Best Practices: Adult Student Ambassador Programming and Improved Student Persistence

Although some of the issues facing adult literacy students are multifarious and answers may seem out of reach, it is important for practitioners of adult literacy programs to initiate strategies and explore viable options that address persistence. The purpose of this discussion is to share best practices of a large adult literacy program and identify elements of the Western Suffolk Board of Cooperative Educational Services (BOCES) Respect and Integrity for Student Excellence (R.I.S.E.) Student Ambassador Program that have improved student persistence and community involvement for adult literacy students. Student Ambassador roles and responsibilities for the Adult Literacy Program include educating new students about agency policies and procedures, conducting tours, supporting new students in classes, participating in peer educational activities, translating, supporting student social events, and offering ongoing feedback toward program improvement. In addition to increased self-esteem, improved English language skills, leadership development, and peer assistance, student ambassadors demonstrate increased persistence and enjoy motivating their peers to do the same.