Search

This paper analyzes the temporal evolution of scientific accounting research in Brazil and the relationship between as normative and positive approaches. In order to do so, this study was based on documental descriptive research of papers submitted at the Annual Meeting of the National Association of the Post-Graduation Programs in Management (ENANPADs), from 1996 to 2005. Bibliometrics (Lotka's Law) was used to assess the productivity of the authors of the papers. The results are consistent with the results obtained by Fülbier and Sellhorn (2006) in Europe and reveal that authors predominantly adopt a positive approach, few researchers use the two approaches and confirm that Brazilian researchers have a lower productivity in comparison to those who publish in English-language periodicals. [ABSTRACT FROM AUTHOR]

I investigate the relationship between unethical culture and financial performance based on a text analysis of over 100,000 employee reviews posted at Glassdoor in Brazil. An original measure of unethical culture is created based on five ethical dimensions companies need to avert for an ethical culture to flourish. After creating an original list of around 1,400 terms, I find that companies scoring higher in unethical culture are less profitable and that this relationship is likely to be economically relevant. Of the five dimensions that make up an unethical culture, organizational unfairness, lack of awareness, and fear of retaliation are the three most strongly negatively related to performance. To my knowledge, this is the first paper to document a link between (un)ethical culture and corporate performance using online reviews. For investors, this paper contributes by showing that ethical culture measured by employee reviews is a value-relevant source of information. [ABSTRACT FROM AUTHOR]

This paper aims to propose an integrative framework that synthesizes the literature on collaborative value creation between nonprofit and business organizations. A systematic literature review was conducted of 41 papers. We analyzed the content of the papers quantitatively to present an overview. We also provided a qualitative analysis with the aim of identifying those attributes that influence collaborative value creation. The proposed integrative framework was based on the main findings, and the attributes and sub-attributes for value creation were presented. The framework extends the study on collaborative value creation, and provides the context (countries and businesses) and the main theories found in the literature. There is a lack of studies of emerging economies that adopt relevant theories (such as the relational view) and quantitative methods. Studies that address the environmental and economic impacts of partnerships and analyze the relationship between attributes and their influence on value creation are also scarce. Thus, a research agenda was proposed encompassing such aspects. [ABSTRACT FROM AUTHOR]

The main purpose of this paper is to analyze the contributions of elements of resilience (EoRs) to food waste reduction practices (FWRP) and to deal with causes of food waste (FWC). Based on a systematic literature review, a content analysis process was carried out with 143 relevant papers. Three main EoRs were identified: knowledge management, collaboration and flexibility. Financial health and redundancy are factors which can increase food waste (FW). The ability to anticipate is the most important practice to develop. This paper is the first attempt to establish the role of EoRs in tackling food waste management, and to propose new avenues of research. [ABSTRACT FROM AUTHOR]

In this paper we propose a methodological tool that seeks to contribute to the empirical study of practices in organization studies. There is a need for innovating and improving analytical tactics for theorizing about practice, particularly for helping connect localized social interactions to broader contexts. We propose the "temporal bracketing of discourses" tool and provide a detailed example that empirically illustrates its application. [ABSTRACT FROM AUTHOR]

This paper aims to present an analysis of the scientific output on performance measurement and food waste as well as the trends and challenges in the field. Food waste increases food insecurity and misuses scarce natural and financial resources. However, there are many difficulties in measuring waste at the aggregate level, and the various ways used in companies lack a systemic approach. A systematic literature review was conducted using bibliometrics to guide the content analysis. The results indicate a lack of articles focusing on performance measurement systems for the whole supply chain with an emphasis on sustainability. The application of digital technologies to performance measurement systems is a trend that was observed. That opens an opportunity for research that aims to better quantify food waste and contribute to reduce food insecurity. [ABSTRACT FROM AUTHOR]

This study investigates the discourse regarding the use of ad blockers. Three themes emerged regarding this technology based on in-depth interviews with consumers who had activated ad blockers: 1) utonomy and control over advertising influence; 2) Internet interactions: asymmetry, paradoxes, and the quest for equity; and 3) Efficiency and convenience. Based on the results, this paper discusses anti-consumption positioning as the study of the "reasons against" consumption. The paper proposes complementary approaches to anti-consumption research, less based on intentional and consumer- -conscious aspects and power as an entity disputed by actors and less. [ABSTRACT FROM AUTHOR]

