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The proposition of thinking about the Organizational Studies from Latin America (LA) has as its premise to acknowledge that epistemology is political and that there exists an epistemology of domination which is inseparable from its material foundation. First, this essay discusses the meaning of LA, arguing that it is both a geopolitical space and a category of analysis. It then analyzes Organizational Studies in LA from the Brazilian perspective. Finally, the study emphasizes the importance of knowledge based on a critical ethic that contributes to make organizational processes that confront the multiple concrete expressions of coloniality visible, which be also relevant to struggling communities and collectives.

Journals are the most important vehicles for sharing research results. Some countries (such as Brazil, Chile and Portugal) are underrepresented in terms of originating papers published in top Information Systems journals. This theoretical paper aims to provide a roadmap signposting the key elements for a paper to meet the criteria for publication in the top Information Systems journals. Ten dimensions for critically reviewing Information Systems papers were identified in the literature. Considering the importance of having a paper published in a top journal, for both the author and for the institution to which he is affiliated, this paper might be used by researchers wishing to submit papers to top journals, as well as by editors and reviewers who might benefit by reflecting on the standards adopted in peer review systems.

RESUMOA indústria de papel e celulose convive com questões de adequação da oferta à demanda que influenciam na tomada de decisão em vários elos da cadeia produtiva. A necessidade de aumento da capacidade de produção gera uma demanda por altos investimentos. Entretanto, a pressão por baixos custos requer novos investimentos em tecnologia, normalmente associados ao processo e ao produto. Com isso desenvolvem-se grandes corporações, mas que são vulneráveis ao mercado e com baixa capacidade de influenciá-lo. Na busca de compreender a dinâmica desse mercado e quais os fatores que determinam a sua competitividade, deve-se analisar como se agrega valor nesse tipo de indústria. O objetivo deste estudo foi analisar os fatores que determinam a competitividade internacional do segmento de imprimir e escrever a partir da análise comparativa da cadeia de valor das principais empresas mundiais e brasileiras deste segmento. Conclui-se, preliminarmente, que uma diferenciação essencial na agregação de valor está localizada na distribuição do produto consolidado a partir de um processo de internacionalização que permita avançar no objetivo de inovar, introduzindo-se em novos mercados, ou por meio de cooperações na cadeia que possibilitem criar novas formas de organização. Mais do que processos ou produtos, as empresas brasileiras devem preocupar-se com a forma de se organizarem e venderem seus produtos, vinculando isto a um projeto de internacionalização que efetivamente garanta ao consumidor final, presente em outro país, a percepção de um valor agregado ao produto brasileiro.ABSTRACTThe pulp and paper industry faces problems trying to match supply with demand, and that affects the decision-making process to be made in the several steps of the production chain. The need of increasing production creates high investment demands. However, the pressure towards low costs requires new investments in technologies, generally associated to process and product, cause the development of large corporations that are vulnerable to market and have low capability of affecting it. In order to understand such market dynamics and the factors determining its competitiveness, we should analyze how to aggregate value to this type of industry. The present study aims at analyzing the factors determining the international competitiveness of the printing and writing paper segment through an analysis comparing the Brazilian and international companies production chain. Preliminary, it was inferred that the main difference is set in the product distribution internationalization process that permits to innovate and participate in new market. Such internationalization process also allows the creation of new organization forms through cooperation within the production chain. The Brazilian companies should be more concerned about the way they are organized and sales of their products than about processes and products; they should be linked to an internationalization project which effectively provides the other country’s final consumer a guarantee that the Brazilian product has an aggregated value.RESUMENLa industria de papel y celulosa convive con cuestiones de adecuación de oferta y demanda que influyen en la toma de decisión en varias etapas de la cadena productiva. La necesidad de aumentar la capacidad de producción genera una demanda por altas inversiones. Sin embargo, la presión por costos bajos requiere nuevas inversiones en tecnología, normalmente asociadas al proceso y al producto. Con esto se desarrollan grandes corporaciones, que son vulnerables al mercado y tienen poca capacidad de influenciarlo. Al buscar comprender la dinámica de este mercado y los factores que determinan su competitividad, hay que analizar de qué forma este tipo de industria agrega valor. Este estudio tuvo por finalidad analizar los factores que determinan la competitividad internacional del segmento de imprimir y escribir a partir de un análisis comparativo de la cadena de valor de las principales empresas mundiales y brasileñas de este segmento. Preliminarmente, se concluye que hay una diferenciación esencial en la agregación de valor situada en la distribución del producto consolidado a partir de un proceso de internacionalización que permita avanzar en el objetivo de innovar para entrar en nuevos mercados, o por medio de cooperaciones en la cadena, que posibiliten crear nuevas formas de organización. Más que procesos o productos, las empresas brasileñas deben preocuparse con la forma de organizarse y de vender sus productos y vincular esto a un proyecto de internacionalización que efectivamente le garantice al consumidor final, presente en otro país, la percepción de un valor agregado al producto brasileño.

The supply and use of information technology have changed the profile of individuals worldwide. The analysis of the profile of Brazilian citizens indicates that the supply of information technology and the profile of the population changed in recent decades, separately or together. By obtaining an index such as, education, access to mobile telephony and computers with internet access, we can perceive changes in the habits of Brazil in recent years. With the increasing technological advances such as the emergence of tablet-PCs, e-paper, smartphones, digital cameras, among others, there is a growing expectation of a decrease in paper consumption. On the other hand, greater access to information - with internet available in several locations at low cost - and technologies such as printers increasingly affordable prices, tends to increase the volume of impressions, as well as the consumption of equipment increases the consumption of packaging based on paper. This study drew statistical studies between the increased use of information technology and paper consumption in the Brazilian market, using data for twenty years - from 1990 to 2009 - Bracelpa (Associação Brasileira de Celulose e Papel) and the Annual Survey of Management Resources for Informatics at the Fundação Getúlio Vargas – Escola de Administração do Estado de São Paulo (FGV-EAESP). Through the literature review on the topic and statistical tests, it was investigated whether corporate investments in information technology provided to reduce the consumption of certain types of papers in Brazilian marketplace. To answer the hypotheses, we performed a correlation between the development of paper consumption, according to the types (newsprint, printing and writing), and investments in information technology, according to the sectors (services, industry and trade). The results corroborate the earlier study, developed by Moraes Meirelles and Nacimiento (2010), which was analyzed in a period of six years, indicating that the use of IT did not bring benefit to the reduction of paper consumption in the Brazilian market, considering the types of roles impacted by this use. It is evident through this study that the values of IT investments by companies participating in this research had positive correlation with the fall in consumption of newsprint and writing paper type, indicating that, possibly, access to digital information through reduced the use of newspapers for circulation of news. It is also evident in the increased consumption of other types of paper such as newsprint and packaging, consumption increased along with IT investments, thus we can deduce that the easy access to computer equipment, including printers would lead to the printing of electronic files, unnecessarily, as well as increased sales of electronic equipment tends to increase the use of paper packaging.

