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Their Personal Side of Street-Level Bureaucracy: Discrimination or Neutral Competence?
- Source :
-
Urban Affairs Quarterly . Sep 1986 22(1):84-100. - Publication Year :
- 1986
-
Abstract
- Analysis of data on citizen contacts with the Cincinnati municipal bureaucracy reveals some possible racial and social discrimination in treatment of citizens, but no discrimination by income. However, municipal administrators appear mostly to be exercising neutral competence in their dealings with citizens, and not always to the disadvantage of blacks. (KH)
Details
- Language :
- English
- Volume :
- 22
- Issue :
- 1
- Database :
- ERIC
- Journal :
- Urban Affairs Quarterly
- Publication Type :
- Academic Journal
- Accession number :
- EJ346508
- Document Type :
- Journal Articles<br />Reports - Research