This paper presents the results of a methodological study that established a specific method for historical and bibliographic analysis known as structural cartography for literature review. Structural cartography is a rigorous and interdisciplinary method that reveals the structure of a literature knowledge domain through the methodological notions found in historical research, bibliographic investigation, citation network analysis and cartography. This paper intends to provide readers with a broad understanding of the method of structural cartography for literature review and how to apply it. Finally, this article presents twelve ways of approaching a literature structure by using the bibliographic atlas elaborated by means of structural cartography for literature review. [ABSTRACT FROM AUTHOR]

This article addresses how organizational identity and mission are constructed and reproduced over time through processes of remembering and forgetting. Building on literature that views organizational memory as a strategic resource, this paper showcases the enabling effects of history, memory, and the past for organizational resilience and survival. Although temporal narratives may be employed as rhetorical tools to construct coherency between the past, present, and future, we find they also have the potential of sidetracking and hijacking an organization's direction. Our study shows how an excessive focus on the future can cause mission drift and identity dilution. However, the identity dilution can be adressed through revisiting and remembering the past. The organizational past is not merely a strategic resource for identity construction, it is also a temporal anchor from which the organization may rediscover its original purpose. The findings are based on a qualitative, in-depth, ethnographic case study of a nonprofit organization whose goal is to establish a national network of local school gardens. [ABSTRACT FROM AUTHOR]

The economic effects of isolation policies resulting from the COVID-19 pandemic have led small and medium-sized enterprises (SMEs) to look for alternatives to survive. Within this crisis scenario, an engaged university has an important role to play in a regional context in addressing not only health issues, but also any resultant social and economic problems. An engaged university needs to take actions that go beyond its traditional missions of education and research - it has to deliver knowledge to society. This paper analyzes a university-community project in Brazil to identify the necessary elements that help promote a regionally-engaged university: the SOS-PME Advisory Network project, which was originally designed to assist SMEs during the crisis. As a result, we identified elements necessary for promoting the university's third mission - social engagement by way of a university-community project: an engaged team, multidisciplinarity, project management, agility, alliances, a communication strategy, institutional support, and reputation. [ABSTRACT FROM AUTHOR]

This paper aims to analyze how the "Americanization" of management education took place in practice in Brazil. In doing so, we focus on one of the most important management courses in Brazil that has not yet been analyzed by previous researchers. This paper focusses on documents of the communications between American academics at the Federal University of Rio Grande do Sul (Universidade Federal do Rio Grande do Sul [UFRGS]) and their supervisors, who also worked on the bilateral agreement between Brazil and the United States. This agreement aimed to expand higher education in management in Brazil, and relevant progress reports were located in the archives of Michigan State University. In analyzing these documents, we demonstrate the development of UFRGS management courses between the year in which the institution signed the cooperation agreement (1959) and when the course was established (1963). This period was chosen because it helps to clearly explain the reasons that led to the delay in the implementation of courses at UFRGS, as well as the actions of representatives of the institutions in this period. Our analysis describes the course's development but also reflects on the difficulties that faced the establishment of higher education in management in Brazil. We found that the lack of legislation regulating the course and also the administration profession served as the justification for barring the undergraduate course at UFGRS. We also point out several difficulties that had to be overcome for the bachelor programs to settle from 1963 onwards. [ABSTRACT FROM AUTHOR]

This paper aims to investigate the internal dimensions of Word-of-Mouth (WOM) behavior, comparing the best and the worst Brazilian e-tail websites in four dimensions: intensity, positive valence, negative valence and content. The research used for this paper is based on the multidimensional framework of Goyette, Ricard, Bergeron, and Marticotte (2010). It suggests that WOM intensity is higher in the case of the best websites, while the degree of promotion (positive valence) of the best websites is lower than the degree of detraction (negative valence) of the worst websites. This result supports previous findings, showing that negative WOM is passionate and extreme. Yet, elements such as trust, delivery time and post-purchase support, reinforce both positive WOM in the best websites and negative WOM in the worst websites. However, security of transaction and ease of use do not reinforce negative WOM in the worst websites, suggesting a certain degree of commoditization of such factors between the best and the worst websites. [ABSTRACT FROM AUTHOR]