The main objective of this paper is to determine the effect of Foreign Direct Investment on the hospitality sector in the Colombian economic growth. This is estimated using a method that uses the Gross Domestic Product –GDP- per capita and its disaggregated data according to the different economic sectors, providing an ex post assessment of the contribution of tourism on GDP growth. The results show that Colombia has competitive levels in tourism contribution to GDP, although its level is low compared to countries where the sector is the most active player in their economies.El objetivo de este estudio es determinar el efecto de la Inversión Extranjera Directa en el sector hotelero en el crecimiento económico colombiano. Para ello, se estima utilizando un método que utiliza el crecimiento del Producto Interno Bruto –PIB- real per cápita y se desagrega según los diferentes sectores económicos, lo cual brinda una estimación ex post de la contribución del turismo sobre el crecimiento del PIB. Los resultados muestran que Colombia presenta niveles competitivos de contribución del sector turismo al PIB, aunque su nivel sea bajo con respecto a países cuyo sector es el más activo y protagonista en sus economías

O Marketing, ao mesmo tempo em que é rico por receber contribuições de áreas diversas, como Economia, Sociologia e Psicologia, dentre outras, ainda busca consolidar uma teoria própria. Nesse sentido, a classificação de trabalhos acadêmicos apresenta-se como importante para o mapeamento dos rumos em que o Marketing vem sendo trabalhado ao longo dos últimos anos no Brasil, assim como para o levantamento de tendências da área. Entender as características da compra organizacional é essencial para a criação de programas eficazes de marketing que atinjam os compradores deste mercado. Isso porque tais compradores não se comportam como os de mercado de consumo, apesar do objetivo na realização da compra ser o mesmo em ambos os casos – satisfazer uma necessidade. Os objetivos e as políticas singulares de uma organização estabelecem restrições especiais na tomada de decisão do comprador organizacional (KERIN et al., 2007). Este estudo buscou identificar os artigos da área de Marketing Business-to-Business (B2B) publicados nos EnANPADs, RAE, RAC, READ e RAUSP no período de 1998 a 2007, verificando, apesar da pequena quantidade de trabalhos realizados, o número tem aumentado e, seguindo a tendência da literatura, as pesquisas estão se concentrando na área de marketing de relacionamento entre empresas.The Marketing discipline is influenced by several areas like Economics, Sociology and Psychology. However, it's still looking for an own theory. The scientific classification of papers becomes an important tool to find the way Marketing has been studied on last years in Brazil, as well as to find trends in this area. Understanding the organizational buying characteristics is mandatory in order to create efficient marketing programs that meet industry's buyers. This occurs because those buyers don't have the same behavior as individual consumers, despite the goal of a buying operation be the same - satisfaction of a need. The goals and politics of a particular organization offer restrictions on buying decision of organizational buyer. (KERIN et al., 2007). So, this paper tried to identify Business-to-Business (B2B) Marketing work published on EnANPADs, RAE, RAC, READ e RAUSP between 1998 and 2007. Results point that, despite the small amount of papers, the number is increasing and, following the literature trend, research are focusing on organizational relationship marketing.

Purpose – Customer value orientation, brand value and business ethics are critical variables to developing long-term relationships with customers and achieve sustainable sales growth over time. This research shows how the degree of orientation to customer value by the sales forces, brand value and business ethical standards could significantly influence organizational performance. Design/methodology/approach – The study contributes to an explanatory model through a structural equation model (SEM) and empirical evidence of research applied to 327 executives – occupying medium and high positions in several companies in Chile – who manage their business globally. Findings – The results support the hypothesis that customer value orientation, brand value and business ethics influence organizational performance. Originality/value – This research shows how the degree of orientation to customer value by the sales forces, brand value and business ethical standards could significantly influence organizational performance in a country like Chile.

RESUMOEste trabalho analisa as principais características da literatura cinzenta, avaliando o uso de algumas das fontes potencialmente úteis para os docentes e discentes das áreas de administração de empresas e ciências contábeis, além de considerar novas formas de difusão do conhecimento científico propiciado pelos open-archives, pre-prints e open-access.Apesar de restrições manifestadas pela comunidade acadêmica quanto ao uso desse tipo de referência, em muitos casos, ela constitui a única fonte primária de informação disponível sobre determinados temas, ampliando sua importância para as ciências sociais aplicadas. Adicionalmente, há que se considerar que as facilidades propiciadas pela Internet têm levado a um crescimento do uso de referências não convencionais, especialmente sob a forma de relatórios, estudos setoriais e evolu��ão de índices e indicadores, ajudando a fundamentar análises e trabalhos acadêmicos. Verifica-se também que textos, apresentações e interações eletrônicas com grupos e fóruns on-line de debate têm possibilitado uma troca profícua de informações, colaborando de maneira significativa para a evolução do conhecimento em ciências contábeis e administração de empresas. Essas formas de difusão também são analisadas neste trabalho.ABSTRACTThis work analyzes the characteristics of gray literature, evaluating the use of this useful information source for teachers, students and researches of business administration and accounting. Moreover, it studies new kinds of diffusion of the scientific knowledge with the use of open archives, preprints and open-access bases. Although we found restrictions of some academics communities, the use of this kind of reference have been growing, justifying its importance. In many cases, it is the only primary information source about some subjects. The Internet has led to increase of the gray literature uses, such as reports and studies. Websites, electronic presentations and interactions with on-line groups have made possible the exchange of more information, allowing the evolution of the knowledge in accounting and business administration. This kind of diffusion also is analyzed in this work.RESUMENEste trabajo analiza las principales características de la literatura gris, para evaluar el uso de algunas de las fuentes potencialmente útiles para los docentes y discentes de las áreas de administración de empresas y ciencias contables, además de considerar nuevas formas de difusión del conocimiento científico propiciado por los open-archives, pre-prints y open-access. A pesar de las restricciones expuestas por la comunidad académica sobre el uso de este tipo de referencia, en muchos casos, ella constituye la única fuente primaria de información disponible sobre determinados temas, y su importancia se amplía en las ciencias sociales aplicadas. Hay que considerar además que las facilidades que la Internet ofrece suscitó el crecimiento del uso de referencias no convencionales, especialmente los informes, estudios sectoriales y evolución de índices e indicadores, que ayudan a fundamentar análisis y trabajos académicos. Se observa también que textos, presentaciones e interacciones electrónicas con grupos y fórum on-line de debates posibilitaron un intercambio proficuo de informaciones, que colaboran de manera significativa para la evolución del conocimiento en ciencias contables y administración de empresas. Estas formas de difusión también se analizan en este trabajo.

