RFID Technology Implementation in Two Libraries in New Delhi

Purpose: The purpose of this paper is to examine the use and implementation of RFID technology at the Indian Law Institute Library and National Social Science Documentation Centre Library, New Delhi. Design/methodology/approach: A survey was conducted at the two libraries, using a structured questionnaire comprising 20 questions. Findings: It was found that after implementation of RFID in both the libraries the check-in and check-out time is reduced to less than 20 seconds per item, and use of the libraries has also increased. Neither library had calculated the saving of staff time by performing multiple check-out and check-in of items. High cost is the most significant challenge faced after implementation of RFID technology. Originality/value: The paper provides the advantages of RFID technology for libraries and recommends this technology to other libraries for faster and better services to their users. (Contains 2 figures and 4 tables.)