Even sectors that usually offer similar products, such as agribusiness, can develop brand strategies that are potentially capable of promoting a greater perceived value in the eyes of consumers. This paper discusses how the origin of the product, perceptions, and attitudes of Brazilian high-income consumers concerning food production processes, and brand equity assigned by consumers to certification processes affect the formation of brand equity in agricultural commodities. [ABSTRACT FROM AUTHOR]

Over the past two decades, Peru has seen a dramatic expansion of restaurants and attention to Peruvian cuisine, a phenomenon known as the "gastronomy boom." Peruvian chefs have become national celebrities, their entrepreneurial and culinary efforts portrayed as a means of transforming Peru into a more prosperous nation. In this paper, based on sixteen months of ethnographic research in Lima, I examine socialization practices in two culinary schools to elucidate how culinary work is linked to person formation in Peru. I show that instructors encourage students to eschew business practices locally classified as vivo (dishonest and crafty) in order to become more orderly. They also instill in students the importance of having the ambition necessary to achieve international prominence. Together, these lessons promote a template for a new, ideal Peruvian citizen whose combination of extroversion and restraint exemplifies Peru's potential in the global economy. [ABSTRACT FROM AUTHOR]

Knowledge about dismissal decision-making, particularly concerning the criteria used by managers in choosing who will be dismissed and why, is scarce. Considering the implications of such decisions for organizations and society, in this paper, we identify the seven most frequently used criteria in dismissal decisions and examine their importance for managers. We collected data through a survey among 385 managers and used the rational ranking and the multicriteria Analytic Hierarchy Process (AHP) to analyze them. The results show that commitment, performance records, and trust have the greatest impact on the dismissal decision, whereas interpersonal relationship, growth potential, and professional experience are considered secondary criteria. These results contribute to extending our knowledge about dismissal decisions and showing the most relevant criteria in these choices and the relevance assigned to each of the criteria so that greater transparency can be achieved. [ABSTRACT FROM AUTHOR]

In recent years, the number of studies applying Social Network Analysis to the formation of inter-organizational networks has increased. This paper analyzed a socio-centric network composed of 32 cultural organizations in Andalusia to measure this increase. Multiple Regression Quadratic Assignment Procedure (MR-QAP) at the dyadic level, showed that perceptions of affinity (i.e., homophily) and the possibility of establishing contacts in the future, can exert influence on the establishment of informal contacts. At the internal level, an organization's brokerage position in collaboration project networks is related to the volume of business and the old in the sector. Finally, this article discusses applications for the management of inter-organizational networks in order to strengthen the implementation of public policies. [ABSTRACT FROM AUTHOR]

In the present paper, we analyze the ethical values promoted in the codes of ethics of Latin American organizations, and the influence of the composition of the Board of Directors (BD) in this regard is identified. In particular, the presence of gender diversity, independent directors and foreign directors in the BD. The study was conducted on the 100 largest listed companies in Latin America. The results indicate that the companies studied elaborate codes of conduct with ethical values that enhance the relationships with their stakeholders. However, prevailing the establishment of values that protect the organization from the employee, and the imposition of sanctions. On the other hand, the regression analysis indicates a positive and significant influence of women and independent directors of the BD in the content of codes of ethics however, the effect of foreign directors in this respect is negative. The research findings allow advance the sparse literature on business ethics in the Latin American context. [ABSTRACT FROM AUTHOR]

This study analyzes the volume of Brazilian scientific production in Marketing published in the period 2000-2009 in BAR, RAC, RAE, RAM, RAUSP and Read periodicals and in the proceedings of EnANPAD and the (EMA). When the results were compared with those obtained by Vieira (2003) in the past decade, there was found to be an increase of 368% in the number of published papers. The number of articles published in the proceedings (81.1%) is still much higher than the number of articles published in periodicals (18.9%). Approximately 65% of the authors published only one paper in the conferences. Consumer Behavior is still the most common subject (29%). The average number of authors per paper increased from 1.7 to 2.3 and the concentration of articles produced by the top five most productive schools declined from 62.5% to 49.6%. The average number of citations per article increased from 21.6 to 37.4 but the average number of citations of Brazilian periodicals only increased from 2.0 to 2.5. The study concludes by forecasting the evolution of scientific production in the area of Marketing. [ABSTRACT FROM AUTHOR]