En esta nota se ofrecen las razones por las cuales se deben elaborar artículos científicos construidos de acuerdo con las normas internacionales establecidas y los principios de rigurosidad y originalidad necesarios para que sean aprobados por los árbitros especialistas en el campo. Además, se desarrollan varias ideas relacionadas con la ética del escritor, destacando las buenas prácticas y aclarando lo que no debe hacerse. Se concluye que solo con buenos artículos, los profesionales e investigadores costarricenses pueden contribuir a mejorar los aportes científicos y profesionales que se puedan generar en el país. De igual manera, las revistas científicas costarricenses mejorarán su visibilidad y aportes a la ciencia mundial.

O artigo analisa a recente produção brasileira na área de pesquisa em administração pública, utilizando como base os artigos publicados entre 1995 e 2002 nas revistas especializadas RAP e RSP, além dos trabalhos apresentados durante os Enanpad. Retoma balanços anteriores realizados sobre a área, que tendiam a apontar como principal fragilidade o caráter propositivo da produção em administração pública. Considera tal caráter inerente à área, dada a natureza do objeto de estudo, essencialmente aplicado. Aponta outros fatores que merecem debate e reflexão para fazer avançar a pesquisa na área, dentre eles: a tendência de pesquisadores a se auto-referirem, a diluição temática e a adoção acrítica de teorias desenvolvidas em outras disciplinas. Discute, ainda, a pertinência da área, dadas as necessidades de conhecimento sobre governos e governança, bem como a formação de reformadores públicos.

The paper aims to analyze the contradiction between green consumers' behavior and green technology foods offered to them. An analysis of papers from different authors showed that green consumers are willing to make conscious food consumption. However, factors like price, knowledge about the green cause, consumer income, reference groups, shopping convenience, and food availability influence their final consumption. Collective intelligence is a solution for green consumers to make better decisions: it also involves challenges, ethical considerations, and avoiding political influences on shared information. In conclusion, governments and food producers must do a lot to ensure green consumers have enough tools to make informed and sustainable alimentary decisions.

Educational institutions have had the pending task of knowing what really happens in their classrooms, which professors make a real difference, which students would need help to improve their performance, and even more importantly, how to manage the enormous amount of information gathered each year. To address this problem, in this paper we propose the use of retrospective data from 210 undergraduate courses in Spain, which equals 1,320 European credits, 10,500 students, and four complete academic years (18/19, 19/20, 20/21, 21/22) to generate a monitoring tool or automatic dashboard with which to try to optimize the operation of such institutions and help them to make (even more) optimal decisions. To do this, all courses were grouped into ten typologies or categories: (1) if they were 'soft skills'/'hard skills' courses, (2) if they were taught in the 1st, 2nd, 3rd or 4th academic year, (3) if the professor was male or female, (4) whether the course was taught in English or not, (5) whether the professor was internal and permanent staff of the university or an associate professor with a temporary contractual relationship with the institution, (6) whether his/her main professional activity was teaching, therefore being more academic-oriented or this was rather a hobby and a complementary professional activity, therefore being more practical-oriented, (7) their age, (8) if several professors shared the course or only one taught it, (9) if it was a semester or annual course, (10) and if it was taught during the Covid-19 period or outside of it. Our results show that, despite the existence of numerous types of methodologies to achieve the desired student motivation, there would only be one category that would generate significant differences in the grades of the students: if they were ‘soft skills’/’hard skills’ courses. However, on the contrary, there would be much more types of courses (and professors) which would affect the preferences and valuation of the student to the teaching received (and effectively paid by him/her). That is, despite reaching the same academic results, students do value one type of professors better than others. Likewise, through this work it is intended to demonstrate the non-existence of the "false belief" that better evaluations received by professors are since they give higher grades to their students, regardless of its dispersion. In this way, it is intended to prevent possible atypical behaviors by professors. Thus, this paper gives light to (re)consider which variables should actually matter in educational institutions, analyzing its teaching-learning processes, management and even the retention of its key players.

Abstract This study explores the following theoretical research question: How can business ethics help to reframe corporate sustainability strategies? This paper’s contribution to corporate sustainability (CS) theory is the interconnection of concepts and models from disparate fields of thought, addressing gaps of perception that can impair the development of CS strategies. This paper’s main result is a comprehensive and articulated framework that links the societal level of sustainability to the organizational dimension of CS and the individual dimension of managers’ moral orientation. The framework reinforces the perception that business ethics driven by a normative orientation could improve CS results when supported by an organizational culture that allows reversing ethical blindness.

Employee wellbeing is a crucial challenge in many organisations in South Africa and abroad. Interventions at a management level are vital to ensure that organisations do not lose quality employees due to poor employee well-being. Therefore, the paper assessed the strategies that can be used to enhance the well-being of academics in an institution of higher learning in South Africa. The paper employed a qualitative approach to collect data from the Management Committee (MANCO) at the Durban University of Technology in Durban, South Africa. Purposive sampling was be used to collect data directly from the MANCO. All data are analyzed using Nvivo. Findings from the study revealed that leadership plays a pivotal role in the well-being of employees. The findings of the paper can assist the management of the university with solutions related to the turnover of academics and will also be a wake-up call to other universities on the subject matter.

