Cite
Benchmarking: A Tool for Web Site Evaluation and Improvement.
MLA
Misic, Mark M., and Kelsey L. Johnson. “Benchmarking: A Tool for Web Site Evaluation and Improvement.” Internet Research, vol. 9, no. 5, Jan. 1999, pp. 383–92. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=eric&AN=EJ603663&authtype=sso&custid=ns315887.
APA
Misic, M. M., & Johnson, K. L. (1999). Benchmarking: A Tool for Web Site Evaluation and Improvement. Internet Research, 9(5), 383–392.
Chicago
Misic, Mark M., and Kelsey L. Johnson. 1999. “Benchmarking: A Tool for Web Site Evaluation and Improvement.” Internet Research 9 (5): 383–92. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=eric&AN=EJ603663&authtype=sso&custid=ns315887.