The Role and Impact of Employee Resource Groups in Higher Education: An In-Depth Case Study of Montgomery College's MCRPA

Established in 1946 in Montgomery County, Maryland, Montgomery College (MC) is home to over 50,000 credit and noncredit students from more than 155 countries. Alongside its student body, MC prides itself on its highly dedicated faculty and staff, over 3,500 in total, who are instrumental in driving the college's commitment to academic excellence and inclusivity. Workplace belonging is a cornerstone for a productive, positive, and cohesive work environment. Studies have shown that feelings of belonging can directly contribute to increased job satisfaction, happiness at work, and reduced chances of burnout (Black et al., 2019). These feelings also foster institutional commitment and stability and spur creativity and innovation, elements crucial for the continued success of an educational institution (Zambrana, 2018). MC is no different and has emphasized fostering a strong sense of community within its ranks. One of the ways MC achieves this is through the Montgomery College Rising Professionals Association (MCRPA). Established in 2011, MCRPA is an employee resource group (ERG) developed for employees by employees, and it seeks to empower its members and support them in their professional journey. The association nurtures a sense of belonging for employees and promotes collegiality, community engagement, and collaboration and, through these efforts, promotes and contributes to student success and productivity.