A Comparison of Student Feedback Obtained through Paper-Based and Web-Based Surveys of Faculty Teaching

Many colleges have either begun or are contemplating using the web-based survey to gather student feedback on faculty teaching. Unlike the paper-based method, the web-based approach gives every student in the class the opportunity to provide feedback. Hence, the populations that participate in the web-based and paper-based methods may be quite different, and so may be the feedback. This paper compares the results of student feedback gathered through paper-based and web-based approaches. The results provide information to faculty and administrators on any differences they may expect as they make the transition from a paper-based to a web-based survey of faculty teaching.