Back to Search
Start Over
Developing a Satisfaction Survey for Families of Ohio's Nursing Home Residents
- Source :
-
Gerontologist . Aug 2003 43(4):447-458. - Publication Year :
- 2003
-
Abstract
- Purpose: The purpose of this project was to develop a reliable and valid family satisfaction instrument for use in Ohio's nursing homes. Design and Methods: Investigators worked with an advisory council to develop the survey. Purposive sampling techniques were largely used to select 12 small, medium, and large for-profit and proprietary facilities in one large county for the pretest. A total of 239 families who were "most involved" in their relative's care completed an instrument with 97 satisfaction items. Results: Factor analyses identified nine factors that explained 59.44% of the variance in satisfaction. Investigator judgment modified some factors and developed scales. The scales had good internal reliability (alpha = 0.76 and above, except for one), test-retest reliability ranged from 0.49 to 0.88, and differences between families of short- and long-stay residents were in expected directions. A final instrument with 62 satisfaction and 17 background items was recommended for statewide implementation. Implications: Findings from the project can be used to further refine the instrument and protocols for use with larger populations in other states and by the federal government.
Details
- Language :
- English
- ISSN :
- 0016-9013
- Volume :
- 43
- Issue :
- 4
- Database :
- ERIC
- Journal :
- Gerontologist
- Publication Type :
- Academic Journal
- Accession number :
- EJ824286
- Document Type :
- Journal Articles<br />Reports - Research