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Developing Cross-Cultural Skills of International Business Students: An Experiment

Developing Cross-Cultural Skills of International Business Students: An Experiment

Authors :
Sizoo, Steve
Serrie, Hendrick
Source :
Journal of Instructional Psychology. Jun 2004 31(2):160-166.
Publication Year :
2004

Abstract

Cross-cultural skills are a major criterion for success in the global business environment. For students pursuing careers in international business, this means learning to manage cultural difference on three levels: self, interpersonal, and organizational. This paper describes five related and synergistic exercises that give college students experience in dealing with and solving real-world problems in cross-cultural management on all three levels. Anecdotal evidence suggests the exercises are a highly successful method for developing the cross-cultural skills of students. To confirm the efficacy of this process, a pre-test post-test experiment was conducted with a treatment-group and control-groups. Results show that the treatment group was the only one to show a significant (at p less than 0.05) increase in intercultural sensitivity--a measure of cross-cultural skill. (Contains 1 table.)

Details

Language :
English
ISSN :
0094-1956
Volume :
31
Issue :
2
Database :
ERIC
Journal :
Journal of Instructional Psychology
Publication Type :
Academic Journal
Accession number :
EJ774074
Document Type :
Journal Articles<br />Reports - Descriptive