There is evidence that the greater the seller's level of locomotion, the greater the sales performance. In this paper, we proposed that the high level of behavior-based control system undermines this positive relationship, due to the large amount of follow-ups of sellers' actions, inhibiting them. Furthermore, we proposed that this moderated relationship becomes negative (worse) when there is high level of experience. This three-way moderation effect is explained by the organizational conflict from the control to the salespeople, which is consistent with literature on organizational socialization. We did a survey with salespeople working on retail stores. The results demonstrated that the seller's level of locomotion is a predictor of sales performance, but that the high level of behavior-based control system reduces it. In addition, when there is a high experience, this relationship worsens, reducing the performance. [ABSTRACT FROM AUTHOR]

This paper aims to investigate the effects of the industry environment on firm's performance, by using a non-linear regression model. The samples used range from 178 (2005) to 252 (2012) publicly traded Brazilian firms, active in the period from 2005 to 2012. The analysis, which uses the variance decomposition method, allows one to identify a tendency for the influence of rivalry to increase a firm's performance. The quadratic relationship identified here points to an equilibrium point of the industry environment effect that, if exceeded, may cause a reverse effect on profitability. These results are in line with the view that as rivalry increases, as measured in terms of rivals' performance, so the possibility of obtaining a better sales performance also increases, until the point where the level of rivalry intensity becomes a barrier to increasing sales any further. [ABSTRACT FROM AUTHOR]

Over the last few years, Business Process Management (BPM) has achieved increasing popularity and dissemination. An analysis of the underlying assumptions of BPM shows that it pursues two apparently contradicting goals: on the one hand it aims at formalising work practices into business process models; on the other hand, it intends to confer flexibility to the organization -- i.e. to maintain its ability to respond to new and unforeseen situations. This paper analyses the relationship between formalisation and flexibility in business process modelling by means of an empirical case study of a BPM project in an aircraft maintenance company. A qualitative approach is adopted based on the Actor-Network Theory. The paper offers two major contributions: (a) it illustrates the sociotechnical complexity involved in BPM initiatives; (b) it points towards a multidimensional understanding of the relation between formalization and flexibility in BPM projects. [ABSTRACT FROM AUTHOR]

This paper consists of a review of the literature about dividend policy in Brazil, focusing on the empirical studies conducted from 1990 to 2010 that were published in major Brazilian administration, accounting and finance journals and major conference proceedings on this subject. The analyzed sample comprised 39 studies using various methods and conducted in various periods. Based on the model of Harris and Raviv (1991), this paper grouped studies according to model type, and it found five main categories. We were able to find some tendencies, such as: dividend policy relevance in the Brazilian market; confirmation of existence of agency problems; conflicting findings regarding the clientele hypothesis; tax signaling in, and tax impact on, defining dividend policy; non-conflicting findings regarding key factors of dividend policy. [ABSTRACT FROM AUTHOR]

Regulatory Impact Assessment (RIA) is one of the instruments aiming regulatory quality improvement. Research has shown limitations in RIA diffusion process, particularly in developing countries, due to political forces at work in domestic contexts or to the available organizational capacities. This paper evaluates how contextual variables, speciically political and organizational ones, inluence RIA diffusion in Brazil. The paper is based on ield research consisting of semi-structured interviews with the stakeholders of the Brazilian regulatory framework, which analyzed RIA concept familiarity among stakeholders, available organizational capacities, bureaucratic context, policy process, and pivotal stakeholders' standpoint in adopting RIA. This research reveals the relevance of organizational capacities, as well as the inluence of political variables in RIA diffusion process. Political variables explain the resistance toward oversight regulatory bodies, necessaries for implementing RIA [ABSTRACT FROM AUTHOR]

This theoretical paper has as main objective to analyze the relation between sustainability and innovation, taking as reference the institutional theory. Thus, the paper initially examines the issue of sustainable development, from a historical dimension of evolution of the topic. After that, we explored the theme of institutionalization of sustainable development, suggesting that the prominence of sustainable development can be explained by institutional theory, more specifically by the concept of symbolic efficiency of Meyer and Rowan (1991). The paper then analyzes the concept of sustainable innovative organizations. Finally, the relationship between sustainability and innovation is analyzed, highlighting the importance that the company innovates considering the three dimensions of sustainability - social, environmental and economic. [ABSTRACT FROM AUTHOR]

