A Complex Case: Using the Case Study Method To Explore Uncertainty and Ambiguity in Undergraduate Business Education.

Reviews the origins and development of the case method in business education, asserting that it embodies two distinct pedagogical traditions, one vocationally skill-based and the other emphasizing conceptual development and critical thinking. Reviews use of the case method at six British business schools, including the potential frustration in classrooms from this tension between approaches. (EV)