Managing Face Concerns in Criticism: Integrating Nonverbal Behaviors as a Dimension of Politeness in Female Friendship Dyads.

Explores politeness theory by investigating the influence of nonverbal behaviors on facework in criticism of a friend. Finds that cues, such as vocal tone and facial expressions, influence participants' perceptions of politeness. Suggests that facework scholars should also consider how something is said as a salient for interpretation of what is said. (PA)