The service quality construct has been researched thoroughly in the marketing literature in terms of antecedents, consequences, dimensions, etc. However, not only research in electronic service quality still lacks of accomplishments, but also some definitions and dimensionality tests. Based on this context, the paper looked for understanding more the perceived quality in the electronic retail. Specifically, the paper verifies empirically the structure of the e-TailQ in the Brazilian electronic retail and associates its factors with loyalty, satisfaction, value and word-of-mouth. In terms of method, the sample contained just people that bought products in the electronic retail. It was a survey with a snowball sample of 344 people. The results demonstrated that the quality service consumer construct was eliminated by presenting high missing values; that quality design obtained three significant relationships from the four predicted - with satisfaction, word-of-mouth and loyalty; and that quality fulfillment - which is the product description so that consumers receive what they exactly looking for - had significant relationships with loyalty, satisfaction and word-of-mouth and negative with value. [ABSTRACT FROM AUTHOR]

This paper reflects on the institutional mechanisms that are employed for passing on federal funds to non-governmental organizations (NGOs) on a regular basis, when they are considered as being the executors of public policies. Starting from a theoretical reference point that analyses the relationship between the Government and NGOs in the provision of public services and the creation of the Single Health System (SUS) the contractual system of the national policy for fighting HIV/Aids, which was implemented by the initially centralized National STD/Aids Program and which over the last few years has involved states and municipalities in a more intense way, is described. The paper compares the centralized and decentralized systems and indicates the difficulties encountered in this transition. Documents were analyzed that set out the rules for the passing on of funds to NGOs under the Government's HIV/Aids policy and federal managers and members of NGOs were interviewed. The conclusion reached is that the federal model has institutionalized the support for NGO projects and that this system entered a new phase that started with decentralization. [ABSTRACT FROM AUTHOR]

This paper examines the association involving scientific production and cooperation between academic institutions in the field of research in strategy in organizations. Considering 765 papers published by the years of 2000 to 2006, we used social network analysis to investigate the relationship between institutions taking into account its structural and positional properties, as well as its implications under scientific production in the field. The results reveals small-world and center-periphery structures, which one have important influence for institutions social capital constituting and scientific production stratification, also conditioned by geographical localization. Moreover, the findings indicate greater probability to be more productive such institutions characterized as more collaborative and with a position of intermediation. These results suggest a significant relation between centrality and scientific production. [ABSTRACT FROM AUTHOR]

The problem of the relationship between actors and the social structures in which they are embedded is central to sociological theory. This paper suggests that the "new institutionalist" focus on fields, domains, or games provides an alternative view of how to think about this problem by focusing on the construction of local orders. This paper criticizes the conception of actors in both rational choice and sociological versions of these theories. A more sociological view of action, what is called "social skill", is developed. The idea of social skill originates in symbolic interactionism and is defined as the ability to induce cooperation in others. This idea is elaborated to suggest how actors are important to the construction and reproduction of local orders. I show how its elements already inform existing work. Finally, I show how the idea can sensitize scholars to the role of actors in empirical work. [ABSTRACT FROM AUTHOR]

This paper aims to examine some of the contributions of Deleuzian Philosophy to Organization Studies. To do so, first I will do a general reading of his work, examining three landmarks of his philosophy: his concept of difference and its implications; the conception of the subject engendered by it and, finally; the role and relevance of his partnership with Guattari for the realization of his philosophical project. I conclude that Deleuze's Philosophy can contribute especially for empirical studies in organizations by providing basic assumptions that could guide these studies. This article aims to contribute not only to a better understanding of the complex thought one of the most important philosophers of the twentieth century in the field of Organization Studies, but also wishes to fill a gap in this field concerning the poignant need for philosophical reflection do be made present in it. [ABSTRACT FROM AUTHOR]

This paper goes beyond traditional explanations about the managerial fads that shape the management industry. Therefore, a praxeological perspective was adopted to examine the bases underlying this industry. Data were collected during a seven-month period through observation, documental research and interviews that were conducted within an organization in the emerging sector of online discount coupon selling. We analyzed the social construction process of strategy practitioners in different hierarchical domains and found that the ordinary dynamics within organizations - which are at the base of the management industry - occur through the articulation of central and peripheral strategy, discourse, and social trajectory praxes, and through the stratification of three organizational role categories. [ABSTRACT FROM AUTHOR]