Graduate education plays a role in improving the scope for employability of graduates. It empowers them with specialized skills, advanced knowledge, and critical thinking, which increases the scope for their employability. However, in the case of Saudi Arabia, it has been reported that there is widespread unemployment in the country. Though the Saudi Arabian government has initiated measures to nurture development in education through their ‘Saudi Vision 2030’ program, a gap exists. There are strong indictors which point at a mismatch of knowledge and skills possessed by graduates in Saudi, and the requirements of the labour market. Therefore, this paper examines the apparent gap between academia and employers in terms of employability, while focusing on whether graduate students have the same set of skills that employers require. Using a review method, information was derived from secondary sources, mainly from papers having examined the same topic previously. From the findings, academia believed that the educational system needed an overhaul and economic diversification, with the creation of new employment opportunities. Though employers believed that Saudi graduates lacked soft skills impacting their employability. It was concluded that a collaboration between students and employers was required, where employers could offer inputs supporting graduate employability.

Objective: Entrepreneurs are responsible for innovation, but they do not act in the vacuum, the greater the support for their action, the improve the chances of success. Startups - technology-based companies with high potential for growth and impact - are associated with the existence of entrepreneurial ecosystems that facilitate entrepreneurial action. This paper goal is to provide evidence that help to explain why startups fail in an emerging entrepreneurial ecosystem. Method: We perform exploratory research in which entrepreneurs whose startups failed in the emerging entrepreneurial ecosystem of Porto Alegre, Brazil, were interviewed. We complement the analysis with the collection of secondary data. Results: Building on Isenberg’s (2011) six domains, we generate ideas on how each of them in emergent entrepreneurial ecosystem may influence startup mortality. Our results indicate that emerging entrepreneurial ecosystem could be much better in avoiding the premature failure of startups. Policy and Finance are the most problematic domains, while culture, support, and markets are the three middle-ground dimensions. These last three need improvement, but they are not as critical as the first two. Contributions: This paper contributes to the entrepreneurial ecosystems literature by exploring how emergent ecosystems contribute for discontinuity of promising startups. Originality: Besides entrepreneurial mistakes, problems that are out of the entrepreneur control can also cause a venture's death (Cardon et al., 2011). Building on this, we use Isenberg's (2010; 2011) model for understanding the influence of the entrepreneurial ecosystem on the circumstances that entrepreneurs faced that determined their startup failure (Jenkins & McKelvie, 2016). Social Contributions: by better understanding why startups fail in emerging entrepreneurial ecosystems, we support policymakers in their focus on possible improvements of the features that seem most relevant to entrepreneurs. The public agents can then work to provide a better environment for future entrepreneurial endeavors.

Objective: The objective of this paper was to analyze the bidirectional relationship between financial development and economic growth for a dataset of Latin American and Asian developing countries between 2001 and 2019. Method: This research employed an empirical approach to analyze the statistical relationship between financial development and economic growth, by presenting an estimation of a system of simultaneous equations for a panel of Asian and Latin American countries using 3SLS. Main Results: The results presented in this research provided evidence that financial development does not appear to have a significant impact on economic growth, although growth appears to have a significant and positive influence on financial development. Moreover, the results also suggested that regulatory quality and domestic credit directed to the private sector have a positive effect on economic growth, while urbanization and education showed a negative influence on growth. The estimated model also indicated that urbanization has a positive influence on financial development while foreign direct investment presented a negative effect on the development of the financial sector. Relevance / Originality: Most of the research agenda on the topic of finance and growth has focused on identifying correlation or causality between these variables, with little attention given to the simultaneous relationship between them. This is still a clear gap in economic literature. Following this premise, the objective of this paper was to analyze the bidirectional relationship between financial development and growth by estimating a system of simultaneous equations using the Zellner and Theil’s (1962) 3SLS methodology. In this sense, the main contribution will be given empirically, based on data and analysis from emerging countries in Latin America and Asia. The fact that financial development has an influence on growth and growth plays a role on the development of the financial sector indicates a simultaneous relationship between these variables. Another relevant contribution is to update the debate on financial systems and economic development for emerging countries, highlighting institutional aspects and financial cycles. Theoretical / Methodological Contributions: The main contribution of this study is in the empirical strategy, whose results dialogue with part of the literature on the financial system and development presented along the text. That is, this research explored the statistical relationship between economic development and financial development for a sample composed by twenty-two Asian and Latin American emerging countries, using a simultaneous equations model.

Recently, the use of machine learning (ML) in scientific disciplines has experienced an unprecedented increase. Finance has not been an exception. Several works have been published in recent years using ml techniques. However, one of the topics with the least number of developed papers is volatility in this context. Nevertheless, the data analyzed here suggest changes regarding this issue. Data obtained from the Web of Science database show that between 2001 and 2010 there were 33 published papers associated with this topic. Surprisingly, between 2019 and 2023, 189 manuscripts have been published related to this topic. The purpose of this work is to review the works related to the applications of ml in volatility. For this, a classification of the main proposals on this topic is proposed following a narrative methodology, accompanied by a statistical and bibliometric analysis in which novel techniques such as K-means were used. The results are suggestive. Although most papers focus on volatility prediction through neural networks and support vector machines, there is a lack of studies related to volatility transmission, calibration of volatility surfaces, and corporate finance. Moreover, the obtained results indicate that there is a gap in the production of works related to these topics in finance and economics specialized journals.

