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TQM and Me: Why Is It Important?

Authors :
Law, James E.
Source :
School Business Affairs. Apr 1993 59(4):24-27.
Publication Year :
1993

Abstract

A Colorado school district has adopted Total Quality Management (TQM) to improve quality and reduce costs. The basic components that drive continuous improvement in TQM are focusing on responding to customer needs, basing decisions on data, and allowing everyone to participate in the process. (MLF)

Details

Language :
English
ISSN :
0036-651X
Volume :
59
Issue :
4
Database :
ERIC
Journal :
School Business Affairs
Publication Type :
Electronic Resource
Accession number :
EJ462406
Document Type :
Guides - Non-Classroom<br />Reports - Descriptive<br />Journal Articles