This paper investigates how the perception of other customers' presence relates to emotions and hedonic shopping value in a popular retail environment. We conducted a survey with 247 customers and used structural equation modeling, and found a significant effect of other customers' presence on individual consumer response in the purchasing process. This study makes an important contribution to the field of consumer behavior in retail environments, since the validation of the scale (Other Customers' Perception) in traditional retail allows the possibility to better understand the impact of retail environment's social dimension in a variety of contexts. It also corroborates that consumer experience involves more than simply assessing retailers' performance, drawing attention to social factors in the retailing environment. [ABSTRACT FROM AUTHOR]

This paper, based on the Actor-Network Theory, intends to analyze the dynamics of implementation of a Health Information System (HIS) in a Brazilian public hospital by following the actors involved in controversies occurred throughout the project trajectory. The changes observed over the course of the system implementation reveal that the concept of success was jointly developed via negotiation of devices ofinteressement introduced during the project. [ABSTRACT FROM AUTHOR]

Interorganizational collaborative relationships represent potential sources of competitive advantage, especially in the context of critical processes management in supply chains. Collaboration between companies can be critical to minimize the risk of opportunistic behavior between partners and to influence the optimal use of complementary resources between economic agents. The purpose of this paper is to describe the nature of the relationship between supply chain collaboration and competitive performance, evaluating the effect of information systems and technology as moderators of the relationship between collaboration and performance. Using structural equation modeling to analyze data from a sample of 368 Brazilian companies, it was found that collaboration positively influences the company's competitive performance and information systems and technologies act as moderators in the relationship between collaboration and performance. [ABSTRACT FROM AUTHOR]

Contemporary slavery is embedded in market relations between global organizations and their suppliers, and involves people management practices that injure human rights such as curtailing freedom, degrading conditions of work and exhausting journey. The article analyzes the slave labor in Brazil and provides empirical support for a theory of contemporary slavery as a practice management. Two main aspects justify this contribution. First, the debate draws attention to the dynamics of social responsibility and the social impact of business activities in emerging countries. Secondly, it puts in evidence the discussion of poverty and its interrelations with the global system of production and consumption. The paper suggests that the field does not have the understanding of the fundamentals of poverty and how management is implicated in its reproduction and relief. The research agenda emphasizes the unsustainability aspects of the globalized production and consumption, and prioritizes the problem. [ABSTRACT FROM AUTHOR]

This article moves beyond international management (IM) and international business (IB) literatures and the corresponding neoliberal western order through a trans/interdisciplinary approach that rescues the international management-governance nexus. Drawing upon the basic tenets of pluriversaltransmodernity and the recognition of the geopolitical dimension that has been marginalized by IB/IM the analysis of post-1990 process of (re)construction of a Luso-Brazilian or Brasilo-Portuguese order that challenges the hegemony of the neoliberal order is undertaken through the recognition of the international relations (IR) literature and the de-subalternization of local knowledges in GI/NI informed by the concept of economic diplomacy. This paper shows how and why business and government organizations mobilize and constitute the governance-management nexus to (re)build a Luso-Brazilian order and help overcome historical restrictions imposed by eurocentrism. In the end the article stands for the liberation of IB/IM as a way to build a new order in management towards a world in which many worlds and knowledges could coexist. [ABSTRACT FROM AUTHOR]

Despite the advances in studies on the effects of distribution channel strategies, the relation between distribution and market share is still a little explored topic, especially in emerging markets. For that reason, this paper's core proposal is to investigate the relation between distribution and market share variables in the Brazilian market, specifically in the beverage sector, comparing two important types of consumer market channels: big and small supermarkets. For such, an empirical study was conducted based on a database with more than 180 stock keeping units (SKUs) sold by three manufacturers in the southeast of Brazil. By means of statistical analyses, the results indicate a convex and growing relation among the variables studied. In other words, there is an inflection point at which market share growth is more accentuated because of distribution. Furthermore, the curves that describe these variables show different effects when comparing big and small supermarkets. [ABSTRACT FROM AUTHOR]

The main objective of this paper was to analyze how managers of hospital services use performance indicators to conduct the strategic management of resources by means of the perspective ofevidence--based knowledge management. A qualitative study was performed to investigate a system of hospital indicators, a public hospital and a philanthropic hospital. The analysis showed that: the studied system is used as a comparative device sector, managers of the public hospital use indicators as a source of management of scarce resources and philanthropic hospital managers use indicators as a source of information for economic sustainability and caregiving. The discussion of results indicated that: information sharing is essential to the application of indicators system, the use of indicators in the public hospital privileges the development of knowledge and the use of indicators in the philanthropic hospital has an emphasis on quality management. [ABSTRACT FROM AUTHOR]