Objective: This paper aimed to provide a systematic review of brand identity and understand how literature streams impact the current brand identity frameworks. Method: There are few systematic reviews about this salient topic, and the existing ones have not analyzed how the research in brand identity has evolved in the last 30 years, what have been the leading research streams and gaps, and which future avenues of study could be pursued. To fill this gap, this paper analyzed 67 articles published in 24 leading academic journals (Academic Journal Guide grades 3, 4, and 4*) between 1990 and 2021. Main Results: Five key research streams were identified: brand identity frameworks; consumer behavior; corporate branding; visual brand identity; co-creation. Despite the impressive progress made over the last 30 years, our review points out what we defined as a “middle-age brand identity crisis”, since there is still no convergence among scholars about what brand identity is and what would be its main components. Also, the current research streams uncover concepts and ideas that were not previously included in brand identity frameworks. Relevance / Originality: This study performed a comprehensive systematic analysis of the brand identity literature, highlighting essential recent research not considered by the current brand identity frameworks and connecting it to branding constructs. We also identified that there is still a lack of consensus regarding the brand identity components and dimensions. Theoretical / Methodological Contributions: This paper contributes to the literature by presenting a new framework to shed light on the interactions of brand identity with other branding constructs, proposing that brand identity has a core (brand essence) and extended identity (composed of personality, relationship, symbology, and cultural expressions). A new brand identity taxonomy is also proposed, with complexity and tangibility as its dimensions.

The COVID-19 pandemic forced the adoption of teleworking from home as an alternative to making operations viable for several companies, which implied adjustments in management models. Thus, this paper aims to identify the relationships among leadership styles (transactional and transformational), organizational climate, teleworker satisfaction, and manager incivility in the context of teleworking from home, in the short term and potentially on the long term. The quantitative research uses structural equation modeling estimated by partial least squares. The results show that both leadership styles and organizational climate positively impact teleworker satisfaction. Additionally, organizational climate partially mediates the relationships between leadership styles and teleworker satisfaction. However, the moderating effect of incivility is not confirmed. That contributes to the organization entirely or partially in a home office, a post-pandemic trend, or in new similar situations. The Theory of Adjustment highlights the relationship between the constructs studied in a virtual context, contributing to the field of people management studies.

This paper aimed to analyze how agents – managers and employees – experienced change in an educational institution, due to the Covid-19 pandemic. We developed a framework that considers the junction between Badham's 5M Framework (mindful, mobilising, mapping, mask, and mirror) and Pettigrew's processual approach to strategic change (why change - context, what to change – content, and how to change - process). We carried out a qualitative, descriptive, and explanatory case study in an educational institution, here called Beta. Data were collected through 12 narrative interviews with Beta’s managers and employees. And they were analyzed by means of categorial content analysis technique, using the NVivo Software. The results revealed that the change occurred in three phases – the closure and online teaching; the hybrid teaching model; and the return to the ‘new normal’. To face the challenges, complexity and chaos, the unity and cohesion of the group to overcome a 'common enemy' - the pandemic - was preponderant. The sharing of solutions as well as the pain and suffering was built in a creative and flexible way, tuning the difficulties faced with support, counseling, and leadership strategies. This study allowed the elaboration of a theoretical framework that join the two approaches, called Processual Analysis of Management to Change.

Entrepreneurship has increasingly captured policymaker’s attention due to the need to promote economic development and job creation. Among the drivers of entrepreneurship, entrepreneurial education is of particular significance. This paper reviews entrepreneurship education from a research and practice perspective. Firstly, a discussion is held as to whether entrepreneurial talent is born or bred. Secondly, the different approaches to entrepreneurship education are revised, specifying their distinctive characteristics. This is followed by a review of research on the potential of entrepreneurship education to awaken individuals’ entrepreneurial intentions. Finally, a series of practical considerations aimed at improving entrepreneurship education programs are proposed. Ultimately, this paper contextualizes entrepreneurship education, advocating its relevance in the promotion of entrepreneurial activity.

This paper suggests a theoretical model, in which the manager's tenure and the dispersion of competitive intelligence have effects on sales efficiency. The dispersion of competitive intelligence consists of how much variation there is in the knowledge and the manager's tenure means the time that the manager is working in the firm. The paper brings the following contributions: first, by the theoretical model of competitive intelligence, the greater the dispersion of competitive intelligence, the lower the sales efficiency at individual level. Second, the greater the manager experience, the better the direct relationship between competitive intelligence and efficiency. Opportunities for future research are suggested.

Founder-entrepreneurs in SMEs tend to have an active role in shaping the business and the direction and management of their innovation strategies. During COVID-19, their understanding of risks and approach towards decision making has become very crucial as the market sensitivity changed drastically with various levels of challenges such as travel restrictions, national lockdown, reduced market demand and operational uncertainty. So far, there are very limited studies on the role of the founder-entrepreneurs from Chinese high-tech software SMEs in managing the business risks from the pandemic. This paper will address some of these gaps by presenting case studies of 9 successful high-tech software SMEs in China and discuss how their founder-entrepreneurs have engaged with the market, identified COVID-19 related risks and how they have made critical decisions to survive and explore new market opportunities for growth. As part of a longitudinal study, in-depth interviews were conducted with the founder-entrepreneurs at various stages of the pandemic to explore their progress with the business operation and management. The paper will discuss the role of the founder-entrepreneurs from SMEs in risk analysis and decision-making. It makes an important contribution to the growing literature on Chinese SMEs, and COVID-19.

El presente artículo interpreta teóricamente cómo la competencia real capitalista internacional presiona a que en las sociedades periféricas los balances comerciales dependan de ventajas absolutas de costo basadas en una sobreexplotación laboral-natural, lo que crea dinámicas cíclicas en dichas sociedades. Para reforzar tal interpretación, el artículo toma como caso de estudio al capitalismo periférico ecuatoriano, sobre el que se presentan tendencias histórico-cíclicas de mediano y largo plazo, ejemplos de actividades económicas que al parecer sustentan sus superávits comerciales desde la sobreexplotación laboral-natural, y evidencia estadística de tendencias cíclicas de corto plazo a nivel sectorial, estimando un modelo PVAR sobre un panel de datos compuesto por 43 actividades económicas observadas en el período 2007-2016. Todos los resultados empíricos muestran la importancia de las ventajas absolutas de costo basadas en la sobreexplotación sobre los balances comerciales y el surgimiento de ciclos que refuerzan la condición dependiente del capitalismo ecuatoriano. || This paper theoretically interprets how international real capitalist competition pressures trade balances of the peripheral countries to depend on absolute cost advantages based on the super-exploitation of labor power and nature; dependence which creates cyclical dynamics within those countries. To reinforce such an interpretation, the paper takes as a study case the Ecuadorian peripheral capitalism, about which some historical-cyclical trends are presented as well as some examples of economic activities that seem to obtain their trade surplus through super-exploitation. Also, the paper estimates a PVAR model over a panel data of 43 economic activities observed during the period 2007-2016; from that estimation, it is found evidence of short-run cyclical dynamics among Ecuadorian economic activities. All the empirical results evidence the importance of the absolute cost advantages gained through super-exploitation of labor power and nature on the determination of trade balances and on the rise of cycles that reinforce the dependent condition of Ecuadorian capitalism.

