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Using ChatGPT to Improve Health Communication and Plain Language Writing for Students in Communication Sciences and Disorders

Authors :
Bonnie K. Slavych
Samuel R. Atcherson
Richard Zraick
Source :
Perspectives of the ASHA Special Interest Groups. 2024 9(3):599-612.
Publication Year :
2024

Abstract

Purpose: This article explores the potential of using ChatGPT, an artificial intelligence--powered chatbot, as a tool to teach plain language writing to students in communication sciences and disorders (CSD). It addresses the importance of plain language writing in health care communication and identifies the challenges faced by graduate students in adopting plain language writing. Conclusions: Integrating ChatGPT into CSD education can empower students to develop effective plain language writing skills, with the potential of ultimately improving their communication skills and patient outcomes. The article highlights the potential positive impact of ChatGPT on clinical documentation and health communication, emphasizing the potential to enhance accuracy, consistency, productivity, efficiency, and language accessibility. While considering the limitations and ethical considerations of ChatGPT, the article concludes by emphasizing the need for a balanced approach that combines ChatGPT technology with human instruction to ensure responsible utilization and promote student competency in plain language writing.

Details

Language :
English
ISSN :
2381-473X
Volume :
9
Issue :
3
Database :
ERIC
Journal :
Perspectives of the ASHA Special Interest Groups
Publication Type :
Academic Journal
Accession number :
EJ1433328
Document Type :
Journal Articles<br />Reports - Research
Full Text :
https://doi.org/10.1044/2024_PERSP-23-00167