This paper sought to identify the themes of Operations Management that are currently valued by automotive manufacturers in the creation, use and dissemination of new production concepts. For such, it conducted a content analysis of documents that drive the production systems adopted by the four major manufacturers, with plants in the city of Curitiba. Six themes were seen to stand out: quality management; lean production system; human resource management in operations; production and process management; design, measurement and improvement of work; and measurement of performance and productivity. [ABSTRACT FROM AUTHOR]

The objective of this paper was to analyze values related to researcher work at a Brazilian R&D company, defining their axiological work priorities. Studies have evidenced gaps in researcher management at innovative organizations, with this human resource directly involved in innovation. Through an understanding of researchers' personal work values at an R&D company, it becomes possible to evaluate what these professionals consider important subsidizing knowledge to managers of knowledge workers and enabling organizational improvements in their work environment. By using a valid questionnaire, 208 researchers at a Brazilian R&D firm participated in this study. The results made it possible for the organization to understand the researchers' work values, as well as their axiological work priorities defined according to the following sequence: social relations, professional realization, stability and prestige. Study implications and limitations were raised and discussed. [ABSTRACT FROM AUTHOR]

This paper aims to analyze structural and relational embeddedness effects in operational performance in terms of productivity and quality gains. We investigated furniture companies and its customers and suppliers ties. Specifically, we analyze how relational embeddedness - trust and solidarity - reinforces structural embeddedness, which was evaluated from outsourcing costs and sales concentration. Our results point out that customers' relational embeddedness improves quality performance, whereas with suppliers leads to productivity gains. We found two paradoxical effects. First, lower levels of trust and solidarity generates negative effect on suppliers of structural embeddedness in productivity, but at higher levels these effects are positive. Second, the contradiction can be observed when we found a positive effect of two types of immersion combination in productivity, but negative on quality. [ABSTRACT FROM AUTHOR]

This paper aims to study how the Balanced Scorecard is related to the process of innovation in organizations. As a contribution, the work expands the usefulness of the model, by specifying external stimuli, dynamic tension, innovation strategies and perceived innovation success. This is a descriptive study developed from a sample of 121 companies by means of a questionnaire survey. The data analysis was done with use of structural equation modelling. The findings suggest a complex long-term process, vital for companies that have their perception of success influenced by elements from outside the organization (external stimuli) and internal stimuli (dynamic voltage and innovation strategies). Innovation management becomes reckless in the absence of mechanisms that balance the tensions evidenced by indicators including conflicting temporal dimension in the long term, and the risk is greater when the perception of success is captured solely by short-term financial indicators. [ABSTRACT FROM AUTHOR]

In this paper, we analyze comments from Internet users posted in news about white-collar crime found in the national electronic press. We focused our analysis on reports about a specific type of white-collar crime, slave labor, with the objective of identifying the conceptions surrounding the subject based on a dynamic inter-textual analysis woven in its production. As a result, we observe discourse, speech and ideologies imbedded in the analyzed comments, indicating the importance of understanding inter-textual production about corporate action. [ABSTRACT FROM AUTHOR]

Given the impact caused by the use of information and communication technologies in organizations in their economic and social environment, an increase can be observed in the study about social phenomena. Among the research methods that permit studying these phenomena in depth, participant observation stands out. It enables the researcher to obtain information about the field as an insider, permitting a view of details and of the sequence of events. Since the use of participant observation in studies of Information Management (IM) in Brazil is still incipient, this paper presents essential elements of the method, its main benefits, its difficulties and challenges faced for its adoption. For such, empirical studies of IM that adopted participant observation and a research experience with 12 months in the field were analyzed, discussing the lessons learned and presenting suggestions for promoting the adoption of participant observation in IM research. [ABSTRACT FROM AUTHOR]