Abstract This paper aims to analyze the role of social protection structures in the economic integration of refugees. While most of the literature on economic integration focuses on refugee access to formal workforce, this paper explores the importance of social protection in the integration process and how it paves the way for greater economic integration. This paper investigates both formal social protection structures and informal ties within immigrant communities that help refugees obtain a basic income while they are in the process of integration. Brazil has no national program for economic integration of refugees and, in terms of social protection structures, they are recipients of the same social assistance programs that are offered to the low-income population. By looking at a conditional cash transfer program, Bolsa Família, and analyzing the access and outcomes of this program for Syrian refugees in the city of São Paulo, this paper shows the limitations of providing these programs to refugees without considering their specificities. In conclusion, for a stronger economic integration, formal structures of social protection need to be more efficient and better address refugees’ needs. In order to conduct this work, I used academic and news articles, and interviewed members from the government and civil society organizations who work with refugee integration.

Purpose – Firms and creditors may delay certain decisions in corporate reorganizations because of actions that require coordination. This paper investigates delays in voting on reorganization plans during claimholder general meetings in Brazil. Design/methodology/approach – Using a sample of 120 hand-collected reorganization plans, we present descriptive and regression (OLS, Poisson, negative binomial, and quantile) analyses to show the primary characteristics of delayed votes. Findings – Our results revealed that a high concentration of debt among the different classes of claimholders appeared to be related to fewer delays. Moreover, a higher number of banks and secured creditors with claims in the reorganization appeared to be positively correlated with delays. Finally, we argue that reorganization plans that require additional time to reach a vote are related to divestment proposals. Originality/value – There is still a lack of empirical results based on evaluations of multiple creditor characteristics and the reorganization proposals presented in firms’ reorganization plans. This is the first paper in Brazil to explore how conflicts of interest among different classes of creditors may relate to delays. Our paper contributes to the literature developed by Gilson (1990), Gilson et al. (1990), Brown et al. (1993), Franks and Tourus (1994), Helwege (1999), Ayotte and Morrison (2009), Ponticelli (2012), and Ivashina et al. (2015) regarding the characteristics of delaying reorganization plan votes during restructuring cases. We corroborate the results obtained by previous papers and provide an analysis of the role played by each class of claimholder in delaying plan votes for Brazilian firms

Globally, micro and small businesses require finance to support their business activities. Most of them have low profits because of the lack of support from the formal financial system. Micro and small businesses in developing countries have a dire need for financing start-ups and existing business operations. The lack of support from the formal financial system and the government forces them to explore other financial support mechanisms, making it important to investigate alternative financial channels. This paper investigates whether informal finance matters for micro and small businesses. We used a systematic literature review to answer the predetermined research question. Thirty (30) primary studies were surveyed to establish the importance of informal finance for micro and small businesses. The findings show that informal finance is a workable alternative for micro and small businesses. It supports business start-ups, existing businesses and enhances business growth, business owners’ livelihoods and livelihoods in their communities. Informal finance models can be improved to work as small business promotion tools. The original value of the paper is based on the use of a systematic literature review to assess whether informal finance matters for micro and small businesses and connect theories with emerging themes. It further contributes to the debates on the importance of informal finance and contributes to future lines of research on informal finance.

Latin America is the natural extension of the “Maritime Silk Road” and its exchanges and cooperation with China have become increasingly frequent in recent years. Under the current globale conomic backdrop, e-commerce as an emerging industry is gaining momentum and playing a bigger role in international cooperation. The Belt and Road top-level design features policy coordination, unimpededtrade, facilities connectivity and people-to-people bond respectively, which play a guiding role in China-LAC cooperation. Coupled with the status quo, the paper will mainly focus on these four sections so as to better analyze the China-LAC cooperation in Silk-Road E-commerce. This paper intends to analyze China-LAC e-commerce cooperation in fields of policy, trade, facilities, and people-to-people contact and study in which areas still remain room for bilateral cooperation and how can both sides better achieve win-win results under the framework of China’s “Belt and Road Initiative”.

This paper investigates factors that motivate entrepreneurs to completely operate within informality and the drivers of formal companies to underreport revenues. In particular, this work identifies and organizes the determinants of firm informality through a systematic literature review in Scopus and Web of Science databases. The article presents several contributions. First, it examines the two main frameworks of informality (structuralist/exclusion and legalistic/exit dimensions) and links this with the different roles of unregistered firms in economic development (survival, De Soto, and parasite views). It also studies the theoretical basis of informality, including economic, institutional, psychological, and sociological aspects. Second, the paper summarizes business informality determinants based on studies with different methodological approaches (macro, microeconomic), contexts (developed, emerging, transition economies), and periods (1983-2018). Our results show that firm informality is mostly addressed in the examined literature as a decision or voluntary choice by companies and entrepreneurs (legalistic vision). Third, the article proposes an integral theoretical model, according to which the firm informality level is determined by structural elements (company and entrepreneur’s characteristics) and environmental factors (corruption, bureaucracy, taxes, etc.). The analysis is relevant for researchers studying this subject and for policymakers as well.

This paper aims to conduct a systematic review of the literature on consumer behavior about sustainable products, in order to identify the factors that interfere in consumer behavior, as well as define sustainability attributes and the perception of the consumer about sustainability. More than 4600 texts were identified from a review, conducted in 22 academic and practitioners’ bases. Based on inclusion and exclusion criteria, 219 papers were selected and 95 of these were entirely analyzed. As a result, we identified eleven factors of influence on sustainability practices in the consumer behavior of sustainable products (environment, age, educational level, economic class, gender, conscience, self-image concern, emotion, legislation, access to information, trust and habit) and seven about consumer attributes and perception about sustainability (eco-friendly, origin assurance, consumer health, fair trade, animal testing, recyclables, and natural ingredients).

