'It Was Building a Plane as We Were Flying It!' Adapting Teaching through a Crisis: Lessons from Educational Leadership Staff in Higher Education

The coronavirus pandemic resulted in universities rapidly changing how courses are delivered. Many traditionally on-campus courses have been adapted to be taught online, or in a hybrid manner with a mix of online and on-campus classes. This rapid shift in pedagogy and delivery mode has disrupted long-standing patterns of teaching and learning in higher education and has also presented a unique challenge for university staff with leadership roles. This project uses a UK university as a case study to understand how staff with educational leadership roles have handled the challenge of supporting their staff to adapt their teaching, making key decisions about how to implement aspects of hybrid teaching, and how lessons from their experiences of the pandemic period can guide future decision-making and support from senior management.