The paper goal is to identify the predictors of the sales team that determine business performance and cross-selling in the relationship marketing. In the theoretical model, we suggested hypotheses that are associated with sales performance and cross-selling. In terms of results, cross-selling and sales training had significant association with business performance in the B2B channel. The boss pressure also had significant relation. The leadership pressure means that there is much pressure and demand for better results. However, this high pressure decreases cross-selling performance. The results supported this assumption. Also, understanding the consumer's need affected cross-selling. Finally, directing sales, which had a negative relationship with performance in the retail segment B2B, was positive in the pharmaceutical segment, B2C. [ABSTRACT FROM AUTHOR]

This paper examines the concept of identity from the perspective of plus size women's consumption of fashion. 14 phenomenological interviews were conducted and analyzed from a hermeneutical perspective. Three thematic categories emerged from the data analysis: the construction of identity through fashion, elements of plus size identity and creative strategies to deal with the lack of products for plus size women in retail. Among the main results, the way the term plus size acts as stigma, influencing consumer's identity projects, the role of retail in the stigmatization process and the shopping epic saga, which involves a "black market" with the participation of sellers. [ABSTRACT FROM AUTHOR]

The objective of this study is to analyze scientific publications about clusters and local production arrangements (LPA's) in Brazil from 2000 to 2011. The study was conducted in journals classified by Qualis (Capes) in the areas of Administration, Economics and Engineering, with a total of 80 papers. The analysis made it possible to identify publication characteristics regarding methodological approaches and research methods, the most cited authors, researched clusters and LPA's and the most studied themes. A tendency was verified in recent studies: the use of theoretical approaches with greater emphasis on cooperation. It was observed that empirical research, in general, is restricted to identifying the existence of clusters in given locations and to describing them with basis on the chosen research themes. Therefore, there is an opportunity for advancing the research and for an effective contribution for theory development. [ABSTRACT FROM AUTHOR]

It is of interest to discuss how we are currently governed. A way that seems to operate through a given type of mentality every day helps to produce and disseminate means of conduct. ADM know-how, which circulates in the field of administration and extrapolates it, takes part in the production and dissemination of a business mentality which, in turn, is at the basis of current governability. This paper addresses the notion of government, one that does not only refer to political structures and to State management, but also to the means of action over the possibilities of action by others. It then addresses the notion of governability in different times, focusing on company or business governability, a sort of mentality that governs all. Based on that, it is possible for government to think of administration know-how as it is exercised nowadays. [ABSTRACT FROM AUTHOR]

This paper assesses how legitimacy conditions the market value of companies listed on the BM&F Bovespa. We specifically analyze how joining the Novo Mercado moderates the effect of legitimacy on company value. For such, 348 organizations were investigated between 2002 and 2007, which generated a total of 1357 observations. Adherence to the Novo Mercado, the prestige of board members and company reputation significantly affect market value. When the organizations are divided in accordance with the level of governance, cultural-cognitive origins and legitimacy standards are seen to significantly affect market value in groups with a lower degree of governance, whereas among Novo Mercado companies, the influence was not as significant. In face of these results, legitimacy is shown to be an important factor in explaining variability in the performance of publicly traded companies and the presence in differentiated listings of governance conditioned the influence of other origins of legitimacy in market value. [ABSTRACT FROM AUTHOR]

This paper aims firstly to examine the innovation within the cluster of a traditional European wine region (Region of the Douro -- Portugal), characterized by the so-called model of terroir in wine, an economic structure supported by a large number of growers, small and medium-sized wineries and high regulation throughout the productive chain, which clearly emerges the question of tradition versus innovation. This research used grounded theory method and the results show that traditional companies remain in a region whose legislation hinders the radical innovations, but at the same time, ensures quality values. There is a transfer of traditional values of a specific product, the port wine, for new products recently launched in the market, and simultaneously a transfer of value-added of the port wine to the value of family ties with the production process and with the land of the Douro Region. [ABSTRACT FROM AUTHOR]

This paper aims to describe the motivations for the adoption of trade marketing in convenience stores, as well as its attributions and functional position in the organizational structure. We chose the multiple case study method approach in order to study the motivations and practices of four convenience store chains and five manufacturers. Results indicate that the existence of a formal trade marketing area does not per se ensure collaboration between manufactures and convenience store chains. Trade marketing activities are developed and negotiated with franchisors, but the execution takes place at the franchisee level. It is, in fact, a triadic relationship that encompasses the manufacturer, the franchisor of the convenience stores and its franchisees. [ABSTRACT FROM AUTHOR]