Objective: The objective of this article was to analyze the scientific production in brazilian journals in born globals. Method: A bibliometric analysis of the entire scientific production in Brazil up to October 2019 was carried out in journals ranked with Qualis A1 to B3 and papers published in the ANPAD Conference (ENANPAD) Main results: On this field of research, there is a predominance of articles discussing the internationalization process of born globals and the evolution of the concept of internationalization. The largest amount of papers published on the theme are from institutions from the south and southeast of Brazil. Relevance/originality: An analysis of the brazilian scientific production on born globals is useful for researchers in their future studies about internationalization. Theoretical/methodological contributions: This paper contributes to the theoretical evolution of the theme, presenting the development of the research in born globals in Brazil over the years.

This paper is intended as a short introduction to Business Intelligence and Analytics systems. The main aim of the paper is to raise awareness of organizations in the developing world, about the benefits of these technologies and the crucial role they play in the survival and competitiveness of the firm in the complex and turbulent global market. For many years, many small and medium-sized businesses (SMBs) have not followed large organizations in the implementation of Business Intelligence technologies. The main reason stated by SMBs is the complexity and high cost of deploying and managing BI systems. However, according to recent IT industry survey of SMBs executives, they now realize the crucial role BI systems play in the company’s performance, and competitiveness and they are now increasingly investing in and implementing Business Intelligence technologies.

This paper is intended as a short introduction to Business Intelligence and Analytics systems. The main aim of the paper is to raise awareness of organizations in the developing world, about the benefits of these technologies and the crucial role they play in the survival and competitiveness of the firm in the complex and turbulent global market. For many years, many small and medium-sized businesses (SMBs) have not followed large organizations in the implementation of Business Intelligence technologies. The main reason stated by SMBs is the complexity and high cost of deploying and managing BI systems. However, according to recent IT industry survey of SMBs executives, they now realize the crucial role BI systems play in the company’s performance, and competitiveness and they are now increasingly investing in and implementing Business Intelligence technologies.

This paper analyzes the relationship between networking capabilities and the motives behind SMEs taking part in collaborative relationships with firms within the same sector. Specifically, we analyzed inter-firm collaborations for new product development and the decision(s) to outsource. The main contribution of this paper is focused on identifying the existence of the mediating effect that Hybrid growth strategy has, connected to these relations. It is argued that the Hybrid growth strategy mediates the relationship between networking capabilities and the different collaborative modes with firms within the same sector. The results, obtained through a binomial logit model, supported these arguments by using a database formed by 450 face-to-face surveys, from which 296 took part in an inter-firm collaboration between 2012-2014. The surveys were given to CEOs from SMEs that participated in collaborative activities with other firms in the Electronic, Technology, Information, and Communications sector (ETICS) in Mexico.

Purpose – The objective of this paper is to analyze the existence of generational differences in work in a series of variables that affect job satisfaction, distinguishing workers born before the 70s, known as Boomers, and those born after that date, Generation X. Design/methodology/approach – Methodologically an earlier analysis is extended with the application of a Univariate General Linear Model that allows measuring the differences of a collective with respect to the base group. The work expands the explanatory capacity of a previous work in which linear regressions was applied to each of the two groups, Boomers and Generation X. Findings – The results highlight these differences in which a group of workers appears with a more traditional profile that responds to the profile of the Fordist worker and a generation of younger workers less committed to the company, less identified with the work. For these workers, work is just a way of life, from which they do not obtain any immaterial value. Originality/value –This paper concludes by considering the implications the findings have for work management both in theory and in practice. According to these differentiated profiles, management and incentive policies in the company should take into account these differences when recruiting, retaining and managing human resources.

This paper aims to propose an integrative framework that synthesizes the literature on collaborative value creation between nonprofit and business organizations. A systematic literature review was conducted of 41 papers. We analyzed the content of the papers quantitatively to present an overview. We also provided a qualitative analysis with the aim of identifying those attributes that influence collaborative value creation. The proposed integrative framework was based on the main findings, and the attributes and sub-attributes for value creation were presented. The framework extends the study on collaborative value creation, and provides the context (countries and businesses) and the main theories found in the literature. There is a lack of studies of emerging economies that adopt relevant theories (such as the relational view) and quantitative methods. Studies that address the environmental and economic impacts of partnerships and analyze the relationship between attributes and their influence on value creation are also scarce. Thus, a research agenda was proposed encompassing such aspects.

The call for papers for this Special Forum resulted in a very competitive selection of 37 being submitted. After several rounds of blind review, six papers were selected for this Special Forum. They clearly illustrate the challenges of carrying out research into sustainable operations and food waste reduction. They examine a variety of units of analysis and theories, which are embedded in different geographical contexts, and use a variety of analytical methods. What they all have in common is that they reveal just how applicable research aimed at finding solutions for reducing food waste is. In this Introductory article, we summarize the contributions of each of these six papers to the literature.

The main purpose of this paper is to analyze the contributions of elements of resilience (EoRs) to food waste reduction practices (FWRP) and to deal with causes of food waste (FWC). Based on a systematic literature review, a content analysis process was carried out with 143 relevant papers. Three main EoRs were identified: knowledge management, collaboration and flexibility. Financial health and redundancy are factors which can increase food waste (FW). The ability to anticipate is the most important practice to develop. This paper is the first attempt to establish the role of EoRs in tackling food waste management, and to propose new avenues of research.

The main purpose of this paper is to analyze the contributions of elements of resilience (EoRs) to food waste reduction practices (FWRP) and to deal with causes of food waste (FWC). Based on a systematic literature review, a content analysis process was carried out with 143 relevant papers. Three main EoRs were identified: knowledge management, collaboration and flexibility. Financial health and redundancy are factors which can increase food waste (FW). The ability to anticipate is the most important practice to develop. This paper is the first attempt to establish the role of EoRs in tackling food waste management, and to propose new avenues of research.

The call for papers for this Special Forum resulted in a very competitive selection of 37 being submitted. After several rounds of blind review, six papers were selected for this Special Forum. They clearly illustrate the challenges of carrying out research into sustainable operations and food waste reduction. They examine a variety of units of analysis and theories, which are embedded in different geographical contexts, and use a variety of analytical methods. What they all have in common is that they reveal just how applicable research aimed at finding solutions for reducing food waste is. In this introductory article, we summarize the contributions of each of these six papers to the literature.

