Support services (Management), Information technology--Management, Information services industry--Certification, Software support, Electronic data processing personnel--Certification
Abstract

In-depth description of ITIL V3 Service Capability Release, Control and Validation (RCV) best practices to complement the certified ITIL V3 Capability Programs for IT Service Management, plus practical guidance on service design and implementation.

Published
2008

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