This paper was developed to analyze the level of implementation of intellectual property management processes in Higher Education Institutions (HEI). Intellectual Property management processes in the public sector have been reduced, at least in understanding the concept, to the processes of protecting and maintaining intellectual property titles; however, it is a more extensive process than conceptualized. In this sense, Martinez et al. (2018) generated a methodology involving 19 indicators (processes) of intellectual property management implemented during the R&D&I process. These indicators were used to measure their implementation in Mexican public sector HEIs with information from the transparency portal. The research shows the importance of generating multidisciplinary groups in R&D&I processes, enhancing the financial redundancy of research investment.

Workforce agility has been described as a management strategy that allows companies to respond quickly and effectively to threats and opportunities arising from a competitive and unstable business environment. In the current literature, there is still a lack of efforts to systematically review the state of the art on this subject. The aim of this paper is to address this gap by studying the academic progress on workforce agility. A systematic literature review was carried out to analyze the academic articles within the workforce agility topic that were published online until the end of June 2020 in three electronic databases: Web of Science (WoS), Scopus, and Science Direct. The bibliometric indicators present how the field has developed and which actors (authors, institutions, countries, journals) are the most relevant. Regarding the conceptual aspects, the findings allowed us to identify that an agile workforce consists of four interrelated and interdependent dimensions: proactivity, flexibility and adaptability, resilience, and competence. These attributes can be promoted through strategies related to i) learning and training, ii) forms of work organization, iii) human resource management; and iv) culture and organizational structure. Our findings also allowed us to propose an agenda for future studies on workforce agility and other related topics. This paper contributes by promoting a debate on a subject still incipient in the literature, especially in Latin America, and by highlighting the potential competitive advantage associated with workforce agility for companies.

This paper looks at the impact of the new regulatory framework in Portugal that came into force in January 2018, the so-called gender quota law that relates to the gender composition of the boardrooms of companies listed on the Euronext Lisbon Stock Exchange and in the public sector. It begins by contextualising the debate about the underrepresentation of women on boards and the new binding policy framework that has been introduced in the European Union (EU) and Portugal. The paper then examines the data relating to the representation of men and women on the boards of public listed companies (PLCs). It is concluded that the introduction of binding legal targets in Portugal has accelerated the movement towards a greater representation of women on the boards of PLCs, giving an added impulse to the longstanding, but slow progress generated by the incentives that were designed to encourage voluntary action on the part of the companies themselves, and to promote self-regulatory measures. One of the fundamental challenges lying ahead is to move from a greater numerical gender balance to substantive gender equality in the boardroom, while also increasing the representation of women in positions of power and with influence over decision-making.

This study investigates the discourse regarding the use of ad blockers. Three themes emerged regarding this technology based on in-depth interviews with consumers who had activated ad blockers: 1) utonomy and control over advertising influence; 2) Internet interactions: asymmetry, paradoxes, and the quest for equity; and 3) Efficiency and convenience. Based on the results, this paper discusses anti-consumption positioning as the study of the “reasons against” consumption. The paper proposes complementary approaches to anti-consumption research, less based on intentional and consumer-conscious aspects and power as an entity disputed by actors and less

This paper sheds light on specific aspect of Media Convergence which is not only about convergence and similarity, but about divergence in different aspects and opportunities which bring up for entrepreneurial activities. Problem area of this study is to understand how media convergence provides new business opportunities in media markets and how media entrepreneurs can exploit those opportunities for proposing value to target customers. This paper follows a quantitative research design. Therefore, 119 cofounders of small and medium media firms answered an online questionnaire, and the data was analyzed by SPSS. Regression analysis was used to analyze the data. The findings reveal that four types of divergence, including media distribution channels, media content producers, audiences, and advertisers, affect exploitation of entrepreneurial opportunities in small and medium sized media firms.

Purpose – In ongoing service sectors, some companies have high customer retention in spite of frequent consumer dissatisfaction and high complaint rates. This retention results from customer inertia. This paper aims to identify what influences this inertial behavior. Design/methodology/approach – Two competing conceptual models were conceived: a Base Model, which considers mediating effects, and a Rival Model, which considers only the direct effects on customer inertia. A survey was undertaken in Brazil. Mobile phone customers were targeted. A questionnaire was built and data were collected online as well as in person. Structural equation modeling was applied. Findings – Only direct effects on customer inertia were confirmed. The Rival Model outperformed the Base Model on a set of criteria (e.g., greater explanatory power for Customer Inertia and more simplicity). The Rival Model offers a moderate explanation (R̅2 =0.370), some sound structural path coefficients, and appropriate psychometric properties for the latent constructs. Originality/value – The paper complements and adds to existing research by evaluating customer inertia as an important outcome within ongoing service markets. Market isomorphism, a new concept, is included in the analysis. Results from a developing country are described, helping to generalize to a broader set of countries.

This paper evaluates the real capacity of the customer service system in a Health Care Service Provider (HCSP) in which users request a service using a multi-channel M/M/n queueing system with Poisson arrivals and exponential times. The assistance process shows that an individual who wants to request a diagnostic test must wait his/her turn in several cubicles. The aim of this paper is to develop a methodology that generates two-way results in improving not only HCSP performance, but also in implementing strategies that lead to better service perception. A discrete-event simulation model is presented to determine the times for processes and forecast the demand. The entire process in HCSP takes up to four hours, although, based on our results, waiting times could be 50% shorter by decreasing the number of operative tasks that physicians and nurses should perform and implementing an electronic ticket dispenser. Improving customer service is relevant for a HCSP organization. Therefore, our simulation process could be implemented in different scenarios in order to integrate results in planning and decision-making processes.

This paper presents the results of a methodological study that established a specific method for historical and bibliographic analysis known as structural cartography for literature review. Structural cartography is a rigorous and interdisciplinary method that reveals the structure of a literature knowledge domain through the methodological notions found in historical research, bibliographic investigation, citation network analysis and cartography. This paper intends to provide readers with a broad understanding of the method of structural cartography for literature review and how to apply it. Finally, this article presents twelve ways of approaching a literature structure by using the bibliographic atlas elaborated by means of structural cartography for literature review.